CD Player won't take in any discs (no life inside, although radio works)

It was really cold out a few days ago and my CD was stuck inside. I tried many times to get the CD out but it became stuck inside so that the deck didn't realize that there was a CD in there. A couple of days later I got the CD out, but now it doesn't work. The radio works fine, but the CD playing portion is dead.
Now when I got the CD out, I did push two things to the side that where in the way. I pushed one to the right and the other to the left. Not sure what that is, but maybe that is the mechanism that grabs the CD and moves it around. I was sticking things inside to get the CD out and tried fixing out but now the player might be broken, but I'm unsure.
Is this fixable? Or do I have to buy a new CD player (some day!).

Hello araonbefekadu,
Boy, I hate when that happens! I have a similar issue going on with mine as well. Frustrating, to be sure. I don't know that there's a fix for these built in CD players that are part of the deck. My best recommendation is to stop by the install bay and talk to the tech about it and see what he/she recommends. For me, I think I'm looking at getting a new deck which with all the neat new features, isn't such a bad idea anyway. 
Good luck to you,
Marti|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • G4 Won't start. Won't boot from any disc (OS 9 or Linux).

    I recently acquired a Power Mac G4 from my school, as they did not need it. The computer was a donation to the school, so the hard drive was removed and destroyed.
    I found a hard drive for it, and hooked it in and it seems to be running fine. However no matter what I do, it will not boot from the disc drive. I have tried holding "C" while it's booting, and the screen goes white for a little while,and then it switches to the flashing Finder icon and question mark. I have also tried the Startup Manager, but it doesn't show that there are any discs whatsoever. I looked around and found that the Open Firemware may help. But I can't get into it using the CommandShift+OF command. In fact, the only time i got into it, was when I mashed a bunch of keys at once, and it came up. But that hasn't worked again.
    Also (I dont know if this matters) but when I press the Power button, I don't hear that ever so wonderful, startup sound. And Ive tried to boot from the internal disc drive, and an external Sony drive.

    The Mirrored Drive Doors G4 models (and possibly the quicksilver 2002 models) are unable to boot OS 9 from ANY "Full Retail" CD. These Macs came out after the last versions of "Full Retail" 9.2.1 were issued, and if you bought one of these advanced G4s new, it came with a set of discs that contained a customized 9.2.1, so no new "Full Retail" OS 9 CDs were needed.
    If you could post the CPU speed (check the label on the back), readers can figure out exactly which Mac you have and determine how much trouble you are in.
    Can you get a Mac OS X 10.2 or 10.3 "Full Retail" CD from the school? They should have trunks full, and think of them as antiques.
    Message was edited by: Grant Bennet-Alder

  • Divx web player won't show me any player controls.

    I recently reinstalled divx on my macbook and now for some reason when i am streaming a divx video in safari there are no player controls. The video plays fine and when i double click, it was go to fullscreen. But it doesnt pause even when i push space bar. Any suggestions?

    Having the same problem with some but not all of my 15" and 17" core I5 and I7 macbook pros. All are based on the same image. The afflicted ones can run DVD Player with the 32bit kernel but not with the 64bit kernel. applejack seemed to fix two out of three of them, but on at least one of those the problem returned. When it doesn't work, the DVD Player is running and I can hear the audio, but the video is black.

  • Choppy player - can't take it any morrrrrrrrrrrrrrre!

    When I view a streaming website video in Flash Player, it is always jerky and choppy, and always has been, whether it's high, low, or medium quality - even after just updating to the latest FP version for my Mac G5. I assume that I should be able to see streaming videos in smooth live action?? My activity monitor shows that the system is always at or near max usage when I view videos, even when I've closed all other activity. Everything I've read and checked on my computer says this shouldn't be the case:
         IMac G5, PowerMac 12,1, PowerC G5 (3.1) - 512 MB built-in RAM, 1 GB DDR2-SDRAM
         OS X 10.4.11
         ATI Radeon X600 XT graphics driver 128 MB VRAM 32 bit color
         Firefox 3.6.13
         Flash Player 10,1,102,64 -- "enable hardware acceleration"  is turned off
    I'm not a tech head, but I'm not a total moron, either - please reply with jargon appropriate to my "level" :-)
    A little help before I tear out all of my hair?

    Is there any particular reason why I haven't gotten any replies?

  • G5 won't take new installation disc

    Hi everyone,
    I was recently sold a Powermac G5 with Leopard installed, but with no disc included. Go figure, I have been running into some problems with the computer locking up on me. Anyway, I searched the problem in the forums and found people that were having the same issue and they told me to buy a new installation disc, so I went ahead and bought Leopard for a whopping $130 bucks. I just put the disc in the computer, but it keeps spitting it out. Any reason why it's not taking?? It's really frustrating! Thanks.

