CD/DVD/Blu Ray failing to detect/read blu ray discs

Hello Sony Communitythis is my first post so please be patient with me I have a Sony vaio laptop, model name is VPCEG16FMi have already restored it to factory settings a couple days ago and everything is up to date and running smoothly. Except... the Blu Ray disc reader? DVD/CD works fine, however when i insert a Blu Ray disc, it skips like two or three times and fails to read it. When i first purchased this laptop the of course everything worked fine but its just the darn blu ray disc reader and its bugging the ****** out of me. Some of my solutions was of course, restoring to factory setting and a complete update downloads. Then, after reading some other blog posts i have also tried going to the device manager and uninstalling the dvd/cd drive then restarting my computer. It successfully reinstall on its own when restart the laptop but again, only the ****** blu ray discs are not being read. My friend also tried something called driver rollback? But it seemed very useless lol.. Im starting to believe that the reader is actually just broken but if so then wouldn't dvds and cds not work as well?? Please help Sony community! you guys are my last hope!

Hello RichO!Thank you so much for your response!!! And yes, it fails to read any/all blu ray disks..When i was trying to solve the problem I just popped in any blu ray movie in arms reach. One after another but the same problem kept on occurring. Then I tried only the movies that I have previously watch and knew worked before on my laptop, and none of them were able to be read either.

Similar Messages

Sony Optiarc BD Rom BC-5500S is not reading blu ray disks

I have a pavilion dv7-1070ev and upgrade from windows vista home premium 32bit to Windows 7 home premium 64bit.The laptop came with the optical drive Sony Optiarc BD Rom BC-5500S with Firmware version 1.83.The problem is that the bd-rom is not reading blu ray disks. When i put in CD's/DVD's everything is fine -> drive starts to spin up and a little later the disc is readable/available in windows. When i put in a BluRay disc -> drive just makes a very short silent spin effort (to identify disc?),and no disc is available in windows. When i double click my drive icon (in my computer) it pops up a window asking me to insert a disc.Note that it is the first time I put blu-ray disk to watch blu-ray movie.I have never used the bd-rom when the laptop had windows vista.
The drive is compatible with windows 7 b4bit
http://www.microsoft.com/windows/compatibility/Windows-7/en-us/Search.aspx?l=en&type=Hardware&s=bc%2...
When the laptop had windows vista hp said that the drive is working only with hp quickplay software.This is not compatible with windows 7
http://www.microsoft.com/windows/compatibility/Windows-7/en-us/Search.aspx?l=en&type=Software&s=HP%2...
The software i am using for windows 7 is the hp mediasmart dvd.
This is compatible with windows 7
http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?l=en-us&type=Software&s=H...
Searched in forums I found these solutions :
A clean registry
1. To begin the process, start the Registry Editor.
    Click START,click RUN, type REGEDIT, and then click OK.
    Click the plus(+) next to the following folders in the left side of the window pane:
    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    (4D36E965-E325-11CE-BFC1-08002BE10318)
2. Look for any of the following names in the right side of the window pane:
    UpperFilters
    LowerFilters
3. If any of the items above are listed, right click on the item and select DELETE.
4. Be sure to restart your computer after you have deleted the files in the registry.
B.new firmware
1.Download the latest version for the retail version of this drive from sony at:
http://www.sony-optiarc.eu/uploads/media/WinDL_BC5500S_V106_02.zip
Sony says that you can only update from Firmware versions 1.01, 1.02, 1.03, 1,04 and 1.05. Previous firmware version(s) other than mentioned here are probably OEMs and therefore cannot be updated with this file. Contact your PC manufacturer (FTS, DELL, HP....) if you require firmware updates for these drives.
I have HP version 1.83 dated December 2007 so I cannot update.
C.Uninstall/install bd-rom
Uninstall bd-rom from device manager ,restart the pc and then looking for drivers.
searching not found something.
My driver is up to date (21/06/2006) and the driver is 6.1.7601.17514
D.Clean the laser lens
I put a cd cleaner to clean the lens, but that didnt help
I have used the solutions but the problem is not solved.
Can anyone help ;

QuickPlay is made by Cyberlink who also makes Power DVD 10, 11 and 12 products.
You have to uninstall QuickPlay and all Power DVD products (don't use QuickPlay anymore, it's outdated and it will not be updated as it's been long discontinued). There is also a Power DVD folder(s) that needs to be deleted as well.
After you have uninstalled everything, run CCleaner as many times as necessary and delete what it finds in its registry cleaner.
http://www.filehippo.com/download_ccleaner/
Here is also a link for Power DVD11 cleaner as well, use this after CCleaner.
http://forum.cyberlink.com/forum/posts/list/16915.page (restart after all of this)
Are you running the trial of DVD or have you paid for it ? If you want to purchase some Blu-ray software then stay away from Cyberlink, I use Total MediaTheatre 5 and it's much better.
Also available for free is Power DVD 10 for HP owners, when installed correctly, it's OK, but it's not with out its problems.
If you want to install Power DVD10, then post again.
The other thing that worries me is your Sony drive, I have had many people here that I can't get the Sony drive to read Blu-ray's. I don't know if its firmware is out of date (there is no firmware update) or if the new updated Blu-ray players have become incompatible.
You may be forced to buy a Pioneer or HP Blu-ray reader.

I have a HP 610-1050Y it has a HP-BDDVDRW CA21N DVD/CD-R DRIVE is this a Blu Ray Player.

I have a HP Touchsmart 610-1050Y it has a HP-BDDVDRW CA21N DVD/CD-R DRIVE is this a Blu Ray Player. It says Blu Ray Playback

computertech65 wrote:
Okay Sorry I also wanted to know WHY no Blu Ray discs work in that player. Regular DVD dics work in there.
One of the 2 items is the issue:
A: The BR laser section of the drive is dead, it's not the same as the DVD laser
B: The version of the HP DVD software you're using is not recognizing the BR discs, this is almost always solved by using the latest version.
You can also eliminate or confirm B: by using a trial of another product such as Total Media Theater, but do NOT use any Cybermedia products since they are the OEM for HP.

