CD/DVD will not load
Just tried to load a new printer CD into my new I-MAC and it won't load. You can insert the CD in more than half way and wait and it won't load. I can verify that it did work because I had to reinstall 10.5.6 after the original was corrupted after being automatically "updated" by apple and then losing access to several functions. Any way to test if drive is functioning? I read an existing posting about inserting the diagnostic disc and see the results. Can't do that here because CD drive doesn't work. This is my fist chat and wonder if there is a chat room with a Apple Tech available anywhere? Any help is appreciated. Thanks.
If the drive is not accepting the disc into the drive, it sounds like a hardware problem. Make sure you have tried shutting down (powering OFF) the Mac and then restarting, if you have not done so yet.
You might also try this procedure to reset the SMC (power management)
http://support.apple.com/kb/HT1543
You can contact Apple Tech Support through this page
http://www.apple.com/support/hardware/
Similar Messages
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Since upgrading to 10.9.4 dvds will not load
After upgrading to OS X 10.9.4 onto my 2011 iMac, I tried to load a DVD. It whirled around and then got stuck. It took me about 3 hrs to finally get it unstuck. Now it will not accept DVD's at all, just whirls them around and pops them out. CD's it will take. I then upgraded the software for 10.9.4 and tried again. nothing. I want to install Photoshop and can't get the install disc to run. I'd appreciate some ideas. Nanci
I insert a DVD+RW with a film on it. DVD player open and I can see the film
I change in the preferences system/CD&DVD the settings for "When I insert a DVD", from open in Finder to ASK
I insert a blank DVD-R, The Finder ask me what I want - I answer Open in Finder.
I saw the DVD in the Desktop, copy a folder of .jpg
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The installation dvd will not load
My Mac will not read the dvd to install elements 12. It reads other dvd's but not this one.
southernroseranch
Please excuse the question, but I do not want to take anything for granted.
When you purchase Premiere Elements 12, it comes with 2 discs, one for Windows and one for Mac.
Any chance that you picked up and are trying to use the Windows disc in the Mac computer?
If not, then try downloading tryout installation files for 12 from the following web site and then insert your purchased
serial number during installation.
Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
Be sure to read and carry out carefully the web page's "Note: Very Important Instructions" otherwise you will end up with
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Thank you.
ATR
Add On...What Mac operating system are you using? -
CDs work fine DVDs will not load
My iMac will load and play CDs fine, but when I put in a DVD to watch a movie it spins for a minute or two then ejects the disc. I tried multiple discs and tried them in my iBook (which all discs worked fine in) Any ideas? Is there a way to check and see if the drive is bad or something?
I concur. Sounds like the DVD laser got dirty and/or the head mechanism got broke.
One thing to watch out for with optical drives such as these is following this article:
http://support.apple.com/kb/HT2446?viewlocale=en_US
Corrolary, don't use sticky labels on optical discs. They can tear and get into the mechanisms. Don't write with sharpies or other pens either, use jewelcases to store discs safely and jewelcase inserts to identify the contents of the disc. -
ILife '08 CPU Drop In DVD will not load
Hi,
I have a MacBook Pro (OSX 10.5.8) and after reinstalling my OS, I tried to reinstall iLife '08 using the drop in DVD included with the computer. The disc is inserted, spins for a while, then ejects without any message... How can I get this software reinstalled? Does this DVD actually function as an installer (Why else would I have it?) I do not have another mac available to test the DVD with, but here are my computer specs if you need them:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B07
HL-DT-ST DVDRW GSA-S10N:
Firmware Revision: AP09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
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Reads DVD: Yes
CD-Write: -R, -RW
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Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speedsdrop-in DVD? please clarify what you mean by that. do you mean the drop-in dvd that came with your computer in addition to the original tiger install disks? such disks were included with computers that came out around the time leopard was released. ilife is not present on such drop-in disks. or do you mean the original grey install disk that came with your computer?
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Blank DVD will not load so that I can burn to it
Hello,
I have been trying to burn playlists in itunes onto a blank dvd. I can burn CDs, but when I try to insert a blank DVD, it checks media and spits it back out. Neither will my MAC show the blank dvd on my desktop when I insert it outside of iTunes. I have an internal DVD drive and an external one....same story!!??
The very last time I tried to burn a DVD in iTunes, it started, but then I got some strange message about the spool running out?? I've never seen it before.
I have verified and repaired my preferences. Any ideas as to what could be wrong?
Thanks,
JohnJohn,
what kind of DVD? Plus or Minus?
