CD-DVD ( Optical Drives ) Common Problems and Solutions

CD/DVD Common Problems…
Dear friends, I have noticed that many laptop users suffering from some common problems. cd/dvd ( Optical Drive ) problems are one of them.. so here I am trying to collect and make available solutions related to cd/dvd drives . Almost all solutions are already advised in previous posts but these are  all are in one post. We all are here for sharing problems and solutions. I always appreciate all corrections and additions. In first look optical drive problems seems like hardware problem. These problems have hardware/software both possibility so I request to administrator, to make available this post in both ( hardware – software  ) sections. I put only solution links to save forum’s valuable space.
CD-DVD drive called  an OPTICAL DRIVE.
CD-DVD discs called A MEDIA
There are 2 possibilities for optical drives problems.
Widows based problems
Hardware based problems
First here are windows based few common problems
All windows based solutions are from Microsoft Corporation.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs - Windows XP...
Symptom:Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows V...
Symptom : You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1 or you install or uninstall applications that have a CD/DVD filter driver.
When you restart the computer, the CD drive or DVD drive no longer works as expected
Your CD or DVD drive cannot read or write media
Symptoms : Your CD or DVD Drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to by your CD or DVD drive
You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter
How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or ...
Symptoms:
The disc label does not appear in Windows Explorer.
The contents of the disc do not appear in Windows Explorer.
When you insert the disc in the drive or when your computer tries to read the disc,the computer stops responding.
You cannot eject the disc from the drive.
The computer takes a long time to read the disc.
CD drive or DVD drive errors may cause unexpected program crash in Windows XP
Symptom : Error
"Program_name has caused and error and must be closed. We apologize for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve rogram_name. We will treat this report as confidential and anonymous. To see what data this error report contains, click here."
You cannot write to a DVD-RAM disc that is in a DVD-RAM/CD-RW combination drive
Symptom : "The disc in the drive is not a writable CD or it is full. Please insert a blank, writable CD into drive D:\, or insert a disc with enough free space to hold all the files you have selected for writing to CD. "
DVD-RW Drive Appears in My Computer as a DVD-R Drive
Symptom : "If your computer has a DVD-RW (digital video disc rewritable) optical drive, the DVD-RW icon may not appear in My Computer. Instead, your DVD-RW optical drive may appear as a DVD-R (digital video disc recordable) icon."
Windows XP does not recognize a DVD-RW disc
Symptom : When you insert a DVD-RW disc into the DVD drive of a Microsoft Windows XP-based computer, Windows XP does not recognize the disc. For example, you do not see any files on the disc.
You may also experience this problem with DVD-RW discs that have been formatted as VD-VR. Some consumer DVD recorders use the DVD-VR format.
CD-R drive or CD-RW drive is not recognized as a recordable device
Symptom : When you try to burn data to a CD-R or a CD-RW, you do not have the option to send data to the CD drive.
When you view the properties of the CD-R drive or the CD-RW drive, you notice that the Recording tab is not displayed in the CD Drive (drive_letter: ) Properties dialog box, where drive_letter is the letter of the CD-R drive or CD-RW drive.
Note To view the CD Drive (drive_letter: ) Properties dialog box, click Start, click My Computer, right-click the CD drive that you want, and then click Properties.
Additionally, you may receive the following error message:
There is no disc in the drive. Please insert a writable CD into drive.
CD-ROM Drive May Not Be Able to Read a UDF-Formatted Disc in Windows XP
Symptom : Your computer cannot read some or all files on CDs or DVDs that were recorded through the use of the Optical Storage Technology Association (OSTA) Universal Disk Format (UDF) file system standard. Symptoms may include:
The disc is not recognized at all and shows up as empty.
Error messages such as "The file or directory is corrupt and unreadable" appear when you try to access files in Windows Explorer.
Some portions of a DVD-video may not function correctly
How to troubleshoot issues that occur when you write data to a CD-R or CD-RW optical disc in Windows...
Symptoms :issues that occur if you write data to CD-R and CD-RW optical discs and how to troubleshoot issues with CD-R and CD-RW drives.
These are most common issues related to optical drivers.
Tomorrow will try to explain hardware possibilities.
All friends suggestions and correction are highly advisable..

