CD Drive wont work after itunes install-DESPARATE stuck with daughter music

Hi
My Packard Bell Imedia PC is 8 months old.
Two weeks ago CD drive working fine...then I downloaded itunes & ipod video now neither my pc, itunes or windows media recognises that there is a disk in the drive.
There are no yellow flags, I have tried the regedit fix, I have downloaded the pxengine update and even uninstalled and done a system restore back to a checkpoint in March.
Does anyone have any other solutions please as I am getting pretty desparate as after having waited a year for my ipod (choose DS Lite as my novelty last year)I am stuck with Kitty and Korn....
Any help gratefully received
Deb
ps (yes it is still in warranty but I have lost the receipt and PC world can only send it out by post and that will take another week!!!)

okay, then you don't have the more common issue with Packard Bells and CD drives.
let's quickly check on a rarer issue (rarer nowadays, at least):
iTunes for Windows: Audio CDs not recognized on some Packard Bell computers

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