CD Drive or DVD drive is missing or is not recognized by Windows or other programs - this happens any time I upgrade itunes

I just upgraded to the new version of itunes for my ipod touch. My CD Drive or DVD drive is missing or is not recognized by Windows or other programs occurs and it does not show up listed as part of my computer. How can I fix this?

Your DVD drive? Why would this be missing after a iTunes download?

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TS3648 great, but my MBA did not come with an installion disc, only a tiny jump drive that is not recognized by windows; and I can't get the contents of that burned to a DVD either. So how the heck do I get the drivers into Windows 7? My MBA has bootcamp

great, but my MBA did not come with an installion disc, only a tiny jump drive that is not recognized by windows; and I can't get the contents of that burned to a DVD either. So how the heck do I get the drivers into Windows 7? My MBA has bootcamp 3.0.4.

Here's what I get:
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0 mtu 1280
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
ether 00:11:24:7d:e7:1e
media: autoselect (none) status: inactive
supported media: none autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback>
en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
inet6 fe80::211:24ff:fe28:2e71%en1 prefixlen 64 scopeid 0x5
inet 169.254.115.141 netmask 0xffff0000 broadcast 169.254.255.255
ether 00:11:24:28:2e:71
media: autoselect status: active
supported media: autoselect
fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 2030
lladdr 00:11:24:ff:fe:7d:e7:1e
media: autoselect <full-duplex> status: inactive
supported media: autoselect <full-duplex>

Hard drive not recognized during windows server 2008 setup

hard drive not recognized during windows server 2008 setup

Hi,
Whether the hard disk is recognized in BIOS?
Connect it to another computer to see if it could be recognzied incase the cause is the disk itself. Also please check if it is really a RAID instead of a single hard disk - a single disk should be recognized directly while RAID cannot be recognized until
a suitable driver is installed.
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

MSI UBO-30 External Slim Bluray Drive not recognized under Windows 8.1

Hi, does anyone here have MSI UBO-30? It is an external bluray drive from MSI. For some reason the drive is not recognized under windows 8.1 64 bit (it just says USB device not recognized). But works fine if plugged into Windows 7 machine. Anyone encounter the same issue?

Try upgrading your usb 3.0 drivers on your system. That worked with My GS70 Stealth Pro...

Yoga Pro 2 - Display not recognized in windows (Driver or Hardware issue?)

Out of warranty by a month!
Yoga Pro 2 - 256gb, installed new wireless card a month ago. Windows 8.1
The touchscreen still works while the screen is black.
System restarted after sleep mode I think.
The Lenovo logo is displayed, seems to load windows, but when windows loads (I don't see it load so this is an assumption) the screen blanks and the black light is on.
I can connect an external monintor which will connect after a return from sleep mode(odd). Which then turns the backlight off.
When on the external monitor the internal display is not even recognized by windows.
When I boot in safe mode, the internal screen works fine with of course limited capability.
I have reloaded display drivers from the support site.
Right now my internal monitor is not recognized by windows and is dark, and I can use an external monitor.
Anyone have any clues as to what my be going on? Hardware, driver etc???
What information can I provide?
Solved!
Go to Solution.

This is a pretty weird issue with conflicting observations.
1) Screen works in Safe Mode but not in regular boot. (So, not hardware issue)
2) Display works on external monitor in regular mode. (So, not drivers issue)
Did you install the wireless card yourself? Did you unplug the display cable while installing the card?
Could you re-open and check that all connections are good?
Is the Wi-Fi card working well?
I would also recommend a complete reset of the laptop to eliminate the possibility that this is a corrupt driver. You can use the NOVO button to reset your laptop. Make sure to make a backup on external drive for your personal files.
Current System - Lenovo Y510P, GT755M SLI, 8GB RAM, 1TB HDD + 24GB SSD
When your plans fail, your Real Story begins!!

DVD Drive Not recognized in Windows 7

Hi all,
I have successfully installed Windows 7 on my Lenovo 3000 N200 0687-A11. I have a problem, my DVD drive is not detected at all (not shown in Device Manager) but I can still open it, and it is definitely detected in the BIOS, and also it can boot from the CD - the problem is that it is not detected in Windows 7.
I am thinking that an application is causing this problem
- Nero
- iTunes
Any other ideas?
Thanks,
Dean
Lenovo 3000 N200 0687-A11: T5450(1.66GHz), 2GB RAM, 120GB 5400rpm HD, 14.1in 1280x800, Intel X3100, CDRW/DVDRW, Intel 802.11agn, Bluetooth, Modem, 10/100 Ethernet, Fingerprint reader, Camera, 6c Li-Ion, Windows 7 Ultimate!
Solved!
Go to Solution.

