CD/DVD reads disc, but won't allow downloading

I'm having an issue where my CD/DVD drive recognizes the CD or DVD, but when I try to download the content from the disc I receive error messages. Happens with any CD/DVD. For example I loaded the Turbotax disc and it recognized it as the Turbotax disc, but the content couldn't be downloaded to the PC. I'm wondering if I inadvertently deleted and app? Thoughts?

Hi mikejdale
Welcome to Apple Discussions
When you insert the TurboTax CD a window should open that lets you drag the TurboTax icon to your Application Folder.
Try this:
1. Close all open windows (the TT installer window my not come to the front of other open windows)
2. Drag the TurboTax icon the the Application Folder in that window.
3. Once TT is finished downloading eject the CD.
3. Update TurboTax
Dennis

Similar Messages

Dvd/cd drive works but won't allow me to install new programs from disk, doesn't recognize the disk,

dvd/cd drive works but won't allow me to install new programs from disk, doesn't recognize the disk, what can I do?

Well I was able to obtain a work around download of Flash and it installed fine but Firefox tells me it needs updating so I go out, thinking I'm "IN" finally to update it and I get that issue of not being able to get the update for it. It's a regular laptop, not a touch screen or one of those new fangled ones for todays world. In fact it's a refurb so it's probably origin date was a year or so ago before all this MS stuff took off fully. So not understanding why I'm feeling like I'm being BLOCKED from getting the updated Flash I need and desire. If I click on the little "X" and tell it to ignore the warning the vid will play just fine but don't want to have to do that every time. Must be a better way.
Again, I'm sorry for posting in the wrong forum, getting this posted in the Flash forum was my desire but the way Adobe has this set up I just couldn't figure it out. I belong to ALLOT of forums and most are pretty straight forward but this one is confusing!

My ipad is saying I have app updates to install, but won't allow me to update. The update screen is blank. Any ideas on how to fix?

My ipad is saying I have app updates to install, but won't allow me to update. The update screen is blank. Any ideas on how to fix?

There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.

HT6114 I tried to download this to my macbook but when I click on it in the app "purchases" section, it says download but won't allow me to download it. Why?

I tried to download this to my macbook but when I click on it in the app "purchases" section, it says download but won't allow me to download it. Why?

What is it exactly that you're trying to download?
Do you have the URL we can check for you?

Just hooked up airport extreme. works on mac but won't allow phone or iPad on. how do i get them to connect?

just hooked up airport extreme. works on mac but won't allow phone or iPad on. how do i get them to connect?

How old are the various devices? It could be possible for you to have configured a very new AirPort Extreme in a way that older iPhones and iPads could not access. For example, could you have set up the Extreme to use only 801.11n and 5GHz?

I just bought 30$ itunes credit and redeemed the code, my balance is $30 but won't allow me to use because it keeps redirecting me to pay with a card....

i just bought 30$ itunes credit and redeemed the code, my balance is $30 but won't allow me to use because it keeps redirecting me to pay with a credit card

The Mac App Store prices do not include local sales taxes. The tax is added to the total before your sale is complete. Your gift card credit total is not enough to complete the sale, so you are being given the opportunity to add a bank card that will be charged the remainder of the amount. Your other option is to get another gift card and bump up the credit balance in your account.

Playlist just scrolls through tunes at top of screen but won't allow me to play them

my playist just scrolls through each title in the list but won't allow me to stop it nor will it play anything from playlists. installed iOS6 and it worked fine until today (about a week). Also turned on iTunes match and it continued to work for about 3 weeks. Still works on my other iphone4, but not on my 4s. Power down and up didn't work to fix the 4s - phone still sees titles, but only scrolls through them on its own and won't play any tunes

Hi Diver,
I haven't ever seen this happen, but if quitting apps and hard resets don't do it you might want to start clean. Are you able to run a backup of your iPad mini? If I was in your shoes, I would back up the iPad, erase the iPad and then restore the data to see if that fixes it.
Step 1 would be to back up the data (see http://support.apple.com/kb/ht1766).
Step 2 would be to restore the iPad to factory settings (see http://support.apple.com/kb/HT1414).
Step 3 would be to restore the backup (see http://support.apple.com/kb/ht1766).
Hope this helps!!
~Joe

I am a student trying to purchase creative card with a maestro card but won't allow anything other than master card or visa, is there any way around this?

I am a student trying to purchase creative cloud with a maestro card but won't allow anything other than master card or visa, is there any way around this?

