CD/DVD drive open on its own - Equium L40

Hi,
I have a Equium L40-10X laptop bought recently from Pc World. It's been working fine until recently my cd/dvd drive popped open on its own. I closed it and then about 10 minutes later it did it again. This happens every so often. After a bit of research I found out it could have been a spyware issue. Scanned, and removed all traces etc. Problem appeared to be gone, but alas, the drive once again popped open.
Recently the drive is not reading discs as well. It seems to work when it wants for any time between 10 seconds and an hour at a time. The things got a mind of its own....and when it's not working, the button to open the drive doesn??t seem to work. I have to use a paperclip to open the drive.
Either I have a haunted laptop or there's something wrong.
Has anyone had any experience of anything like this before or have any advice on what to do?
Thanks, Jon.

Hi mate
I didnt notice something like this before but I presume its a mechanical problem.
Dont think 3rd party software (program, spyware, virus, etc) could cause this issue.
Additionally you have said that the drive is not reading discs as well.
In such case I would recommend contacting the ASP in your country and to ask for the drive check and if necessary for an ODD drive replacement.
If the warranty is valid the replacement should be done for free.
Best regards

Similar Messages

The Character Pallett repeatedly opens on its own and crashes

Starting this morning I am being driven crazy by the Character Pallett launching unexpectedly on its own and then crashing almost immediately. Then it attempts to launch again, flashes briefly on screen, and crashes again. My crash log shows the same repeated process.[Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])']
It's pretty impossible to get anything done. I tried reinstalling OSX combo 1.6.8, but the installer would not see my startup drive as being eligable; I then reinstalled Snow Leopard 10.6 and attempted to update to 10.6.8 that way. But this attempt lead to an error that cancled the install. So now I am running 10,6, but with many apps that require 10.6.8. And the Character Pallett keeps poping up and then crashing even with 10.6. I'm beginning to think it may be a hardware problem, either ram or logic board issue; but I lack the diagnostic skills to figure it out.
I thought of trying to launch the Character Pallett on purpose, but when I open the System Preferences and click the box that would place the Keybaord icon in the menu bar (which is the only way I know to get to the Character Pallett) the icon doesn't appear. The check mark doesn't even stick.
And help would be greatly appreciated.

Where I am so far:
1. First I should correct the term I was using. It's tje "Character Viewer" and not the Character Pallett. To access the viewer one normally opens System Prefs>Keyboard and clicks on the box saying Show Keyboard and Character Viewer in Menu Bar. Once in the menu bar, one can access the viewer via a pop down menue item. But I did not have the Keyboard in the menu bar and the viedwer was poping open on its own. I couldn't even get the keyboard menu to appear in the menu.
2. I took the advice received so far and booted into Safe Mode, trashed the plist item. The viewer popped open on its own still, but did not immediately crash. I could click on the red window controller and close the window. In safe mode I could get the keyboard menu to appear and could select the Character Viewer.
3. I removed off all my log in items—the only odd thing I noticed was the duplication of iTunes helper. At this point I still could not upgrade from 10.6 to 10.6.8 via the combo updater. So I rebooted normally, but with no log in items. The System Pref for showing the keyboard menu item still did not work. Nor could I upgrade to 10.6.8 with the combo updater. I also tried update just to 10.6.1, but got the same Installer error. But the Character Viewer popup/crash is gone, but so to is access to all the iLife apps that require 10.6.8. iTunes, for example cannot see my iPhone or iPad when they are plugged in via usb.
So I guess I should thank yuou guys for your help andnow post a new question about not being able to upgrade Snow Leopard. Perhaps there's already been a similar problem posted.

DVD drive opens by itself on my HP ProBook 4535s?

After I installed the drivers upgrade, DVD drive began to open itself for several minutes after starting the Windows Media Player and few more software. I am using Win7 Ultimate and everything else is just fine.
I noticed that every software startup in some way and run dvd, leading to its opening, after a minute or two.

