CD Drive only loads OS Install DVD

I have recently installed OS X 10.4.10 from a bona fide disk and since then my drive won't load any software other than the os. I am attempting to load Norton Antivirus and Firewall software but when the disks are inserted the drive just makes a couple of short, slow spins (sorry this isn't more technical) and then ejects the disk. This also happens with the Worldbook CD which was supplied when I first had the machine and has worked perfectly before.
Can anyone help, I'm getting desperate as my subscription to Norton is running but my software isn't!

Good news in my book. Norton is nothing but trouble for Macs so it's probably a self-defence mechanism. :-/ There are no Viruses yet for Macs and OS X has a built-in Firewall anyway. Return it and save your money. If you are worried about inadvertently passing a Virus on to a PC then use ClamXAV - it's free. 
As to the drive it's quite possible that over the years that dust has built up in the mechanism. Try using a drive cleaning disc to see if this helps clear any build up off the lens.
Let us know how you get on.
mrtotes
P.S. where did you get the 10.4.10 disc? Apple only sells a 10.4.6 disc with free downloads to version 10.4.10.

Similar Messages

  • On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder

    On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder

    Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc."
    Power on the computer and insert the DVD immediately.
    Hold down the 'C' key to boot from the Snow Leopard DVD.
    http://support.apple.com/kb/ht1533
    After selecting the appropriate language, if necessary, select Utilities, and Disk Utility.
    You'll likely need to partition and format the new drive before it's recognized.
    http://manuals.info.apple.com/MANUALS/0/MA161/en_US/MacBook_13inch_HardDrive_DIY .pdf
    (Yes, these instructions ARE 7 years old, but the procedure is the same for installing from DVD media.)

  • Can I plug in my hard drive while booted on install DVD snow leopard

    I got the white screen of death then unplugged my harddrive and booted from cd, then I set it to boot always from cd and after many times of turning on and off  only once did I get it to boot from the DVD with the harddrive in. I wondered if I could boot it from the DVD and while its on with disk utility open then I could plug in my hard drive, or with diskwarrior open then plug in the hard drive. power cord is connected so no need for battery this could work!

    its my internal hard drive I want to plug in while its on. on the macbook the hard drive just slides out the battery compartment super easy.

  • Ibook with CD drive only + new software on DVD = problems

    The 500mhz ibook with cd drive is still going strong! I would like to move up to at least Tiger and iWork 2005 on the ibook but these titles are on DVD. I have a G5 iMac... is there anyway to connect the two machines and install software onto the ibook via the G5? Any other creative workaround suggestions are welcome!
    Thanks!
    Greg

    Hi, Greg. Have you upgraded the hard drive, or was it a custom-build iBook with a bigger hard drive than standard? I don't really recommend installing Tiger on a 10 GB hard drive.
    Our own F.J. has written an article on Installing Tiger without a DVD drive.
    You may want to check it out, but if you have just a 10 GB hard drive, I'd think about it long and hard before proceeding. You need to keep about 5 GB free for Panther or Tiger to run smoothly. You are going to have to be consumed with disk maintenance if you install it on a 10 GB hard drive.

  • Install driver from install dvd?

    is it possible to install a printer driver from the SL install DVD without doing a comlete system reinstall?

    thanx. i reinstalle with that linked package but it didn't work. when i try to print iam told no printer is installed and when i select my printer i am asked to go on the web to get a driver.
    when i open the utility program that came with the printer, i can print a test page. but some of the functions of that utility pfrogram also give me a no driver error message.

  • G5 iMac won't read 10.5 install DVD

    Hello good people! Here's my problem:
    When I instert my OS 10.5 (Leopard) install DVD into my G5 iMac, the computer will not read the disk. I can hear it spinning the disk and it makes a few strange grind-like noises, but I never get an icon on the desktop and it eventually (after about a minute) just spits the disk back out. This is a 20" 1.8 GHz PowerPC G5 iMac (no camera) w/ a Super Drive and 2GB of RAM, currently running 10.4.11.
    A few things to know:
    • I know the 10.5 install disk is good because it worked fine on a G4 iBook.
    • I know the Super Drive will read from and record to other CDs and DVDs.
    • I tried duplicating the 10.5 install DVD onto another DVD and got the same result: can't read the copy either.
    • I looked into updating the Super Drive's firmware and the updater told me I did not need to update it.
    So it seems that this drive is just not happy with this disk or a copy of this disk for some reason. If anyone knows why, I would be grateful for an explanation, but what I am more interested in knowing is this:
    IS IT POSSIBLE to run this installation either from a disk image that I put onto the iMac's desktop; OR by inserting the physical disk into the drive on my iBook (which as I said previously WILL read the disk without a problem) and then running the install from the iBook's drive onto the iMac, either over a network or by connecting the two machines directly via some sort of cable? (The iBook is running 10.5 and the iMac is at 10.4.11). If this is possible, please explain how to do it! Desperate!
    Thanks in advance for everyone's help and expertise.