Hi all + bladewing,
My DVD drive is now detected and working!!! What I had to do was;
1. I created a new partition (on the same hard drive) and temporarily installed Vista on the Partition (Making it a Dual Boot PC).
2. After Windows Vista was installed, I went into the Device manager, to find that the DVD Drive was successfully installed.
3. In windows explorer, I went to the directory D:\WINDOWS\System32\drivers and copied the file cdrom.sys and moved it to the partition in which Windows 7 was installed (C:\) . (Note: In this case D: was the partition in which Windows Vista was installed, and C: was the drive in which Windows 7 was installed.)
4. I booted into Windows 7, and the driver was successfully installed.
Done.
If anyone else is experiencing this same problem, and needs help with resolving it, please do not be afraid to PM me or post on this same Message. Also, I have the cdrom.sys file (from Vista – mentioned in this post) available if you wish me to send it to you or upload it.
Once again, thank you for all your help with this issue.
Thanks,
Dean.S
Lenovo 3000 N200 0687-A11: T5450(1.66GHz), 2GB RAM, 120GB 5400rpm HD, 14.1in 1280x800, Intel X3100, CDRW/DVDRW, Intel 802.11agn, Bluetooth, Modem, 10/100 Ethernet, Fingerprint reader, Camera, 6c Li-Ion, Windows 7 Ultimate!

Satellite A300 - Cd/Dvd drive is not recognized by Windows

My cd/dvd drive has ceased to be recognized by windows (7). I'm not sure what has caused this because it was previously working and allowed me to install office 2010.
There appear to be no restore points shown around the time when it was working.

Hi Robert Crockford,
In your case I would try deleting the upper and lower filters in registry for CD/DVD drive. This is described on official Microosft website how to do this, so just read the knowledge base article and follow the instructions:
http://support.microsoft.com/kb/314060

7th gen nano not recognized by windows 8.1 as a drive OR itunes

When i plug in (USB) my 7th gen nano, my PC (Windows 8.1) doesn't recognize it as a drive (it pops up as a drive for about 2 seconds then goes away) and itunes says its detected but cant be identified properly. My 4th gen nano connects just fine.

Hello Quantum222,
Thank you for the details of the issue you are experiencing with your iPod nano (7th generation) and iTunes. I reommend reviewing the articles below for the issue you described:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Lenovo C255 - USB Drive and USB HDD is not recognized

Hi
I am trying to attach SSD (Kingston SSDnow 300 - 60gb) drive to PC via bridge SATA-USB to USB 3 port, so i have "USB to ATA/ATAPI Bridge" stuff at installed devices and no HDD disks appeared at MyComputer . Still i have 2 disks at Device manager - my native HDD and this USB Drive.
The problem is that BIOS doesn't see any USB HDD. Excluded from the bootable device : USB HDD USB CDROM.
So how i can solve this issue ?

Hi
I will try to help you buddy.
> When it is started is says "Insert system disk in drive. Press any key when ready
This message appeared on my notebook after the HDD has died.
I had to replace the HDD and to install the OS again.
I assume its the same problem with your notebook. The HDD is not present or not recognized and you have to install a compatible HDD to get the OS running.
I have googled a little bit and found out that this notebook was delivered with the 10GB Toshiba MK1016GAP HDD. It supports the ATA-2/ATA-3/ATA-4/ATA-5 interface.
Please note that many BIOS have an HDD size limitation. This means that not all HDD sizes are supported! I presume a 20GB should be compatible but this is only my own opinion
> How can I change my BIOS so that the HDD is recognized?
The BIOS cannot be changed apart from the update (check Toshiba driver page -> Archive -> Satellite Archive).
But vary important is that you will use a compatible HDD.
> Can anybody help me with the recovery CD?
Dont know if you will be able to order this CD from the authorized service provider in your country because the notebook is really an oldie. But you should ask the guys.
What you could is to install the OS from the Microsoft CD and then could install some necessary drivers.
Greetings

HT1583 After the Burn, I tried to play the DVD on my iMac, but will not recognized the DVD. It worked on my DVD player connected to my TV. First time it happened. ok.

After completing the Burn process, I tried to play the same DVD to the same computer, but did not recognized the DVD media. It worked ok on the DVD player connected to my TV. I've been burning DVD for a quite a awhile, this is the first time it happened.

