CD/DVD Drive Firmware Update

If you are looking for a CD/DVD or Blu-ray drive update then use Imgburn to find the update if available.
Download and install Imgburn (it's a freebie). Uncheck the ASK Toolbar installation.
Launch Imgburn and click on Mode and select Discovery.
Be sure that Destination is set to the target CD/DVD drive needing the firmware update.
Then select: Tools ---> Drive ----> Check for Firmware updates.
Firmware updates generally are released for media compatibility issues but also can correct other drive problems.
You can also go directly to FIRMWARE HQ.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Hi,
I can't sign on to ROXIO either on my main PC using W7 64 bit. I have to reboot to W7 32 bit. It's the only forum that I have the problem.
Did you try burning a DL disk with your data as an ISO file on the hard drive using Imgburn?
Go into Device Manager and right mouse click on the optical drive and select properties. Now select details and then hardware IDs. What do you see for VEN and DEV (vendor and device)? Sometimes the hardware IDs and be used to locate firmware updates.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Similar Messages

Need help with DVD model/Firmware update info

I am sorry to post here but have found no other way to try and get help or information about a Toshiba, (supposedly) slim style internal DVDRW unit, TS-632H, for our computer. The label on the unit says Toshiba Samsung, and the complete number on the label is Tsst corp CDDVDW TS-632-H. (This is what is also shows in Device Manager/Properties for the unit. We are trying to find the (real) model of this unit so we can determine the firmware version to make sure we have the latest version on the unit and to see if there are any specific drivers for the unit. Thank you for your help and again, sorry if this may be the wrong forum and maybe directing us to an appropriate forum would be appreciated if there is such one. Thank you.
Message Edited by Cmptrguy on 04-12-2009 04:11 PM

The information you see in the Device Manager is correct. If you can furnish the full model# be of great assistance. There, try this-- Free Download TSST DVD Drive Firmware for Toshiba Notebooks You should be concerned that the driver is up to date as it more of an asset to you.

500GB 7200RPM HD - Can't install "Hard Drive Firmware Update 2.0"

I installed a 500 GB - 7200 RPM HD and put a fresh install of 10.5.8 and am having the issues described in:
http://www.macrumors.com/2009/08/19/apple-releases-fix-for-macbook-pro-hard-driv e-issues/
The main issue is the periodic freezing. About every 20 minutes (sometimes as often as every 5 min) my computer completely freezes. I get the beach ball and the freezing lasts for anywhere from 10 seconds to a minute. My mouse usually responds, but I am unable to perform any task.
I downloaded the Hard Drive Firmware Update 2.0 ( http://support.apple.com/downloads/HardDrive_Firmware_Update_20 ) which looks like it would fix the problem, but when I try to install it - I immediately get an alert of "This computer does not need this update."
I'm guessing that the update checks for a Macbook Pro (which the model I have was later renamed to) - but my computer is reporting itself as a Macbook - so the update doesn't think my computer needs the update.
Has anyone had the same issue - and if so, is there any way I can install this update?

If your hard drive came with its own anti-shock protection, as, for example, Western Digital drives do, then it may well be interfering with Apple's SMS motion-protection system.
More information about the SMS here:
http://support.apple.com/kb/HT1934
If you disable the SMS and the freezes stop, then you know that was the culprit.

Can I use my G5's DVD drive, to update my non-DVD iBook's OS via network?

Okay, here is the thing, I recently erased my old iBook's HD for a clean start. And I want to update its OS back to what it was. The problem is, to get it back to speed I would need a DVD reader in it for it to work with my 10.4 updater disc. My iBook does not have DVD capability.
I was wondering, how could I run the installer/updater from my Dual 2.7 Power PC G5's DVD ROM for it to update my iBook's OS via an ethernet network.
I have very little experience setting up a network, but I have managed to get the basics down. Thanks to the help of some basic how-to websites, I was able to link my computers up to drop files into each others' drop boxes. So, I have that much basic knowledge. But how do I use one computers DVD-rom drive to update my non-DVD-ROM iBook's OS from the updater DVD? It seems possible to me; almost as if I were using an external DVD-rom. Any suggestions? Thanks!

