CD/DVD drive won't read any CDs or DVDs

Whenever I insert a DVD, CD, or CD-ROM my computer won't read the disc. The computer starts making noise like it is reading the disc but then it stops. It tries 3 times (starts and stops) and then just spits the disc out. I can't watch movies, install software, etc. How do I fix this.

Before taking it or sending it anywhere I'd first try resetting PRAM…
http://docs.info.apple.com/article.html?artnum=2238

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IMac G5 won't read any CDs but DVDs work fine

I have an iMac G5 with a PIONEER DVD-RW DVR-K04L drive
and firmware revision D441.
Just recently it stopped accepting any CDs (commercial CDs, software CDs, blank CD-Rs). It buzzes and grinds and groans and then spits them back out, but refuses to mount them. The only exception is the Apple OX Installation CD that came with the machine - that one works without a hitch. DVDs play fine and I can burn to blank DVDs. The problem is only with CDs.
I've tried suggestions from the forums:
- reset PRAM and NVRAM
- trashed com.apple.kernecaches, Extensions.kextcache, and CD Info.cidb and then rebooted
- fixed permissions
- verified disks
Not sure what else to do - but I would appreciate any suggestions - since it reads the Apple installation CD, does this mean it's not a hardware problem but a software problem?

You will need to take it
to your local Apple Authorized Service Provider and
have them take a look at it. Hopefully your iMac is
still under warranty or AppleCare.
Thanks for the reply.
Is it possible to install a replacement unit on my own - or is this definitely not a do-it-yourself type fix? Also are there more reliable internal dual layer DVD/CD burners than the one the iMac G5 came with?
If I decide to simply plug in an external burner, are the external burners compatible with iLife 06 (iDVD and iTunes)?
Thanks.

My DVD Drive won't read Any DL Dvd

Hello, I have a problem. I am trying to burn a DVD+R DL from memorex and everytime I put it in my drive it always eject. But the drive works since I just re-installed my OS from the mac OS boot disc that came with the computer when I bought it. And I also installed programs from dvd before. Is this a driver not updated or my dvd drive is broken or what's wrong with my computer. Please help me. BTW, My computer is running on leopard, its a unibody 2,4ghz.
Sebastien

You can try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
and PRAM How to Reset NVRAM on your Mac - Apple Support
If that doesn't help you can try a cleaning disc or a quick shot of canned air. It's likely though that your drive has failed, it' not all that uncommon. It that is the case you can either replace it or have it replaced but it's far cheaper just to buy a usb external drive....just not Apples because it won't work with macs with a built in drive working or not. .

After SL-DVD drive won't read any dvd-ejects it after spinning some time

Yesterday I bought the SnowLeopard DVD in order to do the update of my Mac OS.
Right after inserting the DVD in the drive (MATSHITA CD-RW CW-8221) it started to have some problems with reading the DVD.
The Drive has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my Toshiba laptop.
I tried several times, but the drive isn't able to read the DVD and now has the same problem with other CD-Roms and DVD.
I am very suprised (and angry) about it, especially because I hardly use the drive.
As a lot of other people are having the same problem, there seems to be a structural problem with the drive and I think that Apple has to clearify if they are planning to do something and what.

Mine MacBook seems to be doing almost the same thing. The SL disk spins a bit then is ejected. It does the same thing with my first SL disk and the one Amazon sent as a replacement. I had the same trouble with the 10.5 Install disk purchased retail. Apple sent a replacement Non-retail disk and it worked. I can burn DVDs and read DVDs I've burned.

Dvd drive won't read disc recorded on dvd recorder

Hello,
When a DVD that has been recorded on a stand alone DVD recorder is inserted into my computer a message appears on the screen that reads, the disc inserted is blank. Also, the disc does not show as an icon on the desktop or sidebar. The disc plays on other machines without fail. HELP!!!!!!!
J.DeMonte

Hey I had my mbp for about a week before I put in a disk. The second I stuck it in a knew something was wrong seeing it shook my entire desk. I took it in and they repaired the 400 part and now it works fine.
Your problem was one of my symptoms so take it in. They will check it out. They knew mine was messed up as soon as they tried to burn something. I was covered by warranty I hope you are.

