CD/DVD Drive won't mount disks

My Mac Mini (early 2009) won't seem to mount any disks. I have tried recordable DVDs I recorded a while ago and shop bought DVDs also pre recorded CDs. Just whirrs a bit and then ejects.
It will mount a blank DVD, but that is all.
I tried recording something to the disk and got an error 0x80020022. I have seen others with this error code but it usually seems to affect recording not actually mounting a disk. I get not error message at all when attempting to mount a disk.
Any ideas?

Sounds like the ODD is shot. If it is under warranty call Apple Care. (I hear that by law you actually get two years in the EU.) If not, you may need to get an external drive or pay for someone to install a new internal drive.
Dah•veed

Similar Messages

  • Dvd drive won't mount disks

    My dvd/cd super drive will not mount or burn dvd disks. Cds are able to mount and burn. This is a new issue that started after my Apple Care expired six months ago... Any suggestions? Thanks.
    G5   Mac OS X (10.4.9)   1.8 Ghz PowerPC G5 single processor

    Hi tyoung-
    Electronically speaking CD burning and DVD burning are different.
    Yes, you can replace the drive with a Pioneer.
    I have always considered the Mac's optical drive to be what I use for loading software and burning the occasional disk. I run a video business and cannot afford the downtime either.
    Get yourself an external DVD burner or two (they are cheap enough) if you burn a lot of disks. If it fails you will only be down until you go out and buy another.
    Luck-
    -DaddyPaycheck

  • What's Happening?? Some days after installing latest security up date for 10.5.8 on G4, both inernal CD/DVD drives failed to mount disks other than a cleaning disk which mounted and was imported into iTunes.No other CD or DVD disk will mount.

    What's Happening?? Some days after installing latest security update for 10.5.8 on G4, both inernal CD/DVD drives failed to mount disks other than a cleaning disk which mounted and was imported into iTunes. No other CD or DVD disk will mount.Is this a unique experience?

    Hello Robert,
    First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
    Then move these files to the Desktop...
    /Users/YourUserName/Library/Preferences/com.apple.finder.plist
    /Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
    /Users/YourUserName/Library/Preferences/com.apple.desktop.plist
    /Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
    Reboot & test.
    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

  • Imac dvd drive won't accept disks

    My iMac's dvd drive won't let me insert any disks. It feels like there's something blocking the way in. The eject button on my keyboard doesn't seem to be working either – usually the dvd drive makes an 'ejecting sound' when the button is pushed, even when there's no disk. I've also tried some disk ejecting tricks found in this community. The dvd drive seems to be responding to nothing...

    Try this:
    Repairing the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    No guarantee this will work but it's a start.

  • DVD drive won't read disks at boot

    I have a Paviliton DV6-2113sa running Win7 HP  64bit. 
    I removed Acronis True Image and when I rebooted I got a BSOD at the point when the coloured balls should merge into one.
    I thought OK, put the system repair disk into the DVD drive and boot up, but the drive is failing to read any recovery dosks. I think the drive has packed up as I haven't used it for some time.
    Can I use any replacement drive in this model or must I get the same one again?
    The drive light flickers as though it is reading data but it doesn't 'spool up' to speed and I don't get the 'press any key to load from DVD'.
    The BSODs are a seperate issue which I think running a system repair will fix but I can't as the drive won't read data.
    Is it possible to put the repair disk files onto a 4gb USB stick and if so, how do I do it?
    Thanks.

    Hi Peeps
    I had exactly the same problem with my Macbook, again from the UK. Really weird though as would intermittantly read DVD film's which worked fine previously.
    Well.... Took it to my local Apple store and saw a genius and anyway they replaced the super drive and logic board (surprised about the logic board!).
    But just got it back today and the DVD drive is completely fubard so is being returned tomorrow to get this sorted!
    Moral of the story, sounds like a drive or board problem. Will keep you updated when I get mine back
    Macbook 2Ghz, 512Mb, 60Gb, Superdrive   Mac OS X (10.4.7)  

  • DVD Drive Won't Mount DVD+R Disks

    I tried to insert a DVD+R disk with photos on it but when it's inserted it's says that the "Disk inserted cannot be read by this computer." I then inserted several different DVD+Rs and nothing but it will read a CD+R so I am freaking out. I'm currently approaching a deadline and have to get these photos off of these disks. Can anyone help? I have read about drives going out and this is definitely not a good time for this to happen. I do have some time but my deadline is June 4th so I need to get this taken care of ASAP. I do still have 2 years left on my warranty does anyone know if the drive is covered and if it can be replaced quickly? Thanks!
    Power Mac G5 Quad   Mac OS X (10.4.9)  

    No, the disks were not created on my drive. More than likely they were created on pcs. I have never had a problem reading mac or pc created disks before. One disk was created on my husband's toshiba laptop which I've done in the past with no problems. All of the disks I have I believe are DVD+R, so I do not know whether or not it will read other DVDs. The drive is a Pioneer 110. Thanks!