No, not that I know about... but you might check the credit card page to see if there is an option
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html

Music from Amazon- is in ITunes Library but won't sync/download to IPod

I purchased music from Amazon. It downloaded to ITunes Library but won't sync/download to IPod (Nano 4th gen.) Plays with no problem on my Mac Pro but can't get it downloaded to my IPod. How can I resolve?

If you right click on the song it will give you an option such as Create AAC version or Create mp3 version.
To control what option appears Preferences, general.
At the bottom right is a button called import settings. This will start another dailog box where you can choose which encoder to use
Select Mp3 version.
Go back to your song and create an mp3 version and see if that synces

CD-RW/DVD-ROM drives reads and imports discs, but won't burn CD's

I'm working on my laptop and I can import material from discs, but I can't burn anything to CD. I've tried iTunes and buring from the finder and iPhoto and nothing works. I've tried iTunes the most and here is what usually happens: the disc begins to write and then partway through it gets spit out (after some thumping or whirring noise of some sort) and it says the disc is unusable or unreadable. I've tried several different kinds of discs and none of them work. I've also tried those discs on my G5 and they burn perfectly. On the rare occassion that a disc from iTunes burns all the way through, it ends up sounding really weird... kind of warbly I would said. Any help?

The best method for cleaning an optical drive that I know of is to purchase an optical drive lens cleaner (its a special disc that you insert into the drive and follow the instructions) at your local computer supply store.
One article I saw talks about lasers in optical drives just flat out dying over time -- but this doesn't sound like your situation since you can play, just not record, though maybe it's something to think about since you have had your 'Book for a while.
Finally, take a look at this Kbase article: http://docs.info.apple.com/article.html?artnum=151900 It seems to suggest (albeit under OS X 10.3.x, but I doubt that matters) that the inability to record on an otherwise operable optical drive lies with the disc being dirty or not the type or brand suitable for your drive. I can't say I agree, totally, with that analysis, but I thought you ought to be aware it's out there.
Try the lens cleaner. Here's an example of what I'm talking about. There are many others.
Good luck.
-- JDee

Cd/dvd rom reads cds but won't read dvds

I have a pbG4 titanium (M5884) with a MATSHITADVD-ROM (SR-8187) and am running 10.3.9. I can play cds fine, but when I attempt to insert a dvd, sometimes I hear something and it spits the dvd back out. Other times, it just holds the dvd and doesn't mount on my desktop. Is there any update that I need to install? I am trying to upgrade to 10.4 but my upgrade is on a dvd. Anyone have any ideas?

Hi,
It could mean your drive has come to the end of the rainbow and needs to be replaced. However, you could try running a DVD cleaning disc in the drive.
Is it only the install disc that won't mount? Have you tried a movie DVD? Check the install DVD to see if it is dirty or scratched.

Drive can read DVDs and CDs but WON'T Right

Hi can anyone help with this.
When I put a blank CD or DVD in the drive I get the "This Disc Cannot Be Used Because It Is Not Recognized" message.
But the drive does read discs well.
iDVD has not been able to burn a DVD for a while and in the last few days I can't even burn a CD.
I thought It was the drive, so I replaced it and got the same message!!
So is this a software problem?
And can anyone give me a clue to fixing it?
Thanks in advance?

LARRY I have a similar problem. Here is the Info. My son just got back from South Africa with a lot of
pictures on a DVD so I downloaded them onto My MacPro 2.8 single and then burned 3 Memorix DVD+R's for my Son and Daughter. I put one of them on a new DVD player I have hooked up to the TV
and it came up fine. My Daughter took it to work and put it on a computer at work and it would not come up. She brought it back home and I tried it on a new small DVD player I have and it would not come up. I had a friend burn the DVD on his window's Machine and it still would not come up for my Daughter. It came up on the small DVD player. The DVD in my MacPro is a Pioneer DVD-RW DVR 112D. My friend gave me a new Taiyoyuden DVD and it would not even come up on My machine.
So far I have not had any problems burning Music CD's or CD's with pictures on them. Help!!!