After reinstalling the system, the problem continues to persist
dvd drive opens when I change computers power plan, also....

My macbook pro dvd drive opens all disks as blank, can I fix it?

My macbook pro dvd drive opens all disks as blank. I have no access to a near by apple store as I live in remote NSW. I purchased the macbook when I lived in Sydney and the old owner had just had a fresh copy of the OS loaded. I've read a discussion of a similar nature and the only comment was take it back, that is easier said than done. Is there a fix I can do from home?

Nifa86 wrote:
the old owner
If you didn't buy this from the store, the first thing you need to do is boot from the install DVD, erase the disk drive (perhaps even zeroing it) and install a fresh copy of the OS. You do not want to inherit any changes the previous owner may have made to the system software (or worse).
had just had a fresh copy of the OS loaded
…and the cheque is in the mail.
I am talking about putting in any CD that is known to have content and it loads the CD and says its blank with nothing on it
Who says?
Anyway, try
Intel-based Macs: Resetting the System Management Controller (SMC)
<http://support.apple.com/kb/HT3964>

"Terminal" opens on its own after starting my MBP

First of all, I'd like to apologize for my english...
I have a problem since 2 weeks ago. Everytime I start my mac, a Terminal's window opens on its own, and the next sequence of commands starts to execute in themselves:
Last login: Mon Jun 8 00:18:46 on console
/System/Library/Frameworks/JavaVM.framework/Versions/A/Commands/java ; exit;
MBP:~ miguelgonzalezherranz$ /System/Library/Frameworks/JavaVM.framework/Versions/A/Commands/java ; exit;
Usage: java [-options] class [args...]
(to execute a class)
or java [-options] -jar jarfile [args...]
(to execute a jar file)
where options include:
-d32 use a 32-bit data model if available
-d64 use a 64-bit data model if available (implies -server, only for x86_64)
-client to select the "client" VM
-server to select the "server" VM
-jvm is a synonym for the "client" VM [deprecated]
-hotspot is a synonym for the "client" VM [deprecated]
The default VM is client.
-cp <class search path of directories and zip/jar files>
-classpath <class search path of directories and zip/jar files>
A : separated list of directories, JAR archives,
and ZIP archives to search for class files.
-D<name>=<value>
set a system property
-verbose[:class|gc|jni]
enable verbose output
-version print product version and exit
-version:<value>
require the specified version to run
-showversion print product version and continue
-jre-restrict-search | -jre-no-restrict-search
include/exclude user private JREs in the version search
-? -help print this help message
-X print help on non-standard options
-ea[:<packagename>...|:<classname>]
-enableassertions[:<packagename>...|:<classname>]
enable assertions
-da[:<packagename>...|:<classname>]
-disableassertions[:<packagename>...|:<classname>]
disable assertions
-esa | -enablesystemassertions
enable system assertions
-dsa | -disablesystemassertions
disable system assertions
-agentlib:<libname>[=<options>]
load native agent library <libname>, e.g. -agentlib:hprof
see also, -agentlib:jdwp=help and -agentlib:hprof=help
-agentpath:<pathname>[=<options>]
load native agent library by full pathname
-javaagent:<jarpath>[=<options>]
load Java programming language agent, see java.lang.instrument
logout
[Proceso completado]
I've no idea of the cause of this problem, but i'm really scared about the possibility of being a virus, so I'd be very grateful if you give a hand with it.
Thank you very much

Hello MIke:
Welcome to Apple discussions.
No need to apologize. My English, at times, is not very good and it is my native tongue!
First, there are NO viruses that affect a Mac running OS X - none.
Open system preferences>accounts>log in items. See if "terminal" appears there (probably not).
I suspect this article will help yoiu solve the problem:
http://support.apple.com/kb/TS2304
Barry

My iTunes keeps opening on its own HELP!!