Hi Scroto Saggins;
I think you will have much better luck with Target Disk Mode rather then using the network.
Allan

GSA-H60L DVD Writer Firmware Update Question

Hello all.
i have a dvd writer here that needs to be updated.
The model number is HL-DT-ST DVD-RW GSA-H60L.
The trouble is that the firmware updater needs a Windows Vista 32 bit system to work, but i don't have one available at this time.
Is there a workaround for this?
Thanks.

Hello hesdeadjim,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you have a DVD writer that needs to be updated, and I would be happy to assist you! To begin, I will need to ask you a few questions:
What is the Product and Model Number of your desktop computer?
What version of Windows do you have installed on your computer?
Has your computer completed all of its important Windows Updates?
Is this an on-going, or recent issue?
Have you updated all of your HP drivers using the HP Support Assistant?
Did your DVD writer come with your computer, or was it a later addition?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

FTP site not available to download SoftPaq SP71578 (Seagate drive firmware update)

Per HP CUSTOMER ADVISORY (Document ID: c04750687) there is a firmware issue with various Seagate Kahuna hard drives. A SoftPaq has been issued (SP71578) but is currenty unavailable to download from the HP FTP site. Is there an issue with the FTP site, that specific SoftPaq or (alternately) is there some other location from which the SoftPaq might be obtained?

This is dated January 21st, so I hope it's been updated...
http://forums.seagate.com/stx/board/message?board.id=ata_drives&message.id=5692
Also, I found this:
MOST IMPORTANT - If you have a reasonable suspicion that you may have an affected drive - do not power the unit off - make fresh backups immediately. The power-on process is what triggers the failure.
Quoted from http://thedambook.com/smf/index.php?PHPSESSID=e2542559aab0b513be11ac48f7ec3a49&a ction=printpage;topic=3887.0
Sorry about the long second link. The usual shortening method didn't work.

Satellite A200-AH5 CD/DVD drive does not burn any CDs

I own a Toshiba Satellite laptop (A200 -AH3) running Windows Vista Home Premium.
For what it is worth, the processor is a T2085 @ 1.73 GHz. It is a 32-bit Operating System.
In Device Manager when I click on DVD/CD Rom drives, I get TSSTcorp CD/DVDW TS-L632D ATA Device.
Clicking on this I find that the driver is working properly and up to date. I have not been able to burn a CD on this system...
I have not tried to burn a DVD.
I have run through all the steps for burning a CD, however, but even though it goes through the process of showing the progress as each song from a playlist is burned to disc, when the disc is supposedly finalized...there is nothing on the disc when I try to play it back and with the exception of iTunes or another program opening when I place the CD into the drive to be played, absolutely nothing happens.
I tried burning music on a disc on my sister's desktop computer and it burned fine.
So...It is not a problem with the discs.
When I took the disc my sister had burned and placed it in the disc drive on my laptop, it displayed the tracks that had been burned and it played the music just fine. This has me really thrown for a loop.
The laptop is only a year old and I can't burn a single thing.
Unfortunately, the warranty has expired. I am desperate to get this problem fixed. I have no idea if it will burn a DVD, but I have ruined 2 boxes of CD-R discs already. After the disc has supposedly burned the music...even though no music has been burned...the disc is ruined and has to be tossed.
I am not terribly knowledgeable about techncal aspects of computers, so I hope you can speak to me in general terminology if you respond to my problem. I really hope someone out there can advise me as to what is going on or what I should do to resolve the problem.
Thanks for any help in advance!
Thanks.
Gord
Canada

Hi
In your case I would recommend trying different CDs from different manufacturers.
You should know that not all CDs or DVDs would be fully compatible with your internal CD/DVD drive.
In many cases not compatible CD or DVD would cause exactly the same issues which you have described in your message so try different medias!
Furthermore I would recommend checking the Toshiba driver page for an CD/DVD drives firmware update.
As Im not mistaken the Satellite A200-AH3 belongs to the Canadian series and you should check the Canadian page for some new firmware. Maybe a new firmware is available
Last but not least you could switch to other burning software Im using the Nero In my opinion its the best applications for such purposes