Adobe Lens Profile Creator - ERROR (Detect corners failed because file reading errors ocurred)

1) I have successfully created a lens profile for a Nikon AF Micro Nikkor 40mm 2.8 lens used in a Nikon D5200 Camera. For this I converted the raw .nef files to .DNG first using Adobe's DNG Converter.
2) When trying to create another lens profile using the EXACT SAME .DNG files as posted in 1), I am no longer able to create a lens profile because of the message "Detect corners failed because file reading errors ocurred". I am also unable to create any other lens profile using different photos.
3) I have also tried using a fresh install of Adobe Lens Profile Creator in another mac and I get the exact same error.
4) I AM ABLE to create a lens profile if I use .jpg files (generated from the same raw .nef files as mentioned) but this doesn't help because then the profiles don't show up when trying to open a raw file in Adobe Camera Raw.
Please help as this is exasperating.
Thank you.

Thanks! I had the same error message in Adobe Lens Profile Creator 1.0.4 for OSX and I found the problem to be the letter ö in the folder name for the DNGs. The lens is an old ISCO-Göttingen and the progress stopped at 2% with the mentioned error message. Changed the folder name and now it works!

DVD Studio Pro 4.2.1 and Blu Ray

If I buy an external Blu Ray burner can I burn Blu Ray wedding videos from DVD Studio Pro or do I have to use Toast 9/10?

I want to stick with FCS but need the blue ray option.< </div>
We just don't have a solid grasp of complex BD production around here because this is the Final Cut forum. We've got some dabblers who, you've seen, have contradictory suggestions and their ability to asssit you is limited by their experience and your needs. If you're patient enough, some experts will drop by. But I wouldn't count on it.
If you need sophisticated BD output, you want to hire a BD shop. The economics might not appear to be rational until you evaluate what you will pay yourself to learn a new programming/authoring tool and buy a BD burner.
"Not being to go out for replication" implies the file structure from Encore or Toast is not compatible with the needs of the big duplication houses. You'd want to work with them carefully if you need their services.
bogiesan

Hp Bd ROM BC 5501h detection/Reading problems....

hi
i have a dv6t - 2000 laptop... its been 6 months now...
WIN 7 home premium 64 bit....
it has a BD rom with lightscribe...
it is not showing up in the windows explorer....
it reads and writes cd's and Dvd's but when it comes to BLu ray its not detecting them...
as far as i have seen from Net searching my firmware and drivers are up to date....
please help.....
see these pics...
PIC 1 http://i46.tinypic.com/2dqvu4x.png
PIC 2 http://i48.tinypic.com/25ina0g.png
PIC 3 http://i50.tinypic.com/2e5r2o7.png

Hey,
I've recently had the same problem, and tried a bunch of different things, but got it working. My drive would recognize cd's and DVD's fine, but whenever I would put in a Blu-Ray, i would do absolutely nothing.
The final 2 things I remember doing before I got it working again was Updating HP MediaSmart DVD software by opening it and go to the help section and hit update.. <-- that is probably what got it working ... and the second thing (just the Oldschool Nintendo, finding anything you can do to get your Mario 3 to work), I pushed the actual lens thinga-ma-jig that it sides along outward.
I'm no computer expert, and I don't know if sliding the lens outward does anything harmful (can't imagine it does)... but the main thing is that my drive recognized Blu-Rays again! I hope this helps.
-Chappy