    Welcome to Apple Discussions!
    You sure you got Leopard, and a G5?
    G5s look like
    whereas Mac Pros look like
    Leopard installer looks like * and Snow Leopard like * and neither says Upgrade, Dropin, or OEM.
    Never buy a used machine without the original discs, they are not the seller's to keep.
    - * Links to my pages may give me compensation.

  • HT4848 My old Mac G5 displays "You need to restart your Mac" + gray screen. Won't boot from any disc, no safe start, did PRAM reset... nothing. HELP!

    My old iMac G5 won't restart no matter what I try. I get "You must restart your mac" plus grey screen. I've reset PRAM, tried safe start, tried booting from original iMac discs.. all no good. This happened when I was deleting files in preparation for trading in at Best Buy. Anybody know what's going on?

    If you are really running a an "old Mac G5", then you have posted in the wrong Forum.. You have posted in the "Intel iMac Forum" by mistake.

  • I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected

    I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected, i have tried shutting down and restartinf while holding down the trackpad, as recommended on some forums but that has done nothing
    It might be a huge coincidence but the drive was working fine before i installed lion?

    Installing Lion would not cause the superdrive to stop working.  Are you unsure as to whether or no a cd/dvd is inside?  Something may be broken inside and you should consider bringing it in for service.

  • Making a disc with iDVD on my Mac won't play on any other player why?

    Making a disc with iDVD on my Mac won't play on any other player why?

    How about some details on how you made the disc.  What sort of media did the project contain?  What brand and type of media did you use?  What burn speed did you use?
    Follow this workflow to help assure the best qualty video DVD:
    Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image  menu option. This will separate the encoding process from the burn process. 
    To check the encoding mount the disk image, launch DVD Player and play it.  If it plays OK with DVD Player the encoding is good.
    Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality.  Always use top quality media:  Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
    OT

  • Blu-Ray player won't burn a disc. Error Code "0"

    Hi all, haven't made the jump to CC so we are using CS6 for everything.
    I just recently installed a SSD and deleted/fresh install of the CS6 suite onto the newly wiped internal HD. Everything works perfect, except Encore.
    Encore is refusing to burn to a DVD. I have been using CS6 since it went public and I have never once had this issue for a Blu-Ray or a DVD. Now, it won't even recognize that a disc is in the burner. It keeps saying to put in a DVD or a Blu-Ray DVD, hit OK etc. I do this, repeatedly, to no avail. Now I have tried creating a Blu-Ray Image which works perfectly fine. However I couldn't get that Image to burn succesfully to a blu-ray. Now it burnt without an issue, (using windows default burner which may be the issue), but when put into the blu-ray player it is just a black image with no menus or anything.
    Back to Encore, It will trans-code the files without incident, it's when it goes to the burning session it will not accept any disc I put in. This is for both a Blu-Ray and a regular DVD. I keep getting Error Code "0" or simply, "insert a blu ray or dvd media disc an hit OK". Occasionally I got "Adobe Encore Failed" and that is it. Not sure what to do. I've been trying to burn since this morning.
    I gave in and bought Nero 2015 just now in the hopes I can burn the blu-ray image correctly. Do I have any other options as this needs to be done today as I have to be an event tomorrow.
    Thank you!
    Jason

    Adding to that, I am not getting the message "The Device Is Not Ready" and you can hit Retry and endless number of times with no results. Or just cancel and then it says Building Failed. Thoughts?

  • Just got a new imac and my iwork software wont work. I have the serial numbers but after migrating from my old mac running OSX tiger it won't even give me that opportunity. I do not have any discs as this was downloaded. Help

    Just got a new imac and my iwork software wont work. I have the serial numbers but after migrating from my old mac running OSX tiger it won't even give me that opportunity. I do not have any discs as this was downloaded. Help

