CD Burning error 4450 and 4850

I've tried burning CD's from my iTunes and it flat out doesn't work anymore. It starts and then cancels after a few seconds with 'error 4450' and sometimes it goes on to the second song but then cancels with an 'error 4850.' I've also noticed I can't import sometimes, even if the CD has virtually no scratches. Is it my CD drive or is something else up? Please help!

I'm having exactly the same problem with 4450 & 4850 errors, using compatible hardware and several different brands of blank media. I've tried uninstalling and reinstalling iTunes and made sure my drive's drivers are current. It seems that a number of users are experiencing the same problem, and I'm anxious to see an explanation and solution posted.

Similar Messages

  • Burn error 4315 and 4450

    I have burned one cd in audio successfully. I have recently purchased new music and have followed all the steps to create another one and it wont burn and I get these two burn errors 4315 and 4450.
    Can anyone help me understand what this means?
    Thank you.
    Nessy

    I don't know about 4221, but this is what I did for 4251 (though, I still don't know what the error actually means):
    Go to "Edit" > "Preferences" > click the "Advanced" tab > and then the "Burning" tab.
    Then lower the preferred speed (say, from 24x to 16x) and change the gap between songs from two seconds to none.
    Since doing this I've only had the error come up a couple of times in which case I just lowered the speed once again.
    Hope this helps

  • Error 4450 and error 4280

    Ok this is bad, I am new to ITunes I purchased a bunch of songs and transfered them to my Ipod fine, then I burned them to 3 cd's no problem. Saturday I wen to record an audio cd with 100 dollars worth of new songs and I got error 4450 out of my I/O Magic dvd drive. I put another cd in my old TEAC cd drive and I got an 4280 error. I was using TDK CD-R MEDIA.So I went and got Verbatim media because it supposes to be excellent, same crap!!Same identical errors, I shuffled the songs and I created a new playlist out of the purchased playlist,I inserted the cd before opening Itunes, same errors and a dozen coasters!! I have the latest version of Itunes and I have no problem burning cd's with Nero out of my personal cd's. Now Itunes is giving me an " Access to the specified device,path is denied" when I do the diagnostics. IS THERE A WAY TO CONVERT THE M4P OF ITUNES INTO MP3 SO ICAN USE ANOTHER SOFTWARE TO BURN THE SONGS I PURCHASED? IS THERE A SOLUTION TO THIS PROBLEM?? Below is the diagnostic of one of my drives.The main one, the new one.
    Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
    iTunes 7.1.1.5
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: Cdr4_2K (5.3.2.31),
    UpperFilters: GEARAspiWDM (2.0.6.1), Cdralw2k (5.3.2.31),
    Current user is an administrator.
    Video Display Information:
    Matrox Millennium G450 DualHead - Français
    Connected Device Information:
    Maxtor 5T060H6, Bus Type ATA, Bus Address [1,0]
    ST340016A, Bus Type ATA, Bus Address [0,0]
    ST340083 2A USB Device, Bus Type USB
    Maxtor OneTouch III Disk, Bus Type USB
    ATAPI DVD DD 2X16X4X16, Bus Type ATA, Bus Address [0,0]
    TEAC CD-W516EB, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: ATAPI DVD DD 2X16X4X16, Rev G7V9
    Audio CD in drive.
    Found 12 songs on CD, playing time 34:20 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:08:45
    Track 3, start time 05:55:60
    Track 4, start time 09:47:25
    Track 5, start time 12:34:55
    Track 6, start time 15:43:00
    Track 7, start time 17:56:05
    Track 8, start time 20:46:02
    Track 9, start time 23:30:52
    Track 10, start time 25:54:12
    Track 11, start time 28:38:70
    Track 12, start time 30:53:42
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 8 12 16 24 32 40.
    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    E: TEAC CD-W516EB, Rev 1.0A
    Drive is empty.
    The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive E: TEAC CD-W516EB on CDR media at speed 4X.