Drive won't read any dvd ejects it automatically

My drive Won't read any kind of DVDs, it keeps ejecting automatically after spinning for a while. it's been going on for a while now. please help!!!!!

You can try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
and PRAM How to Reset NVRAM on your Mac - Apple Support
If that doesn't help you can try a cleaning disc or a quick shot of canned air. It's likely though that your drive has failed, it' not all that uncommon. It that is the case you can either replace it or have it replaced but it's far cheaper just to buy a usb external drive....just not Apples because it won't work with macs with a built in drive working or not. .

CD/ DVD Drive is not reading any discs! - HP Pavillion DV6747TX

Hi there, I have a problem. My CD/ DVD Drive is not reading any discs! I have no idea what's happened..it was going fine and then all of the sudden it stopped working.
The computer I have is a HP Pavillion DV6700 or DV6747TX to be exact and the CD/DVD-Rom drive is a TSSTcgrp CDDVDW TS%L632N ATA Device. It seems to be present in the Device Manager and in the Computer Menu. When I put a CD or DVD into the disc drive lights are blinking and it sounds like it's trying to load or do something, but nothing is coming up. CD Drive E still says CD Drive E instead of reading the disc that's in there and when I click on Drive E it says Windows cannot read the disc in drive E.
I have tried searching the net for answers including the suggestions on this website and have tried a few other ideas I have come across but nothing seems to be working. Any help would be greatly appreciated

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

CD/DVD Drive is not reading any discs on Equium A100

My cd/dvd drive is not reading any discs whatsoever, blank, written or commercially written. It opens and closes and the light to show it is working is on. Device manager says the device is working properly.
Tried updating drivers, no updates available. Tried system restore back 1 day then 1 week then 1 month and still the problem cannot be rectified. When i put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an I/O device error.
Can anybody help me i've tried everything me and my friends can think of, or is it a better idea to just send it back to toshiba under the warranty.

Hello,
Here are a few windows articles that could help.
http://support.microsoft.com/kb/891894/en-us
This one might do the trick, if not try this one.
http://support.microsoft.com/kb/826510/en-us
Hope these help resolve the problem. If not it could be a registry setting error which can be rectified as well. But only if these 2 above do not help to resolve the problem.

HT1338 DVD drive won't read or burn

DVD drive won't read after upgrade to mountain lion install

do you have the win 7 cd handy, try to boot into the discs and see whether that works, this will tell you whether that is software or hardware problem. Such failures do occur, due to ageing of laser.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

HT2801 My DVD drive is not reading any DVD

My iMac's DVD drive is not reading any DVD. Whenever I am inserting any DVD, The DVD icon is not appearing and the DVD is ejected out after sometime. I have also tried the troubleshooting steps given in the apple support site by restting the SMC but my iMac still does not read any DVD. What do I do now? Somebody help me.

Could try purchasing a commercially available, retail dry brush CD/DVD lens cleaning system disc. These can sometimes revive a malfunctioning optical disc drive.

Hi, My dvd drive ad7586h doesnt read any discs, though diagnostics report fine functionality.plsHELP

1. HP probook 6550b
2. Win 7 Pro 64 Bit (original since bought)
3.DVD drive ad7586h doesnt read any discs, but device manager and HP support assistant report this device to be wortking properly..
4. not aware of any..

Hi,
Please try this:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Drive won't read ANY cd's or dvd's; only ejects them!!