Blue screen of death when building blu-ray in Encore CS6

I recently purchased a new laptop and installed Adobe Master Collection CS6. I purchased the laptop for video capture and editing, as well as for blu-ray authoring.
Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray. For authoring, I am using Adobe’s Encore CS6. After checking and previewing my creation, I attempt to build to disc using Encore. About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD). This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD). I am using an external blu-ray drive on USB 3.0.
I am using Encore version 6.0.0.492
Here are the blu-ray drive specs:
Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
PIONEER BD-RW BDR-TD05 USB Device
Driver: 6.1.7601.17514
C:\windows\system32\DRIVERS\cdrom.sys
\windows\system32\Drivers\PXHlpa64.sys
\windows\system32\DRIVERS\tdcmdpst.sys
\windows\SysWOW64\drivers\Afc.sys
Renesas USB 3.0 driver also installed
The computer specs are as follows:
§ Manufacturer: Toshiba
§ Manufacturer Part Number: PSAY1U-05U027
§ Product Line: Satellite
§ Product Series: P755
§ Product Model: P755-S5375
§ Product Name: Satellite P755-S5375 Notebook
§ Product Type: Notebook
§ Processor Manufacturer: Intel
§ Processor Type: Core i7
§ Processor Model: i7-2670QM
§ Processor Speed: 2.20 GHz
§ Processor Core: Quad-core (4 Core)
§ Cache: 6 MB
§ Chipset Manufacturer: Intel
§ Chipset Model: HM65 Express
§ Standard Memory: 4 GB
§ Memory Technology: DDR3 SDRAM
§ Memory Standard: DDR3-1333/PC3-10600
§ Number of Total Memory Slots: 2
§ Hard Drive Capacity: 500 GB
§ Screen Size: 15.6"
§ Display Screen Type: Active Matrix TFT Color LCD
§ Aspect Ratio: 16:9
§ Screen Mode: WXGA
§ Backlight Technology: LED
§ Screen Resolution: 1366 x 768
§ Graphics Controller Manufacturer: Intel
§ Graphics Controller Model: HD 3000
§ Graphics Memory Capacity: 1.65 GB
§ Graphics Memory Accessibility: Shared
§ Ethernet Technology: Fast Ethernet
§ Wi-Fi: Yes
§ Wi-Fi Standard: IEEE 802.11b/g/n
§ Webcam: Yes
§ Operating System: Genuine Windows 7 Home Premium with SP1
§ Operating System Architecture: 64-bit
§ Pointing Device Type: TouchPad
§ Number of Cells: 6-cell
§ Battery Chemistry: Lithium Ion (Li-Ion)
§ Width: 15.0"
§ Depth: 9.8"
§ Weight (Approximate): 5.40 lb
§ Package Contents:
§ Satellite P755-S5375 Notebook
§ Lithium Ion Battery
§ AC Adapter
§ Green Compliant: Yes
§ Green Compliance Certificate/Authority: RoHS
Installed programs:
Name                                                            Version
Microsoft Application Error Reporting                           12.0.6015.5000
Microsoft Office Click-to-Run 2010                              14.0.4763.1000
Microsoft Office 2010                                           14.0.4763.1000
Windows Live Essentials                                         15.4.3502.0922
Apple Application Support                                       2.1.7
Windows Live Writer                                             15.4.3502.0922
Microsoft_VC90_MFCLOC_x86                                       1.00.0000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
TOSHIBA Web Camera Application                                  2.0.3.3
Windows Live Messenger                                          15.4.3538.0513
Microsoft_VC90_CRT_x86                                          1.00.0000
Google Toolbar for Internet Explorer                            1.0.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219     10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219     10.0.40219
Toshiba Online Backup                                           2.0.0.31
TOSHIBA ReelTime                                                1.7.21.64
Windows Live Remote Client Resources                            15.4.5722.2
Windows Live SOXE Definitions                                   15.4.3502.0922
Adobe AIR                                                       3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2
Windows Live Communications Platform                            15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
Apple Software Update                                           2.1.3.127
Windows Live UX Platform Language Pack                          15.4.3508.1109
Windows Live Photo Gallery                                      15.4.3502.0922
bl                                                              1.0.0
Windows Live Mail                                               15.4.3502.0922
Java(TM) 6 Update 25                                            6.0.250
MSVCRT_amd64                                                    15.4.2862.0708
TOSHIBA Face Recognition                                        3.1.17.64
ph                                                              1.0.0
Adobe Widget Browser                                            2.0.348
Windows Live Writer                                             15.4.3502.0922
Mesh Runtime                                                    15.4.5722.2
TOSHIBA Supervisor Password                                     1.63.51.2C
Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1
Adobe Reader X MUI                                              10.0.0
TOSHIBA Media Controller Plug-in                                1.0.7.5
Windows Live Photo Gallery                                      15.4.3502.0922
Windows Live Photo Common                                       15.4.3502.0922
Label@Once 1.0                                                  1.0
PDF Settings CS6                                                11.0
Toshiba Book Place                                              2.2.7530
Windows Live PIMT Platform                                      15.4.3508.1109
TOSHIBA Wireless LAN Indicator                                  1.0.5
D3DX10                                                          15.4.2368.0902
Utility Common Driver                                           1.0.52.3C
Junk Mail filter update                                         15.4.3502.0922
Windows Live Movie Maker                                        15.4.3502.0922
TOSHIBA HDD/SSD Alert                                           3.1.64.9
Windows Live Remote Service                                     15.4.5722.2
Toshiba App Place                                               1.0.6.3
Windows Live Mesh                                               15.4.3502.0922
Windows Live Language Selector                                  15.4.3538.0513
QuickTime                                                       7.72.80.56
Renesas Electronics USB 3.0 Host Controller Driver              2.0.34.0
TOSHIBA Value Added Package                                     1.6.1.64
Microsoft_VC80_CRT_x86                                          8.0.50727.4053
Google Update Helper                                            1.3.21.111
TOSHIBA HDD Protection                                          2.2.2.15
7-Zip 9.20 (x64 edition)                                        9.20.00.0
TOSHIBA PC Health Monitor                                       1.7.9.64
Windows Live Mail                                               15.4.3502.0922
Adobe Help Manager                                              4.0.244
MSVCRT                                                          15.4.2862.0708
Windows Live Remote Client                                      15.4.5722.2
Blackmagic ATEM Switchers                                       3.0.1.0
Microsoft_VC90_MFC_x86                                          1.00.0000
Windows Live Photo Common                                       15.4.3502.0922
Windows Live ID Sign-in Assistant                               7.250.4232.0
Microsoft Visual C++ 2005 Redistributable                       8.0.61001
Windows Live Messenger                                          15.4.3538.0513
Windows Live Mesh                                               15.4.3502.0922
Windows Live Writer                                             15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729
TOSHIBA Hardware Setup                                          1.63.1.37C
Microsoft Silverlight                                           4.0.50401.0
PlayReady PC Runtime x86                                        1.3.0
Intel(R) WiDi                                                   2.1.41.0
Windows Live MIME IFilter                                       15.4.3502.0922
TOSHIBA Flash Cards Support Utility                             1.63.0.12C
TOSHIBA eco Utility                                             1.3.5.64
Windows Live UX Platform                                        15.4.3502.0922
TOSHIBA Wireless Display Monitor                                1.0.1
Debugging Tools for Windows (x64)                               6.12.2.633
Windows Live Remote Service Resources                           15.4.5722.2
Windows Live Writer Resources                                   15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729
Intel(R) PROSet/Wireless WiFi Software                          14.01.1000
Windows Live Installer                                          15.4.3502.0922
TOSHIBA Disc Creator                                            2.1.0.11 for x64
PlayReady PC Runtime amd64                                      1.3.0
Windows Live SOXE                                               15.4.3502.0922
Java Auto Updater                                               2.0.4.1
TOSHIBA Bulletin Board                                          1.6.08.64
Crash details:
Problem signature:
Problem Event Name:            BlueScreen
OS Version:                           6.1.7601.2.1.0.768.3
Locale ID:                              1041
Additional information about the problem:
BCCode:                               d1
BCP1:                                   0000000000000001
BCP2:                                   0000000000000002
BCP3:                                   0000000000000008
BCP4:                                   0000000000000001
OS Version:                           6_1_7601
Service Pack:                        1_0
Product:                                768_1
Files that help describe the problem:
C:\Windows\Minidump\090312-28516-01.dmp
C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
DMP file details
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
Debug session time: Mon Sep 3 02:27:16.190 2012 (UTC + 9:00)
System Uptime: 0 days 0:06:50.096
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis                                    *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1, 2, 8, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
0: kd> !analyze -v
*                        Bugcheck Analysis                                    *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
0000000000000001
CURRENT_IRQL: 2
FAULTING_IP:
+6130613031313361
00000000`00000001 ??              ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
r8=fffff80000b9c8d0 r9=0000000000000000 r10=0000000004216094
r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
00000000`00000001 ??              ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e82769 to fffff80002e831c0
FAILED_INSTRUCTION_ADDRESS:
+6130613031313361
00000000`00000001 ??              ???
STACK_TEXT:
fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02e813e0 440f20c0        mov     rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
Followup: MachineOwner

Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help

DVD-Audio player does not detect any DVD-Audio sour

Hi,
I am trying to play a DVD-Audio disc on my computer using the DVD-Audio player software that came with my Audigy 2 card, but the software fails to detect my DVD-ROM dri've as a DVD-Audio source.
I can play audio CDs and DVDs with no problems using the DVD-ROM dri've.
The OS is WindowsXP Pro with SP and I have the latest patches applied to both driver and DVD-Audio player software.
I would appreciate any suggestions if someone experienced this anoying problem and solved it.
Thank a lot!

DVD Audio encryption security has unfortunately been hacked using the decoders within WinDVD from Intervideo.
As a result, DVD Audio playback using the WinDVD/Audigy combination has been suspended on "new" versions of the software.
I am a registered user of WinDVD and upgraded to WinDVD 7 Platinum in June and DVD Audio was working fine.
I mistakenly downloaded an "upgrade" to WinDVD 7 at the end of July and found all my DVD Audio discs failed to play.
Intervideo (as usual) refused to respond to my technical support queries when I enquired as to whether the DVD audio support was removed in view of the breach of the DVDA encryption.
Thankfully the previous version was still available for download (after much searching on the web) - WinDVD.Platinum.7.0.Release.2.Build 27.07Using a new activation key from the Intervideo website STILL didn't enable DVDA playback on this previous version however.......... I was able to fudge this using the original purchase activation key by changing the PC system date to within 0 days of my initial activation key supply which I had stored in an email.Hey presto - back to WinDVD DVDA support!Intervideo are being very crafty.... they have updated the WinDVD website to remove all references to DVD Audio support and then were answering my technical support queries as if I wasn't configuring my PC correctly.
What versions of DVD Audio playback software are you using?
Creative DVDAudio player? WinDVD (version?)

Error: DVD drive won't read or write discs. TS-L633R CD-DVD drive. HP DV6-3120US notebook. Win 7.

Product Name and Number:
HP Pavillion dv6-3120us
OS
Windows 7, Home Premium. 64-bit.
Error Message
"Insert a Disc; Please insert a disc into E: drive."
Background
Pre-installed Windows 7 system on computer recognized CD/DVD ROM drive for about 3 months. Malware corrupted the OS. I re-installed the OS from the recovery drive's partition. CD/DVD ROM drive failed to read or write, and I cannot restore old files or back-up current configuration via CD/DVD ROM drive. All updates for Windows 7 and hardware drivers seem to be installed and up-to-date as of 10/4/2011.
Troubleshooting Steps
1. Tried to read audio CD. Same error message.
2. Tried to read data CD-ROM. Same error message.
3. Tried to read data DVD-ROM. Same error message.
4. Writing to DVD ROM failed. Same error message.
5. Re-loaded OS 2nd time. No change. Same error message.
6. Checked with HP Support Assistant. DVD drive is recognized, but not media. No change.
7. Checked Device Manager. DVD drive is recognized as TS-L633R.
8. Driver is cdrom.sys version 6.1.7600.16385. Clicked Update Driver, no change.
9. Tried uninstalling and re-installing the driver. No change.
10. Checked BIOS. AMD Turion II P540 Dual Core processor 2.4Ghz. BIOS appears to be up-to-date, version F.27.
11. BIOS lists CD/DVD ROM drive as bootable. Re-ordered drive to boot first and used Knoppix Linux boot disc, no change. Windows booted instead.
12. Reviewed registry for "upper filter" and "lower filter" entries. Checked registry 4D36E965-E325-11CE-BFC1-08002BE10318. No upper filter or lower filter entries present. No change.
13. Ran "Hardware and Devices Troubleshooter"; it cannot detect the cd/dvd. No change.
The drive has power, spins, is recognized by Windows 7 and the BIOS. However, it will not read or write CD ROM or DVD ROM discs.
I'm out of options. What else can I do to make the cd/dvd rom drive read and write cds?
Thanks for your help. Matt
This question was solved.
View Solution.

Update:
I chatted online with Ben S. at HP tech support via the HP Support Assistant. Helpful guy. Thank you, Ben. He worked through it and his counterpart Alan is sending me a new DVD/CD drive. Ben S checked the following:
1. Confirmed that I had tried multiple discs to check different formats: DVD-R, CD-RW, audio CD, video DVD, software data CD. None were recognized.
2. CD/DVD icon appears in My Computer. Confirmed.
3. Checked Device Manager for yellow exclamation marks. None present.
4. Opened below Device Manager and checked for yellow exclamation marks. HP CDDVDW TS-L633R ATA device listed correctly. Redundant, but I understand; it's a good check.
5. Confimed the Model and Serial Number.
6. Asked whether I had done a System Recovery. I had. Twice. First time it didn't restore the drive, so I thought I'd try it again. Second time also did not restore the drive.
7. Ben S. concluded that the drive has a hardware malfunction, and offered drive replacement under warranty since I purchased in April. I should have it by Oct 17, and then I have 15 days to return the broken drive or I'm charged $80.
Alan offered an additional year of warranty service for about $100. Ben's guess on the root cause was a bad lens from stress on the DVD tray. I don't recall any stress events. I've had this laptop since April, 2011, and the drive failed at the end of September. 7 months. This surprised me considering I've got other notebook computers with drives that have lasted years and still haven't failed.
I'll check in when I get the replacement drive.