    Here is the diagnostics of the second drive.
    Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
    iTunes 7.1.1.5
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: Cdr4_2K (5.3.2.31),
    UpperFilters: GEARAspiWDM (2.0.6.1), Cdralw2k (5.3.2.31),
    Current user is an administrator.
    Video Display Information:
    Matrox Millennium G450 DualHead - Français
    Connected Device Information:
    Maxtor 5T060H6, Bus Type ATA, Bus Address [1,0]
    ST340016A, Bus Type ATA, Bus Address [0,0]
    ST340083 2A USB Device, Bus Type USB
    Maxtor OneTouch III Disk, Bus Type USB
    ATAPI DVD DD 2X16X4X16, Bus Type ATA, Bus Address [0,0]
    TEAC CD-W516EB, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: ATAPI DVD DD 2X16X4X16, Rev G7V9
    Drive is empty.
    E: TEAC CD-W516EB, Rev 1.0A
    Audio CD in drive.
    Found 12 songs on CD, playing time 34:20 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:08:45
    Track 3, start time 05:55:60
    Track 4, start time 09:47:25
    Track 5, start time 12:34:55
    Track 6, start time 15:43:00
    Track 7, start time 17:56:05
    Track 8, start time 20:46:02
    Track 9, start time 23:30:52
    Track 10, start time 25:54:12
    Track 11, start time 28:38:70
    Track 12, start time 30:53:42
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 10 12 16.
    The drive CDRW speeds are: 4 8 10.
    The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive E: TEAC CD-W516EB on CDR media at speed 4X.

  • CD Burn Error 4450 - solved!

    I kept getting the dreaded 'unknown error 4450' when burning from iTunes to CDs. Once I changed the burn speed to '12x', it worked fine! I wich I knew that before I wasted a stach of blank CD's I hope this helps some of you!

    Hi all...
    Im not sure if this problem has been solved for any of you or not but i have been most frustrated by the issue... until I came across the answer that solved the problem for me - It turns out that my HP printer was conflicting with itunes... which sounds crazy and yet its not first time that my printer has done something stupid... i got additional info from this genius.... below is the link, i hope it solves the problem for at least one of you!
    http://blogs.zdnet.com/hardware/?p=2600

  • Burning error 4450

    Since installing itunes 7.5.0.2, I get a error 4450 when attempting to burn a CD. I have tried re-installing itunes and the problem still persists. Any help...

    ... don't bother changing burning speed, it didn't work with me... just try different brand of media
    ciao

  • Disc Burning Error 4450

    I have been encountering this error ** The Attempt to Burn Disc has failed Error 4450*** when trying to burn my Itunes purchases to disc, I have ruined multiple blank discs.I ran the Itunes diagnostics and everything passes. Any help would be greatly appreciated.
    Thanks
    Todd

    Here's how I got my problem fixed. First of all my problem was that the songs I had purchased in the past were bought under a different user name (and it was an AOL account, not an Apple account) on a different computer. The AOL account had "expired", meaning the credit card attached to it was no longer valid. After deleting the SC Folder as directed in another discussion the matter got worse.
    I went to the iTunes support site (http://www.apple.com/support/itunes/) and selected "Authorization" from the "Get Customer Service" list and then "Troubleshooting authorization problems" then clicked on "email us". I explained my issue and the next day I had a response from Apple. I was told I had to convert the AOL account to an Apple account by trying 'to sign in to the iTunes Store three (3) times using your AOL screen name and password.
    After the third sign-in attempt, the iTunes Store will ask if you would like to
    transition your account to an Apple ID. Click Convert and follow the onscreen
    instructions.
    As part of this transition, the credit card information in your AOL wallet is
    automatically imported into your iTunes Store account. From then on, your iTunes
    Store purchases will not be charged to your AOL wallet.
    If the credit card for your AOL wallet has expired, or if you have canceled it,
    the transition from AOL to Apple ID won't work. In that case, I can convert your
    account for you. Before I can do this, however, Apple requires that you provide
    the following for security reasons:
    - The billing address listed on the account
    - Your permission to reset the password
    ...as well as one of the following:
    - the last four digits of the credit card used for your iTunes Store account
    - or the order number of your most recent purchase
    - or the name of any item you've purchased using this account
    Upon receiving your response, Apple will verify your information, convert your
    account manually, and send you an email with your new password.
    Once you're able to authorize your computer to play purchases made using that
    account, you can transfer the items from your iPod to the computer without any
    issues.'
    Since my credit card had expired I had to send the information and they sent back a
    Hope this helps.

