CD/DVD drive has stopped playing or recording

i have only had this laptop a month and the drive has stopped playing or recording anything has anyone got a answer for that

Answer? When you ask such question to the best technician I think he cannot give you proper answer without checking your machine and see what can be wrong there.
Sorry but after reading this one sentence problem description I can just say bring it to the service.
If you want to have serious discussion here lease let us know which notebook model do you have.
Have you made some tests?
Have you tried to clean the lens?
Can you use bootable disc? Anything?

Similar Messages

  • My dvd drive has stopped working... put disk in...spits it out! Can anyone help?

    My DVD drive has stopped working...put a disk in...spits it out. Can anyone help?

    If you have a mid 2010 iMac, it is not PPC.  PPC refers to pre-2006.
    The 2010 is getting close to the age the PRAM battery might go, so that could be at issue.
    The other issue is that the drive itself could only handle up to a certain speed DVD disc:
    http://support.apple.com/kb/SP588
    Slot-loading 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW)
    Writes DVD+R DL and DVD-R DL discs at up to 4x speed
    Writes DVD-R and DVD+R discs at up to 8x speed
    Writes DVD-RW discs at up to 6x speed and DVD+RW discs at up to 8x speed
    Reads DVDs at up to 8x speed
    Writes CD-R discs at up to 24x speed
    Writes CD-RW discs at up to 16x speed
    Reads CDs at up to 24x speed
    If any are near the top end, that could explain it.
    Some copy-protected commercial DVDs that were recently released may have difficulty with Apple's drives.
    Some non-region discs may have difficulty if you are outside of the country region the disc was made.  Apple gives you several attempts to setup regions.
    If you or anyone else stuck an SD card in the CD drive by accident, it would spit out discs regardless of what kind you put in.  Good to try a commercial music CD you know worked before, or a commercial DVD you know worked before under 10.6.8.  
    I know for instance some Netflix DVDs won't read on my 10.9 installed iMac of the same age but will work on the 10.7 installed MacBook Pro that is newer.   And switching back to 10.6 on the same iMac doesn't make a difference.
    http://www.macsales.com/ offers external drives as well as internal replacement drives worldwide.
    Bluray is not compatible.
    Discs with sticky label may not work because they make the disc out of balance, and the sticky can get into the drive mechanism.
    Barring anything else, it could have gotten dust accumulated.  Bring it to the genius bar of an Apple Store if still baffled.

  • Upgraded itunes now my dvd drive has stopped working

    I recently updated itunes and now my dvd driver has stopped working. My computer won't even recognize my dvd drive. I have uninstalled and reinstalled and uninstalled itunes several times. I've tried system restore. I've even looked for an older version of itunes and no luck. I took it into Fry's electronics and they fixed it but when I hooked up my ipod it stopped working again. I don't know what to do. This is really frustrating and I am just tired of itunes messing with stuff and constatly crating new versions. I've read other threads and have tried some of the suggestions with the registration which didn't work.
    Can you please help me.

    You might get more help if you post your question in the correct forum.
    This is the 'iTunes for Mac' forum and I can see from your post that you actually have a PC.
    PC users will not really be reading this forum, which is the help you need.
    Try posting your question here :-
    http://discussions.apple.com/category.jspa?categoryID=150

  • My DVD drive has stopped working.

    My DVD drive has stopped working. Any suggestions?

    In what way stopped? Completely dead? Won't burn? ...?
    Intel-based Macs: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/ht3964
    If completely dead, buy a new one.

  • CD/DVD drive has stopped being recognised by Satellite A100-01G

    I have a Satellite A100-01G but the CD/DVD drive has stopped being recognised by the machine.
    I have Vista ultimate as the O/S.
    Please help
    Thank you

    Hi
    Did you check in the device manager if the CD/DVD drive appears correctly?
    Please check this!!!
    As further action I would recommend removing the CD/DVD drive from the device manger a reboot the notebook.
    The Windows OS should recognize the new device (ODD) and should load the drivers again.
    Then access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    and reboot.
    Good luck

  • My DVD drive has stopped working. Where are the drivers for HP GH60L?

    My DVD/CD drive has stopped working.  Where are the drivers for HP GH60L?        HP Pavilion Elite  HPE-350T.   