    When I follow the 6-step procedure described here, I get a screen at startup from the iMac where I can select either the iMac's hard drive or the iBook's hard drive to startup from, but I do not see the install DVD as an option.
    I also tried starting the iBook in Target disk mode (by holding down T @ startup) and then connecting it to the already-running iMac (which I started and logged into without holding down option). When I do this, I get icons on the desktop for the iBook's hard drive and for the install DVD in the iBook's optical drive (yes!). Unfortunately, the install DVD shows up as a "volume" (i.e. a drive with a white rectangular icon) and NOT as an actual DVD with a round DVD icon. When I try to launch the installer from the DVD, I get a box with a message telling me that I can't use the installer from this "volume" and that I need to run it from the actual DVD (even though it IS an actual DVD). Frustrating!

  • Mac Book Pro, Bad disk but I can't get the install DVD to work

    I have a 13" macbook pro that started to have problems with different apps.  They would crash immediately when you clicked on them.  I ran disk utility repair permissions and everything was ok but when I went to verify the disk it reported that the drive was corrupt.  I bought a new drive, installed the drive and inserted the Install DVD that came with the machine.  After a few minutes I get a message "You need to restart your computer.  Hold down the power button...."  I tried using a Leopard install DVD and same problem.  Originaly this machine came with SL but I figured since I am using a new disk (unformated I assume) that any OS install DVD would get me formatted and back to a point where I could connect with Time Machine and restore. I swapped out the RAM, HDD cable and DVD drive with another MPP with the same results.  Any thoughts would be appreciated.

    Thanks OrangeMarlin. 
    I have several MPP's.  The one that is failing originaly came with SL.  I don't have an SL disk so I attempted to use a Leopard to install a brand new disk drive.  I would have thought that it didn't matter if it was SL or Leopard since it was a new disk (no reference of what was on it before).  I could see an issue with compatability between a Intel OS on a G5 but SL vs Leopard on an Intel MPP should be OK.  Thoughts?
    The install DVD I am using "should" be the correct disk.  I understand the sensitivity of using the disk that came with the machine.  The reason I think this it is the ocrrect disk is it says 13" MPP and 10.6 for the OS which fits the description of what this machine had on it when it was purchased.  I don't believe I have any other 13" machines with SL. 
    I also ran the diagnostics last eve.  All passed. 
    I'm thinking of putting a working 10.5 disk from another machine into the failing machine and running Verify from the disk utility to see if I get the same error.  If so, I would assume my disk controller is bad and need a new motherboard.

  • I need appleisightinstaller.exe to install the isight driver for Windows Vista running in Parallel Desktop 6 for Mac, but I don't have a Leopard DVD. What came with my Macbook Air was a flash stick "MacBook Air Software Reinstall Drive" only.

    I need appleisightinstaller.exe to install the isight driver for Windows Vista running in Parallel Desktop 6 for Mac, but I don't have a Leopard DVD. What came with my Macbook Air was a flash stick "MacBook Air Software Reinstall Drive" only.

    All,
    A very interesting NOTE to this thread. In order to try and get the "ignore permissions" box to show up in GET INFO (so I could execute Matt the Magician's solution to file sharing issues)-- I ran the terminal command for disabling ACLs on my internal HD / start up disk (as indicated in the linked thread to BDAqua's forum).
    Although I understand that this was useless for disabling permissions on the start up disk (as everyone here pointed out) and allowing me to see the "ignore permissions" check box - somehow it did seem to fix my file sharing problem...and that was the root problem I wanted solved in the first place! After doing the terminal command and a quick reboot, I went in and tested file sharing on the chosen directory and I can create new files or work from existing files in the directory, with both users being able to modify / and save from both machines and each machine sees the revisions and can build from them. Bottom line - I'm stoked and want to thank everyone for their help.
    The only other tweak I made was going over to my wife's machine and instead of using her log in / password, I just used my name and password to connect to my main machine that was sharing directories. Maybe that's what fixed the problem or the ACL disable but either way...I'm up and running the way I want to be.
    Hope this thread helps anyone else who has these file sharing / permissions issues with Leopard. Especially for anyone wanting to do such a simple file sharing set up between 2 computers. I wish I understood exactly which tweak fixed the problem, but at least it works the way I want now.
    So happy to be done w/this one!
    Thx everyone. Any additional input on what solved it is welcome, so my curiosity is quelled...
    TC