Need help reinstalling driver for my dvd drive

my a205-s5812 cddvd driver isnt working, when i went to device manager to check for the problem, there is a message stating that the driver might be corrupted or missing. so i cant use my dvd drive anymore, how do i fix this problem
Message Edited by GAMBLER_CPT on 03-28-2009 03:08 AM

Satellite A205-S5812
Turns out there is a firmware update to that drive. Maybe it helps.
Toshiba (TSST) TS-L632* DVD Drive Firmware Update
You can reinstall the driver by uninstalling it in Device Manager (devmgmt.msc) and rebooting.
-Jerry

Read this for CD/DVD Drive with burning, missing drives, not seeing discs

Seeing lots of the same posts with the same solutions being applied (mostly upper/lower control filters/MS Fixit)... so I thought I'd put this up for everyone.
*Update* If this helps, please click the kudos to the right as I'm trying to gauge how effective this is. If you have the time to help the community, please reply stating what did or did not work.
There are some helpful HP support articles that you may want to try before posting:
If your drive cannot burn discs... or you can burn CDs but not DVDs (or vise/versa)... read this...
Drive Cannot Write to Writable Discs (Windows 7)
Drive Cannot Write to Writable Discs (Windows Vista)
Drive Cannot Write to Writable Discs (Windows 98, ME, XP)
Summary:
1) Try different discs! Cheap discs can be hit or miss. Find a disc brand and type that works best.
2) Try burning at a slower speed (not the best option, but can often get the job done if the laser is fading).
3) Remove drive from Device Manager and remove upper/lower filters (see below).
4) Use MS System Restore to go back to a time when it was working.
5) Use PC-Doctor/HP Hardware Diagnostic software to check for a bad drive.
6) If the drive is not bad - save your files and use HP Recovery to put the system back to the beginning.
If your drive cannot read discs; CDs or DVDs or both...
Drive Cannot Read Discs in Windows 7
Drive Cannot Read Discs in Windows Vista
Drive Cannot Read Discs in Windows 98, ME, and XP
Summary:
{restart the PC at least once to see if the drive shows up on boot}
1) See if the drive is listed in Device Manager (look for problems if it is).
2) Check autoplay (skip if you don't use).
3) Make sure a bad disc isn't knocking out the drive (an operating system mounts discs as drives and things can get screwed up).
4) Try reading the disc from a command prompt environment (outside of Windows).
5) Reinstall drive from Device Manager (if drive is listed). {I'd replace this with bigger process of remove upper/lower filters (see below)}.
6) Use MS System Restore to go back to a time when it was working.
7) Use PC-Doctor/HP Hardware Diagnostic software to check for a bad drive.
CD/DVD drive is missing (not in Windows Explorer or My Computer or in burning software)...
CD/DVD Drive is not Detected (Windows 7)
CD/DVD Drive is not Detected (Windows Vista)
CD or DVD Drive is not Detected (Windows 98, ME, or XP)
Summary:
1) See if the drive is listed in Device Manager (troubleshoot based on what you see).
2) Reset Power: Unplug power cord, press Power button for 10 seconds.
3) Check power and data cables attached to the drive and look in the BIOS for the drive name.
4) Remove upper/lower filters (see below).
5) Reinstall burning software
6) Get and CD/DVD drive firmware updates if available (to prevent missing drives in the future (I assume)).
7) Use MS System Restore to go back to a time when it was working.
Stuck Drawer...
Opening a Stuck CD or DVD Drive Tray
Summary:
1) Press eject button on case, on drive, button on keyboard (if exists).
2) Right-click drive icon in Windows and select Eject.
3) Turn off PC and inert a straightened paper clip into the manual release hole on the drive.
4) Check the power cord on the back of the drive.
MS FIXit, Resetting Upper and lower Filters (XP, Vista and 7)
First... try to use the MS Fixit (for Vista) if you are on the computer having the problem)...
Microsoft Fix it Solution
Otherwise, here are the manual steps (overview):
1) Uninstall the CD/DVD drive in Device Manager and DO NOT RESTART the computer.
2) Uninstall your CD burning software (make sure you have the installation disc or you can resinstall from Start, Programs, PC Help and Tools, Recovery Manager (or Driver/Application Recovery). If you don't have the installation discs, skip this step - it might still work).
3) Open the registry editor (Start -> Run -> enter Regedit) ... might want to make a backup of the registry at this point.
4) Open the following keys:
+ HKEY_LOCAL_MACHINE
+ SYSTEM
+ CurrentControlSet (or the current control set with lowest number if that is all that is listed)
+ Control
+ Class
5) Select 4D36E965-E325-11CE-BFC1-08002BE10318. It has to be this exact key - make sure you can see the last numbers!!!
6) Delete the UpperFilter and or the LowerFilters value in the right window if either exists.
7) RESTART the computer - this step is important. Wait for Windows to find and install the CD/DVD drive you removed earlier.
8) Reinstall your burning software and restart the computer again.
Message Edited by GarenT on 10-07-2009 06:32 PM
Message Edited by RasterBlaster on 11-30-2009 03:51 PM
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

