CD and DVD lost with Itunes loaded

Once I loaded the iTunes software, I could load music to the iPod, but I lost use of both my CD and DVD drives for all other programs. I cannot just play a CD or watch a DVD. Anyone found a fix? Thanks

some preliminary questions before proceeding, Rachel.
have the optical drives vanished altogether from "My Computer"? if so, can you check your Device manager for us? right-click "My Computer", select "Manage" and click "Device Manager".
are there warning/alert messages showing up in Device Manager next to your optical drives? if so, are they citing code 41?

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