I upgraded to W7 and everything works fine except two things.
I followed the
http://h30434.www3.hp.com/t5/Operating-systems-and-software/Windows7-Upgrade-Guide-for-dv6000-dv9000...
process and still have the problem DVD not under device manager
 DVD spins when booting but after W7 splash screen no longer functions, it did work prior to upgrade.
I have seen many listed problems but no solution. my device is a TS-L632N and based on the most recent drivers i can find still not working. I looked in the registry and it is not listed under cdrom or
{4D36E965-E325-11CE-BFC1-08002BE10318}
there are no upper or lower filters

Similar Messages

  • CD/DVD Optical Drive problems

    I've had lots of problems with my CD/DVD optical drive. Took it to the Genius Bar last month and had it replaced under warranty. Has worked fine with DVDs since. NOW, however, I have a CD in the drive -- stuck -- not registering on the desktop and inaccessible.
    1) Any suggestions how to get it out? (Why not the good old days of Apple when a bent paper clip was the ultimate tool?) I've tried Shutting Down, Restarting, with and without Command key down. Nothing ejects it.
    2) Any thoughts -- might it be the brand of CD or just a faulty mechanism?
    I'd really appreciate any help!
    Thanks, CLW

    Depress the mouse button at startup and it should eject. If that doesn't work, post back for more suggestions.
     Cheers, Tom

  • What is the best and reasonably priced external cd/dvd optical drive for an Imac 21.5 inches from late 2009?

    What is the best and reasonably priced external cd/dvd optical drive for an Imac 21.5 inches from late 2009?

    A lot of people have a Mac where the superdrive has been taken out to be replaced with a harddisk. Try to find a friend who has done that, give him a beer and take the superdrive, then buy a superdrive container from OWC or another for  afew dollars and put it in there. This slimdrive container has a USB connector. There you go.

  • DVD optical drive no longer works with Windows under bootcamp or parallels

    For some strange reason, the DVD optical drive- Optiarc 5680 on my 27" iMac, no longer works anymore with Windows under Parallels or Bootcamp. It used to work perfectly fine before, but now it just shows up with a yellow exclamation mark under Device Manager and Code 39 "Windows cannot load the device driver..."
    The DVD drive continues to still work fine with OSX. But it won't work anymore under Windows via Parallels or bootcamp, despite trying to uninstall the optical device drivers, update, reinstall, etc. Anybody else experiencing this or have any ideas?

    Finally found the solution for anybody else who runs into this problem. It was solved by doing a registry mod in Windows from this site:
    http://aumha.org/win5/a/xpcd.php#problems
    described in “My CD drives have vanished (from Explorer, Device Manager, etc.)”
    After applying the registry changes the DVD optical drive worked instantly again with Windows....sigh...guess I can't blame the Mac on this one.

  • Dv6915nr DVD optical Drive is MISSING

    Help my
    Dv6915nr DVD optical Drive is MISSING for 3 weeks now. I have done seaching the problem all over the internet.
    still couldn't find the solution for it.
    Microsoft fix it doesn't fix the problem.
    Device Manager won't show any Dvd/Cd drivers
    There are 2 ATA devices listed 
    Ata channel 0 - target:0  - device type:ATA Disk - Current mode: Ultra DMA mode 5
    Ata channel 1 - target     - device type:                  - Current mode:
    Last time the Dvd drive works and the ata channel 1 target is 1 device type is dvd/cd driver.
    i can press the eject button, i can put in the cd and the dvd driver will spin, the light will go on  for 3 secs then it stopped.
    My computer won't show any Dvd Driver.
    Someone help.

    lots of people having this problem.
    I wonder why....
    maybe AVG or some thing is blocking the access of the Dvd-driver?
    But get this, when ever i reinstall OS , win vista,
    the dvd-rom will show up and starting working....after while or downloading
    some windows updates, it stop working again....
    hmmmm.......
    hmmmmmmmmmm....
    who can  configure this out.
    it could be the microsoft's problem. or anti-virus problem.. i dont know.
    but every one here got this problem really need some help from the experts.

  • Add a 2nd HDD using the CD/DVD Optical Drive Bay

    Hi HP,I,m going to add a 2nd HDD for my laptop bu using CD/DVD optical drive bay,so,i don't know if optical drive connection support SATA 2 or SATA3? And where i can buy a bay for 2nd HDD( good quality)? Tks a lot!
    This question was solved.
    View Solution.