  • Windows 7 won't load after installing new Hard Drive and Recovery software

    HP G72 Notebook PC
    xz218UAR
    I guess a virus crashed my hard drive so I bought a new one.  I installed the new drive and loaded the recovery disks that I also bought from HP.  Apparently Windows didn't load properly and it keeps telling me to RELOAD WINDOWS.  I've tried starting over from Disk 1 but it's not doing anything different to fix it.  
    I removed the new hard drive and reinstalled it but it's still doing the same thing.  
    What am I doing wrong and HOW DO I FIX IT?

    Hi,
    Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
    Assuming that this is just a problem with the Recovery process, there is a straight forward work around if you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.
    If you don't have access to a retail disc, you can create an installation disc yourself using another PC - just download the correct Disc Image from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  These Images are clean and from a well-respected source, however there are only limited versions available.
    Windows-7 sp1-iso-official-32-bit-and-64-bit
    Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
    http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
    Any additional drivers you may need can be found Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • " DVD RW Drive " is not reading / writing DVD. It can read only CD.

    HP Pavilion dv6-3140se Entertainment Notebook PC 
    {Personal Information Removed}
    Product Number:   XS065EA 
    " DVD RW Drive "  is not reading / writing DVD.  
    The same DVD can be read on my frnds laptop. 
    Corresponding drivers r up to date.. I even tried uninstall and then restart and then let my laptop install the required driver automatically. I've tried everything I could find on some forums.
    I was told to delete " Upper & Lower filters ". I didnt find Lower filter so I had to delete only "Upper Filter".
    Plz assist me..
    I will be waiting for ur kind reply.
    Thank u so much.

    The upper and lower filter thing only applies if the drive is not showing up at all in the Device Manager. If it appears as a drive and will perform any function at all, then it is likely a hardware issue. One way you can be sure is to try to boot from a bootable DVD such as a Windows 7 install Disk. If the computer will not boot from such a disk then it is apparent the hardware is defective, not the Windows software because the problem exists even before Windows loads.
    The drive has multiple lasers and it is possible for one to go out but not the others.  The drive is easily replaced. See below:
    This eBay seller ships worldwide. You would have to transplant your plastic drive face but that is very easy to do:
    http://www.ebay.com/itm/HP-Pavilion-DV6-3000-DVD-RW-DVD-RW-Multi-Burner-Drive-TS-L633-603677-001-B-/...

  • IMac wont load install DVD 10.5 on iMac g4

    I have older iMac g4, which i've kept for design-reasons - its nice to look at.
    I bought it as demo-model from a dealer when the model just had gone out of production.
    It runs OSX 10.3.9.
    I wanted to upgrade to 10.5, so I bought an original second-hand DVD;
    "MAC OS Leopard - Install DVD - Version 10.5 - 2Z691-6037-A" (black-blue color; NOT grey)
    It wont load at all. It just runs in the drive for 10 - 15 seconds and then autoejects. Same thing if I restart pressing "c". At no time does the disc appear on the desktop or a start window opens. Just nothing.
    The CD drive works ok - can read and burn.
    I tried to start the Install DVD in the new iMac and the iBook; both macs can read the dvd and opens the install window.
    What should I do ?

    It sounds like a problem with the Mac not being able to read the disc rather than the disc being an upgrade-only edition etc as it won't even read it - do other DVDs (not just CDs, as sometimes a drive will partly die and be able to read CDs but not DVDs, or vice versa) definitely work in the drive?
    I think a few of the early iMac G4s came with only a CD-RW drive ie not compatible with DVDs at all, so again testing another DVD will show if you have one of those. If this is the case you could try using Target mode to install using the DVD drive in another Mac, if you don't want to replace/upgrade the drive in the G4.

  • Is it possible to boot to a Windows 7 install DVD from an external USB drive on current iMacs?