If using Plus media try to switch to Minus.
btw. what kind of drive came with your Mac? -
How can I burn a copy of my project to a DVD . I do not have IDVD because I have the Lion OS. I did purchase Wondershare for burning but it will not load the iMovie events or projects
There is no proper substitute for iDVD.
Why is there no iDVD on my new Mac?
https://discussions.apple.com/docs/DOC-3673
UPDATE & ADDENDUM:
But even though you can still buy iLife 11 that includes iDVD 7 from Amazon, Apple now make it difficult to install:
Poster jhb21939 posted this in another thread:
“when I attempted to load iDVD into a new iMac. A notice came up on the screen stating that the 'Authorisation Licence' had expired on 25 March this year (2012).
I contacted the Apple support team and eventually, I was told that the Licence had been withdrawn and could no longer be used.”
In other words Apple are now so adamant that we don’t use iDVD that they have tried to make it impossible to install.
In response, Old Toad posted this solution:
“You can still use it one all of your Macs. If you get an invalid certificate message just set your Mac's clock to sometime before early 2011 and run the installer. After you're done reset the time back to the correct time.” He added this comment:
“It began after iDVD and iWeb were discontued and they were dropped from the Apple Store. All I can think of is the certificate was set to expire after a certain time period after the intitial iLife disc was released.
I've been able to use the installer even without setting back the date. I just clicked on the Continue button and it would work as expected. For some it would not continue unless the date was set back.”
The latest anorexic iMacs just announced do not even include a CD drive! Proof positive that Apple virtually prohibit the use of DVDs - although the newly announced Mac Minis do include a Superdrive.
Yet, they still include iMovie! Heaven alone knows or understands what you are supposed to do with your newly edited masterpiece - except make a low quality version for YouTube? -
8.1 will not load the dvd driver error 39
The dvd played with no problem in 8, worked fine. I loaded 8.1 now it will not load the driver, says error 39. I uninstalled and reinstalled still the same. I got a external working DVD, plugged it in and the same code, same problem. windows
8.1 does not load the DVD driver.
what is the fix I understand it 8 does not play dvd movies, video this does not even recognize the player for music CD
jack walshPlease repost your inquiry in the
Windows 8.1 Community Forum. Thank you!
Carey Frisch -
Pioneer DVD -RW drive will not load CD/DVD media iMac Yosemite
I have a 20-inch, Early 2009 iMac that was recently updated with a SSD Drive and I ran all the installation media that cam with it originally.
I did update to the latest and greatest Mac OS Yosemite to recently discover that the Pioneer drive (see details below) will not load disks. Any disks. It makes that loading noise and it seems to struggle until it spits it out again.
I am pretty sure it worked since I have loaded Software from the Installation DVDs but I cannot confirm the if the problem started since Yosemite update. There may be a separate contributing factor, he is 2 year old and since he has seen Music CDs loaded there previously he was showing interest in poking thinks in the slot.
How can I identify the real problem? Is the drive faulty or is it some incompatibility with the system?
About this Mac > System report...
PIONEER DVD-RW DVRTS08:
Firmware Revision: Q81D
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2000 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: To show the available burn speeds, insert a disc and choose File > Refresh InformationJust wanted to add, I haven't even tried to burn yet obviously because I can't read anything so how am I going to burn right? LOL
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My imac slot will not load a cd or dvd
My imac slot will not load a cd or dvd
CD/DVD Loading Problems
CD/DVD Drive - Troubleshooting See troubleshooting section.
CD/DVD Drive - Troubleshooting (2) -
Some movie DVD's will not load on my MacBook
I have several movies that will not load or be read by the DVD drive. I insert the DVD it spins then ejects. Other older DVD's play just fine. I'm quite baffled by this as I can't seem to identify any common denominator other than it occurs more often with newer DVD's.
If iDVD is crashing at launch try this basic troubleshooting fix :
1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete IDVD'S cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iDVD folder.
Click to view full size
3 - launch IDVD and try again.
OT -
K7N2G will not load windows xp with any type of dvd/cd drive installed?
This is on my old computer, the specs are as follows
k7n2g
athlon 2600+
radeon 9700 pro
Caviar SE wd800
1gb samsung ddr333
It does not matter if it is keyed as master or slave, primary or secondary my old k7n2g will not load windows with a cd drive installed. I have tried three different drives and everything that I can think of, changed cables, channels, drives, everything. Windows just hangs. I cannot even get into safe mode. Is this an IRQ problem? The drives keeps trying to eject themselves, no matter what kind I use. This has never happened before, but there was a point before this problem where the vga wouldn't kick on (at the login screen) until I hit eject on the cd drive. This is driving me crazy and I have a girlfriend who just has to play her stupid sims and will not stop bothering me about it. PLEASE PLEASE PLEASE help me!
