CD and DVD Drives no longer visible in "my computer"

After loading the i-pod software, the CD and DVD drives are no longer visible in My Computer. They say they are present but not accessible.
Can any one shed any light on this subject
Thanks
Nick

My Father-In-Law is running into the same issue. He can use his nano fine, but he can't see his CD drive. He has discovered that if iTunes is open, then he can access the drive, but if iTunes isn't launched, the drive is not recognized.
He already had an existing version of iTunes on his laptop (it's an HP btw), and his problems started after he used the install CD that came with the iPod.
We are going to try and uninstall iTunes and then just download it off Apple's website to see if that corrects the problem.

Similar Messages

Satellite P100-347 - DVD Drive no longer visible in Windows XP MCE

Hi. My DVD drives seems to have disapeared from within Windows MCE running on my P100-347. BIOS can see it, it opens and closes with no issues and the light comes on as if the disc is being read yet it's not being seen by Windows as a drive.
I've installed the DVD-RAM drivers from the Toshiba website but this hasnt made one bit of difference. Any suggestions?

Hi. Thanks for the reply.
Thats the thing. There is no error message or device in device manager relating to the CD / DVD drive. It's not even there as D: drive.
I've tried the knowledge base article and still the problem remains. Does anyone know the product code of the DVD drive that comes with the P100-347? Perhaps I can find a driver for it based on this.
Edit:
Have found the following in the Event Log :
20 May 2007 PlugPlayMa nager The device 'HL-DT-ST DVDRAM GMA-4082N' (IDE\CdRomHL-DT-ST_DVDRAM_GMA- 4082N_______________PT06____\3 04d363050393534353520332020202 020202020) disappeared from the system without first being prepared for removal.
Investigations continue....
Message was edited by: Sull

GB's Disappearing and DVD drive no longer works

I am having a problem after installing Leopard. I installed it and it worked perfectly for a day. I did nothing more than create a few word documents and my storage on my internal hard drive fell from 36 gb left to 18.6 gb left. I restarted my Mac Book Pro and I am now showing 23.45 gb, so I magically got some of the space back, but not all of it. I have tried deleting things off my hard drive and they show a difference in the gb count, but then go back around 23 no matter how much I delete. I checked to make sure time machine wasn't backing up on my local drive and it isn't. I have checked the disk using the disk utility. I have check for viruses using Symantec. Any ideas. Also my DVD player when you insert a DVD just spits it out. Not sure what to do about that either - any help would be much appreciated.

You're welcome - good to hear it's Ok
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

DVD drive no longer seen after 10.5.1 upgrade

I upgraded to 10.5.1 on my G5 dual 1.8GHz mac and on reboot the DVD drive is no long visible to the operating system.
The drive was working the moment before I did the upgrade doing an install of iWork.
Now when the system boots, the DVD drive is on visible in System Profiler or Disk Utility

It seems as though the problems are multiplying. Other programs are acting funny now - I had to force quit iTunes yesterday and then the Finder froze. Keyboard response was nil, so I couldn't Force quit the Finder, so I had to resort to more drastic measures. It took two reboots to get things running again. I'm going to review some other threads to see if there are any clues there, then probably wipe the hard drive and do a clean install if nothing else seems to address the issue.

External Drive No Longer Visible

My external drive is no longer showing up either in the finder, on the desktop or if I click the computer name under the devices tab on the sidebar. The only way to access this drive at all is to open up disk utilities, select the drive, right click the drive and choose Open "XXXX". If I choose Reveal "XXXX" in Finder it opens to the Volumes area and that drive is not visible.(see screenshot) The finder preferences have external drives set to show up in the sidebar and on the desktop.
I can access folders and files on the drive if I place a shortcut for that file/folder on the desktop. But even when using this method the drive shows up in the sidebar but is grayed out. (see screen capture below)
This drive is shared via Mountain Lion Server and shows up fine for systems connecting to it via the network.
I recently manually changed the permissions of this volume and propagated them via the server utility (we were having permissions issues with certain folders and files for server users). After that I ran a couple of updates to the computer. I suspect one of these was the culprit, although that could be just a coincidence.
We have a bit for bit copy of this drive (SuperDuper) that is on an internal drive in this computer and it shows up fine.
Any ideas? Any help would be greatly appreciated.
I am going to try trashing the p-list file, but as this is an actively used server I can't take it down for any length of time during working hours.
Facts:
Mac Pro 5,1 Quad Core Xeon
OS 10.82
The Drive is a 13TB Promise V-Track RAID connected via Fibre Channel
Drive shows up as Mounted in Disk Utility
External Drives are set to be visible in Finder & Sidebar Preferences