    Hi,
    Please try the following first:
       http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
    Hope this helps.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Cd/dvd drive has stopped reading cd's

    my laptop has stopped showing cd/dvd -rw  name and now it's displaying it as dvd-ram drive and it is not reading any type of cd's but it is efficiently working for dvd's

    Possibly a dirty lazer..
    Compressed air brush and a CD cleaner disc. Alternate the two a few times then try again.
    Got my 2008 MBP' s Optical drive going again, still ok 18 months later.
    Best.

  • My DVD drive has stopped reading DVD's. Help?

    I have owned my Pavilion S5165-uk for merely a few months now, and now my DVD Drive is refusing to read any DVD's. CD's are fine, but when you're a student such as myself, there's no better way of spending time that you're meant to be spending doing private study other than playing The Sims 3. I have tried multiple DVD's yet my drive is refusing to pick up anything other than CD's. I have tried every solution the HP troubleshooter has to offer and am beginning to feel a little stumped. Any Ideas?
    When life gives you lemons, make grape juice just to confuse the person sat next to you.

    George_Clark wrote: I have owned my Pavilion S5165-uk for merely a few months now, and now my DVD Drive is refusing to read any DVD's. CD's are fine, but when you're a student such as myself, there's no better way of spending time that you're meant to be spending doing private study other than playing The Sims 3. I have tried multiple DVD's yet my drive is refusing to pick up anything other than CD's. I have tried every solution the HP troubleshooter has to offer and am beginning to feel a little stumped. Any Ideas?
    Hello George_Clark, Many times when this occurs, the DVD laser has become faulty. These multi-purpose drives have a CD and a DVD laser. This might explain why the CD still works.
    If this is the case, the only option would be to replace the CD\DVD drive.
    I have been successful in cleaning the laser in a few DVD drives and managed to get them working again, but that is quite involved and not easily done, and after the hard work, may not be successful.
    DVD drives can be purchased at inexpensive cost now, so if I suspected the drive to be faulty, I would just purchase a new one.
    Please click the White Kudos star on the left, to say thanks.
    Please mark Accept As Solution if it solves your problem.

  • DVD Player Just stopped Playing DVDs

    Just today, the DVD player has stopped playing DVDs on my ibook. I tried putting in a multitude of diferent DVDs, but I always got the same result: the disc image would not appear in the desktop, and the DVD player would open, as if it were in standby, but it would not play. Any idea as to what may have happened/how I could remedy this?

    Hello,
    Follow these steps and you should be on your way to watching your DVD's:
    1) First, Quit DVD Player if open.
    2) Eject your DVD.
    2) Go to: Home > Library > Preferences.
    3) Find the file called: com.apple.DVDPlayer.plist and move it to the trash.
    4) Insert your DVD.
    5) If necessary, launch DVD Player.
    I hope this works!
    -Jason
    (If these steps do not work, reply back and I will try something else)

  • DVD drive has just stopped reading a DVD ( which it previously played OK ) G550

    Hello All, 
    I have a G550 bought 10 months ago.  It seemed to work ok but just in the last few days the DVD drive has malfunctioned. A DVD which it previously played now brings up the error message:
    Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card##
    By the way, this is a commercially purchased DVD   -Cagney and Lacey ! - from Amazon so there cannot be anything wrong with the disk as such ( plus, as I say, it used to play OK ).
    How can I get the DVD drive to work properly  ?  Might it need to be exchanged  / repaired ? 
    All suggestions gratefully received .......

    Sorry  - i don't know what you mean.
    I tried  checking in the list of all programs to see if there was any other software to read DVDs apart from Windows Media Player but I couldn't see any.
    But anyway, why should this error message start up  now - after the same laptop has played the same DVD several times already w/o problems.    Is that a pointer to a hardware or a software  problem ? 
    I bought the laptop from ASDA 10 months ago  - anyone know if they will replace / repair ?  [There is no email address on their website to contact them].

  • HT3964 Hi folks, I own am IMac 27" running OS X 10.8.2. The optical drive has stopped working in that it accepts the disc but spits the CD, DVD even my original iMac install DVD back out, after attempting to read the disc. Any of you kind folks any ideas?

    Hi folks, I own am IMac 27" running OS X 10.8.2. The optical drive has stopped working in that it accepts the disc but spits the CD, DVD even my original iMac install DVD back out, after attempting to read the disc. Any of you kind folks any ideas?

    Have you tried one of those CD cleaning Discs yet?
    Have you done a PRAM reset, CMD+Option+p+r...
    http://support.apple.com/kb/HT1379
    In fact, do 3 in a row, takes a bit of time.