Thanks
Chris
PS here is my NEW workstation (I couldn't be happier to get rid of the old system)
two Opteron 250 90nm
2gb 2-3-2-6 Corsair Reg/ECC DDR 400
Tyan Thunder K8WE
1x BFG 7800GTX OC (one for now)
Audigy 4 Pro
Seagate Cheetah U160 10k 73.4 gb
Atlas V U160 18.3 gb
Lite on Dual Layer burnerYour Tyan based hardware listing on the first post has no relevance to anything, and might only serve to confuse. Please remove it and put the hardware you are trying to troubleshoot in a signature. Look in your profile>Forum Profile Information and enter that in the Signature box. That way we wont have to scroll to hunt down your hardware specs
So let us get this straight.
This system used to work fine? Yes? Then what prompted you to reload the OS?
You mentioned that didn't happen when you owned it. Are we to assume that at some point you sold or gave parts of this system to someone else? If so, what changed?
A little more history might prove useful in helping us to give you better suggestions.
Look at the PSU and give the Amps for the +3.3, +5v, & +12v lines.
***Edit, from what I see on the net, that is a dual rail PSU and the amps are as follows:
+3.3V@22A, +5V@21A, +12V1@18A, +12V2@16A
Is this correct?
Both the 3.3 and +5v seem a little low to me, but I am not entirely convinced that would be your problem. However, the fact that the 12v rails are split, can lead to other problems such as overvoltage protection circuitry getting in the way. Especially if the 16amp 12v rail is overloaded.
This is something to consider. Just because it is supposedly capable of wattage over it's rated power output doesn't mean it can handle what you're throwing at it all at once. If you have a single rail PSU that has at least 18 amps on the 12v rail to test with, we could almost definitively rule out power as the sole problem or a contributing factor.
I have never had a CD rejected, but if you could be more detailed about what you have connected to the board while attempting to load the OS, and then a detailed description of at what point the OS installation fails, and the CD is ejected, that would be helpful as well.
The fact that you've tried several drives, cables, with the same result. And also had a blackscreen event, does point to at least one problem that could point to a power issue. The CD rejection issue is foreign to me since I usually use the same type of PSU in all my builds or ones that I know work with a particular set of hardware, so I can't attribut that to a power issue.
Did you try clearing the CMOS and then initialize the default settings?
Do you have a cheap AGP card to try instead of the 9700? -
Apps will not load on normal boot but work in Safe Boot?
I recently moved and my machine was working perfectly in my old place, but after setting it up in my new place I've run into this strange issue. This may be related to Security Update 2015-003 which was installed right before the move.
Specifically Spotify and Google Drive will not load on a normal boot but work perfectly in safe boot. I can't figure out what the issue is.
Things I've tried so far:
Disk Utility verify/repair permissions, check disk
Deleting Spotify/GDrive folders in ~/Library/Application Support/
Reinstalling the software
Multiple soft/hard reboots
Removing various programs that load on boot in case of conflicts
None of it works and I can't figure it out! With Spotify I get the "Spotify quit unexpectedly" dialog with the option to ignore/report/reopen. With GDrive it just never loads, though the process shows in the Activity Monitor. It does not show in the topbar nor does it actually function, just seems to hang.