    Dảkwarrior1912 wrote:
    Why hard drive conection support SATA 3 but optical drive support SATA2??As i know the other notebook like asus or dell support SATA 3 both conection(hard drive and optical drive)
    It appears that you did not understand the post that I made.
    If you purchase a high end notebook that has a chipset with sata controllers that support SATA3 then SATA3 devices will run at SATA3 bandwidth. Your notebook is not one that does.
    It would not matter which brand you chose.
    If you decided to economize and purchase a mainstream notebook, then the issue would still be the same.
    Notebooks are not created equally. It is the same with desktop PCs.
    That is why each manufacturer has a tiered structure to accomodate the economic means of the target market.
    1) Entry level (basic chipset and CPU)  $
    2) Mainstream (mid level chipset and mainstream CPU)  $$
    3) High end.  (high end chipset and high performance CPU, wifi adapter and even SSD hard disks)  $$$
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • CD/DVD optical drive pavilion dv6815nr

    My computer does not show a CD/DVD optical drive in its device manager anymore. I can't update or roll back the drive because it says I do not have one. Has anyone had this problem?

    Yes, lots of people. It is common with Vista but can happen with XP.
    AutoFix
    Above is a link to a Microsoft site which has an automatic fix link. I have actually had better luck with the manual registry edit also described in the article. In fact, I just successfully did this about 20 minutes ago to a Sony Vaio I am working on. Good luck and post back with questions.

  • USB DVD Optical Drives

    Dear Forum:
    (This is my first submission, so please forgive me if I don't do it correctly.)
    A few months ago, I purchased a HP ENVY 23-k110 Desktop.  I did not know at the time of purchase that it did not have a DVD Optical Drive, so I purchased a USB External DVD Combo Drive Writer and it did not work - it just spun around for a few seconds while the green light flashed a few times.  Nothing happened on the screen.  I tried and re-tried to get it to work without results.
    Thinking the drive was defective, I returned it and bought another combo drive of a different brand and, to my disappointment, I could not get this to unit to work either.  Again, nothing happened on the screen.  By now, I figured that either I was doing something wrong or maybe there was something wrong with my computer.  Out of frustration, I decided to get yet another, more expensive unit.  However, after following the instructions for this new, third combo drive, I could still not get it to work and I was becoming angry!  As was the case with the previous tries, nothing appeared on the screen.
    If anyone has ideas or suggestions for me to get this USB External Combo Drive to function, I will be grateful!  Thank you for your time and help!  ~ Max

    Is the computer recognizing other USB devices through those ports?
    If not, try resetting your USB controllers.
    (Instructions from the Microsoft Support Forum) 
    To disable and re-enable the USB controllers, follow these steps:
    Click Start, and then click Run.
    Note If you are running Windows Vista, click Start, and then use the Start Search box.
    Type devmgmt.msc, and then click OK. Device Manager opens.
    Expand Universal Serial Bus controllers.
    Note You might have to scroll down the list to find this item.
    Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
    Repeat step 4 for each USB controller that is listed under Universal Serial Bus controllers.
    Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
    Check the USB device to see whether it is working.
    I work on behalf of HP (But this isn't my job)
    Mark my post as “Accept as Solution" if you feel my post solved your issue, so that others with the same question can find the answer.
    Please give me Kudos if I wrote something that helped you.

  • How do I disable my dvd optical drive on my MacBook Pro (Mountain Lion)?

    Hey,
    I have dvd stuck in my optical drive and it keeps on making a noise-non stop. I've tried everything to remove it, ATM cards, rebooting whilst holding mouse key and eject botton, terminal command etc etc.-nothing works! I'm stuck in North Africa with no Apple services available anywhere close by.
    I don't really use the dvd drive that much anyway so I would like to just disable my dvd optical drive all together. I saw that it is possible on Snow Leopard and Lion but the option to go to /Library/Extensions and removing (IODVDStorageFamily.kext) and removing it is not available on Mountain Lion.
    Help please!

    Light source. Straightened paper-clip. Insert straight (no wiggling around) to find the mechanical eject hole on the edge of the DVD drive.
    Hold the MBP trackpad down during a cold reboot. I know you said you used a mouse like this.
    In Terminal, type drutil eject
    Try ejecting the DVD with the MBP flipped upside down. Sometimes all you need is gravity. If the credit card didn't pry it up off the drive spindle, maybe this will.
    Because of your location, you may not have the tools to take the MBP apart and remove the DVD drive.