Update:
Ran ANOTHER server update from the APP store. Then rebooted. Nothing changed.
Found another thread that suggested deleted you com.apple.finder.plist and rebooting so I gave that a try. Now NONE of my drives are showing up in the finder other than the drive the OS lives on.
Same behavior and I can still access the drives via Disk Utility using "Open XXX " command.
For now I have created Aliases to both so I can at least get to them via the desktop.
H-E-L-P
Please

Mac OS 10.5 / I deleted the " Private" folder ... and emptied the trash. So the folder and its contents no longer exists on my computer at all !!! I do have the OS dvd that i purchased years ago... But my computer will not start from it on its own. My

Mac OS 10.5 /
I deleted the " Private" folder ... and emptied the trash. So the folder and its contents no longer exists on my computer at all !!!
I do have the OS 10.5 dvd that i purchased years ago...
But my computer will not start from it on its own.
My question is what is the open source or terminal language code used to tell my mac to look in the DVD rom drive for startup info? I know that im not the only person in this world who has deleted the "PRIVATE" folder and emptied the trash so it no longer exists on their machine...
That said theres gotta be a common fix for a Power PC G4 that has the OS X dvd in the rom drive but wont look to it to reinstall the vital contents of the PRIVATE folder.
Once again there is not a copy of this file or its contents in the recycle bin...
Also rebooting the machine , pressing and holding the letter C does not prompt the machine to look to the dvd rom drive.
I was reinstalling pro tools and figured I would make some room by cleaning my computers HD...
Lol It was a bad choice to delete this file ...
Thanks guys