  • DVD drive won't accept disks

    Today I tried to put in a DVD R to burn files and I realized that my Disk drive seems to be completely dead. It won't suck in DVDs. I hadn't used it for a while and I just noticed this today. The only noise it makes when starting the computer but otherwise it seems completely dead. Is there any diagnostic tool that I can run since I can't even put a Disk in the drive ?
    It's a 2011 13 inch MacBook Pro running OSX Lion.
    Thanks

    Have you inserted the disc far enough for the motor to suck it in? It needs to be pushed in pretty far.
    Otherwise your drive has died. At least the motor used to draw the disk in has.

  • DVD drive won't mount store bought dvd(s)

    Recently, I have been having problems getting my macbook pro to play store bought (brand new) dvds. The two dvds I have had problems with are Taxi Driver, and Cinderella III. I believe both are DL if that matters.
    The drive basically keeps winding up and down and never mounts or plays the media. Both work fine in my stand alone dvd player.
    any suggestions?

    What exact MBP model do you have? My 2.16 Core 2 Duo began having trouble reading certain cds and dvds.
    Long story short, it'll soon have trouble reading everything and you'll have to get it replaced.

  • CD/DVD drive won't pull disks in?

    I've had a look round the forums here and some of the troubleshooting guides but nothing has come up specifically like this.
    my macbook won't pull any disks into its drive. I insert the disk in the slot most of the way and then it will grab it, but then it doesn't pull the disk all the way in. There is always a small bit of the disk still sticking out of the slot, barely enough to grab and pull out when I see that its stuck. after reading the 'mini disk' topic I'm wondering if a less considerate member of my family may have stuck something similar in there, but unlikely. I think that this is most likely a problem with the drive itself, perhaps something has weakened the mechanism?
    thanks for any help, I've spent ages searching through the site to find a way to contact an apple representative via email (I'm at work so don't want to phone) but its like a maze, they only seem to have a query form for .mac stuff, iPod~Tunes etc. I sound like such n00b :S

    Same thing is happening to me. Did you get yours resolved? If so what did you do to fix it?

  • Pavilion G6 - DVD drive won't burn disks

    PC details;
    HP Pavilion G6-1309ea Notebook
    Product number: A9X35EA#ABU
    Windows 7 Home Premium 64-bit Service Pack 1
    Processor: AMD A4-3305M APU with Radeon HD Graphics 1.90 GHz
    CD-ROM Drive: hp CDDVDW SN208-BB Sata CdRom Device (Device Manager reports it's working properly)
    The PC is outside its warranty period.
    Hello, as a user with very little technical knowledge I need some help.
    DVD disks will no longer burn. Ashampoo Burning Studio 2013 & similar programs all indicate successful completion of dvd burn but when disks are run afterwards, no data appears to be contained on them (apparently blank disks which click a lot then open in AutoPlay.)
    I also tried burning a CD for audio with Windows Media Player but it stopped at 99% then began clicking & making strange noises resulting in an unreadable blank CD.
    I've found nothing relevant previously posted here other than this; http://support.microsoft.com/kb/314060/en-us? which has been read & all the steps completed, so some assistance would be appreciated since to date 20 odd disks have already been wasted. A variety of different brands and types of writable discs - but all to no avail.
    So... all suggested steps in link ablove completed.
    I've cleaned the optical laser, updated drivers & ensured Microsoft Updates are current, uninstalled/reinstalled the DVD/CD-ROM drive, used Microsoft Fix it Solution (MicrosoftFixit.dvd.MATSKB.Run) which resulted in various fixes but didn't cure the problem. In the registry there were no upper and lower filters.
    Thanks, Tony

    Hello hpvirgin55,
    Thank you for posting on the HP Forums!
    I understand you are unable to burn DVDs anymore. I will do my best to assist you with this issue!
    In this situation, it is hard to determine whether the issue is due to faulty hardware or software. To truly determine this, a reinstall of the operating system will be required. For more information on how to do this, please reference this document: Performing an HP System Recovery
    Please let me know your results. Thanks again for posting on the HP Forums. Have a great day!
    Mario
    I worked on behalf of HP.