Failed to detect hard drive at the first boot

My new system always failed to detect the hard drive at the first boot, but it's ok if restart it. Not use Raid (disabled). Any help will be greatly appreciated. ?(
Yingsheng
KT3-Ultra-ARU
AMD XP1900
GF2MX400
512 PC2100 Mushkin
300W Antec PSU
Western 40G7200PM
Buslink DVD-ROM
Sony CD-RW

Quote
Originally posted by Yingsheng
My new system always failed to detect the hard drive at the first boot, but it's ok if restart it. Not use Raid (disabled). Any help will be greatly appreciated
That is another classic symptom of a WD hard drive being jumpered as either a master or a slave when there is no other drive on the cable with it. If the drive is the only drive on the cable, then remove the jumper from the drive.

Windows Update Client failed to detect with error 0xc8000247 after using Lenovo System Update 5

My Windows 7, SP1 was running fine, until I installed few updates on 10/15 using Lenovo System Update 5 then Windows Update stopped working, shows as RED:
{CE3119AD-35EF-41CF-9C21-C7698FEB8393}   2013-10-14 21:53:00:256-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Software Synchronization   Windows Update Client successfully detected 4 updates.
{EB17A01A-EB6E-49FF-9EA2-AA0DD063B4B1}   2013-10-15 04:15:54:069-0700   1   162   101   {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}   201   0   AutomaticUpdates   Success   Content Download   Download succeeded.
{77DAE88F-2795-4258-8BBF-8D27E53662CF}   2013-10-15 12:10:38:196-0700   1   193   102   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Content Install   Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems (KB2862330)
{1398F777-3AEF-4D1D-BE4C-407EC4AEAD4C}   2013-10-15 12:15:25:676-0700   1   183   101   {C61A0D00-3E51-48AC-B0AF-1D3E02B9E5D3}   201   0   AutomaticUpdates   Success   Content Install   Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB2862330)
{A220898A-E5FE-4FE7-8413-2B0C7B4013D0}   2013-10-15 12:15:25:766-0700   1   202   102   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Content Install   Reboot completed.
{A5400FF2-33ED-4A47-8409-13E5DFE16A6D}   2013-10-15 19:29:31:486-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{43C533EE-775D-445E-A652-06648B72DE65}   2013-10-15 19:29:49:702-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{D6AAAFFB-7F18-4A7E-B39D-1BA09CDC5E6D}   2013-10-15 19:30:05:744-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   AutomaticUpdates   Success   Software Synchronization   Windows Update Client successfully detected 3 updates.
{4E73B1C1-5BA2-415D-AB34-92F7AB3DB418}   2013-10-15 19:30:08:753-0700   1   147   101   {00000000-0000-0000-0000-000000000000}   0   0   ChkWuDrv   Success   Software Synchronization   Windows Update Client successfully detected 0 updates.
{51248882-41AC-4E59-B813-87AD326310AD}   2013-10-15 20:00:05:044-0700   1   183   101   {DBD3B4E9-0357-47DA-8317-D0CF2163BFE6}   501   0   wusa   Success   Content Install   Installation Successful: Windows successfully installed the following update: Hotfix for Windows (KB2661796)
{FB2B8E5E-442C-4E76-B23D-6A41B4324C9D}   2013-10-16 00:11:39:832-0700   1   148   101   {00000000-0000-0000-0000-000000000000}   0   c8000247   AutomaticUpdates   Failure   Software Synchronization   Windows Update Client failed to detect with error 0xc8000247.
Lenovo Thinkpad W500, Intel (R), Windows 7, SP1, latest updates as of Oct 15
(1) Checked Setting, set to automatic update whenever, even changed to never update, rebooted the OS and changed back to automatic update and rebooted the OS.
(2) Stopped Windows Update Services, renamed SoftwareDistribution folder and started the window update services and rebooted.
(3) Ran MS FIXIT
(4) Ran System File checker Scan (sfc /scannow)
(5) Ran CHKDSK /F
(6) Installed "Intel Rapid Storage Technology" drivers from Lenovo site
(7) Ran Update for Windows 7 for x64-based Systems (KB971033)
None of the above possible recommended solutions were able to fix the issue yet and now I am getting a message your Window is Not Genuine!
Any help or guidance is appreciated.
Solved!
Go to Solution.

The Lenovo System Update installed the "Intel Matrix Storage Manager driver 8.9.2.1002" right before the Windows Upgrade got broken. So in the Device Manager under IDE ATA/ATAPI Controllers, I choose Intel ICH9M-E/M SATA AHCI Controller, on the Driver Tab, I choose the option "Roll Back Driver" and after rolling back the driver and restarting the OS, now Windows Update is working like a Champ!
The End!

LightScribe DVD±R/RW is no longer able to read all lightscribe discs(Blank/used)

