CD/DVD not working (error report included

The cd drive blinks for 4 minutes and just ejects the disk in windows. I dont know why it isn't working. I tried reinstalling the drivers in device manager, running in safe mode, and it didnt work
Troubleshoot CD/DVD Drives
Publisher details
Issues found
Media in CD/DVD drive is not readable (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)
Media in CD/DVD drive is not readable (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)The drive is empty or the media format is not supported
Not fixed
Insert readable media
Completed
Microsoft Fix it Solution - MoreOption
Microsoft Fix it Solution - MoreOptionMicrosoft Fix it automated solution
Fixed
Microsoft Fix it Solution - MoreOption
Completed
Potential issues that were checked
Your CD/DVD class filter was not recognized
Your CD/DVD class filter was not recognizedYour CD/DVD device may not be recognized when plugged into your computer. This problem may occur if upper and lower filters are being used in the registry.
Issue not present
Your CD/DVD device is not recognized
Your CD/DVD device is not recognizedYour CD/DVD device may not be recognized when plugged into your computer. This problem may occur if upper and lower filters are being used in the registry.
Issue not present
Drive is disabled (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)
Drive is disabled (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)The CD/DVD drive have been disabled in Device Manager
Issue not present
Drive is not assigned a drive letter
Drive is not assigned a drive letterThe CD/DVD drive is not accessible via an assigned drive letter
Issue not present
Issues found
Detection details
6Media in CD/DVD drive is not readable (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)Not fixed
The drive is empty or the media format is not supported
Insert readable mediaCompleted
Insert a readable CD or DVD into the selected CD/DVD drive
6Microsoft Fix it Solution - MoreOptionFixed
Microsoft Fix it automated solution
Microsoft Fix it Solution - MoreOptionCompleted
Microsoft Fix it automated solution
Potential issues that were checked
Detection details
Your CD/DVD class filter was not recognizedIssue not present Your CD/DVD device may not be recognized when plugged into your computer. This problem may occur if upper and lower filters are being used in the registry. Your CD/DVD device is not recognizedIssue not present Your CD/DVD device may not be recognized when plugged into your computer. This problem may occur if upper and lower filters are being used in the registry. Drive is disabled (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)Issue not present The CD/DVD drive have been disabled in Device Manager Drive is not assigned a drive letterIssue not present The CD/DVD drive is not accessible via an assigned drive letter