    On the iMac I'm currently using, a mid-2007 24-inch, it's impossible to boot into a Windows install DVD from an external drive: I can hold down option on boot, and all my hard drives come up, but if the Windows disc is in my external DVD drive, it won't show up. I'll soon be upgrading to a late 2012 iMac, and I'd like to be able to install Windows 7 for a boot camp partition. Since that iMac has no built in drive, I'd like to know if using an external DVD drive will work on that model. I'd like to do that, seems easier than messing around with disk images. But we'll see...

    You can use an external optical drive to install Windows without any problem with a Late 2012 iMac.
    The reason that you couldn't install Windows from an external optical drive on the 2007 iMac is that it has got an internal SuperDrive, so Apple only allows you to use it to install Windows on your iMac

  • CD/DVD Drive only reads DVDS Not CD But the computer reads it as a DVD RW Drive!

    CD/DVD Drive only reads DVDS Not CD But the computer reads it as a DVD RW Drive.the drive door say RW DVD+R DL,Compact Disk Rewritable,Ultraspeed,DVD Multi Recorder.I was Wondering if Windows Loaded the wrong Driver?My Laptop S/N IsCNF62612TZ And P/N Is EZ601UA#ABA And The Front Of My Monitor says Hp Pavilion Dv 1000 Entertainment Notebook PC,And The Service Tag Is dv1738od and the Sticker On The Back Of The monitor say Hp Pavilion dv5- 1235dx Entertainment notebook PC.it Cme Factory With Win xp and when i got it the os was corrupted.i tried to reinstall xp but disk said no hard found.so i booted it up with vista ultimate and then downloaded the drivers and stuff from the here.should i had downloaded the 64 bit set as well?

    della wrote:
    My toshiba tecra a2 can only read DVDs. I cant read any type of cd. Ive tried so many things. My laptop is running on xp service pack 3 with a mat**bleep**a DVD RAm UJ 820s. I can burn/run any type of DVD but cant do anything with cds. Ive tried unistalling the drive and that didnt work. Ive uninstalled the IDE drivers and that didnt work. Nothing seams to work. I cant use recovery cds because there CDS. Please Help!!!!!!!!!
    It's probable that the CD 'side' of the combo drive has failed.  That you cannot boot from the recovery CD is pretty much proof of the failure.  

  • My CD/DVD Drive Only Works When I Jam the CD/DVD in hard..?

    My CD/DVD drive only works when I stuff the CD/DVD in the drive EXTRA hard. If I just try to put in with normal force (that at one time worked) it spins the disc around, makes a spinning noise, and then ejects it. I'm taking it to the Apple Store soon. What should I expect to be wrong and is it fixable? Please share details. Thanks in advance.

    Welcome to Apple Discussions!
    It sounds like the spring that loads the drive has gotten jammed by something. This can often happen if you use CDs with sticky labels, or do anything to label the discs directly. As a result of issues like these, I've not labeled any discs directly, and instead store the in jewelcases, and purchase them prepackaged in jewelcases to avoid such issues.

  • New hard drive.  Will not boot from install dvd.

    Earlier this week, I dropped my computer.
    It was probably a 3 foot fall.
    Computer froze, so I restarted and got the flashing folder with question mark.
    Started in internet recovery, and disk utility confirmed that I had killed my hard drive.
    Got a new hard drive and installed. Started in internet recovery, formatted hard drive. Disk utility says it's good to go.
    Was given the option to install Mavericks, but keep getting an error message.
    Attempted to restart from install dvd that came with the MBP. Tried every startup shortcut there is.
    Optical drive recognizes the disk, but I always get stuck on the gray screen with the wheel.
    Reset PRAM. Reset SMC. Same problems. I do not have access to another mac or a PC with admin rights.
    I'd rather not brave the Apple Store this weekend in the snow in a town that never gets snow (people drive poorly on a good day!).
    Any tips?
    Got the MBP in 2010, new. Was running mountain lion when I dropped it.
    Thanks!

    Yiou can't use Internet recovery on a 2010 Mac notebook to install any version of OS X on it. That is why you are getting that error. You have to use the original System reinstall discs that came with it to install OS X on a new drive or use the OS X reinstall disk to restore from a time machine backup.
    Since your system doesn't seem to want to completely boot from that disc you should try an external DVD drive that connects by USB port as the built in superdrives are known to fail or partially fail at any time. Don't buy an Apple external Superdrive as they only work on Mac computer that did not originally come with a built in DVD drive. Any Brand external DVD drive will work on your Mac except Apples own external DVD drive.

Maybe you are looking for