CD Drive Might Be Broken

A few weeks ago I noticed that my cd drive wasn't working right. Like you know when you click the volume up button the thing pops up on your screen telling yo your volume when i click the cd drive eject button that doesn't pop up and it doesn't make the eject sound. I didn't really care because I barely ever use CD's but I recently saw snow leopard on sale so I bought it but I'm scared to put in the CD because I don't want it getting jammed or just broken. Any way to know if its broken, fixed, or what.

The CD drive in my Macbook died probably because I dropped the laptop. It worked for a few months before quitting completely. Replacing the internal drive is very expensive so I decided on an external unit but didn't get any help from third party sources such as Staples online sites or even computer repair people as what unit is compatable with my Mac. I called Apple, got a very knowledgable technician who helped perform diagnostics to rule out other causes and then steered me toward a LaCie external drive sold by Apple for $119. I got the unit quickly, plugged it in and it worked right out of the box. I've burned several CDs and it works flawlessly and I think it's faster than the internal one. Plus the unit has LightScribe so it's capable of printing labels directly to a CD. Although for portability it's not as convenient as the internal unit the LaCie isn't all that big or heavy and it fits neatly in the case I use to transport my laptop. Can connect via USB or Firewire which is what I'm using. A great unit and an economical solution if your CD drive fails.

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    good luck
    Kern

  • DVD drive might be damaged have question

    I dropped my ibook g4 recently, and since then, my DVD drive is not working properly. Half the time it does not recognize disks, makes a loud noise, and ejects them. Other times it works. I think the fall might have damaged it. Is it possible to replace it, and how much would it cost? Could I replace it myself?

    Turn the machine on it's side and try shaking them out. You can also see if You Tube has any videos on how to do this, they certainly do for folks that have SD cards in theirs. Removing coins should be similar.

  • The system cannot find my hard drive - is it broken?

    I recently updated to OS X 10.4.4 and everything was fine. But today the system froze and I couldn't do anything but press the on/off switch to quit. After that I couldn't boot the system normally. If I start from the System-DVD and open the disk utilities the Hard Drive is not displayed so I cannot check the volume. What can I do?
    G3 iBook 600 MHz 640 MB SDRAM   Mac OS X (10.4.4)  

    Hi Berndt, thank you very much for your advice. I think too it's something different and not the HD. After resetting the iBook (vram, pram, pmu etc.) and after a while waiting the system started yesterday without any problem. So I could make a backup. But this morning I had the same phenomenon - frozen Screen (only the cursor worked) and I have to reset everything again. I think I will give it to gravis for an inspection. But I don't want invest too much. A new (bigger) HD would be fine but I don't know what else could be broken and how much the components are. What do you think?
    Ronda. I bought my iBook with an OEM Version of diskwarior 2.1.1 which doesn't work with OS-X. I looked at Alsoft but there is no download update available - I have to buy an Upgrade tp Version 3.0 for 39 quid and it takes 3-4 weeks shipment. Do you know an alternative?
    G3 iBook 600 MHz 640 MB SDRAM   Mac OS X (10.4.4)  

  • Your hard drive might be dying if...

    Out of the blue this week, started getting kernel panics: spinning beachball in every open program, dock would freeze, mouse could move but do nothing, restart would only give me grey screen. This was initially after waking from sleep or the screensaver; I have done nothing to the comp recently besides installing an ATI 9800 card a couple months back, been running fine.
    Today it's really taken a bad turn. After startup there is a horrible hiccuping noise from my boot drive, kind of like a windshield wiper you know? I can hear something physically clacking back and forth in there, I think it's the little arm that reads the platter. When I do get it to start up I can keep it running for a few minutes before it locks up again. I'm desperately trying to back up my projects and I hope I'm not damaging my drive every time it makes that noise on startup. The Hardware Test CD (v1.2.5, old) finds no problems, but this wouldnt be the first time that SMART diagnostics have given no warning of impending death. It does sound like a bad drive, no?

    Good move with the spare drive and OS, John!
    If you're unsure about the old one being defective, after you get your new one you might zero the old one using the option to overwrite zeros to it, which will map out any bad sectors which might be present, then use it for archiving or as a spare/emergency boot drive if it then seems to be operating normally again. As you might suspect, I'm not one to immediately jump to the conclusion that a drive is going to die when it clicks, whirs, and won't mount or boot. Screeching or sounds similar or worse than what you heard on the linked Hitachi site are a sure sign, but sometimes strange whirring and clicking happen when the directory is fouled up and the drive goes goofy running in a "do loop" as it repeatedly searches for something it can't find. I say this from my own experiences with drives, one of which is the startup drive I'm on right now and have been running 24-7 for 9 months now after having a problem similar to yours (although I don't know what your drive sounded like).
    Glad you got your data - I'm sure it's a relief!
    Gary

  • I think my Classics hard drive might have failed.

    It has:
    Retracts:17,
    Reallocs:2672,
    Pending sectors:72,
    powerOn hours:73,
    Start/Stops: 4877,
    Temp Current 26c,
    Temp min 0c,
    Temp max 54c
    Is there any hope aside from buying a new hard drive? Also, can I be sure that will fix it?

    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • What can I do with the hard drive from my broken iPod Mini?

    Hello all,
    A friend of mine has an iPod Mini that is broken beyond repair. However, the battery and the hard drive works fine. The question is, is there a way to utilize the hard drive as an external USB drive? If so, can anyone point me in a resource that outlines this? I have checked online but haven't had any luck.
    Thanks so much,
    Ed

    Yeah, but I may have not descriped the issue with the iPod. He tried to replace the battery himself and broke the ribbon cable that connects the circuit board to the control wheel. The battery and HD are o.k. so I mentioned that he may be able to take the HD out and use it as a separate storage device. I thought they drives that had the same form factor as a compact flash card.
    I told him to pay the 50 bucks to have Apple replace the battery but did he listen? I know it sounds like I have an imaginary friend and I did it, but really it was he that tried it on his own. <ggg>
    Ed

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