That's why you want to make a backup of the registry. If you didn't make a backup, use MS system restore to go back. The only values you should remove are UpperFilter or LowerFilter - one or both may be in there and can be removed. If neither value exists, then that is probably why you can't burn and Windows is not recognizing your drive as a writable drive.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

So did the firmware update fix the 7200rpm drive noise/stalls?

Apple releases MacBook Pro hard drive firmware update
A new firmware fix for some MacBook Pro hard drives aims to stop random noises, perhaps bringing relief to some who have been plagued by clicking and beeping internal drives.
Hard Drive Firmware Update 2.0 was released Wednesday for some 7200rpm drives. It is intended for June 2009 model MacBook Pro systems. The 3.71MB update requires Mac OS X 10.5.7 and will update the drive firmware to 0007APM2. It can be downloaded direct from Apple.
Apple says the update "reduces certain infrequent noises" made by the drives. Last week, the Mac maker officially acknowledged noisy hard drives that have been plaguing some MacBook Pro owners for months. Prior to the public confirmation, some AppleCare representatives had told individual customers that the company was working on a fix.
http://www.appleinsider.com/articles/09/08/19/applereleases_macbook_pro_hard_drive_firmwareupdate.html

I was able to start the MacBook Pro in Target Mode. Tried to run Disc Utility from my other machine on the MacBook Pro and got the following message:
Verifying volume "Macintosh HD"
Invalid node structure
Volume check failed
ERROR: Filesystem verify or repair failed.
This machine is less than 30 days old. I did the check and the updater informed me the Firmware was required. Will call Apple in the AM and get the scoop. I would NOT recommend installing the Firmware Update at this time.

Windows 7 installation - missing cd/dvd driver

Hello!
First of all i wanted to greet everyone here, as this is my first post on this forum
Now to the problem.
I am happy owner of HP Pavilion dv7-1150ew laptop. It's a good computer, i really like it, but the OS it came with (Vista Home Premium) was temporary from the beginning. I knew from day one i'll install Windows 7 as soon as it becomes available. And the day came. Windows 7 Professional appeared on the MSDNAA site. I downloaded 64-bit version, burned the DVD disc and waited for the weekend to come to do the installation and post-intallation stuff.
So, am i Windows 7 user now? No. I am not. I didn't even get to the installation process The installer boots up flawlessly, i choose language, then i click Install now, wait and... "Missing required CD/DVD drive device driver" message appears. Here's what i tried:
- installing from USB pendrive (formatted the pendrive to NTFS using diskpart, unpacked the iso to pendrive using ultraiso and winrar)
- providing Intel ICH9M/E-M AHCI SATA driver version 8.9 to the installer - it shows the progress bar for a while, then the "No new devices could be found" message appears
- installing 32 bit version
- installing from USB pendrive with DVD drive and secondary harddrive disconnected
- installing to clean harddrive (i dropped both system and recovery partitions)
- updating laptop BIOS
- updating DVD drive firmware
Still the same problem. No required driver, and if i load the Intel SATA driver - no new devices.
The Windows 7 Professional from MSDNAA is at least RTM release, as it has no RC, Beta or whatever next to it.
I googled that others who had this problem solved it by switching SATA controllers from AHCI to IDE mode (or otherwise), but BIOS on the DV7 laptop doesn't have any regarding option.
Does anyone have any ideas? Please?
This question was solved.
View Solution.