  • Burning error 4280 and 4450

    Hello!
    So I've read all the helpful answers about this, and have tried every fix, but nothing works. Every discussion thread is super old and I wonder if there is anything more up-to-date?
    This registry fix... in this thread...last post.... MIGHT be my problem, (and I suspect that it is) but the directions are confusing and don't match my computer's registery or driver details.
    https://discussions.apple.com/message/2904875#2904875
    If someone can interpret these a little clearer or to match my particular computer it might be helpful. I can provide more info on this if needed.
    Some information:
    I have a Toshiba laptop with a MATSHITA DVD RAM UJ 850S driver.
    (I DO NOT have a Sony driver)
    I have the 4280 error. I ALSO have the 4450 error.
    It happens every time I burn no matter what brand of disc Im using or speed Im burning at.
    Either it will burn a few songs and then cancel, or it will cancel before it starts to burn.
    I can burn DVDs with my DVD copying software.
    I CANNOT burn CDs with Windows Media Player or Real Player or anything else.
    There are no needed updates to my driver. The computer tells me that everything is up-to-date.
    I have had this problem for over a year and a half and have not found a fix yet.
    Here is the diagnostic and thank you very much for taking the time to help me!
    Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
    TOSHIBA Satellite A135
    iTunes 10.4.0.80
    QuickTime 7.7
    FairPlay 1.12.20
    Apple Application Support 2.0.1
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.2 (333.2)
    Gracenote SDK 1.9.1.485
    Gracenote MusicID 1.9.1.102
    Gracenote Submit 1.9.1.133
    Gracenote DSP 1.9.1.43
    iTunes Serial Number 0019B2300A61A3D0
    Current user is not an administrator.
    The current local date and time is 2011-08-28 12:51:07.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel Corporation, Mobile Intel(R) 945 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 945 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 9af17f30afbca638be116b77222c3c6d
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {37861A6F-A564-43D7-84B0-5BCF9B6D1C6E}
    Description:          Atheros AR5006EG Wireless Network Adapter
    IP Address:          192.168.1.106
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Sun Aug 28 11:08:04 2011
    Lease Expires:          Mon Aug 29 11:08:04 2011
    DNS Servers:          68.87.69.150
                        68.87.85.102
                        192.168.1.1
    Adapter Name:          {77214E6C-06F6-4AE7-82E5-52A93D18CA7B}
    Description:          Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 16:00:00 1969
    Lease Expires:          Wed Dec 31 16:00:00 1969
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-08-28 12:45:37.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    D: MATSHITA DVD-RAM UJ-850S, Rev 1.90
    Drive is empty.
    Error Correction is turned on for importing audio CDs.
    The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: MATSHITA DVD-RAM UJ-850S on CDR media at speed 24X.
    **** Device Connectivity Tests ****
    iPodService 10.4.0.80 is currently running.
    iTunesHelper 10.4.0.80 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC.  Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    Texas Instruments OHCI Compliant IEEE 1394 Host Controller.  Device is working properly.
    Most Recent Devices Not Currently Connected:
    iPod shuffle (2nd Generation) running firmware version 1.0.4
    Serial Number:          5C706ANCXQY
    iPhone 4 (CDMA) running firmware version 4.2.10
    Serial Number:          C8QG2SDDDDP8
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    I forgot to put the diagnostics in. Hopefully this will helps
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Dimension 5100
    iTunes 7.1.1.5
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Current user is an administrator.
    Video Display Information:
    RADEON X300 SE 128MB HyperMemory
    RADEON X300 SE 128MB HyperMemory Secondary
    Connected Device Information:
    DiskDrive, SAMSUNG HD160JJ, Bus Type ATA, Bus Address [0,0]
    CDROM, HL-DT-ST DVD-ROM GDR8163B, Bus Type ATA, Bus Address [0,0]
    CDROM, _NEC DVD+-RW ND-3530A, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: HL-DT-ST DVD-ROM GDR8163B, Rev 0D20
    Drive is empty.
    E: _NEC DVD+-RW ND-3530A, Rev 102B
    Drive is empty.
    The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive E: _NEC DVD+-RW ND-3530A on CDR media at speed 16X.