  • IMac 9.1 has stopped playing DVDs, ejects them after about ten seconds without reading them

    This morning my iMac has stopped playing DVDs altogether. It had been struggling to play them before, but now it won't even read them.
    I'm running a 9.1, so the warranty is well past due. Not sure if there's anything I can do at this point to fix it, tried to manually eject the SuperDrive in Applications (as per a troubleshooting method) but that doesn't work either. Anyone know a way to fix this?

    I would start first with some basic resets, do a SMC AND PRAM reset first, do each 2-3 times and then test. If you don't know how please click  Intel iMac SMC and PRAM resets. If those don't work then I suspect your SuperDrive is either dirty or worn out. You can go to your local office supply store and get a CD/DVD cleaning kit. If that fails then take the machine in for service.

  • Equium A100: DVD/CD drive has stopped working code 22

    Toshiba Equium A100 on Vista operating.
    DVD/CD drive has stopped working and is showing as disabled. Have tried to re-enable but error code 22 returned. Can anyone help?

    Hi
    The Microsoft page provides these details about error code 22
    *This device is disabled. (Code 22)*
    _Recommended resolution_
    +Enable the device by using Device Manager.+
    +In Device Manager, click Action, and then click Enable Device. This starts the Enable Device wizard. Follow the instructions.+
    It looks like you have already tired this. Well, in your case I would recommend removing the CD/DVD drive from the device list in the device manager. Just simply mark the device an press delete.
    Then restart the notebook and check what happens.

  • Display driver has stopped responding and has recovered - Intel HD (Satelite P75-A7200)

    I am trying to play minecraft on my Toshiba Satelite P75-A7200 running Windows 10 preview build 10130 . The game starts up ok and I can start playing it but then, anywhere from 10 seconds to 10 minutes later the Minecraft window locks up. It shows a "Display driver has stopped responding and has recovered" error in the lower right of my laptop screen. The Java Platform SE binary process shows as not responding when I open task manager. I have tried updating drivers direct from Intel, The latest would not install onto Windows 10 (Not a valid OS), Changing the Windows TDR timeout in the registry to 8 (no effect), and simply deleting the display devices and file associated with them and allowing the system to add them back. I am out of ideas at this point. Please help.

    When I first got my P750, right out of the box I was having the same type of issue you are describing here. Only mine had to do with playing a dvd in the Toshiba DVD player. Regardless, after many attempts to fix the issue, the following shows a method of how I was able to fix it. It may or may not work for you, all I can say is it worked for me.http://forums.toshiba.com/t5/Video-Display/Display-driver-error/m-p/299816 My solution is down near the bottom of page 2 and basically it had to do with Nvidia and Intel driver compatibility. I hope this helps.

  • Internal dvd drive no longer plays idvd burned projects

    My internal dvd drive has been acting strange lately. It will play mass produced dvds but does not play my idvd projects, which it used to do. Anyone know if cleaning will help? If so, can you recommend a cleaner for an imac dvd drive?
    If cleaning won't help, am I better off going to apple and having it replaced, or simply buying a compatible external drive? If an external, any recommendations?
    Thanks!

    You can use any proprietary lens cleaner for a DVD/CD player, except the ones using a liquid.
    When you have cleaned the Superdrive, do a bit of maintenance:
    Repairing permissions is important, and should always be carried out both before and after any software installation or update.
    Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
    In First Aid, click on Repair Permissions.
    This only takes a minute or two in Tiger, but much longer in Leopard.
    Background information here:
    http://docs.info.apple.com/article.html?artnum=25751
    and here:
    http://docs.info.apple.com/article.html?artnum=302672
    An article on troubleshooting Permissions can be found here:
    http://support.apple.com/kb/HT2963
    By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
    http://support.apple.com/kb/TS1448?viewlocale=en_US
    If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
    Once that is complete reboot again from your usual start-up disk.
    More useful reading here:
    Resolve startup issues and perform disk maintenance with Disk Utility and fsck
    http://support.apple.com/kb/TS1417?viewlocale=en_US
    For a full description of how to resolve Disk, Permission and Cache Corruption, you should read this FAQ from the X Lab:
    http://www.thexlab.com/faqs/repairprocess.html
    Then reboot your Mac and try burning a DVD again.

Maybe you are looking for