  • P775-S7232 optical drive powered off and cannot power on

    I've found the answer (at least for me) to the optical drive powering off and refusing to power on again in my Satellite P775-S7232. When it happened, my internal optical drive would only be recognized intermittently, even in the BIOS. I finally tried installing a new hard drive and all of a sudden, the optical drive was working again.
    I then installed a clean copy of Windows 7 Home Premium x64 from a boot DVD, installed all the NECESSARY hardware drivers from a TOSAPINS Folder DVD disc I had burned earlier and AVOIDED installing any and all TOSHIBA-branded software and demo software from that folder, especially anything that had to do with "power management" or "ecology (ECO)". The only exceptions being the Toshiba Web Camera Application and the TOSHIBA HDD Protection (solves the Unknown Device ACPI/TOS620A error in Windows 7 Device Manager).
    I don't think anything was wrong with the original HDD, in fact I'm reformatting the drive right now on a different system and it appears to be just fine. But something went wrong in the original Toshiba software to turn off that optical drive and not turn it back on again. So far, with a virgin installation of Win7 x64 from a different source and being VERY selective on what I reinstalled, everything has been working great and I'm much happier without all the crapware and "helpful" Toshiba applications.

    I found that my optical drive would power off & couldn't power it on (like many of you)  when it arrived md Nov.
    Did a bunch of research & tried a lot of things and it finally stayed on.
    A few days ago it was powered off again. Finally noticed that the day before I got an auto download of Lenovo's power manager.
    I 'uninstalled' it & the drive stays on.
    Needless to say I turned off auto updates.

  • My iSight is not working on my Macbook Pro. What are the possible problems and solutions?

    My iSight is not working on my Macbook Pro. What are the possible problems and solutions?

    Hello Douglas,
    Thank you for the details of the issue you are experiencing with the built-in iSight camera on your MacBook Pro.  I recommend the following steps for this issue:
    Important: Follow these instructions in order. Test the camera between steps to see if the issue is resolved.
    Built-in iSight cameras
    These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
    See if the issue is application-specific.
    Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
    See if the issue is user-specific.
    Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
    Find out if the computer recognizes the iSight
    Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
    Reset SMC or PMU
    Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
    If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
    You can find the full article here:
    How to Troubleshoot iSight
    http://support.apple.com/kb/ht2090
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • CRM Solution database  How to main the problems and solution types

    Hi
    Can anyone tell me how to maintain problems and solutions in the CRM solution database , after setting up the TREX and SAF for the IC webclient .
    we are unable to maintain the problem types with 1200 words in the problem description in IS01 Transaction  We are unable to  assign the codes to  the problem type at the time of  maintaining the problems and solutions in the IS01 transaction for solution database . after maintaining the problems and solutions the SAF indexing with full compilation and cluster compilation . the list of documents were showing successful status but when we search by the attribute type in the knowledge search  the message is showing no search refinement found .kindly expedite the solution for the  the above description
    The TREX connectivity has been established successfully and the SAF is configured successfully without any errors in it but  but we are unable to search the text based and attribute based search in the IC webclient knowledge search .
    Regards
    Vikas dinaker

    Dear Vikas,
    Kindly check C13_BB_Config guide as service marketplace.
    It says in section 3.1.5.2.3 on page 57, the below mentioned paragraph.
    3. On screen Create Problem maintain the following data:
    Be sure that the descriptions of the following problem(s) and solution(s) are defined in all languages that you want to use (e.g., in the E-Commerce Internet Customer Self-Service).
    4.Choose Enter. The default parameters are filled; please also see the NOTE following this description.
    5.Enter the problem description listed in the box below. The first line should not exceed 40 characters, for this is like a short description of the problem that will be displayed in the first line of the hitlist in the search.
    hope this helps
    Amit

  • Best Practice on Knowledge Management, IS01 Problems and Solutions

    Been Playing with KM and looking for insight from other users (will give points) using it for ICWC.
    We have mulitple product lines where we have documents with Q & A's in each line.  As I look at moving that into CRM via IS01, I am looking for any Best Practices or recommendations.
    1. Create a single problem and solution for every question.
    2. Create a single problem (list all questions)  for every product line and create multiple solutions that are linked to that problem (solution for each question)
    3. Is LMSW a good tool for loading data in mass?
    The ICWC search brings back the 1st line on the problem & solution on the screen, meaning I try to limit the characters used so it fits on the ICWC screen, a long 1st line on the problem doesn't allow the agent to see enough of the solution without opening the link.
    Thanks,
    Edited by: Glenn Michaels on Jun 14, 2008 9:52 PM