  • CD Burn Error 4450

    I have been getting 4450.
    Today I burned through 14 discs (three different brands) attempting to copy various playlists. It would kick in for a minute or so and then spit out the CD, saying that the burn speed was too high or giving me error prompt 4450.
    I tried kicking down the burn speed to 4x -- even though it's always been set at ''maximum possible'' -- and same thing.
    A similar thing happened when I tried Windows Media Player.
    But I was able to burn a CD using Roxio.
    Trouble is, I want access to my downloaded music on iTunes.
    Any ideas?

    Oh, and here are my diagnostics. This is driving me nuts!
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Dell Computer Corporation Inspiron 8200
    iTunes 7.0.2.16
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.1
    LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), CDR4_XP (6.2.0.110),
    UpperFilters: Cdralw2k (6.2.0.110), pwd_2k (6.1.1.18), GEARAspiWDM (2.0.6.1),
    Video Driver: Dell 8200\GeForce2 Go
    IDE\DiskTOSHIBAMK4019GAX_______________________FA002D_, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomHL-DT-STRW/DVD_GCC-4240N_______________D110___, Bus Type ATA, Bus Address [1,0]
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is an administrator.
    D: HL-DT-ST RW/DVD GCC-4240N, Rev D110
    Audio CD in drive.
    Found 10 songs on CD, playing time 39:12 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 02:13:40
    Track 3, start time 06:09:05
    Track 4, start time 09:19:30
    Track 5, start time 13:48:70
    Track 6, start time 17:15:30
    Track 7, start time 21:45:22
    Track 8, start time 26:26:54
    Track 9, start time 30:55:02
    Track 10, start time 35:28:10
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 16 24.
    The drive CDRW speeds are: 4 10 16.
    The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: HL-DT-ST RW/DVD GCC-4240N on CDR media at speed 4X.

  • Burn error 4251 and 4221

    Hi
    I have get errors 4251 or 4221 when trying to burn audio files from itunes. I have a Toshiba Satellite which uses MS Vista.
    Does anyone happen to know how to fix this by any chance???
    Thanks heaps.

    I don't know about 4221, but this is what I did for 4251 (though, I still don't know what the error actually means):
    Go to "Edit" > "Preferences" > click the "Advanced" tab > and then the "Burning" tab.
    Then lower the preferred speed (say, from 24x to 16x) and change the gap between songs from two seconds to none.
    Since doing this I've only had the error come up a couple of times in which case I just lowered the speed once again.
    Hope this helps

  • Disc Burn Error #4450 - This has been going on for six months now!

    I cannot burn discs anymore since two upgrades ago. I have tried EVERYTHING, different discs, cleaning out my computer and my iTunes library, making sure nothing was running in the background ... etc. NO luck. I have no clue what to do now and have not been able to burn discs for six months now. Is there an actual support phone number? This is ridiculous! I remember it was a big problem a while ago, and now they want us to upgrade to iTunes 8. If anyone has any suggestions that they can throw my way it would be greatly appreciated. It's possible I might be missing something, but my discs were burning fine before, of course, I upgraded.
    Thanks for any help! ... (^_~)

    I am having the same problem - has anyone responded to you yet? I am deserate - there is got to be way - unless I need to update my cd drivers??
    Let me know if you here anything.