Any thoughts or advice? Below is a copy/paste of the Spotify crash report:
Mid 2010 27" iMac
Yosemite 10.10.2
Process: Spotify [423]
Path: /Applications/Spotify.app/Contents/MacOS/Spotify
Identifier: com.spotify.client
Version: 1.0.2.6.g9977a14b (1.0.2.6.g9977a14b-14)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Spotify [423]
User ID: 501
Date/Time: 2015-03-25 22:31:43.631 -0700
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: DFECE85A-7CD4-FFE8-ACBD-F3A140189783
Time Awake Since Boot: 1000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000001df67ef3
VM Regions Near 0x1df67ef3:
mapped file 0000000004936000-0000000005faa000 [ 22.5M] r--/r-x SM=ALI /usr/share/icu/icudt53l.dat
-->
MALLOC_TINY 000000007a600000-000000007a800000 [ 2048K] rw-/rwx SM=PRV
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x1df67ef3 0 + 502693619
1 com.apple.CoreGraphics 0x92029d0e CGSLookupBestServerPort + 27
2 com.apple.CoreGraphics 0x92029c00 CGSEventServerPort + 45
3 com.apple.CoreGraphics 0x92029a35 event_tap_create + 243
4 com.apple.CoreGraphics 0x9202993a CGEventTapCreate + 60
5 com.spotify.client 0x001331b7 0x3f000 + 999863
6 com.spotify.client 0x0012694d 0x3f000 + 948557
7 libobjc.A.dylib 0x932a82c3 _class_initialize + 502
8 libobjc.A.dylib 0x932b038e lookUpImpOrForward + 117
9 libobjc.A.dylib 0x932a806e _class_lookupMethodAndLoadCache3 + 55
10 libobjc.A.dylib 0x932a40e1 objc_msgSend + 81
11 com.spotify.client 0x00046158 0x3f000 + 29016
12 com.spotify.client 0x00046135 0x3f000 + 28981
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x901a08ce kevent64 + 10
1 libdispatch.dylib 0x94ba873f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x94ba83a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9019fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99d122b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x99d0fe2e start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9019fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99d122b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x99d0fe2e start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9019fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99d122b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x99d0fe2e start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9019fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99d122b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x99d0fe2e start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x92029d01 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0x7a682ec0 ebp: 0xbffc1858 esp: 0xbffc183c
ss: 0x00000023 efl: 0x00010282 eip: 0x1df67ef3 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1df67ef3
Logical CPU: 2
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0x3f000 - 0x11c0ffb +com.spotify.client (1.0.2.6.g9977a14b - 1.0.2.6.g9977a14b-14) <B9C2E634-4B14-3AA5-A294-2DBF0C37DD1B> /Applications/Spotify.app/Contents/MacOS/Spotify
0x12c0000 - 0x44d3f8b +org.chromium.ContentShell.framework (39.0.2171.95 - 2171.95) <1D51DEA7-1989-3AE8-A12C-0E91DD91B2AA> /Applications/Spotify.app/Contents/Frameworks/Chromium Embedded Framework.framework/Chromium Embedded Framework
0x4746000 - 0x477dff3 libssl.0.9.8.dylib (52.10.1) <D2135C19-B3C9-3045-BFAD-15E47FDF9F47> /usr/lib/libssl.0.9.8.dylib
0x4791000 - 0x47caff7 com.apple.audio.midi.CoreMIDI (1.10 - 88) <9C73D6BB-F3A8-34AB-BF87-24088C71D014> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x47ee000 - 0x4805ffb libexpat.1.dylib (12) <751B1CA1-D871-37AA-BE43-4131FF8B7747> /usr/lib/libexpat.1.dylib
0x8feaf000 - 0x8fee2e03 dyld (353.2.1) <06B1254D-9BB9-327C-BA15-8F18FFF97586> /usr/lib/dyld
0x90008000 - 0x9000afff libCVMSPluginSupport.dylib (11.1.1) <2AEAFC0D-982C-3E26-B50B-B6EB12FE71F4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x90041000 - 0x90067ffb libPng.dylib (1232) <576BCAB6-DBE2-36DB-A390-E945FC844118> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90068000 - 0x90068fff liblaunch.dylib (559.10.3) <DF6BB29C-8F20-3E04-81FF-19FFBC82BD46> /usr/lib/system/liblaunch.dylib