Okay sorry it took forever to respond... But for a while there I gave up on this computer!!!!
Money's been tight lately , so taking it in to a professional was not yet an option... though I did consider it eventhough.
Anyway long story short im glad I didnt spend any money because I already had all the tools necessary to fix this issue but was going about it in the wrong way. Okay so here is my scenario and the breakdown... Though this may not fix the issue for everyone :( which *****... But I know we all will have different circumstances.
Anyway here we go...
Okay so first things first.... Years ago I purchased the OS 10.5.1 disk ... So that has always been in my possession!!!!
I realize that some may not have a disk to reflash your OS to your hard drive... but if you do your in luck.
2ndly ... I had an external harddrive with all of my itunes downloaded music so it was more than okay with me to delete my primary HD because all the important stuff could either be copied over or repathed to be located.
-------If you dont want to read through the whole story the fix is summed up in the bottom section-------
Okay so now the SOLUTION!!!!
By trial and error , and pure boredom I opened up my computer to clean the inside...
AND
"Disconnected the primary HD"
and just because ....... REBOOTED my computer. Just to see what it would do.
Upon restart and though it looked like it would repeat its usual cycle...
About 1 minute in to that process my computer froze for about 2 seconds and flashed to the OS installation screen.
Mind you I havent seen this screen yet... Probably hasnt been since I installed the OS years ago.
After a bit of trial and error...
I decided to tell my computer to startup from the OS 10.5 disk located in my dvd rom drive and restarted once again...
this setting is under
Utilities / startup disk
After a little more trial and error ... I realized that I could reconnect the primary HD , restart the machine and return to the OS installation menu.
So upon this discovery
I went to the Disk Utility located under Utilities
Highlighted my primary HD located in the left hand column
Once highlighted ...
In the heading section on the right I selected the option
Erase
in which I erased My current OS on my primary HD ...
I used the first option in the list under security... Because it seemed like the least invasive and would take the least amount of time to see if this process would actually work.
I FORGOT to add something...
Another reason why I deleted my primary HD!!!!!
I forgot to say that it WOULD NOT!!!!! Show up in the STARTUP list as an option...Even After multiple reboots....
But like clockwork... Once I deleted its name IT SHOWED UP as an option!!!!
So back to the next step...
I returned to the STARTUP option under utilities ... And was then able to see MY primary HD now as a startup option...
But ofcourse it had no name because it we previously erased it.
So when Clicking my newly erased HD ... I was almost immediately prompted to REINSTALL the OS ...
Which said it would take about 57 minutes ... But I believe was alot less...
My issue was resolved ... My computer then stated the install was SUCCESSFUL!!!!!!! :))))))))))) lol ;)
It was like I was setting up for the first time ;) asking for my registration info...
The dilemma of deleting the private folder and emptying the trash is finally over resolved. Done ... and no extra money spent!!!!!!!!!
Its really crazy that the information for such a simple thing is not readily available. Especially being such a simple fix.
I know im not the only person who's had this issue , because i've seen numerous posts with similar wording.
I also know I wont be the last person to have this issue... So I hope this synopsis makes sense.
-------One more time the fix------
*Insert your OS dvd into your dvd rom drive.
*Unplug your primary HD or corrupted startup disk
*Reboot your machine...
Upon restart your primary HD will not be recognized...
* you will then be prompted to select your language.
Once selected
*Click Utilities/startup... Highlight the the selection that refers to the OS dvd located in the dvd rom drive.
* Click restart...
!!!!!!!!!!Be sure to reconnect your Primary HD Before your computer restarts and you hear the chime!!!!!!!!
If you do not replug your HD before the chime it will not be recognized.
In that case restart again.
Upon restart once again
*Choose your language...
*Click Utilities / disk utility
In the left column select and
*Highlight your HD ...
Then towards the top portion / center of the page
*Click the heading Erase
Then on the page toward the bottom
*Click security options
This will then provide erase options.
I USED THE FIRST OPTION
"Dont erase data"...
*click OK
* click erase...
Once erased which should take a few seconds
*Cancel the disk utility...
* Click Utilities / startup
And your newly erased HD should now appear in the list.
* Select your drive from the list by highlighting
It should no longer have a name.
*Once selected, you will then be prompted to restart and install the OS to your newly erased HD...
Thats it!!!!
Once everything reinstalls re-add your personal info or registration info and you are up and running.
Goodluck ;)

Updated to Mavericks:cd/dvd drive no longer works since update. How do I fix this?

I updated my macbook pro with the Mavericks update last week. Since then, my cd/dvd drive no longer works.
It worked until I did the update. How do I fix this? Can I delete the update and if so how do I do that? or
is thiere a fix for this?

1. Reset PRAM. http://support.apple.com/kb/PH14222
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
Best.

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes normally in the future & get the CD/DVD drive working again? if I delete the upper / lower registry keys what other functions are impacted? I see others say itunes asks for a reinstall...then same problem all over again! THX

Have you revieved this support document?
TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

Please could you advise? ... After installing Itunes 11.3.1.2 on my Laptop and when reconnecting my iPad2 via USB, it is no longer visible under 'My Computer'. Any advice on resolving this issue would be most welcome. Thanks

Please could you advise? ... After installing Itunes 11.3.1.2 on my Laptop and when reconnecting my iPad2 via USB, it is no longer visible under 'My Computer'. Any advice on resolving this issue would be most welcome. Thanks

Any one or a combo may help
Give your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
Try a different USB cord
Try a different USB port
Try rebooting your computer
Try closing/opening iTunes.
If you go through that and it doesn't work, try going into the control panel, add/remove programs. Uninstall iTunes, Apple Mobile Device Service, Apple Application Support. Then redownload and reinstall iTunes and try again

I have just installed 10.7 and bootcamp is no longer visible on my desktop, nor can i start computer in windows mode. I started the bootcamp 4.0 upgrade assistant, but don't want to wipe windows 7 out and lose my data. Any suggestions?