Hi,
The product Name of my computer is: HP Pavilion dv6-6093ex Entertainment
Notebook PC support
The number of my computer is : LM610EA#A2N.
Could anyone please at this splendid forum take some of their precious time
out to really reply my questions and solve my problems?
FIRST OF ALL:
My HP Pavilion Laptop is about 3 years old.
My
sister's Dell Inspiron laptop is 3 years old.
My HP laptop is well-cared, as opposed to my sister's Inspiron Dell laptop, which is always thrown in dust without caring at all. Also, its battery is always inserted even when it is fully charged while the laptop is plugged in to the main power supply. However, my laptop is either used on only battery, or on plugin. Also, it is kept from the dust. But, I really found that the battery of the Dell laptop still lasts about three and half hours, and there is no problem cooling fan is not properly properly.
I only remember one thing differently done on my laptop battery which is I charged it fully, then I stored it without using it for about four months, then when I reused it, I found it got worse over time. I.e. first time of using it after storing,I found it empty, then I charged it again fully, however, then it lasted about 2 hours, then 1 and half hours, next an hour, now it is only lasting about 20 minutes without performance. If there is high performance, then
the computer shuts down suddenly.
My problem is follows:::
First: Whenever I inserted any Containing Data OR Data CD/DVD-RLightScribe discs, I found that HP optical driver was unable to read them. When clicking on the optical disc drive 'double-click' while disc was inserted, then I found that disc opened as this way(NOTE: With a CD/DVD player is grayed out)
I was told 'I suspect the culprit might be hardware and lightscribe dive might be
corrupt. Please sent it to service center to check. In addition, this thread could be as a reference:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/media-in-cddvd-drive-is-not-...'
Since no one replied to me at HP forums, although my HP laptop is one of their products, I had to post my problem here to know if my driver is corrupted and needs to be replaced or not.
Blank Or Used(containg data) CD/ DVD ±R/RW lightscirbe is unable to be read by optical drive
When clicking on drive 'duble-click', I found it opens like a USB FlashDrive or With a CD,DVD player, however, : Bare in mind that 'with CD/DVD Player' is grayed out)
Not Blank(containing data) CD/ DVD ±R/RW NON -Lightscirbe disc opens normal:
Blank CD/ DVD ±R/RW NON-lightscirbe opens normal(Opens like
a USB FlashDrive or With a CD,DVD)::
My LightScribe System Software version is:
I've tried installed the latest version of lightscribe software, then I run
the diagnostic utility, however, the problem still persists.
My HP CD/DVD DVDآ±R/RW specs are::
Optical Drives
hp CDDVDW TS-L633R
Media Type DVD Writer
Name hp
CDDVDW TS-L633R
Availability Running/Full Power
Capabilities Random
Access, Supports Writing, Supports Removable Media
Read capabilities CD-R,
CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD-RW
DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working
properly
Config Manager User Config FALSE
Drive E:
Media Loaded
FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id
1
Status OK
Trying to solve the problem,
I have done these steps in order::
I tried checking with dignostic ulitiy:
I have tried Advanced View , this is the file of output data of dignostic utlity
LightScribe System Software Settings:
SOFTWARE\LightScribe\MessageDir C:\Program Files (x86)\Common Files\LightScribe\
SOFTWARE\LightScribe\LSPrintDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintDialog.exe
SOFTWARE\LightScribe\LSPrintingDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintingDialog.exe
SOFTWARE\LightScribe\LsPrintLauncher C:\Program Files (x86)\Common Files\LightScribe\LSPrintLauncher.dll
SOFTWARE\LightScribe\ResourceDir C:\Program Files (x86)\Common Files\LightScribe\res
SOFTWARE\LightScribe\LSPrintAPI C:\Program Files (x86)\Common Files\LightScribe\LSPrintAPI.dll
SOFTWARE\LightScribe\Update\UpdateShellCommand http://www.lightscribe.com/go/downloads/windows
SOFTWARE\LightScribe\Update\PreviousVersion 1.18.20.1
SOFTWARE\LightScribe\Update\CurrentVersion 1.18.27.10
SOFTWARE\LightScribe\Update\TrailingVersion
SYSTEM\CurrentControlSet\Services\LightScribeService\Type 16
SYSTEM\CurrentControlSet\Services\LightScribeService\Start 2
SYSTEM\CurrentControlSet\Services\LightScribeService\ErrorControl 0
SYSTEM\CurrentControlSet\Services\LightScribeService\
SYSTEM\CurrentControlSet\Services\LightScribeService\DisplayName LightScribeService Direct Disc Labeling Service
SYSTEM\CurrentControlSet\Services\LightScribeService\ObjectName LocalSystem
SYSTEM\CurrentControlSet\Services\LightScribeService\Description Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work.
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\TypesSupported 7
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0 IDE\CdRomhp_CDDVDW_TS-L633R______________________0300____\4&334f7860&0&0.1.0
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\1 SCSI\CdRom&Ven_ELBY&Prod_CLONEDRIVE&Rev_1.4\1&2afd7d61&0&000000
SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms 0
SYSTEM\CurrentControlSet\Services\CDRom\autorun 1
SOFTWARE\INTEL\Intel Application Accelerator Not detected
Drives and Media:
Drive 0 : hp CDDVDW TS-L633R 0300 219 (E, Media Imaging Parameter : 114
I tried running the below command line to fix potential disk issue 'Chkdsk/r /f'
I cleaned the drive, discs, and so on.
I have uninstalled the all third-party data recording software.
I have uninstalled the Cyber DVD suite, lightscribe system software which
came pre-installed with my HP pavilion Notebook.
I have recovered my system from the HP Factory Recovery discs.
I have tried opening all those LightScibe discs not opening on my HP optical
drive, on a Dell optical drive, and all of them were opened well, although Dell
optical drive did not have a lightscribe feature at all., nor third party disc
recording software
However, the problem is still with opening the discs LIGHT-SCRIBE
Thus, my questions are:
How to determine if the drive is corrupted and needs to be replaced with
another one.
I think there something needed to be done on the BIOS Of my HP laptop[[[A similar problems happened on my Desktop computer's optical drive which is as follows (ALL discs are opened as empty by Optical Drive of My Desktop Computer) ---while my optical drive of my desktop was connected to the primary slave IDE, and the HDD was connected to the primary master IDE, the optical drive and hard disk are functioning well. However, I remember that while burning an image with Nero essential V: 5, something went wrong, and then the Optical Drive of My Desktop Computer (HL-DT-ST DVD-RAM GH22NP20) became NOT recognised/Installed on BIOS, although it was still shown on the device manager as a recognised device. Also, it was listed on my computer, however, when entering a disc(blank or with data) into the drive, I found it was not recognised, and it opened empty(no files at it), although it contains data. Thus, I decided to boot to BIOS, and clicked on 'Autodetection for IDE', then I found that only HDD was still shown as installed on BIOS. However, the optical drive was not. Th I tried clicking on it on BIOS and then clicking on 'enter' to try to let the device be re-recognized. However, that made no difference. I had to take part my computer ,and then reconnected the optical drive onto the secondary slave IDE , and let HDD connected to the same primary master IDE. Then, I found that the problem solved and all discs were read normally. Aslo, optical drive became installed on BIOS
What is meant with with double Layer Support.
How much does it cost?