I really need help here. I have Googled this for a while now, and I can't find any fix. My iTunes will just spontaneously open on its own, sometimes it'll play the first song in my library and other times it won't. This has been going on for a few months now, through multiple versions of the iTunes software. Currently, I am using version 10.5 on Snow Leopard (OSX 10.6.8). I do not have plug ins that interact with iTunes installed anywhere on my computer, nor do I have widgets for iTunes. I do have devices I connect to iTunes, but I've disabled the Wi-Fi sync, thinking that was the culprit. It actually seemed to work at first when I did it, but now the problem is back in full swing and I've now gotten to the point where I need to store the iTunes app in the trash so the computer no longer has access to open it. I tried entering in "killall iTunes" into Terminal, based off a suggestion I read somehwere else, and it of course quits the program, but then iTunes just opens up again 5 seconds later. Has anyone found the reason this is happening? I see a lot of similar complaints, but NO answers and Apple support seems to be blind to the issue. I would appreciate any advice I could get on the matter, thank you.

That's crazy, LeonieDF, but i think you are Right!
itunes autolaunching was driving me nuts, i removed my headphones from the headphone jack on my macbook pro, and voila! No more problem. What a wierd bug.

My itunes keeps opening on its own without me opening it, it will happen again and again even after i close it. how do i fix it to make it stop doing this as it is extreemely annoying

my itunes keeps opening on its own without me opening it, it will happen again and again even after i close it. how do i fix it to make it stop doing this as it is extreemely annoying

If it is doing it while your device is plugged in, it is because it is set to automatically sync. Please go to: Preferences>Devices, and select the option to "Prevent iPods, iPhones, and iPads from syncing automatically." Also, I hate to be "that guy", but you spelt extremely wrong. Just a pro tip.

Dvd drive opens by it self

I bought a HP Pavilion HPE h8xt series it just came today. I set everything up and right when I turn it on, the dvd drive opens automatically.. Whenever i try to close it, it opens again. I have to force close it buy blocking it from opening again and pushing it back in. It stops opening by itself for a while, but after about 10 minutes, the opening process starts again. There is a orange disc icon flashing next to the blue wireless icon. Any ideas/help please?

Hi itzraywhy
I don't know what's up with the dvd drive (and I would not be forcing it closed!), but that orange flashing light is showing hard drive read/write activity. That's normal.
Good luck.

DVD Drive Opens Unexpectedly

On my HP dv7-7030us laptop, the DVD drive opens unexpectedly. This happens often and is very annoying. Does anyone have a solution? This has been a problem from the time that I first purchased the computer and I thought that it was just a setting that I would discover a fix for later.

Hi itzraywhy
I don't know what's up with the dvd drive (and I would not be forcing it closed!), but that orange flashing light is showing hard drive read/write activity. That's normal.
Good luck.

LIghtroom upgrade (1.3) opens on its own.

I downloaded the Lightroom(LR) upgrade yesterday and now LR has opened on its own about 4 times in the last 24 hours. It happens when I'm doing some totally unrelated keyboard input. I'm running Win XP Pro and I'm working on a complete new system build. I don't think I had even used LR 1.1 prior to opening the upgrade. I've really only opened LR 1.3 once since installing the upgrade and it seems to work fine once opened. Anyone else experiencing this problem?
For Adobe development, here is the Win XP Event Viewer description:
"Faulting application lightroom.exe, version 1.3.1.0, faulting module storeprovider .dll, version 0.0.0.0, fault address 0x0004cfd1."
followed by the next event:
"Hanging application lightroom.exe, version 1.3.1.0, hang module hungapp. version 0.0.0.0, hang address 0x00000000."

Thanks Lee. I had actually just traced the problem back to the photo download as a start-up item and disabled it. Your post confirmed this action.
In my case, I didn't have a camera or reader connected to the PC and my all-in-one printer was turned off the whole time. Obviously, this problem can arise even with the device turned off.

