Cd/dvd drive stoped working

My cd writer/dvd drive has stoped working without any error messages or anything that could explain what went wrong. My computer is a year old and the drive was rarely used. how can I fix this?

Chad, welcome to the forum.
Check in the Device Manager to see if the drive is listed. If it is, uninstall it from the system using the Device Manager and reboot. This may solve your problem. If not, check to see if there is a firmware update available for the drive. A firmware update can solve many problems. Let us know if either of these solutions work.
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Welcome to HP forum. You mean replacing this page will show you how to excess it and replace it. You still need to order a new one. Ounce you open it and remove it you will then have the part number to order a new one. I choose Touchsmart IQ503jp closeted number listed here in United States to your computers number. http://h1005.www1.hp.com/ewfrf/wc/document?docname=c01498907&cc=us&dlc=en&dlc=en&product=37718827&tm...

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here's the info on whats going on:
when i try to put in a CD/DVD it spits the disk out right away. after trying to put it in about five times or so, the drive takes it, makes its fancy noises to make me think that its reading the disk, but the computer doesnt recognize that it has one in the drive. sometimes it spits the disk out, but other times it will just keep it.
ive been reading posts from other users with similar issues and done everything that everyone has tried i.e. going to disk utilities and "verifying the disk" (it says everything is working normally), tried to "repair" the drive, and when i go the the info section about my disk drive it says that its read/writable, but not ejectable.
here is the info that it gives me, maybe this could be of some help to try and narrow down the possible problems:
Name : FUJITSU MHY2160BH Media
Type : Disk
Partition Map Scheme : GUID Partition Table
Disk Identifier : disk0
Media Name : FUJITSU MHY2160BH Media
Media Type : Generic
Connection Bus : Serial ATA 2
Device Tree : /PCI0/SATA@1F,2/PRT0@0/PMP@0/@0:0
Writable : Yes
Ejectable : No
Mac OS 9 Drivers Installed : No
Location : Internal
Total Capacity : 149.1 GB (160,041,885,696 Bytes)
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 0
the last thing that i havent done is do a full restart of the computer. that is my last resort. anyone have any ideas on what to do?
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I believe this is the first time I have tried to access the DVD drive but I had successfully used the flash drive. The DVD drive is not recognized. The Device Manager, under DVD/CD-ROM drives shows the yellow triangle in front of TSSTcorp CDDVDW SU-208FB. Clicking on that shows the following:
Location: Bus Number 2, Target Id 0, LUN 0
Device status
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
{Unable to Load Device Driver}
%hs device driver could not be loaded
Error Status was 0x%s
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Satellite C55D-A5170
Downloads here.
One should follow these instructions when upgrading to Windows 8.1.
   How to Update from Windows 8 to Windows 8.1
Code 39   ...   I went to Microsoft's site and using their fix it, but nothing changed.
You don't say which site and which fix. If it's the usual registry problem, this article should apply. Work your way through the suggestions.
   Your CD or DVD drive is not recognized by Windows or other programs
-Jerry

Cd/dvd drive stoped working

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