CD/DVD drive won't pull disks in?

I've had a look round the forums here and some of the troubleshooting guides but nothing has come up specifically like this.
my macbook won't pull any disks into its drive. I insert the disk in the slot most of the way and then it will grab it, but then it doesn't pull the disk all the way in. There is always a small bit of the disk still sticking out of the slot, barely enough to grab and pull out when I see that its stuck. after reading the 'mini disk' topic I'm wondering if a less considerate member of my family may have stuck something similar in there, but unlikely. I think that this is most likely a problem with the drive itself, perhaps something has weakened the mechanism?
thanks for any help, I've spent ages searching through the site to find a way to contact an apple representative via email (I'm at work so don't want to phone) but its like a maze, they only seem to have a query form for .mac stuff, iPod~Tunes etc. I sound like such n00b :S

Same thing is happening to me. Did you get yours resolved? If so what did you do to fix it?

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Imac dvd drive won't accept disks

My iMac's dvd drive won't let me insert any disks. It feels like there's something blocking the way in. The eject button on my keyboard doesn't seem to be working either – usually the dvd drive makes an 'ejecting sound' when the button is pushed, even when there's no disk. I've also tried some disk ejecting tricks found in this community. The dvd drive seems to be responding to nothing...

Try this:
Repairing the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
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DVD drive won't read disks at boot

I have a Paviliton DV6-2113sa running Win7 HP 64bit.
I removed Acronis True Image and when I rebooted I got a BSOD at the point when the coloured balls should merge into one.
I thought OK, put the system repair disk into the DVD drive and boot up, but the drive is failing to read any recovery dosks. I think the drive has packed up as I haven't used it for some time.
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Hi Peeps
I had exactly the same problem with my Macbook, again from the UK. Really weird though as would intermittantly read DVD film's which worked fine previously.
Well.... Took it to my local Apple store and saw a genius and anyway they replaced the super drive and logic board (surprised about the logic board!).
But just got it back today and the DVD drive is completely fubard so is being returned tomorrow to get this sorted!
Moral of the story, sounds like a drive or board problem. Will keep you updated when I get mine back
Macbook 2Ghz, 512Mb, 60Gb, Superdrive Mac OS X (10.4.7)

DVD drive won't accept disks

Today I tried to put in a DVD R to burn files and I realized that my Disk drive seems to be completely dead. It won't suck in DVDs. I hadn't used it for a while and I just noticed this today. The only noise it makes when starting the computer but otherwise it seems completely dead. Is there any diagnostic tool that I can run since I can't even put a Disk in the drive ?
It's a 2011 13 inch MacBook Pro running OSX Lion.
Thanks

Have you inserted the disc far enough for the motor to suck it in? It needs to be pushed in pretty far.
Otherwise your drive has died. At least the motor used to draw the disk in has.

CD/DVD Drive won't mount disks

My Mac Mini (early 2009) won't seem to mount any disks. I have tried recordable DVDs I recorded a while ago and shop bought DVDs also pre recorded CDs. Just whirrs a bit and then ejects.
It will mount a blank DVD, but that is all.
I tried recording something to the disk and got an error 0x80020022. I have seen others with this error code but it usually seems to affect recording not actually mounting a disk. I get not error message at all when attempting to mount a disk.
Any ideas?

Sounds like the ODD is shot. If it is under warranty call Apple Care. (I hear that by law you actually get two years in the EU.) If not, you may need to get an external drive or pay for someone to install a new internal drive.
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CD/DVD drive won't load disks...is it dead?

The HL-DT-ST DVDRW GA11N drive had always worked with no problem. There was a CD I left in it (without playing) for a couple of months, and when I tried to eject it, the drive kept trying but it would not eject - - a tiny bit of the edge would peek out momentarily, but then it would get sucked right back in, after which the drive would spin up and the disc would reappear in the Finder. After repeated attempts to eject it (including using Finder, iTunes, and Terminal, and restarting the iMac), I was finally able to grab hold of the tiny bit that showed on one eject attempt and forcibly pull it out. That may have been a mistake.
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I don't really see how that could be the problem -- a) because it was the latest TurboTax disc I was trying to load, which should be compatible with everything, and b) how could the drive possibly know what kind of disc it is if trying to insert the disc doesn't even activate the loading process?
The disc that wouldn't come out was somebody's privately made audio CD, so yes, that could have been a problem (though it didn't have a paper label). But the problem now is that no matter what disc I attempt to insert, I push it in to the point where it meets resistance and nothing at all happens.

