CD/DVD player not reading

I have a Satellite Pro C650-EZ1250D and a month ago my CD/DVD player stop reading media. I just was on the MicroSoft Windows fixz it website and downloaded two different fixit files and after running them both I received the same message:
This troubleshooter is invalid or might have expired. If the file name was changed when the troubleshooter was saved, the troubleshooter is rendered invalid and cannot be run.
To obtain a current version, please visit http://www.microsoft.com/fixit
I have tried this five times with no change.
Please advise..........Please help..............PLEEEEEEEEEEASE!

Satellite Pro C650-EZ1250D
You want us to guess. Maybe this one??
Satellite Pro C650-EZ1550
Try fixing the registry directly according to the instructions further down in this article.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
Attach a picture of the message you get when you use the Fix it there.
-Jerry

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Burned DVD issues in DVD player not reading or music issues stop and start

I'm a PC converted to a MAC (less than a month) and love it so far. I have been able to create and burn a DVD. The problem I'm having is one DVD player will not read the DVD (Hitachi). The other DVD player will play it, but the music stops and starts when it transitions (twirl) to another picture (Panasonic DVD/VHS combo). I'm using a DVD R Memorex. Neither one of the player are new. Would love to use this to make the Grandparent's a DVD of the grandchildren from birth to present as Christmas present. What do I need to use or do to be able to watch on any DVD player as well as the computers?
Message was edited by: me01

Hi me01
Welcome to apple discussions. Try using 99 photos / less to avoid issues with audio fades / drops. Also do a search for Memorex on this forum and you'll see it's not the first choice of dvd's for most users. Instead try Verbatim, Maxell, or Taiyo Yuden and burn at 4x from a disc image for best results. Wish you luck and feel free to post back with results or any further questions.
Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software / products that may be mentioned in this topic. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information above at your own discretion.
Message was edited by: SDMacuser

DVD player not reading discs. Any DIY advice?

Hello Everyone, my DVD player suddenly isn't reading discs. It just makes a ticking noise. Does anyone have DIY repair advice? Thanks! Kristina
Solved!
Go to Solution.

Clicking sound indicates optic lens is trying to focus on disc, 2 DIY options, try both. First make sure discs are clean & have no finger prints or smudges on them, second, if the lens is dusty you can open the drawer and shoot some air duster striaght in the center (the compressed air duster you find in the computer dept. for cleaning keyboards & dusting screens). You can put the straw in the opening about 1 inch, directly in the center, make sure the can is upright. If this doesn't work, it might be time for service.
-Agent M
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DVD Player not reading CD or DVD

I have a Satellite A665-56093 laptop, and the DVD/CD player was working, and now it won't read CD's or DVD's. The model on the drive (according to device manager) is TSSTcorp CDDVDW TS-L633Y.
When I put a CD or DVD in you can hear the computer trying to read it, but then after a minute or so, it just ejects and asks for a valid disc. I can see that the drive exists in Windows Explorer, but can not see the contents of the disc.
It appears that a data disc (software install) is read fine. I tried updating the drivers for the Drive, but it says that they are up to date.
Any Ideas? I am just stuck...

Anyone find a fix to the tsstcorp TS-L633Y reading only 1 out of 3 DVD movies during the past 2 months? I've searched high and low, but can't find a fix. It spins the movie and kicks it out asking for a valid disk. I uninstalled the driver, reinstalled, and nothing. I've Googled and googled, but nothing comes up to help me sort this problem out. The Redbox DVD's work in my sister's HP laptop. It's a Samsung problem in my Toshiba notebook as it's a Samsung drive with Korean electronics not being fully perfected yet to the Japanese level of perfection in my experience. The player seems to be find and plays some DVD's and all CD's. I didn't notice the problem until I started renting Redbox back in late January. I thought for a while the DVD's were requiring validation that they were valid copies, but that's not the case. It's some kind of software problem, but the system says the device is working fine.
Eludes me????

Pavilion Dv6 Blu-Ray/dvd player not reading disc's.

i need help, my pavilion dv6 do not play disc. wat i may do..

Hello man-el,
Welcome to the HP Forums!
I understand the computer cannot read CDs. To assist you properly, I do require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Does this occur on certain programs, or all programs?
4. Have you installed any new hardware, software or drivers on this computer, before the issue appeared?
Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
Thanks for posting on the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

DVD player not reading

I'm being told that I've inserted a blank DVD. The same DVD contains videos and opens fine on other MacBooks.
Any advice?
Thanks

Try a commercial DVD. Your optical drive may need cleaning or replacement.

DVD Player Not Working - Need Help Please!

My eMac is currently not reading DVDs. The drive will recognize and automatically play commercial music CDs and software, as well as burned music CDs. However, when a commercial DVD is inserted into a drive, not only will the DVD player not recognize or play it, the eMac does not even notice that there is a DVD in the disk drive.
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hi there--
there are a number of things for you to try. one is to do a pmu reset. instructions are found in step 6 of this article. http://docs.info.apple.com/article.html?artnum=34885 if you have an ati graphics emac or later, then the pmu button is on the right side, not the left. if that doesn't work, then try resetting the firmware. boot to open firmware by holding apple-option-o-f and then type in the following commands--
reset-nvram (hit return)
set-defaults (hit return)
reset-all (hit return)
the last command will restart the computer. if neither of those things works, then i would try booting to the install disk and running disk utility. http://docs.info.apple.com/article.html?artnum=106214 if that fails, then i would create a test user (system preferences > accounts, then hit the plus sign) and see if there is any difference there. let me know how that is going for you. Sherry

HT2499 how to get mac dvd player not to play all and stop at each title?