I have just installed 10.7 and bootcamp is no longer visible on my desktop, nor can i start computer in windows mode. I started the bootcamp 4.0 upgrade assistant, but don't want to wipe windows 7 out and lose my data. Any suggestions?

I have just installed 10.7 and bootcamp is no longer visible on my desktop, nor can i start computer in windows mode. I started the bootcamp 4.0 upgrade assistant, but don't want to wipe windows 7 out and lose my data. Any suggestions?

My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.

My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.
Will not show up in safe mode, will not show when started from Windows 7 DVD.
I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
Can see the PC volume from Mac side with files.
I've looked at all the online solutions so far and have tried most of them without success. Please help!
Specs:
2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,2
Processor Name:          Intel Core 2 Duo
Processor Speed:          3.06 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          6 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP52.008E.B05
SMC Version (system):          1.42f4
Serial Number (system):          7302300GANE
Hardware UUID:          B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
Sudden Motion Sensor:
State:          Enabled

EDIT: RESOLVED
For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
Specifically, the posts by Dunsany and valkyr did the trick. I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally. I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again. I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time. Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black. I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
Hope this helps someone else!

Legacy IDE Hard Drive and DVD Drive

I wondered if anybody could send me in the right direction with this...
I have got the A55M-E33 motherboard and try to connect my old hard-drive and DVD drive (both IDE) to the motherboard using IDE to SATA converters. The BIOS detects both drives, however I don't think I got the right BIOS settings to accommodate the way the drives should be addressed. Has somebody used this kind of setup and would kindly share their experience please?
Thanks

what doesn't work?
also provide detailed system specifications, see >>Posting Guide<<

Secondary hard drive and dvd drive have the same location id's.

Product Name: HP Pavilion dv7 Notebook PC (DV7t-7000)
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: [removed for privacy]
My Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
Please help,
Thank you
-Rick