Sparkles1 wrote:
HI @cooperator
I understand that you are having an issue with your battery and the lightscribe drive. You would also like to know about DL(Dual Layer) support.
Here is a link to Troubleshooting the notebook battery to assist with the battery concern.
You asked what dual layer support is , here is a definition from webopedia for the explanation.
What is dual layer support
As you stated in your post your system supports reading
The DL refers to dual layer, it does not list a CD DL. What type of disk are you using?
From your post I noticed it does read the title of the disk but is unable to read the file.
Did you use any form of compression software when writing the files?
Would you try inserting a supported blank disk and writing to it. If you can do this and read the disk after your drive is functioning.
The only other way to check would be to remove and reinstall it into another computer to test if it works there.
Yes there is a bios update listed on the driver page for your notebook.
HP Pavilion dv6-6093ex Entertainment Notebook PC Drivers
Updating the bios does have a potential to cause damage, for this reason I suggest contacting HP support for assistance.
Updating the BIOS
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
I hope this helps!
Thanks a lot,
I wish that Paul_Tikkanen could have participated in solving this issue since I know he has insight in such problems.
Could you please be a little bit patient with me and go through all my points below and answer me::
IF you had had a close look at my screen shots before, you would have seeing I have classified the disc haveing and not having the problem into three categories each of which has its screen shots under it.
Blank Or Used(containg data) CD/ DVD ±R/RW lightscirbe is unable to be read by optical drive
Not Blank(containing data) CD/ DVD ±R/RW NON -Lightscirbe disc opens normal
Blank CD/ DVD ±R/RW NON-lightscirbe opens normal(Opens like a USB FlashDrive or With a CD,DVD)::
First The kind of discs I have been used to using, and seeing in the market are only:
CD-R, C-RW, DVD-R, DVD+R, DVD-RW, DVD+RW.
However, I never ever used or saw 'CD-ROM, DVD-RAM, DVD-ROM CD-R DL, CD+R DL, DVD-R DL, DVD+R DL, CD-RW DL, CD+RW DL, DVD-RW DL, DVD+RW DL.
Thus, Could you please be a little more detailed about each of the above disc types?
Second: I don't know if I can see 'DVD+R DL' written on the cover of DVD like what I am accustomed to see 'DVD-R'?
Third: What difference is there between 'DVD-RW', and 'DVD-RW DL', and 'DVD-R' and 'DVD-R DL'?
Sparkles1 wrote:
HI @cooperator
From your post I noticed it does read the title of the disk but is unable to read the file.
Did you use any form of compression software when writing the files?
NOTE, those discs are for HP Factory Recovery Discs.I have created those Discs via HP Recovery Manager. After creating them, I have labelled them with lightscribe software. ALL LightScribe are not read well and are unknown. Thus, my answer for your question is No, I don't use compression software unless if the program 'HP Recovery Manager' used a compression built-in tool while creating those discs'
Moreover, I have even restored my laptop from the HP factory Recovery discs which means everything must have been OK
Sparkles1 wrote:
HI @cooperator
Would you try inserting a supported blank disk and writing to it. If you can do this and read the disk after your drive is functioning.
Have you seen my screen shots well?
The key of my problem as to unable to reading LightScribe is the answer of this question of mine: Why do I see 'RAW' or 'unknown' as a file system for disc inserted whenever I insert a ligthSribe disc into drive?
All Blank Or containing data CD/ DVD ±R/RW lightscirbe are unable to be read by optical drive. When clicking on drive 'duble-click', I found it opens like a USB FlashDrive or With a CD,DVD player, however, 'with CD/DVD Player' is grayed out) When I chose 'like a USB FlashDrive, I found there was no disc inserted, although it was.
If you mean other discs not LightScribe, then I would be saying YES. And they all worked well, except the lightscribe(Blank, or containing data) were not read well at all.(all are unknown).
Sparkles1 wrote:
HI @cooperator
The only other way to check would be to remove and reinstall it into another computer to test if it works there.
You mean I need to remove the optical drive and install on another laptop brand. If so, It would be compatible with any laptop brand?
NOTE: the reason around this problem is not lightscribe discs(I think) since any optical drive without having a lightscribe feature can read lightscribe discs. For instance the Dell laptop(Windows 7) could read all lightscribe disc or non lightscribe discs, even although it doesn't have any lightscribe feature, nor a disc recording software, except the Windows built-in default tools. Dell optical drive, although not having a lightscribe feature, read all discs no matter the disc type is. Thus, In my HP optical drive having a lightscribe feature, I have decided to get rid of (lightscribe feature by removing the lightscribe system software, and all Cyber DVD-Suite). However, the problem is still with reading lightscribe discs.
Sparkles1 wrote:
HI @cooperator
Yes there is a bios update listed on the driver page for your notebook.
HP Pavilion dv6-6093ex Entertainment Notebook PC Drivers
Updating the bios does have a potential to cause damage, for this reason I suggest contacting HP support for assistance.
Updating the BIOS
First:: I have updated my BIOS from F.05 into F.1B by using HP Notebook System BIOS Update (Intel Processors) (sp55068) F.1B hoping to get rid of this problem, but that made no difference at all.
NOTE
Other suggested that I insert an empty rewritable CD and try running the following command: format e: /fs:UDF
I did, but it didn't help.
Other suggested to download the latest version LightSribe system software, but I would be saying how to do that as long as HP would be phasing out HP LightScribe Direct Disc Labeling technology. HP will gradually transition products to comparable optical disc drives without LightScribe technology.
Second:: I've also been searching in HP forums, but always they said nonsense comments which I don't put up with. Take this one for example,
I'd be happy to do all I can to help with your lightscribe.Please note:Beginning May 2011 and throughout the year, HP will be phasing out HP LightScribe Direct Disc Labeling technology. HP will gradually transition products to comparable optical disc drives without LightScribe technology. While this transition may affect other HP products, this document is specific to HP notebooks.- Source
This might be helpful too; Creating disc labels with LightScribe
NOTE:Hewlett-Packard's LightScribe website is no longer active. LightScribe software and disc utilities
may be found on a number of public websites. Search the Internet for LightScribeto find these pages.
This blurb and much more information can be found in the following document; Creating Disc Labels with LightScribe
The compelet discussion is here.
Finally I would be saying that LightScribe website is no longer available(discontinued). As HP said. IF HP customer care couldn't help their customers, I think it would be better to completely discontinue selling HP products.

