CD/DVD drive does not work - error code 39 on Satellite A300

Good evening.
I've encountered a problem with my Satellite A300.
I can't get the disk drive to function.
Device manager says the driver is current. But also says it is corrupt "code 39".
I have tried downloading new drivers from Toshibas website but they all come up as code 39 unable to install. The first I noticed it was last night when I was installing Norton 360. I had the cd it worked once then nothing.
Has anyone ran across this before?
Any help would be greatly appreciated.

Hi
I had the same issue and I found a solution here in the forum.
The problem is that your Windows registry is muddled up.
You should firstly access the device manager and should remove the CD/DVD drive from the device list.
Secondly you have to start the registry and have to remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Finally reboot the notebook and test the CD/DVD drive again!
Bye

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