DVD/CD drive read/writes DVD, reads CD, but suddenly fails to recognize CDr

I'm having a problem that I just don't understand, and I can't seem to find any information on, so I'm hoping somebody out there has some thoughts.
I have a powerbook 17 with the DVD/CD listed below (from system profiler).
This drive has always worked perfectly, but now I find that I can:
- play DVDs
- burn DVDs
- play/read CD
but when I insert a CDr to burn, the icon never shows up on the desktop. Running disk utility lists it as a CD (read only) -- I'm not sure if disk utility is valid in this context or not, but I had to start it so that I could get at the CD to eject it.
At first I thought it might be the media I was using, but I tried two different kinds -- both failed, then I found some blanks of the brand and type that I've been using forever...failure.
So, can this be a hardware error? If so, how can a hardware drive error only affect recognizing writeable CDs? If this is the case, I'd like to learn something! =:-)
The only thing that's changed on this system is that I regularly run software updtate...everything's up to date. This is OSX 10.3.9.
Thanks,
keith
MATSHITA DVD-R UJ-816:
Manufacturer: MATSHITA
Model: MATSHITA DVD-R UJ-816
Revision: DXJ3
Serial Number:
Drive Type: CD-RW/DVD-RW
Disc Burning: Apple Supported/Shipped
Removable Media: Yes
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal

Keith, just for grins, go to your Apple and click it and then choose System Preferences, and when it opens choose CD-DVD and see what option you have checked for the different media.
Just a chance when you did an update it might have changed a default setting you had.
Don

DV7-1232nr LT smartcard reader sees but won't view/copy files despite admin/login; MS SW.

Despite being logged as admin, even sharing drive/folder, taking ownership, command prompt xcopy & in Vista Hm Prem, nothing will view or copy files to my PC! I've wasted 6 hours trying today, & the driver download is same as driver on LT, so that's no help--I had hoped to find an updated driver to fix this! The card is a Sandisk Micro-SD 2GB with adapter, fits & reads fine, but "access denied" for every attempt! I even changed ownership on each file, but it didn't change the access denied problem. I rebooted, tried diagnostic startup (in case of conflicts), tried shutting user acct. control off, etc. Since it's NOT sdhc (2gb & < qualifies), why won't the reader allow access to my files??? Do I need to use a different card reader through USB??? Then what good is the card reader installed?
BTW, 2 files that weren't in the image folder were able to be copied, but not viewed, after changing ownership. However, none of the others could be copied to the image folder on SD card, never mind onto PC. My LT is <2yrs old, am having all sorts of problems, not happy with HP so-called support after 1 yr, no help on expensive purchase like this? The Windows upgrade expired after 1 yr too, plus I bought this in 2010, yet its full of 2008 devices & SW?! (Brand new special ordered through Staples locally). What's with the Office 60-day TRIAL, can't uninstall that without windows/boot probs & sound issues. I have free full Open Source Office installed instead & had to keep the other MS crap (Office & Works) to keep LT working!!!
I got so tired of this LT always needing fixing I shut it down for 6 mo.'s, come back & still spend more time fixing it than using it--and I'm an IT professional 20+ yrs. Linux &/or MAC sounding better everyday!

Superdrive reads ok but won't succesfully write

Hello.
I have an imac PowerPC G5. I've burned many many CD's & DVD's over the 2 years I've owed this imac. Lately, many of the CD's & DVD's I burn on my imac are successfully burned but when played back on my imac or stand alone dvd/cd player there are skips, audio fades out, freezes up, etc.
I have a Superdrive (Pioneer DVR-K04F) which I used for read/write. Ripping DVD's or CD's onto my HD using this drive seems to work without problem. I can also play store bought DVD's or CD's or older DVD-r's/CD-r's using this same drive and everything works fine.
In order to remedy, I purchased a DVD lens cleaner with the tiny brushes and have since run the cleaning process 10+ times.
So, my question is: When the drive seems to play store bought discs fine and seems to rip store bought discs fine, but has trouble burning discs...what might be the problem? I'm guessing there are separate lenses for reading and writing (apologies for my lack of knowledge on how these things work)? So perhaps, the writing side of the superdrive is failing? Is this foreshadowing that the reading side will go soon too? Any suggestions on how to remedy?
Thanks very much for reading!
BB

I've been having issues with my Superdrive too. DVDs write ok, but burning CDs is a crapshoot. Audio CDs sometimes skip or have dropouts towards the end (which means the issues are at the outer edges of the CD, the opposite of a vinyl record).
Burning at less than 24x speed seems to help. I think the cheap CompUSA CD media I'm using is to blame. I need to stick with a better brand name. It's worth the expense. Cheap isn't cheap when you're burning nothing but coasters.
So that's my suggestion. Try a different brand, and burn at a slower speed.

CD/DVD reads disc, but won't allow downloading

Similar Messages

Maybe you are looking for