0x900bd000 - 0x900cafff com.apple.OpenDirectory (10.10 - 187) <14AA5E0C-238A-32C4-BAF3-81893750B5A9> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x900dc000 - 0x90182fff com.apple.Metadata (10.7.0 - 917.1) <0B19C2DD-A71C-3D2B-AB00-68FFC6CC606A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x90183000 - 0x90185fff com.apple.securityhi (9.0 - 55006) <5AF7E054-F6A1-38B4-B403-BAF8BE4DBA35> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x90186000 - 0x901a5fff libsystem_kernel.dylib (2782.10.72) <C88D4054-EF6D-31F9-A9DC-B74160B91C26> /usr/lib/system/libsystem_kernel.dylib
0x901a6000 - 0x901c3ffb com.apple.Ubiquity (1.3 - 313) <9ED23769-0725-3D4B-B7F4-AF08020D73C3> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x901c4000 - 0x9023bfff com.apple.CoreUtils (1.0 - 101.1) <7169E4D1-0771-36AD-85C8-60CF37FFF16E> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x9023c000 - 0x90292fff libc++.1.dylib (120) <D8DE4962-66CD-3491-904E-9291EEE5E570> /usr/lib/libc++.1.dylib
0x90293000 - 0x90295ff7 libsystem_sandbox.dylib (358.1.1) <6031346B-57B0-36FB-911B-D355E1F98A9A> /usr/lib/system/libsystem_sandbox.dylib
0x90296000 - 0x902bfff7 libsystem_info.dylib (459) <4F7A7111-7F0D-3891-9DC9-41F5D79949FE> /usr/lib/system/libsystem_info.dylib
0x902c0000 - 0x902c8ffb com.apple.NetFS (6.0 - 4.0) <141BFE7E-634E-32A0-8EC9-0A1A4DFEA7D9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x902c9000 - 0x902e0ff3 libLinearAlgebra.dylib (1128) <B20FAAAA-1C76-3B20-B100-5FC90F7FE023> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x902e1000 - 0x90300ffb libresolv.9.dylib (57) <C2C3810A-A45E-3375-B41D-6E1BECE1BA3C> /usr/lib/libresolv.9.dylib
0x90314000 - 0x90316fff com.apple.loginsupport (1.0 - 1) <8B651D8C-53D0-314D-BDD6-74147C4B2E73> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x90325000 - 0x9032aff7 libmacho.dylib (862) <48DE74F8-09E3-344F-A82F-665083A3BF8F> /usr/lib/system/libmacho.dylib
0x9032b000 - 0x903aafff com.apple.SystemConfiguration (1.14 - 1.14) <21296E7B-11A3-35C0-BDC7-838392DE8298> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x903ab000 - 0x903caff7 com.apple.GenerationalStorage (2.0 - 209.11) <34CF76B2-8052-359D-816D-092608FB6919> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x903cb000 - 0x903dcfff libsystem_coretls.dylib (35.10.1) <602048AB-2CF0-3083-9D84-5DF19B95EEE1> /usr/lib/system/libsystem_coretls.dylib
0x903dd000 - 0x903e6ffb com.apple.CommonAuth (4.0 - 2.0) <FFE760A3-FEF7-3009-92E8-893ABB3BC91A> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x90461000 - 0x90461fff libkeymgr.dylib (28) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> /usr/lib/system/libkeymgr.dylib
0x90462000 - 0x90575fff com.apple.MediaControlSender (2.0 - 215.15) <83A34306-9F4B-31B3-A395-3F3DF3F6BBED> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x90576000 - 0x905ecfff com.apple.securityfoundation (6.0 - 55126) <E7CBF2F4-2A0E-3C82-BE84-E09D21772AFB> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x905ed000 - 0x905f2fff com.apple.print.framework.Print (10.0 - 265) <7C3984BB-8337-3B90-A414-17C181A45744> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x905f3000 - 0x90619ff3 libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib
0x9061a000 - 0x9061effb libGIF.dylib (1232) <037E01F1-885C-3F4A-A353-87DB1F9CB504> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9061f000 - 0x90688ff7 libcorecrypto.dylib (233.1.2) <F188C1A7-E88F-3EC5-A6AA-22C02E3F0C93> /usr/lib/system/libcorecrypto.dylib
0x912f1000 - 0x91365fff com.apple.Heimdal (4.0 - 2.0) <5BB21A72-99E6-3079-824E-935AA93D3981> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
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0x96adb000 - 0x96b51ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <B6F346D2-BF88-3925-B962-E59267FA2268> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x96b52000 - 0x96bafff3 com.apple.print.framework.PrintCore (10.0 - 451) <2563665B-7B7F-3B8A-83B1-E5AC8D389909> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x96bb0000 - 0x96bcdfff libCRFSuite.dylib (34) <781A92EF-410E-39B2-953D-FEE12748D834> /usr/lib/libCRFSuite.dylib