Hello ReyHpComputer,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your Optical Drive is not working correctly and you are seeking assistance. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
If you happen to be running Windows 7 you can try the HP Support document: Drive Cannot Read Discs (Windows 7), as it was designed to help resolve issues with the Optical Drive not reading discs.
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Anonymous UUID: 4C525199-69C6-71DC-C013-E851F4607A14
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*** Panic Report ***
Machine-check capabilities: 0x0000000000001c09
family: 6 model: 26 stepping: 5 microcode: 17
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IA32_MC8_MISC(0x423):   0xb5dc2cae00090087
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IA32_MC8_STATUS(0x421): 0xfe0000000001009f
IA32_MC8_ADDR(0x422):   0x00000002143ba040
IA32_MC8_MISC(0x423):   0xb5dc2cae00090087
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IA32_MC8_MISC(0x423):   0xb5dc2cae00090087
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IA32_MC8_MISC(0x423):   0xb5dc2cae00090087
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IA32_MC8_ADDR(0x422):   0x00000002143ba040
IA32_MC8_MISC(0x423):   0xb5dc2cae00090087
panic(cpu 1 caller 0xffffff800461f12a): "Machine Check at 0xffffff7f860da242, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000060000d83d000, CR3: 0x00000000077b1000, CR4: 0x0000000000002660\n" "RAX: 0x0000000000000020, RBX: 0xffffff80230c8000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff81eebd3d40, RBP: 0xffffff81eebd3d70, RSI: 0x0000000000000006, RDI: 0xffffff8022b5d300\n" "R8: 0x0000000000000000, R9: 0x00004413a66b9d8d, R10: 0x0000000000000000, R11: 0x00000000e0000000\n" "R12: 0x0000000000000006, R13: 0xffffff8022b405c0, R14: 0x00000000000007b0, R15: 0xffffff7f860f6e20\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f860da242, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/trap_native.c:1 68
Backtrace (CPU 1), Frame : Return Address
0xffffff81e31b5e90 : 0xffffff800453a811
0xffffff81e31b5f10 : 0xffffff800461f12a
0xffffff81e31b6070 : 0xffffff800463acef
0xffffff81eebd3d70 : 0xffffff7f860d21e9
0xffffff81eebd3e60 : 0xffffff7f860d15b4
0xffffff81eebd3f20 : 0xffffff80046202ae
0xffffff81eebd3f40 : 0xffffff80045514bb
0xffffff81eebd3f90 : 0xffffff8004551970
0xffffff81eebd3fb0 : 0xffffff80046192c7
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com.apple.driver.AppleIntelCPUPowerManagement(218.0)[8A527838-F32D-3D7C-A580-3E2 C0B82BC0E]@0xffffff7f860cf000->0xffffff7f860f9fff
BSD process name corresponding to current thread: kernel_task
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14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004200000
Kernel text base: 0xffffff8004400000
__HIB text base: 0xffffff8004300000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 74851190556183
last loaded kext at 285850457753: com.apple.filesystems.msdosfs      1.10 (addr 0xffffff7f87043000, size 69632)
last unloaded kext at 399361071174: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f87043000, size 61440)
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com.apple.filesystems.smbfs            3.0.0
com.apple.filesystems.autofs            3.0
com.apple.driver.AppleBluetoothMultitouch         85.3
com.apple.iokit.IOBluetoothSerialManager            4.3.1f2
com.apple.driver.AppleHWSensor   1.9.5d0
com.apple.driver.AudioAUUC           1.70
com.apple.driver.AppleTyMCEDriver         1.0.2d2
com.apple.driver.AGPM        100.14.37
com.apple.driver.AppleOSXWatchdog        1
com.apple.driver.AppleMikeyHIDDriver     124
com.apple.driver.AppleMikeyDriver           267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleUpstreamUserClient          3.6.1
com.apple.driver.AppleMCCSControl          1.2.10
com.apple.kext.AMDFramebuffer    1.2.8
com.apple.iokit.IOUserEthernet       1.0.1
com.apple.Dont_Steal_Mac_OS_X      7.0.0
com.apple.AMDRadeonX3000         1.2.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.1f2
com.apple.driver.AppleHWAccess   1
com.apple.driver.AppleHV    1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.kext.AMD5000Controller           1.2.8
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage           2.6.5
com.apple.driver.MaxTranserSizeOverrideDriver 3.5.0
com.apple.driver.AppleUSBDisplays           372.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache            35
com.apple.iokit.SCSITaskUserClient            3.7.0
com.apple.driver.AppleUSBHub      705.4.1
com.apple.driver.AppleFWOHCI      5.5.2
com.apple.driver.AirPort.Brcm4331           800.20.24
com.apple.driver.Intel82574L         2.6.5b1
com.apple.driver.AppleAHCIPort     3.0.7
com.apple.driver.AppleUSBUHCI     656.4.1
com.apple.driver.AppleUSBEHCI     705.4.14
com.apple.driver.AppleHPET           1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons           3.1