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hi,
have issue with dvd player not working at all..not accepting discs ,no sound etc?
thankyou

After some research I tried a suggestion from another forum to repair disk permissions - so far so good (at least the dvd i was trying to watch played no problem)
I did see numerous posts in my travels where people had experienced exactly the samr thing that I had - is there a bug Apple???

EMac External LACIE DVD Drive not reading.

eMac External LACIE DVD Drive not reading.
eMac 700 MHz running OS X 4.4
Came without DVD or modem internal
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My DVD drive not reading DVDs, but can read some DVDs with data on it. Device manager shows no error

My DVD drive not reading DVDs, but can read some DVDs with data on it. Device manager shows no errors.
I tried to reinstall driver.
I downloaded new codec
I tried Microsoft FIX IT
Nothing worked.
Need some help.
Thank you!!
Paul

Hi Albos, This is a known problem. These superdrives die after a while. See the various threads on this site and the internet. I have the same problem with my Imac 20" 2.16 ghz. Just wants to burn and read cd's. Its has to do with the laser. For DVD an CD are two different laser and the one for DVD's has probably died in yours (as it did in mine). I bought an external LG burner and problem solved. (And a lot cheaper than replacing the superdrive)
Hope this helps you.
Robert

DVD Player not recognized by computer

Have Split x2 Windows 8.1. Have loaded software for LG Super Multi Blade DVD player. No autoplay. Works on another computer.
This question was solved.
View Solution.

Hello Arnoldj,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues with your Optical drive not autoplaying you discs in Windows 8.1. Although this is not a Windows 8.1, but a Windows 8 document the steps will be the same and I believe is where we should start. Please review the HP Support document: HP PCs - Drive Cannot Read Discs (Windows 8), which should address the issue you are having.
If you still require additional support please feel free to re-post. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

DVD player not working in Pavilion DV6-6102sa

The DVD player in my laptop won't play video DVDs.
It works okay with data discs, but films etc cause a problem - the drive spins up, and it sounds as though it's trying to read the disc, but not succesfully.
Depending on the player depends on what happens:
Windows Media Player may begin showing a garbled and unwatchable version of the disc, whereas VLC won't play anything. After a delay of at least 15 minutes (highly variable), the disc begins playing normally in both.
According to device manager, the drive is a HP DVDRAM GT31L. I'm running Windows 7 Home Premium 64bit. I've tried many different DVDs, all with the same result, and I've tried both Windows Media Player and VLC with equally useless results.

To repair permissions go to Applications -> Utilities -> Disk utility -> select the hard disk in Disk Utility, and click on repair permissions in the First Aid section.
Did you mean to mark my thing as helpful, or solved? I see you marked it solved suggesting the problem has gone away.
A third party peripheral is any device which you hooked up to the computer that is not made by Apple.

Apple DVD player not working on Mid 2011 iMac running 10.7.2

I have a 21.5-inch, Mid 2011 iMac which came with Lion preinstalled. When I insert a DVD, Apple's DVD player comes up with the following error:
"A valid video device could not be found for playback. [-70017]"
The DVD player works. I can play DVDs using VLC, and I can use it to burn in iDVD, but Apple's own DVD player simply will not recognize it. I hoped this problem might be solved when I upgraded to 10.7.2, but alas it has not.
Does anyone know how to fix or work around this issue? This computer is used daily for my media-heavy job, so leaving it somewhere for service is not really feasible unless I'm completely unable to work on it.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is localized to your user account, or is system-wide. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select “Help” from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Any application you run will behave as if you were running it for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
As Guest, launch the player and test. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

CD/DVD player not working (Toshiba Satellite L875d-S7232)

I purchased a (Toshiba Satellite L875d-S7232) on August 17, 2012 from a major retailer. Recently, the CD/DVD player will not play, or even recognize, commercially produced DVD movies. As a consequence, I cannot rent or buy movie DVDs, nor will any of the DVDs in my library work now. The DVD player in this Satellite is TSST SN-208AB.
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The player has no trouble with audio CDs.
I have spent about 10 hours on this problem now. What I have tried followed all of the standard "fixes" for this specific problem on this specific machine and the correct OS (Windows 7 Home Premium). None of the standard fixes fixed anything.
In Brief :
1. I uninstalled all programs which use the DVD player, except for the standard suite that came with the computer at time of purchase. Also, uninstalled all CODEC packages that were not part of the original suite.
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4. Used Microsoft "Fix It" program, which discovered "a problem" but had no description of the problem or a reference to a fix.
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6. Ran system files check, HDD corruption check. No problems reported.
Nothing done so far has moderated or altered the behavior in any way. Moreover, I have noted dozens and dozens of people on the internet in different forums with the same problem. What this means is that Toshiba is losing market share bigtime on this one.
Any fix would be appreciated.

Hi Sense no one has replied, I will offer my 2 cents. DVD drives wear out and they also get dirty. You could try to clean it with compressed air. DVD drives are fairly cheap and very easy to replace.
Dokie!!
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

CD/DVD player not reading

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