0x96bce000 - 0x96e4aff7 com.apple.security (7.0 - 57031.10.10) <3EF32688-A176-33DD-BA59-25F37D6C08DA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96e4b000 - 0x96e7efff com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <103A5EA0-9B75-3B23-BE72-C4DD52744A6A> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x96e7f000 - 0x96e86ff3 libunwind.dylib (35.3) <29D9343F-9A0A-3535-B0AE-E7CC761D95EE> /usr/lib/system/libunwind.dylib
0x96e87000 - 0x96fcbfff com.apple.ImageIO.framework (3.3.0 - 1232) <3C219D4C-9B88-3A4A-A266-AEA6C6495676> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x96fcc000 - 0x9700cffb libGLImage.dylib (11.1.1) <B49A6796-40A3-33D0-8199-6AED149ADFDF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9799a000 - 0x97a06ff3 com.apple.datadetectorscore (6.0 - 396.1.1) <93F59488-6CA9-3C90-8E96-B0DE5942252F> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x97a07000 - 0x97a4afff libGLU.dylib (11.1.1) <2DC476EE-5C4F-3353-A916-39F2FDB5D6B1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97a4b000 - 0x97a51ff3 libsystem_platform.dylib (63) <509993B7-3F26-3360-B899-0BBB15152516> /usr/lib/system/libsystem_platform.dylib
0x97a52000 - 0x97faeff3 com.apple.MediaToolbox (1.0 - 1562.107) <AA1B8DFA-C1C3-3610-BBFD-3C26E063168F> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x97faf000 - 0x97ff8ffb libFontRegistry.dylib (134) <023BB8A2-8BBA-30DC-B0C2-A5F0AE3667D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x97ff9000 - 0x98000fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <5D268178-3812-3777-92A6-D7D3395405B8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x98001000 - 0x9809bfff com.apple.ColorSync (4.9.0 - 4.9.0) <091CDCEC-1B25-3FE7-94C2-8AEFA6564E95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9809c000 - 0x980a7ff7 com.apple.CrashReporterSupport (10.10 - 629) <BA5611B6-EF99-3A44-90DD-3305FDA4975E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x980a8000 - 0x980e5ff7 libsystem_network.dylib (411.1) <EB71DD61-9515-3F6C-817E-25AF7F108CB8> /usr/lib/system/libsystem_network.dylib
0x980e6000 - 0x981d0fff libcrypto.0.9.8.dylib (52.10.1) <DD3EA46B-C906-39AA-848E-7C7240EB31F9> /usr/lib/libcrypto.0.9.8.dylib
0x982e0000 - 0x983d7ff7 libFontParser.dylib (134.1) <AF60B79A-410B-389E-9B24-09B5BC61E19F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x983d8000 - 0x983f1fff libsystem_malloc.dylib (53.1.1) <58CD8BC7-55D1-3862-8E5D-728EE2EBE447> /usr/lib/system/libsystem_malloc.dylib
0x983f2000 - 0x98520fff com.apple.coreui (2.1 - 305.6.1) <6535A234-0DFF-3467-837B-118E2C9D2875> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x98521000 - 0x9852bffb com.apple.audio.SoundManager (4.2 - 4.2) <4312D0A7-4B6F-3A1E-9A47-24C6E8C65E51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9852c000 - 0x985d4ff7 com.apple.CoreMedia (1.0 - 1562.107) <A175F33D-8502-3D36-8C9C-0D74BA904CF2> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x985d5000 - 0x985d8ff7 com.apple.help (1.3.3 - 46) <FDF183E4-3B95-3CBD-A390-2536C8E7E258> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x985d9000 - 0x98608fff com.apple.CoreVideo (1.8 - 145.1) <A59466FC-6B5A-3B36-BDD4-AC9CD581B7A1> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98609000 - 0x986a6fff com.apple.ink.framework (10.9 - 213) <F47949BC-ABEE-329B-B568-71C6FEF761F6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x986a7000 - 0x986a9fff libquarantine.dylib (76) <9ADD861F-A66E-3AD1-A77E-C622E91BD203> /usr/lib/system/libquarantine.dylib
0x986aa000 - 0x98a09ffb com.apple.Foundation (6.9 - 1152.14) <F74F139D-8789-3B60-ADF6-AB6F39444AC4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x98a0a000 - 0x98a0cffb libsystem_secinit.dylib (18) <3CBA3BD3-8BA2-358D-BD1A-A1C3DF5D84E6> /usr/lib/system/libsystem_secinit.dylib
0x98a0d000 - 0x98a60fff com.apple.CoreMediaIO (601.0 - 4749) <0A48F432-BEB4-3420-B156-12F576A6C0FD> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x98a61000 - 0x98e9cfeb com.apple.vImage (8.0 - 8.0) <56F6B317-9D70-3DC5-9868-BB6D7CB6E55D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98e9d000 - 0x99a92fff com.apple.AppKit (6.9 - 1344.72) <B84FF828-3016-353A-BF86-C1547F448FB1> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99a93000 - 0x99b5dff7 com.apple.backup.framework (1.6.2 - 1.6.2) <AE8234C3-6BB3-317B-A4E7-EF3478445DFF> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x99d0f000 - 0x99d17fff libsystem_pthread.dylib (105.10.1) <4A229519-29A1-3ABF-8CEF-43BCE4ACDA06> /usr/lib/system/libsystem_pthread.dylib