Hi
This usually depends on
• BURN SPEED - not set down to x2 or max x4 - BEST IS N OT BEST - it gives max burn errors = BAD DVD
• Brand of DVD used - MeMorex, NoName etc are known problem makers - I only use Verbatim
• Type of DVD used - DVD+/-RW and DVD+R and DL-DVDs - can give a variety of problems - I only use SL-DVD-R
• Low free space on the Start-Up (Macintosh HD) Hard Disk - also gives bad result
- interlaced SD-Material (as on old CRT-TV (tube)) - I never go less than 25Gb
- HD-material - then 4 - 5 times more seems to be a good safe minimum.
Yours Bengt W

DVD/CD RW drive not recognized by Windows 7

Since buying this laptop (HP Pavillion DV7T) I have had trouble with the DVD/CDRW drive not being recognized after a shutdown. This is an intermittant problem with no traceable cause. To fix this issue I have tried the following: Assigned the DVD/CDRW with the letter Y in case there was a drive conflict causing it; used the troubleshooter offered by Windows 7; uninstalled and reinstalled the drivers; checked for updated firmware.
If I run a scan for hardware changes, the drive shows up again, but only until the problem reoccurs. I am seeing this problem about 4 times a week. This issue will occur on about every other hard reboot, again, no real pattern that I can identify.
I have made a change to the system. I had to disable all hybernate options due to the "power state failure" bsod that I was seeing. I don't believe this change would cause any issues with the optical drive.

Have you tried MS Fix-It?
http://fixitcenter.support.microsoft.com/Portal/WhyFixIt#Easy
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

CD/DVD RW drive not recognized by Windows 7

I have a Compaq Presario F755US with Windows 7 Ultimate, since Windows 7 was released. About 2 months my Optical drive disappeared from Windows. After startup, and hitting F10, I have gone into the setup screen, and do not see any hardware options. All other hardware on system works fine.
I went to the Phoenix Bios website, which linked me to the BiosAgentPlus website. After using their diagnostic utility, It said the bios was bad. Do they just really mean an update is available, which there was. Mine is F.05, and F.07 was the latest.
On the HP website, there is a bios update available for Vista, but not Windows 7. Does anyone know if this update will work on Windows 7 since it is updating the bios and not the operating system.
Thank you

Hi,
qtermile14 wrote:
I have a Compaq Presario F755US with Windows 7 Ultimate, since Windows 7 was released. About 2 months my Optical drive disappeared from Windows. After startup, and hitting F10, I have gone into the setup screen, and do not see any hardware options. All other hardware on system works fine.
I went to the Phoenix Bios website, which linked me to the BiosAgentPlus website. After using their diagnostic utility, It said the bios was bad. Do they just really mean an update is available, which there was. Mine is F.05, and F.07 was the latest.
On the HP website, there is a bios update available for Vista, but not Windows 7. Does anyone know if this update will work on Windows 7 since it is updating the bios and not the operating system.
Thank you
BTW HP BIOS is a custom BIOS. You are risking corrupting your BIOS if you use any BIOS tool except updates from HP.
If you are an advanced user, then it is a different story since you are aware of the risk involved.
BIOS updates are cross platform. If you update the BIOS and load Linux it will still work.
There are sometimes some enhancements for a specific OS.
The BIOS upgrade will work but it is not necessary to upgrade it just because you can.
Are you familiar with editing the registry and upper and lower filter drivers?
(a word of caution: any change you make in the registry takes effect immediately! You can make your PC inoperable if you do not pay attention and make a mistake)
Do yourself the favor of backing up the registry before making any changes
Take a look at your registry and path to the value listed below. It should look like the following image. If not and you see values named UpperFilter driver and LowerFilter driver the perform the procedure below the image.
1.Start
2.Type regedit and click ok.
3.The Registry Editor navigation pane will appear.
4.In the Registry Editor navigation pane navigate to the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5.select the UpperFilter driver.
6.Right click on the UpperFilters driver
7.Click on Delete
8.Do exactly the same with the LowerFilter driver also.
9. Close Regedit
restart your computer
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Iomega External Hard Drive not recognized on windows 8.1

I wanted to share this with others that may have or do run into the same problem. I used the iomega external drive 1TB on an XP computer for a couple years, then when that computer went bad, hooked it up to a windows 8. This worked perfectly fine, but last week I did the upgrade to windows 8.1 and the drive was no longer able to be read. It showed in disk management as unallocated.
I found a suggestion on using File Scavenger software to recover the data. I did have to pay for that software, but it not only found and recovered all my files, but also found missing daily backups that I thought were failing. Those must have been unreadable because my xp hard drive was starting to go bad.
After recovering and saving all my files to the computer (which did take a long time - 13 hours) I was then able to reformat the external drive, copy my files back to it, and continue to use it as always.
Hope this helps someone else who may be devasted on losing important or precious files.