Help! My Cd-Rom drive will not read any cd's or dvd's. However, it will allow blank cd's to stay in and be burned onto...sometimes.
When I put in a disc, it tries to read it and then spits it back out. I have tried all forms of cd's and dvd's (even discs with other programs) and the same thing happens. I can hear the disc spinning, and the laser moving, but the noise stops and the disc gets spit out. _Any suggestions????_

Hi, and a warm welcome to the forums!
I;m hoping it might just be a corrupt file or something... since it accepts blanks occasionally.
What are the settings in Sts Prefs>CDs/DVDs? I think I'd change the settings for a try.
If you haven't done any maintenance latly...
Could be many things, but it's best to start with these two steps, which may fix it also...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
Then Safe Boot off the HD & use Disk Utility from there to Repair Permissions, reboot once more.
Safe Boot... holding Shift key down at bootup.
It'll be a god test whether it's the drive or the OS if it can or can't boot with the C key down.

Satellite L30 - DVD drive won't read CR-R / CD-RW

I have an L30 with a Mat****a uj-850s DVD ram drive. It reads any pre-recorded cd/dvd, but when inserting a CD-R or CD-RW with files that have been burnt to disc it just tells me I've inserted a blank disc.
Also won't burn a disc (tried to burn files from Itunes and it appeared to be working but the disc was blank when I tried to play back).
I read on another forum that I should delete the upper & lower filters registry values in the {4D36E965-E325-11CE-BFC1-08002BE10318} folder in the registry, which I think might have been the wrong advice to follow.
I deleted the upper and then realised the lower wasn't there anyway - it hasn't solved the problem and I think it may have caused some instability as I've had some weird errors with different applications since then.
Please help.

>deleted the upper and then realized the lower wasn't there anyway - it hasn't solved the problem and I think it may have caused some instability as I've had some weird errors with different applications since then.
Well... from my personal experiences the burning results depends from different factors.
First of all not all CDs and DVDs are supported and compatible. You should test different manufacturers!!!
Secondly the different preinstalled burning applications could have a bad influence on the burning process!!! I use only Nero and I??m very satisfied!!
Last but not least the CD/DVD malfunction could cause such issue.
SO what to do? ?:| Check firstly if other medias works correctly and try to burn with Nero. It would be also advisable to renew the OS to avoid some program errors!
Good luck

DVD drive won't read disks at boot

I have a Paviliton DV6-2113sa running Win7 HP 64bit.
I removed Acronis True Image and when I rebooted I got a BSOD at the point when the coloured balls should merge into one.
I thought OK, put the system repair disk into the DVD drive and boot up, but the drive is failing to read any recovery dosks. I think the drive has packed up as I haven't used it for some time.
Can I use any replacement drive in this model or must I get the same one again?
The drive light flickers as though it is reading data but it doesn't 'spool up' to speed and I don't get the 'press any key to load from DVD'.
The BSODs are a seperate issue which I think running a system repair will fix but I can't as the drive won't read data.
Is it possible to put the repair disk files onto a 4gb USB stick and if so, how do I do it?
Thanks.

Hi Peeps
I had exactly the same problem with my Macbook, again from the UK. Really weird though as would intermittantly read DVD film's which worked fine previously.
Well.... Took it to my local Apple store and saw a genius and anyway they replaced the super drive and logic board (surprised about the logic board!).
But just got it back today and the DVD drive is completely fubard so is being returned tomorrow to get this sorted!
Moral of the story, sounds like a drive or board problem. Will keep you updated when I get mine back
Macbook 2Ghz, 512Mb, 60Gb, Superdrive Mac OS X (10.4.7)

MacBook CD/DVD drive won't read disc

I have a Apple MacBook MC207LL. I have run into a major problem. My CD/DVD drive won't recogonize a disc when it's inserted (I have to force eject it). Disk utility shows that there is a disc present in the CD/DVD drive.
My major issue is that I erased my partition so I can have a clean install of my laptop. Now I can't reinstall the OS because it won't read the disc or a USB.
Is there a way to use Terminal to force it to read my data on the disc?
Otherwise I am stuck with an empty computer that I will never be able to use I have done research on this and nobody has run into this exact problem as me. If someone can take their time to help me out that would be greatly appreciated.

I am having the same problem, but now mine wont even notice that the disc is there! I wouldsay take it to the genius bar.

CD/DVD drive won't read any CDs or DVDs

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