DVD DRIVE OPEN UNEXPECTED

I have 10 Emac´s and in whatever time the dvd drive open unexpected, sometime when a turn on or turn off.
i hope you can help me

Hi! This is a common problem and I don't remember if there is an actual fix. I usually just close the door. Tom

Why are my DVD drives opening on boot up?

For several days now, whenever I start my Mac Pro, early in the boot process both of my DVD drives open their trays. After some period of time goes by after the boot process is complete, they'll both go retract, but something is causing this and if anyone has any ideas as to what that is, please let me know. I'm having a mouse problem and these both started at about the same time, but I'm unaware of what if anything I did to cause it...
Thanks in advance.
Rock

Hi Rocky,
To be honest i have no idea what can cause that but here's what came to mind for me...
1. Check with software update if your Mac Pro has the latest software and firmware.
2. Go to system preferences > Startup Disk, select the correct startup disk by clicking it (just to make sure). The DVD drive could be opening 'asking' for a boot disc if it can not find the hard drive with a valid OS on it in the first few seconds. This is just a theory, not sure if it's accurate
3. Go to Applications > Utilities and start Disk utility. Select your startup drive and click Repair Permissions. When done restart the Mac. Even if this doesn't fix the issue, it's good to run once in a while.

The Firefox menu opens on its own when idle and know one is using the computer. Why?

I have three windows 7 x64 computers with Firefox 5 as the default browser. Firefox is always open, and usually the active window. I've noticed with 5 that the Firefox menu will pop open on its own. My computer will have the screen dimmed or blacked-out from the idle timer, then from the corner of my eye I see it activate and and the Firefox menu is open. Since then I've actually seen it open on it's own when I wasn't using the system. Keeps making me think someone has logged into my computer and was doing stuff. And before anyone asks, all AV is up to date and scanned daily, and no has remote access to any of these computers. Thanks.

Seems like your Computer is Haunted :-P just kidding..
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working.

I'm having problems with thunderbolt adaptor for seagate 3tb external hdd. faults include drive disconnecting on its own etc

im having problems with a new thunderbolt adaptor bought for seagate ext drive 3tb.
It came with some software which i installed but the drive disconnects on its own etc.

There is a whole lot of bad going on there.
There are problems both drive errors and USB errors. I don't believe it.
I have a hunch the drive is starving for power.
USB devices are supposed to function all the way down to 4.25V. Not all do.
USB ports are supposed to be able to deliver 4.25V at the end of the cable at 500mA. Not all do.
USB 2.0 devices are not supposed to draw more than 100mA unless they negotiate for more. Some violate that.
USB 2.0 devices are never supposed to draw more than 500mA. Some violate that. Especially disk drives.
My guess is that your drive is drawing excess current and the voltage drop through the port and cable are dropping you below 4.25; or at least below the voltage that your drive goes "Tango Uniform"[1]. Does your drive have the option for external power? If so try it. Following up on wtx's comment; USB 3.0 is capable of delivering more power. Also, some drives have used a cable that violates just about every aspect of the USB specification: A "Y" cable that plugs into two host ports to provide more power to the guest. I despise this solution with every fiber of my electrical engineering existence; never-the-less, you might try one.
edit: [1] Teats Up.
Last edited by ewaller (2015-04-04 17:02:04)

Both DVD drives open in bootcamp

I'm running bootcamp on a MacPro with dual DVD's. When I use the keyboard to open the top DVD drawer, BOTH of them open, first the top, then the bottom. That's going to make it inconvenient to use the DVD drives separately.
BTW, neither of them close with the keyboard.
Anyone else having this result, and is there a fix?
MacBook Pro 2.0/MacPro 2.66 Mac OS X (10.4.7)

The easiest way to use thew optical drives in WIndows is to put a shortcut to each optical drive on your Windows desktop, then you can right click the shortcut icon and select Eject from the popup menu. Gives you individual control.
You still have to push the trays to get them to close.
Tom N.

CD/DVD drive open on its own - Equium L40

Similar Messages

Maybe you are looking for