Just googled that error, and found many threads about it in the TechNet forums. I suggest you search there for better results, and post the steps that worked for you in here. Just linking you to a thread below that could be helpful.
click here
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Help - Optical drive firmware downgrade

I'mm having problem with my DVD drive after updating the firmware...I want to know how to downgrade my optical drive formware from previous version..Thank you!

When I open Device Manager and click on the DVD/CD drive is shows hp DVD A DH16AAL SCSI.
When I click on the links you provided, nothing listed for that drive.
boong

T400 DVD drive stops spinning

I just had to install my third hard drive in this lemon of a computer. I'm running XP SP3 with all current updates. The bios and dvd drivers that were installed by Thinkvantage Productivity Center are newer than what are listed on the Lenovo updates page. I had no problem with the DVD drive with the old hard drive and its drivers.
Now I try to reinstall my software from the original CDs and the drive stops spinning within a minute of starting the install. Setup.exe process hangs and System log gets a message from Service Control Manager that reads "The IMAPI CD-Burning COM Service service entered the stopped state." I can start the service manually but it reenters the stopped state every time I try the install from CD again.
Current bios 7UET89WW (3.19) date
Model HL-DT-ST RW/DVD MU10N combo CD/DVD driver seen in Device Manager is 5.1.2535.0 date 7/1/2001. No newer driver is found when I choose update from Device Manager or when I use ThinkPad SATA Optical Disc Drive Firmware Update Utility. I have uninstalled the device and let it reinstall on its own and get the same driver.
However, when I launch Thinkvantage Productivity Center and go to Advanced System Info, under Components/CD-ROM the driver is version 5.1.2600.5512 date 4/13/2008. The drive does not show up under Problem Devices and tests fine.
Any suggestions how to get my optical drive back to functioning? I've lost 3 days of work from this whole episode.
tia

Do you mean test it to see if it will burn data or boot from a Linux distro to look more closely at the drive? I have knoppix on DVD but I could use another computer to burn linux live if that has some particularly good tools.
I haven't tried to burn anything to a DVD using the drive. I was able to get a few photos copied off a CDROM onto the hard drive before it spun down and imapi stopped itself.
thanks

DVRW firmware update killed it

I acquired a used model m7790y Pavilion Media PC with some problems.
The original owner had not created the recovery disks. I was initially unable to succeed in creating them, so I ran recovery from the recovery partition, using the boot option. That went fine. I was subsequently able to create the recovery media (on 2 DVD+R disks). So the drive was working at that point.
After that I processed all the Vista updates til SP1. Then I processed numerous HP updates found in the x32 Vista area of Software and Driver Download for the system, including a firmware update for the TSST optical drive. Then I processed all the remaining Vista updates thru SP2 and beyond. I thought everything was fine but then I tried to open the optical drive and it didn't respond. Then I noticed a light was shining from the drive. Windows does not currently show a DVD drive device but BIOS does. It shows in BIOS as the 3rd Drive: TSSTcorpCD/DVD. The firmware update I processed is sp35094.exe and was labeled as TSST TS-H653L DVD-R/RW Drive Firmware Update Version 0714.
I redownloaded the update, and tried to re-run it. It now fails, saying the system lacks the minimum requirements for the update. Since the drive is not listed in the device manager, maybe that is to be expected. I don't believe it produced an error the first time. Both times I ran it from within Windows file explorer.
Is there any way to fix this drive or is it now a brick?
This question was solved.
View Solution.

The device is seven years old. It is a brick.
Replace the DVD writer with a new SATA DVD writer. They are quite inexpensive these days and are about $20.00.
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ITunes 7.1 causes DVD drive issue?

I upgraded to 7.1, after which my computer stopped recognizing my DVD drive. Updating drivers did nothing, so after much frustration I rolled back to a checkpoint established before I installed iTunes and the drive works again!!! Anyone else have a similar problem???

I upgraded to 7.1, after which my computer stopped recognizing my DVD drive.
usually, that sort of thing is associated with a device filter conflict in the registry. (although it usually doesn't hit Toshibas ... Packard Bells from the UK are most commonly hit by it.)
the following document may be of some help with that:
iTunes for Windows: Troubleshooting CD issues caused by device filters

CD/DVD Drive Firmware Update

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