CD/DVD Drive only reads DVDS Not CD But the computer reads it as a DVD RW Drive!

CD/DVD Drive only reads DVDS Not CD But the computer reads it as a DVD RW Drive.the drive door say RW DVD+R DL,Compact Disk Rewritable,Ultraspeed,DVD Multi Recorder.I was Wondering if Windows Loaded the wrong Driver?My Laptop S/N IsCNF62612TZ And P/N Is EZ601UA#ABA And The Front Of My Monitor says Hp Pavilion Dv 1000 Entertainment Notebook PC,And The Service Tag Is dv1738od and the Sticker On The Back Of The monitor say Hp Pavilion dv5- 1235dx Entertainment notebook PC.it Cme Factory With Win xp and when i got it the os was corrupted.i tried to reinstall xp but disk said no hard found.so i booted it up with vista ultimate and then downloaded the drivers and stuff from the here.should i had downloaded the 64 bit set as well?

della wrote:
My toshiba tecra a2 can only read DVDs. I cant read any type of cd. Ive tried so many things. My laptop is running on xp service pack 3 with a mat**bleep**a DVD RAm UJ 820s. I can burn/run any type of DVD but cant do anything with cds. Ive tried unistalling the drive and that didnt work. Ive uninstalled the IDE drivers and that didnt work. Nothing seams to work. I cant use recovery cds because there CDS. Please Help!!!!!!!!!
It's probable that the CD 'side' of the combo drive has failed. That you cannot boot from the recovery CD is pretty much proof of the failure.

DVD/CD-RW drive has occasional read errors even with good media

I have a Satellite P100 with the DVD/CD-RW (option SBAY0021 on the invoice) which is still under warranty.
Recently I have been experiencing problems trying to do installs from a DVD where the install will experience an error and claim that a file is missing or corrupt. Usually this will occur on larger installs where the drive is seeking back and forth quite a lot. When I check the checksum on the media (which reads the disk sequentially from start to finish) it always passes. It is only when the drive has to work really hard seeking back and forth during the actual install that I see problems.
I know it is hardware issue and not a driver issue, I see this under both Windows and Linux, and the DVDs I'm using install fine on another computer I tried to verify the media is good. I first noticed it last summer but could attempt the install again and it would succeed, but now it fails every time (but in a different place each time)
The nearest repair depot is about 60 miles away so I'd prefer to send it in, assuming I can just remove the DVD drive and send thatin for replacement - does Toshiba offer cross shipment where they could ship me a replacement drive and put a charge on my credit card until they receive the defective drive from me? I don't see any way to initiate a warranty replacement on the web site, is the only way to do this to call the 800 number?
Thanks for any help anyone can provide!

Have the same problem. I've spent last day to find the cause of this problem, but I still have no ideas how to make my MacBook C2D read DVD-R DL DVDs. I was trying to read blank Verbatim DVD-R DL 4x and Verbatim DVD-R 8x filled with data but both are still just spits out after 15-20 seconds. And during spinning the disc MacBook's optical drive emits a few beeps (very quiet but easy to hear).
Sory for my english it's not my native language

Windows Install fails to detect VSTO 4.0 in Windows machine

I’ve to install excel based application developed in VS 2010.
Windows installer fails while detecting VSTO in Windows 7/8/8.1. Its perquisites are .Net framework 4.0 client frame work and VSTO 4.0.
Even we have installed VSTO manually and re-run our setup and again we are getting the same error (“Installer was not able to automatically download the VSTO installation”), the custom message. Don’t know what is blocking to detect VSTO on some particular
machine. I'm using only this condition "VSTORUNTIMEREDIST>="10.0.30319" as in Launch Conditions from last 3 years.
Now from last couple of months I'm getting this error when instating my application, somehow when I add another condition i.e. VSTORUNTIMEREDIST>="10.0.30319" OR OFFICERUNTIME>=”10.0.21022”, it works properly.
I want to know that is there any windows patch is released due to which my installer is not able to detect VSTO in machine.
Thanks in advance.
Thanks Utshek Jain

> Is VSTO Runtime detection depends on full edition of .NET framework?
I have never seen the client profile mentioned in MSDN. For example, take a look at the
Running Solutions in Different Versions of Microsoft Office article which provides the following info:
Version of Office targeted by the project template
Target .NET Framework of the project1
Versions of Office that can run the solution
Required runtime on end user computer
Office 2013
.NET Framework 4
or
.NET Framework 4.5
Office 2013
Office 2010
2007 Microsoft Office system2
Visual Studio 2010 Tools for Office Runtime
Office 2010
.NET Framework 4
or
.NET Framework 4.5
Office 2013
Office 2010
2007 Microsoft Office system2
Visual Studio 2010 Tools for Office Runtime
Office 2010
.NET Framework 3.5
Office 2013
Office 2010
Visual Studio 2010 Tools for Office Runtime
2007 Microsoft Office system
.NET Framework 4,
.NET Framework 4.5,
or
.NET Framework 3.5
Office 2013
Office 2010
2007 Microsoft Office system
Visual Studio 2010 Tools for Office Runtime
BTW Did you include the required interop files in the installer?

CD/DVD/Blu Ray failing to detect/read blu ray discs

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