  • Possible Fix Failed Burn Error Codes 4000-4850

    Under preferences change the burn speed, you might have to try each speed to get one compatible with your computer. I own a Sony Vaio and a Gateway notebook and it seems 20x works for both.

    This kinda worked on my computer. I've got a Gateway Tablet PC and I had to knock the speed down to 12x before I could get the burner to work. 16x might work too, but I didn't try it. I'd already wasted tons of disks....
    Gateway Tablet PC   Windows XP   Model CX2619

  • Error 4450 whilst burning playlist,how can i fix this?

    constant error 4450 when burning playlists in itunes. Running on windows XP. How can i fix this ?

    CD Burn Error 4450 - solved!
    See if this helps.

  • Burning error 4000....again

    So once again, I face the issue of burn error 4000. I was able to burn one cd tonight, then it decided that I was to burn no more. I tried running the "repair" function from the "Add/Remove Programs" in the control panal to no avail. Has anyone else had the problem of burn error 4000, and if so and you were able to fix it, how did you fix it? I would like to burn the songs I purchased recently since my mini's battery is being replaced and I don't have a way to back up those songs at the moment, unless I dump them onto my external hard drive....help!
    ~broadcasterchick

    hiya!
    You mean the one that Eme posted?
    um ... i'm not sure. my monitoring of "Importing & Burning" is still kind of patchy ...
    here's the most complete version of it (for burning). we start with the Apple advanced burning reference:
    http://docs.info.apple.com/article.html?artnum=93286
    ... supplemented by background documentation and on updating drivers and firmware:
    http://docs.info.apple.com/article.html?artnum=300252
    toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
    ... and then advice to check for more documentation and to submit CD diagnostics to Apple at their optical drives troubleshooting page:
    http://www.apple.com/support/itunes/windows/cddiagnostics/
    and especially when it's a 3000-4000-range error, i throw in the MS troubleshooting documents too:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;324129
    http://support.microsoft.com/kb/314096/EN-US/
    for good measure, here's the "drive reading" reference, too:
    http://support.microsoft.com/kb/321641/
    (at some stage, if i've got time, i want to go on a trawl through ilounge and ipod garage forums too to see if they've accumulated any additional wisdom on these sorts of errors.)
    love, b

  • I am trying to burn a cd from my itunes playlist but it keeps canceling my burn and says their is an error 4450. What am I doing wrong?

    I am trying to burn a cd from my itunes playlist but it keeps canceling my burn and says their is an error 4450. What am I doing wrong?

    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
    ... and click "Next".
    When you get through to the final screen:
    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

  • Error 4450 when trying to burn a cd

    Please help me to fix this issue. I have the latest version of iTunes, and my burner is working correctly, and I am using blank discs.
    I purchased $20 of music and made a playlist to burn, it checks, initializes and begins burn, then alerts me that it is being cancelled and gives me this error "the attempt to burn a disc failed, unknown error 4450"
    I have the preference set to audio cd, checked my burner and discs, it all works. I tried restarting computer. Logging off and back on to iTunes, updated iTunes, repaired iTunes, removed iTunes, installed older version 7.1 but then it couldn't read my library, so reinstalled 7.6 and still not able to burn
    Please help?!

    OK, I feel like an idiot.
    I tried all the suggestions, from lowering burn speed, running diagnostics, etc etc.
    After contacting Apple and complaining about the service and inability to burn a CD of music I purchased, I finally opened my drive, and looked at the lens, it had a thin residue all over the entire lens and disc holding area, I simply wiped it off gently with a soft cloth, and voila!
    I can burn now!

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