This is what chat support said... Its like talking to yourself sometimes!!
[Wednesday, October 24, 2012 10:33 PM] -- Automatically generated message:
Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist.
[Wednesday, October 24, 2012 10:46 PM] -- Automatically generated message:
You are now chatting with support specialist JOLLY R.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
Welcome to HP Total Care for Notebook and Desktop support. My name is Jolly. I will be your technical support specialist today. Please give me a few moments to review your issue description details.
NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
How are you doing today ?
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Hi Jolly, I tried 3 different HDD's all of them were reformated and reimaged with the HP image from this laptop. When I try to populate the drive, it just closes the window. Same with the dvd drive. Other then no able to write to the dvd/cd drive, everything else is perfect. But that is not good enough...
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Great, you?
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
I am fine. Thank you for asking.
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Please let me know if the following details are correct for the notebook in question.
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: {Private Information Removed}
EMAIL ADDRESS: {Private Information Removed}
Am I correct?
[Wednesday, October 24, 2012 10:48 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Thank You for confirming the details.
[Wednesday, October 24, 2012 10:49 PM] -- JOLLY R says:
Are you using the same notebook to chat with me which is in question?
[Wednesday, October 24, 2012 10:49 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:51 PM] -- JOLLY R says:
May I know since when you are facing the issue?
[Wednesday, October 24, 2012 10:51 PM] -- Rick Friedman says:
I few weeks ago now
[Wednesday, October 24, 2012 10:52 PM] -- Rick Friedman says:
HP swapped out the DVD drive and I swapped out the HDD's
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Please click on the start button and click on computer.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Reimaged, renamed, removed, rotated them to different bays.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
ok
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Open\
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Is the CD/DVD drive getting detected ?
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
So you need te reseat the CD/DVD drive and the hard drive .
[Wednesday, October 24, 2012 10:55 PM] -- Rick Friedman says:
I did, over and over and over
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
Okay
[Wednesday, October 24, 2012 10:56 PM] -- Rick Friedman says:
I have swapped out the dvd drive and hard drives
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Since you have already reseated the hard drive and CD/DVD drive, you need to send the notebook in for a bench repair.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
It will be a mail in repair service. I will send you a box along with packaging materials and a prepaid shipping label. Once you pack your notebook in the box you can drop it off at you nearest fedex drop box or you can schedule a pickup.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Box would contain- packaging material, shipping instructions & pre-paid shipping label.
• Once you receive the box you need to put the notebook inside the box (without any accessories), call fed-ex- (1800-463-3339).
• Fed-ex would come at your place pick it up and send it back to hp.
• This service will cost you $0.00
• Standard turn around time for service is 7-9 business days.
You can check the status of your order by going to: www.hp.com/go/csostatus or by calling HP Customer Care at 1-800-hpinvent (1-800-474-6836).
Your repair service has an estimated turn around time of 7 to 9 business days from when we receive your product at our repair center.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
In order to set up a service request please provide the following information:
* Full Name:
* Mailing Address (No P.O. Boxes):
* Apartment/Building/Mailstop:
* City:
* State:
* Zip/Postal Code:
* E-Mail address
* Phone Number (including area code):
* Best time to call
* Time zone of your region
[Wednesday, October 24, 2012 10:57 PM] -- Rick Friedman says:
Dont I have on-site?
[Wednesday, October 24, 2012 10:58 PM] -- JOLLY R says:
Let me check.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
This laptop is my life, my livelyhood.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
I can not be without iot...
[Wednesday, October 24, 2012 11:00 PM] -- JOLLY R says:
I do understand that .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
Yes, you do have onsite , but a technician can be sent to your place only if any part needs to be replaced .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
As the notebook needs to be repaired , you have to send it to the HP service center.
[Wednesday, October 24, 2012 11:02 PM] -- Rick Friedman says:
It is the motherboard
[Wednesday, October 24, 2012 11:03 PM] -- Rick Friedman says:
What is the difference between repair and replaced?
[Wednesday, October 24, 2012 11:03 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:04 PM] -- Rick Friedman says:
But what is there to be repaired if your not replacing anything?
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
If any hardware part needs to be replaced , a technician can be sent to your place .
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
But since the notebook needs to be repaired ,you have to send it .
[Wednesday, October 24, 2012 11:05 PM] -- Rick Friedman says:
What is the difference between repaired and replacing something... So you mean that nothing will be repaired on my laptop?
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
This is NOT right
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
I mentioned earlier that you need to send the notebook for repair.
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
I would like to talk to someone about this.
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:07 PM] -- Rick Friedman says:
What is the turn around time on this?
[Wednesday, October 24, 2012 11:07 PM] -- JOLLY R says:
It is 7 to 9 business days.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
NO WAYYYY!
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
If you want to talk to someone , you need to call our voice support in the direct number 1-800-474-68386 and refer to serviceticket number - {Private Information Removed}.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
OK, thx
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
We also have an expedite shipment, where the turn around time is 4 to 6 business days .
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Please take down the service ticket number {Private Information Removed} and SR ID {Private Information Removed} for future reference.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
You are welcome.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Is there anything else apart from this I can help you with now ?
[Wednesday, October 24, 2012 11:09 PM] -- Rick Friedman says:
No
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Thank you

Compaq presario f750us sound and dvd drive issues

i have a compaq presario f750us runnin windows 7 ultimate 32-bit when i first turn on the machine the sound and dvd drive work correctly but after about a hour of it being on both devices stop working an they dont appear in device manager.

Have you looked at your AutoPlay settings?
what is autoplay: http://windows.microsoft.com/en-us/windows/change-autoplay-settings#1TC=windows-7
FAQ tutorial: http://windows.microsoft.com/en-us/windows/autoplay-faq#1TC=windows-7
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

Hi, my dvd drive doesn't show on my computer and device manager. can anyone help me?

Hi, my dvd drive doesn't show on my computer and device manager. can anyone help me? Notebook HP dv6700z.
This question was solved.
View Solution.

Hi,
If the drive is not showing in the list of bootable devices, you can be fairly certain that it has suffered a Hardware failure and will need to be replaced.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

CD and DVD Drives no longer visible in "my computer"

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