com.apple.driver.AppleSMBIOS       2.1
com.apple.driver.AppleACPIEC        3.1
com.apple.driver.AppleAPIC            1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          218.0.0
com.apple.nke.applicationfirewall   161
com.apple.security.quarantine        3
com.apple.security.TMSafetyNet     8
com.apple.driver.AppleIntelCPUPowerManagement        218.0.0
com.apple.kext.triggers         1.0
com.apple.driver.AppleHIDKeyboard         175.5
com.apple.driver.IOBluetoothHIDDriver    4.3.1f2
com.apple.driver.AppleMultitouchDriver   260.30
com.apple.iokit.IOSerialFamily         11
com.apple.driver.DspFuncLib          267.0
com.apple.kext.OSvKernDSPLib      1.15
com.apple.iokit.IOAudioFamily         200.6
com.apple.vecLib.kext           1.2.0
com.apple.iokit.IOSurface     97
com.apple.iokit.IONDRVSupport      2.4.1
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.iokit.IOAcceleratorFamily2         156.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOFireWireIP           2.2.6
com.apple.driver.AppleSMBusPCI   1.0.12d1
com.apple.driver.AppleHDAController        267.0
com.apple.iokit.IOHDAFamily           267.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient     705.4.0
com.apple.kext.AMDSupport            1.2.8
com.apple.AppleGraphicsDeviceControl     3.7.21
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.driver.CoreStorage          471
com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.0
com.apple.iokit.IOUSBMassStorageClass     3.7.0
com.apple.iokit.IOUSBHIDDriver     705.4.0
com.apple.iokit.IOUSBHIDDriverPM            705.4.5
com.apple.driver.AppleUSBComposite        705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.0
com.apple.iokit.IOFireWireFamily    4.5.6
com.apple.iokit.IO80211Family       700.52
com.apple.iokit.IONetworkingFamily           3.2
com.apple.iokit.IOAHCIFamily          2.7.0
com.apple.iokit.IOUSBFamily            705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime            2.0
com.apple.iokit.IOHIDFamily            2.0.0
com.apple.iokit.IOSMBusFamily       1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore     2
com.apple.driver.AppleMobileFileIntegrity            1.0.5
com.apple.driver.AppleCredentialManager           1.0
com.apple.driver.DiskImages           389.1
com.apple.iokit.IOStorageFamily      2.0
com.apple.iokit.IOReportFamily       31
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform         3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.Libm   1
com.apple.kec.pthread          1
com.apple.kec.corecrypto     1.0
Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 2.8 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x859B, 0x435435313237324241313036372E4D313846
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x859B, 0x435435313237324241313036372E4D313846
Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1066 MHz, 0x859B, 0x435435313237324241313036372E4D313846
Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1066 MHz, 0x859B, 0x435435313237324241313036372E4D313846
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en2
PCI Card: ATI Radeon HD 5770, Display Controller, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: WDC WD1001FALS-41Y6A1, 1 TB
Serial ATA Device: WDC WD10EADS-00L5B1, 1 TB
Serial ATA Device: WDC WD10EADS-00P8B0, 1 TB
Serial ATA Device: WDC WD30EZRX-00MMMB0, 3 TB
USB Device: Hub
USB Device: ImageMate 14 in 1 Reader/Writer
USB Device: Apple Cinema HD Display
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus:

That is the distinctive panic report of an uncorrectable memory error.
*** Panic Report ***
Machine-check
9 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000004
machine-check is a Hardware problem. Memory problems often show error code 4 or 5, and are detected by MULTIPLE Processors at once. (a software problem would panic-out ONE Processor, and would not say Machine-check.
The Xeon Processor with Error Correcting Code memory on the Mac Pro stores additional bits with each word in memory, carefully computed so that if the word is read back with one bit wrong, the errant bit can be corrected by Hardware with essentially no slowdown. A background task collects and tabulates the error occurrences, and they can be read back using the STATIC display shown below.
Uncorrectable errors are detected, but most of these cannot be corrected, so your Mac will halt with a kernel panic, machine check detected by multiple processors. This is by design, to avoid poisoning your data.
About this Mac > ( More Info ) > (Report ) > Memory:
graphic from anandtech.com
So go about your usual work. From Time-to-Time, re-invoke or Refresh this display. The first modules to show up with errors are BAD, and any filled slots that show as "empty" had errors during the power-on self test, and are also BAD.

CD/DVD not working (error report included

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