CD/DVD drive does not appear in Windows 8

My CD/DVD drive no longer appears in Windows Explorer in Windows 8.1 on my HP Pavillion Slimline 400-034 Desktop PC. The drive spins upon boot. I've tried the Microsoft Window 8 troubleshooting with no luck. I'd like to try the HP troubleshooting which requires BIOS access upon boot, but pressing F10 during boot does not get me to the BIOS but instead loads Windows normally. Any suggestions to at least help me get to the BIOS?
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Hello @weatherdoc,
I understand that your HP Pavillion Slimline 400-034 Desktop PC does not detect your Optical Drive and when you tried the HP Support document: CD/DVD Drive Is Not Detected (Windows 8) and when you get to the step that requires you to enter the BIO tapping F10 when the computer first begins to start up will not open the BIOS as it should. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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Message was edited by: macjack
Message was edited by: macjack

CD/DVD drive does not appear in Windows 8

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