  • CD/DVD drive won't accept disks

    I have an iMac G5, 1.8 GHz, which is about 2 years old. Just today I have discovered that I cannot insert a CD or DVD into the drive. When I try to insert a disk, it doesn't get "grabbed" and just sits there in the slot inertly. Anyone ever have this problem and know what can be done about it?
    I have burned many a CD on this computer and have never encountered this problem.

    To Apple Discussions!
    You are buried in an "answered" post.
    Strongly suggest that you start your own topic so that your post gets more attention and/or you can do a search on your issue as same has been posted many times. You may find an answer.

  • DVD drive won't accept disks since Snow Leopard upgrade

    I just upgraded my Macbook to Snow Leopard, and now I can't insert disks into my optical drive. It just won't accept them. Help!
    Thanks in advance!

    Try this:
    Repairing the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    No guarantee this will work but it's a start.

  • CD/DVD drive won't load disks...is it dead?

    The HL-DT-ST DVDRW  GA11N drive had always worked with no problem. There was a CD I left in it (without playing) for a couple of months, and when I tried to eject it, the drive kept trying but it would not eject - - a tiny bit of the edge would peek out momentarily, but then it would get sucked right back in, after which the drive would spin up and the disc would reappear in the Finder. After repeated attempts to eject it (including using Finder, iTunes, and Terminal, and restarting the iMac), I was finally able to grab hold of the tiny bit that showed on one eject attempt and forcibly pull it out. That may have been a mistake.
    Now, attempting to insert another disk results in absolutely no reaction. It will not trigger whatever is supposed to sense a disc is trying to be inserted. Is the drive dead? Am I pretty much screwed and left with no choice but to hook up an external drive or take my iMac to the Apple Store (where it is out of warranty, of course). I cannot find any way to test or check the status of the disc drive in the built-in disc diagnostics.

    I don't really see how that could be the problem -- a) because it was the latest TurboTax disc I was trying to load, which should be compatible with everything, and b) how could the drive possibly know what kind of disc it is if trying to insert the disc doesn't even activate the loading process?
    The disc that wouldn't come out was somebody's privately made audio CD, so yes, that could have been a problem (though it didn't have a paper label). But the problem now is that no matter what disc I attempt to insert, I push it in to the point where it meets resistance and nothing at all happens.

  • External Hard Drive won't mount - tried Disk Warrior, am backing up as a .dmg...will this work?

    Hi Guys,
    Hopefully someone can help! Fairly desperate situation here...
    I backed up around 700GB of data to an Iomega external hard drive (supplied by the client), using my Macbook Pro...all was fine when I unmounted the drive at the end of the backup.
    The client took the drive away and called me to say he mounted the drive in Windows (on a PC), and he was able to work with the files for a time, but now the drive won't mount...
    I collected the drive, hooked it up to my Mac Pro, but OSX tells me it can't mount the drive. It shows up in Disk Utility in the sidebar, but not on the desktop...
    I tried repairing the disk using Disk Utility and with Disk Warrior, both tell me the disk cannot be repaired...
    I am currently making a backup of the drive as a .dmg file, using a program called Disk Drill...it's slow as I expected, but I'm still not sure the .dmg will mount...because surely it's just making a copy of the data exactly, of which some part is not mounting (a mount directory or something???)
    Is there any way you guys can think of me somehow taking the data and backing it up onto another disk?
    Specialist recovery services seem to think there shouldn't be any problem recovering the data, and of couse, as a costly last resort, that's what I'll have to do, but does anyone know how they may go about doing it? It is something vastly complicated such as a command line thing?
    Sorry about the length of this question...just hope someone can help!
    Thanks in advance...

    You didn't say what format (filesystem type) the disk was.
    However, I'd say your analysis is probably correct. Something has corrupted the disk. You can make a disk image copy to the .dmg which will preserve the data, such as it is, but I doubt extremely if it will fix any file system corruption.
    Furthermore, if both Disk Utility and Disk Warrior have said the disk is unreadable I'm dubious that anything else will magically repair it and that recovery probably consists of snuffling through the disk block by block.
    However if the filesystem is FAT (Windows) there may be other (Windows) utilities that can fix it.
    You said you 'backed up the data'. Does that mean you still have the original data on your MBP? Are you trying to recover the client's changes?

  • External hard drive won't mount, even after disk repair.

    My Toshiba external hard drive won't mount on my MacBook Pro 10.8.5. I can see it in my disk repair, and when I repair, "the partition map appears to be ok." But I can't access the icon to be able to open the hard drive contents on my desktop. Help!

    Hello maccynicwhoalwayshasmacs,
    Thanks for the question. After reviewing your post, it sounds like trouble with an external HD mounting. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    USB and FireWire Quick Assist
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

Maybe you are looking for