Dvd drive won't mount disks

My dvd/cd super drive will not mount or burn dvd disks. Cds are able to mount and burn. This is a new issue that started after my Apple Care expired six months ago... Any suggestions? Thanks.
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Hi tyoung-
Electronically speaking CD burning and DVD burning are different.
Yes, you can replace the drive with a Pioneer.
I have always considered the Mac's optical drive to be what I use for loading software and burning the occasional disk. I run a video business and cannot afford the downtime either.
Get yourself an external DVD burner or two (they are cheap enough) if you burn a lot of disks. If it fails you will only be down until you go out and buy another.
Luck-
-DaddyPaycheck

Pavilion G6 - DVD drive won't burn disks

PC details;
HP Pavilion G6-1309ea Notebook
Product number: A9X35EA#ABU
Windows 7 Home Premium 64-bit Service Pack 1
Processor: AMD A4-3305M APU with Radeon HD Graphics 1.90 GHz
CD-ROM Drive: hp CDDVDW SN208-BB Sata CdRom Device (Device Manager reports it's working properly)
The PC is outside its warranty period.
Hello, as a user with very little technical knowledge I need some help.
DVD disks will no longer burn. Ashampoo Burning Studio 2013 & similar programs all indicate successful completion of dvd burn but when disks are run afterwards, no data appears to be contained on them (apparently blank disks which click a lot then open in AutoPlay.)
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I've found nothing relevant previously posted here other than this; http://support.microsoft.com/kb/314060/en-us? which has been read & all the steps completed, so some assistance would be appreciated since to date 20 odd disks have already been wasted. A variety of different brands and types of writable discs - but all to no avail.
So... all suggested steps in link ablove completed.
I've cleaned the optical laser, updated drivers & ensured Microsoft Updates are current, uninstalled/reinstalled the DVD/CD-ROM drive, used Microsoft Fix it Solution (MicrosoftFixit.dvd.MATSKB.Run) which resulted in various fixes but didn't cure the problem. In the registry there were no upper and lower filters.
Thanks, Tony

Hello hpvirgin55,
Thank you for posting on the HP Forums!
I understand you are unable to burn DVDs anymore. I will do my best to assist you with this issue!
In this situation, it is hard to determine whether the issue is due to faulty hardware or software. To truly determine this, a reinstall of the operating system will be required. For more information on how to do this, please reference this document: Performing an HP System Recovery
Please let me know your results. Thanks again for posting on the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

CD/DVD drive won't accept disks

I have an iMac G5, 1.8 GHz, which is about 2 years old. Just today I have discovered that I cannot insert a CD or DVD into the drive. When I try to insert a disk, it doesn't get "grabbed" and just sits there in the slot inertly. Anyone ever have this problem and know what can be done about it?
I have burned many a CD on this computer and have never encountered this problem.

To Apple Discussions!
You are buried in an "answered" post.
Strongly suggest that you start your own topic so that your post gets more attention and/or you can do a search on your issue as same has been posted many times. You may find an answer.

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I just upgraded my Macbook to Snow Leopard, and now I can't insert disks into my optical drive. It just won't accept them. Help!
Thanks in advance!

Try this:
Repairing the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
No guarantee this will work but it's a start.

My dvd drive won't open so I can insert a disc. It has opened in the past by pushing the button on my mac

I can't insert any dvd's because my dvd drive won't open when I push the open key. It has always worked in the past. Any suggestions on how to fix this?

It's possible there is a CD/DVD in the drive that's stuck. Open Disk Utility in Applications/Utilities. Do you see a CD/DVD in the drive? Try ejecting using unmount.
If that fails, restart and hold down the mouse button whe restarting.
Other links:
Kappy's Five ways to eject a stuck CD or DVD from the optical drive https://discussions.apple.com/thread/4795807
Ds store's suggestion: Reboot the computer holding the option key down, wait for the boot drive options to appear, then press the eject key on the keyboard. When it's out, then select your boot drive and click the arrow key to boot up.
http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD
Hope this helps!

MacBook CD/DVD drive won't read disc

I have a Apple MacBook MC207LL. I have run into a major problem. My CD/DVD drive won't recogonize a disc when it's inserted (I have to force eject it). Disk utility shows that there is a disc present in the CD/DVD drive.
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Is there a way to use Terminal to force it to read my data on the disc?
Otherwise I am stuck with an empty computer that I will never be able to use I have done research on this and nobody has run into this exact problem as me. If someone can take their time to help me out that would be greatly appreciated.

I am having the same problem, but now mine wont even notice that the disc is there! I wouldsay take it to the genius bar.

What's Happening?? Some days after installing latest security up date for 10.5.8 on G4, both inernal CD/DVD drives failed to mount disks other than a cleaning disk which mounted and was imported into iTunes.No other CD or DVD disk will mount.

What's Happening?? Some days after installing latest security update for 10.5.8 on G4, both inernal CD/DVD drives failed to mount disks other than a cleaning disk which mounted and was imported into iTunes. No other CD or DVD disk will mount.Is this a unique experience?

Hello Robert,
First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
Then move these files to the Desktop...
/Users/YourUserName/Library/Preferences/com.apple.finder.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
/Users/YourUserName/Library/Preferences/com.apple.desktop.plist
/Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
Reboot & test.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

Installed itunes 6 and now CD/DVD drive won't work at all

I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
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Dell Computer Corporation Inspiron 5160
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Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
http://support.microsoft.com/default.aspx?kbid=290301
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reliablepctechs wrote:
obtain a paper clip, straighten it out and insert it in the small hole found on the bezel of the cdrom drive. Doing so mechanically releases the drive...
take reasonable care in doing so....insert it about an inch or so
I saw that you posted the suggested paper clip trick as a solution, but it does not work for me. my machine is a new (2011) hp. i do not think it matters that it is a bluray drive. any other hints would be hugely appreciated

CD/DVD drive won't pull disks in?

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