CD import and play in Windows - Help!

Need help. Toonz are you still there? Anybody????
It's been 3 weeks and still can't read CDs into Itunes even though Windows Media Player has no problems. I did everything suggested in article 93453 "iTunes for Windows: Can't Import or Play Music From Audio CD"
What I tried: Updated version of Itunes; deactivated Norton Internet security; clicked desktop to deactivate, then activate Itunes; deleted MusicMatch Jukebox; new firmware in CD/DVD player; REPLACED CD/DVD PLAYER!!
Very discouraged. Here's the updated diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 8200
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), Cdr4_xp (5.2.0.91),
UpperFilters: pwd_2k (5.2.0.91), cdralw2k (5.2.0.91), GEARAspiWDM (2.0.4.3),
Video Driver: 64MB DDR NVIDIA GeForce4 Ti 4200 with TV Out\GeForce4 Ti 4200
IDE\DiskMAXTOR6L080J4_________________________A93.0500, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD_RW_DRU-810A____________________1.0a___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomNEC_CD-RW_NR-9100A_____________________108A___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD RW DRU-810A, Rev 1.0a
Audio CD in drive.
Found 11 songs on CD, playing time 40:12 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:25:11
Track 3, start time 07:21:39
Track 4, start time 12:47:14
Track 5, start time 15:54:54
Track 6, start time 19:31:46
Track 7, start time 23:48:11
Track 8, start time 27:00:29
Track 9, start time 30:22:46
Track 10, start time 33:59:16
Track 11, start time 37:30:66
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 12 16 24 32 40.
The drive CDRW speeds are: 12.
The drive DVDR speeds are: 12.
The drive DVDRW speeds are: 12.
E: _NEC CD-RW NR-9100A, Rev 108A
Dell Dimension 8200 Windows XP

GSchouten,
You have to keep bumping the thread if I don't notice it and I'm not often around on weekends.
What have we done to debug this? Did we go to support site and download new firmware for the "NEC NR-9100A HH 40X CDRW" and the "nVidia 64MB DDR GeForce4 Ti 4200"? Did we try temporarily removing the other CD drivers to see if there's a conflict?
On the start menu, click on "run". in the space it provides enter "regedit" without the quotes. This will open the registry editor.
Find the heading HKEYLOCALMACHINE. Click on it.
Find the heading SYSTEM inside it. Click on it.
Find the heading CurrentControlSet. Click
Find the heading Control. Click
Find the heading Class. Click
Find the heading that begins {4D36E965- Click
Go up to the Registry menu and select "Export Registry File... command. Make sure the "Selected Branch" radio button is checked and save that off somewhere that you can find it.
Delete the key named LowerFilter.
Select the key named UpperFilter, right click, select "modify". Then edit the text in the dialog to just say "GEARAspiWDM" followed by hitting the return key, the return after the word is important.
Then reboot, and see what iTunes does.
To get the system back to its previous state. Run Regedit again and use the Registry menu -> Import Registry File... command and select the file that you saved off in the first section.

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Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
System manufacturer System Product Name
iTunes 8.2.1.6
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.2.2
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 1B551FDAF572ECE6
Current user is an administrator.
The current local date and time is 2009-08-17 19:56:42.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 260
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.1.0.1),
D: HL-DT-ST DVDRAM GH22NS40, Rev NL01
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Track 1, start time 00:02:00
Track 2, start time 00:59:58
Track 3, start time 06:08:66
Track 4, start time 09:19:08
Track 5, start time 12:49:46
Track 6, start time 17:26:47
Track 7, start time 20:33:52
Track 8, start time 24:30:17
Track 9, start time 29:04:70
Track 10, start time 32:29:01
Track 11, start time 36:20:03
Track 12, start time 39:14:35
Track 13, start time 43:02:11
Track 14, start time 47:23:48
Track 15, start time 50:37:53
Track 16, start time 54:54:25
Track 17, start time 60:15:32
Track 18, start time 64:41:40
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The drive CDR speeds are: 4 8 16 24 32 40 48.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
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this was a christmas present and i haven't managed to put any new music on apart from what was already on our pc, so am v sad and hope you can make it better....
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
ASUSTeK Computer INC. A7N8X2.0
iTunes 6.0.0.18
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
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IDE\DiskMaxtor6Y120P0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomATAPICD-RW_52XMax______________________150D___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomSONYDVD-ROM_DDU1612____________________DYS1___, Bus Type ATA, Bus Address [0,0]
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Current user is administrator.
D: SONY DVD-ROM DDU1612, Rev DYS1
Drive is empty.
E: ATAPI CD-RW 52XMax, Rev 150D
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Track 2, start time 00:17:42
Track 3, start time 04:59:28
Track 4, start time 12:35:43
Track 5, start time 16:11:73
Track 6, start time 22:46:73
Track 7, start time 28:23:27
Track 8, start time 32:37:70
Track 9, start time 37:46:01
Track 10, start time 42:35:14
Track 11, start time 46:22:32
Track 12, start time 50:29:14
Track 13, start time 55:20:60
Track 14, start time 60:46:54
Audio CD reading failed. Error Code: 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110.
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x

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