0x99d18000 - 0x99d27ff3 com.apple.opengl (11.1.1 - 11.1.1) <212B409C-AF1E-3C69-B4AA-57A39C35BB62> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99d28000 - 0x99d36ff3 libxar.1.dylib (254) <D7C4FDEB-61AA-3FC1-8B7B-0AE3A3A64492> /usr/lib/libxar.1.dylib
0x9ace8000 - 0x9acedff7 libcompiler_rt.dylib (35) <6630682F-AB76-3E55-BE51-0A3E61B6CFC2> /usr/lib/system/libcompiler_rt.dylib
0x9acee000 - 0x9ad43ff7 com.apple.htmlrendering (77 - 1.1.4) <B85A63B9-C9DD-3ECC-B5DC-E12533C7FDF9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9ade6000 - 0x9aeeaff7 libJP2.dylib (1232) <CD0012B6-D649-327B-B7FA-E52B0FC0067C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9aeeb000 - 0x9af4fff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9af50000 - 0x9af5bff7 com.apple.AppSandbox (4.0 - 238.10.1) <89DA7A61-B7F6-3365-8D49-65FA766EF720> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x9af5c000 - 0x9af5ffff libdyld.dylib (353.2.1) <3E28E996-50B8-388B-8885-7299FBC978B1> /usr/lib/system/libdyld.dylib
0x9af74000 - 0x9af87fff libcmph.dylib (1) <2449B048-208E-36FB-9DFA-47E0F3BCF132> /usr/lib/libcmph.dylib
0x9af88000 - 0x9b0f1fff com.apple.avfoundation (2.0 - 889.102) <864AFE74-25CA-3704-9246-5BD9CB5AB360> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9b0f2000 - 0x9b115fff libJPEG.dylib (1232) <C7B71F9A-E740-307B-A9FA-A83760EE747B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9b116000 - 0x9b11cff7 libsystem_networkextension.dylib (167.1.10) <FC20E3AD-A53D-3346-AC71-829E82832AE8> /usr/lib/system/libsystem_networkextension.dylib
0x9b11d000 - 0x9b130fff com.apple.CoreBluetooth (1.0 - 1) <DF406F6F-C173-3598-8785-8A2014F770EF> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x9b131000 - 0x9b14cff3 com.apple.openscripting (1.4 - 162) <EB1D1BA6-C0B0-3D3B-AE54-676324FFF3E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9b14d000 - 0x9b17fffb com.apple.GSS (4.0 - 2.0) <680D3014-D2C6-30D4-9892-93B9E4172100> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9ba8e000 - 0x9ba8efff com.apple.CoreServices (62 - 62) <FF296ED2-0F90-3055-BBE4-7BF9E42322EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9ba8f000 - 0x9bc1affb com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <44BCEAB8-306D-307F-92C8-6656F3578220> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9bc1b000 - 0x9bcb0fff libsystem_c.dylib (1044.10.1) <584F66B1-ABBA-354C-8118-1DA5386A065E> /usr/lib/system/libsystem_c.dylib
0x9bcdf000 - 0x9bd66fff com.apple.CoreServices.OSServices (640.3 - 640.3) <C53DBDE3-F9E0-3B90-963E-0FAEEF3DA225> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9bd67000 - 0x9be53fe7 libvMisc.dylib (516) <8575A3B5-F6FB-35BF-9E50-E81BD0813100> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9be54000 - 0x9be56fff libsystem_configuration.dylib (699.1.5) <76B9BA28-179E-34FA-B10B-E625022A29CB> /usr/lib/system/libsystem_configuration.dylib
0x9be81000 - 0x9bf77ff7 libxml2.2.dylib (26) <2F37833C-4D55-3A09-9A0C-5904E8B6892A> /usr/lib/libxml2.2.dylib
0x9bf78000 - 0x9bfe3ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x9bfe4000 - 0x9bfe8ff3 com.apple.TCC (1.0 - 1) <3E7036F2-9706-3116-8126-16F26AA2FC11> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9bfe9000 - 0x9bff6ff7 libbz2.1.0.dylib (36) <6BC7B049-8F03-3217-9840-B1804CCBF742> /usr/lib/libbz2.1.0.dylib
0x9c000000 - 0x9c009fff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9c00a000 - 0x9c017ff7 com.apple.speech.synthesis.framework (5.3.3 - 5.3.3) <EB79D0BE-75B8-3570-9D91-AE07E42611BD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9c018000 - 0x9c029fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x9c0d8000 - 0x9c1e5fe3 libvDSP.dylib (516) <53F7A960-01E1-3B79-A7FD-67BD19471420> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9c1e6000 - 0x9c23bff3 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <F5A586C3-A440-3E0E-966A-7841A182E5B2> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9c23c000 - 0x9c2cefff com.apple.CoreSymbolication (3.1 - 57020) <EAC6745A-AB1D-38CC-A12C-99ECD8F071ED> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x9c2cf000 - 0x9c2d5ff7 libsystem_trace.dylib (72.1.3) <E1985F9C-78FC-3098-8683-81F0DCEE54BB> /usr/lib/system/libsystem_trace.dylib
