Cd drive wont eject discs

my cd drive wont eject discs unless you smack the bottom of the computer. does any one know an email adress to contact apple technical support? also my fan is making horrible noises. and the computer wont play any videos i download now in any program. i live in alaska, is there any way to mail it into apple to have repair done on it?

The simplest is to call the AppleCare support toll free number…
http://www.apple.com/support/
… and talk to them about it. You're not going to be able to interact with them via e-mail.

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    Im having problems with my dvd drive.  Have seen a few similar posts on here but I cant get anything to work.  The drive did initially work, but now I have installed windows 7, it wont eject.  The drive can read discs.  When I press the eject button, the light comes on, and I get the usual noise of the drive, but it wont eject.  It will eject using a paperclip, but not using eject under my computer.  Ive installed the lenovo eject utility, but no idea how to use it, but I dont think that having to go into the bios everytime or to use a paperclip is acceptable on a new laptop.  Would be grateful for any tips to try before I send it back.  For example, where can you download a mat**bleep**a driver or firmware update? Ive searched but they dont seem to have a website.  All I seem to get is lots of utilities that want paying for downloading anything.  Many thanks for any help, Tristan
    Solved!
    Go to Solution.

    hi Tristan,
    Welcome to the Forums.
    AFAIK, when you press the eject button, it sends a signal to the logic board, and the logic board sends a function to the eject machanism to release the tray. From your observation, it's likely that there's a mechanical or other physical failure inside the ODD that's preventing the tray to eject.
    The Lenovo Eject Utility on the other hand is design for Thinkpads (haven't tested this on Ideapads units) and its function is the same when you right click on the DVD Icon and chooe Eject.
       - Sample image
    I recommend you contact lenovo and report your findings as you may likely need to send the unit for service.
    Support phone list
    More info:
    ODD - Mechanical Parts
    Regards
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Macbook wont eject disc

    hey,
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    So, since I am a U.S. Marine stationed in West Africa, getting my MacBook back to Apple for repair wasn't so easy. The first thing I did was DHL my MacBook to a friend in the states so he could take it to an Apple Store for repair. It seemed pretty straight forward. The only issue was I would have had to wait for a long time to use my new MacBook again. I was willing to make the sacrifice.
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  • Super Drive wont eject Powebook G5 intel laptop.

    Inserted disc wont mount & now wont eject from my Powebook G5 - no hole for a paperclip?
    Message was edited by: mikeh1969

    There are several things you can try:
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    2. Restart the computer and after the chime press and hold down the mouse button.
    3. Restart the computer and simply wait. The disc may be ejected automatically.
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  • Lacie d2 drive not ejecting disc

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    http://support.apple.com/kb/HT2801 *Apple Portables: Troubleshooting the slot load optical disc drive*
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  • CD drive keeps ejecting discs.

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    Message was edited by: AbominusRules

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