    Hello Glenn,
    If it helps, here's a scenario about KB on my company system.
    Our call center supervisors are the persons who creates problem and solutions in our KB. They maintain it but don't use IS01 transaction. They use instead  People Centric BSP's for Problem s and solutions (they're integrated in IC webclient with the help of transaction launcher).
    Normally, they prefer creating multiple solutions to one problem, instead of single problem - single solution method. This because some questions may have multiple solutions. They could put all the solutions text in one solution object, but for maintainance purposes we think it's better to create multiple solutions object to every solution text, because if one solution becames obsete, all we have to do is unlink instead of changing the text.
    We don't use LSMW. I don't have much experience in LSMW, but if you use it, be careful to respect KB interval numbers for problems and solutions. We implement an initial set of problems and solutions in our Development system, and we passed to the Quality and Produtive system, with the precious help of sap note '728295 - Transport the SDB customization between two CRM systems' and '728668 -Transport the content of the SDB between two CRM systems'.
    One cool idea to use the KB is using Auto-suggest feature. The idea is to integrate the links between problems and solutions with, for example, service ticket categorization, using BSP Category modeler, and when an agent classifies a ticket, at the top of the screen it will appear the suggested solutions/problems for the classification choosen.
    I think that's all.
    Sorry for my poor english. Today I'm not feeling very inspirated
    Kind regards.
    Edited by: Bruno Garcia on Jun 17, 2008 9:51 PM (added note 728668)

  • TS1362 I am having trouble playing imported cds.  The tracks keep sticking which is a bit like buffering is this a common problem and can i rectify it.

    Being new to the iphone I am having trouble listening to imported cds.  The tracks keep sticking a bit like buffering.  Is this a common problem and can it be solved just by addressing a general buffering problem which I already have on youtube but have not rectified as yet.
    Thanks Kaz T

    If <alanfromnewtownards> fix fails to address the issue - turn off iMessage and Facetime in Settings.  Settings\iMessage, and Settings\facetime.
    Sync by cable to iTunes.
    Leave cable connected, open Settings\iCloud and ensure at least Mail is on and dsplays your Apple iD email -  then turn iMessage and Facetime back on.  Ensure that in the ISettings...\iMessage...\Facetime page that the Receive at field and Receive video calls at email address is the same address as your Apple I.D.
    Resync when finished.
    If still having problems with Facetime then check that the required port is open - allowing traffic in your router.
    http://support.apple.com/kb/TS1629
    In some cases you may need to turn on Port forwarding and open the port manually to allow traffic through.  See your router documentation for details.
    If having problems verifying, open iTunes store App on your pad.  at bottom of page, click on your ID and sign in. Go to your Account details (re-veryfying and answering security questions may be required to do this) - check all details are correct.
    Finally right click your device icon in iTunes and select Reset warnings.  resync when finished.
    Ct

  • Solution Database - Maximum number of Problems and Solutions

    Hi everyone,
    I´m new at CRM and I was wondering if you could help me sharing your knowledge and experience on this.
    I completed the SAF and solution database configuration , I was wondering if there´s a maximum number of problems when creating problems and solutions on IS01? Also Can I have 2 or more solution data bases (with different problems and solutions) assigned for a business role?
    comments are appreciated
    thanks!

    http://help.sap.com/saphelp_crmhana/helpdata/en/a4/9fa471b41f44828da6ea1490f02e2b/frameset.htm
    What about this?
    Best regards,
    Thomas Wagner

Maybe you are looking for

  • Audio tag not working in safari 5.1.7 browser on windows 7 machine

    Hi, I have a query. I need to play mp3 sound in the safari 5.1.7 browser on windows 7 machine using javascript code. I have tried all the three tags(<audio> <embed> and <object>) for playing mp3 audio in the javascript function. But I am not able to

  • Problem in submitting data while refresh in web application

    Hi all, I have problem in submitting data while refreshing the page. In my application voucher number is generated automatically and as soon as number is genereated voucher detail is inserted in database for newly generated voucher number. Both of th

  • Need help putting info in table

    I am new to Dreamweaver. I am trying to make a very basic website useing a table. Top section for logo, left for links, and the main information in the bigger of the boxes. Anyway, I made the table but will not let me put anything in the table. I hav

  • Help needed for Connection Pooling

    I want to know about connection pooling in java.Can anyone suggest a best tutorial or link to learn this.

  • Flash turns my wireless connection off - help

    Flash turns my wireless connection off, if i don't unistall it i can't go online. help me