0x9c2f9000 - 0x9c2fafff libremovefile.dylib (35) <49DCAF7B-4466-3775-9E58-EA5D7CBA8AE0> /usr/lib/system/libremovefile.dylib
0x9c2fb000 - 0x9c303fff com.apple.CoreServices.FSEvents (1210 - 1210) <FC372799-6E8E-3290-9816-6981D39BC9D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x9c304000 - 0x9c3a4fff com.apple.QD (301 - 301) <4DFE3689-59DE-3FBC-806B-6A4056573E52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 8660
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=235.1M resident=87.7M(37%) swapped_out_or_unallocated=147.4M(63%)
Writable regions: Total=72.1M written=2072K(3%) resident=2616K(4%) swapped_out=0K(0%) unallocated=69.6M(96%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 61.1M
MALLOC (admin) 48K
Stack 66.1M
VM_ALLOCATE 44K
__DATA 9556K
__IMAGE 528K
__LINKEDIT 42.5M
__OBJC 2588K
__TEXT 192.6M
__UNICODE 544K
mapped file 101.2M
shared memory 4K
=========== =======
TOTAL 476.5M1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1307 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
CDs of any kind will not load. After about 10 seconds, they are ejected. The CD icon never shows up on the desktop, and I have this machine configured to show CDs, if loaded. I have resorted to using an air-duster aimed at the slot to see it it is a dust problem, but no improvement. I have never used a cleaning disk as I understand they can do more harm than good. Is there any way to verify if the optical drive needs replacement? Full particulars on my MacBook follow.
Model Name: MacBook
Model Identifier: MacBook3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1 GB
Bus Speed: 800 MHz
Boot ROM Version: MB31.008E.B02
SMC Version (system): 1.24f3
Serial Number (system): W8748*Z62
Hardware UUID: BF8BD338-C435-58C8-8BE9-8C271A419DA0
<Serial Number Edited by Host>Sorry, no idea. I'm just a wanderer from the desktop fora. If the computer is out of warranty you could investigate doing it yourself. Start at www.macsales.com where you can get an idea as to component parts, and they also have instruction videos for many jobs.
Before you give up, read the following since I have memories of perhaps optical drives being part of them:
[Resetting PowerBook and iBook Power Management Unit (PMU)|http://support.apple.com/kb/HT1431]
[Apple Portables: Resetting the System Management Controller (SMC)|http://support.apple.com/kb/HT1411]
Since neither CDs nor DVDs are being recognized it could be something else potentially cleared up by resetting hardware (as above).
Message was edited by: Limnos -
A DVD in the slot-loading drive will not eject. My iBook reads the disk as it appears on my desktop and I can play the DVD. But as soon as I hit the eject key (F12), it makes a weird sound, like it's trying to eject, but the DVD will not eject. Can some one tell me what I can do? I have tried all the normal procedures, like holding the track pad while starting up, doing the Firmware thing at start-up, etc... All I get is the weird spinning sound, but no disk ejected. Please some one tell me what I need to do. Thank you in advance!
When open firmware doesn't work, it sounds like a hardware problem with the ejector. I would take the machine into service and let them know you tried the open firmware method.
In the future be sure to follow this link as far as the allowed optical media on slot loading drives:
http://docs.info.apple.com/article.html?artnum=58641
And note that disks which have been written on by sharpie or other type of pen, or a sticky applied to them can cause the drive to age prematurely. Always buy media in jewelcases by known reliable vendors. For CD that's Verbatim, Kodak, Imation, and Sony. For DVD check http://www.videohelp.com/dvdmedia/
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