The hard drive will not show up on the sidebar or desktop unless Finder preferences are set to do that:
In Finder's General preference section, make sure "External disks" is checked in the list of things to show on the desktop if you want to see them there.
Likewise, in Finder's Sidebar preference section, make sure "External disks" is checked in the "DEVICES" section to see them automatically appear on the sidebar.
But you don't need to do either for the MBP to recognize the drive, or to get files from its Time Machine backup set. To do that, you should use the Time Machine "Star Wars" interface. Pondini's FAQ's (already mentioned) tell you how to do that. Tip 17 is particularly relevant.

Boot Camp: Seagate External Drive not Recognized in Windows Explorer -- PLEASE HELP!

I'm running in Boot Camp and using a Seagate Free Agent GoFlex external drive as both a Time Machine backup on the Mac OS, as well as a storage unit to exchange files. However, whenever I plug my external drive into my computer while running Windows, it does not show up in the Computer tab under "Devices With Removable Storage", like it should. It does show up on the "Safely Remove Hardware and Eject Media" button in the bottom right hand corner, and it appears as a "Startup Disk" in the Boot Camp Control Panel, so I know that it isn't a cable or USB input issue. Please help me get it to appear as a Device in the Windows Explorer. I need to exchange files from my Mac OS to my Windows OS. Thank you in advance for the help.

I did it but i could not install tool from the dvd. As i said, i can still boot up windows xp i just needs to re-install the service tool.
The drivers are working properly.

MSI 890FXA-GD70 AM3 - Hard Drive in Sata Port 6 Not recognized in WIN7-[SOLVED]

I just bought this motherboard (MSI 890FXA-GD70 AM3), new memory, case and processor. I love it. But while I can put something together, I do not consider myself much more then an experienced novice.
Anyway, I bought a 5th hard drive and plugged it into SATA connector 6. Connector 5 remains unused. The new hard drive is recognized when the BIOS boots, but in Windows 7, I only show the first 4 drives like always. I just want to use this drive as a 5th hard drive for normal use and storage.
I went into the BIOS to see if there was a setting I was missing; read through the posts to see if I could find the answer; and prayed to GOD, but nothing has worked! I have found nothing on this topic, but then the FORUM is hard to navigate after a while with people not carefully choosing their topic subject name. (Why do people sometimes post - I HAVE A PROBLEM - without anything in the SUBJECT line to help the casual reader know what they are asking about?) My searches were fruitless, but then I know the key to a good search is using the right keywords.
I know this is going to turn out to be a simple setting, but can you help? Thanks in advance! And when the solution is presented, I will post back that ALL IS WELL!

PROBLEM SOLVED! Found it myself through careful research.
This is the link that helped me: http://www.ithinkdiff.com/how-to-enable-ahci-in-windows-7-rc-after-installation/
Apparently, because I had IDE and not AHCI enabled in the BIOS, only the first 4 ports were being identified. AND because I had not not changed the BIOS to AHCI before the installation of Windows 7, NO obvious way to change the setting AFTERWARDS!
In part what the post link above states:
AHCI (Advanced Host Controller Interface) enables native command queuing and hot-plugging through SATA host controllers (Serial-ATA) for your hard drives. In many scenarios it enables more efficient multi-tasking. Vista was the first Windows OS to support AHCI out of the box, where as Windows 7 does the same. But an issue with AHCI is that if you install the OS without enabling AHCI in the BIOS, enabling it after installation will render your OS unusable. This is because Windows disable the AHCI driver since it is not needed during the installation.
There is one way to fix this, although you need to have knowledge of registry editing. The detailed steps from Microsoft are as follows:
To resolve this issue, enable the AHCI driver in the registry before you change the SATA mode of the boot drive. To do this, follow these steps:
1. Exit all Windows-based programs.
2. Click Start, type regedit in the Start Search box, and then press ENTER.
3. If you receive the User Account Control dialog box, click Continue.
4. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINESystemCurrentControlS etServicesMsahci
5. In the right pane, right-click Start in the Name column, and then click Modify.
6. In the Value data box, type 0, and then click OK.
7. On the File menu, click Exit to close Registry Editor.
After this you’ll have to restart your computer, go to BIOS and enable AHCI. When you log in to Windows again, you’ll notice the installation of drivers for AHCI. Another restart will be required to finish the driver installation.
I had been trying to select something in the BIOS other then IDE (choices are IDE, AHCI and RAID) to see if that would result in my 5th drive being recognized, but when I selected AHCI or RAID, the OS would flash the EVIL blue screen before it completed booting into Window 7.
I copied the instructions here in case the link gets disabled in the future. This link explained why I was having the problem I was having and how to solve it.
Thanks to everyone who tried to assist. I consider this closed.

CD Drive or DVD drive is missing or is not recognized by Windows or other programs - this happens any time I upgrade itunes

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