    Hi, hopefully you guys can help me out, I just
    purchased a G5 iMac to replace my aging dell desktop,
    and now i'm more or less completely os x dependant
    (I've had an ibook for a few months now). Anyway, I
    have a few questions:
    1. Does anyone know of a (free) mail notifier tool,
    that will alert me when I recieve new pop3 mail? I
    used to use AIM for this in windows
    The built in email program does sound an alert for new messages.
    2. Anyone know of a good (free, again) IRC client?
    iChat works well.
    3. I noticed earlier that my screen was flickering,
    it seems to have subsided for now, but is that normal
    to encounter in a new display? It wasn't really bad
    flicker, but I could see it.
    No idea.
    4. I leave my desktops on 24/7x365, will that be a
    problem with this iMac? Display shuts off of course
    after 30 mins
    You could set the iMac to go to sleep after non use. My Macs are
    always sleeping when not in use, waking them up takes seconds.
    Unlike windoze, never knew if it would be locked up or not.
    5. Should I get the extended warranty? I'm usually
    against them, but I am expecting this computer to
    last me at least 3 years (for $1300 it better!)
    before I upgrade, as I got that much out of a Dell
    and from what I understand, Mac's do not age nearly
    as fast as Windows pc's.
    It is well worth the cost. Never know what might happen. Also
    it is good insurance for future upgrades. I traded in my G4 tower
    purchased two years ago for 75% of what I paid for it. Apple care
    transfers, giving the buyer the remainder of your warranty.
    Thank you for any help,
    -Evan

  • I reset my apple ID password here on the website, but my computer isn't recognizing my new password. what should I do? I just need to update my adobe flash player but it keeps asking me for my password but won't take my new password I just updated.

    Model Name: iMac
      Model Identifier: iMac12,1
      Processor Name: Intel Core i5
    I reset my apple ID password here on the website, but my computer isn't recognizing my new password. what should I do? I just need to update my adobe flash player but it keeps asking me for my password but won't take my new password I just updated.

    "If you've forgotten the Apple ID password how did you log in to make the last post?"
    Exactly! The password I used to log on here and write my post I figured was the same Apple ID password I would use to reset my computer login password. But my computer isn't recognizing it as the correct password so it wont let me update my login password. I have 2 user accounts on my computer.
    As far as the link you provided, I already looked to that for help earlier. It states:
    Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it, then provide an administrator name and password. Select a user, then click Reset Password.
    I did these steps, but I don't remember my admin password. The question is: How do I reset my admin password so I can reset my log in password.
    Is my admin password the same password I use to log onto this website to post questions? If so, like I said previously, I already reset that password and my computer isnt recognizing it.

  • My Macbook Pro won't boot up, I don't have any discs...bought from Craigslist

    I bought my Macbook Pro (2012 model) from Craigslist and only had it about a week, but this morning I couldnt boot it up.  I didnt get any discs with this computer. Only the powercord.  What can I do to get it to boot up and where can I go from there?  There was a software update last night and this morning it won't boot up.  Is my only option going to Apple Store? Is there anything else I can try to at least get it to boot up??  Thanks so much. 

    Yea, it has Mountain Lion on it. I have tried starting while holding down Command-R, and also the Comand R, Option P, and still won't let me boot up.  I made an appointment for a Genius Bar... Is this who I make the appointment with for help with this?  We checked the seriel number from "About this Mac" and we went to view that it had a few years left of apple care. It happened right after a software update.  Wonder if that caused it. Is there viruses out there for Mac's and should I have a program to clean it up after I get it going or IF I get it going tonight?  Thanks,
    Curt

  • Flash player won't work or download. It says it no longer supports power pcs. I am running 10.5.8 on my ibook G4. Seem to have tried everything. i.e. chrome, firebird, archived flash players, etc. All not supported. Any insight???

    Flash player won't work or download. It says it no longer supports power pcs. I am running 10.5.8 on my ibook G4. Seem to have tried everything. i.e. chrome, firebird, archived flash players, etc. All not supported. Any insight??? It started when I tried to upgrade current flash player and it said I needed to uninstall current version, which I did, and then it wouldn't download the current one giving me the not supported story! Please help!!!!!!

    Hi Andy, that is correct, they don't support PPC Macs anymore.
    You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
    http://kb2.adobe.com/cps/865/cpsid_86551.html#prob1=uninst,os=m10.6,
    Download this if you haven't...
    http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp10.1.102.6 4_and_9.0.289.0archive.zip
    Once downloaded if it doesn't unzip automatically the double click on that file.
    Look for the fp10.1.102.64_and_9.0.289.0archive folder, open it, look for the Flash Player 10.1.102.64 folder & open and look for 101r10264 folder & open it, double click on the flashplayer101r102_64_ubmac.dmg file, choose the Install Adobe Flash Player file to install... they don't make it easy!
    Or smaller here...
    http://dl.dropbox.com/u/450421/flashplayer10_1r82_76_ub_mac%20copy.dmg.zip
    Stand alone player...
    http://dl.dropbox.com/u/450421/LastFlashPPC.zip
    Or free 3rd party...
    http://www.wimpyplayer.com/products/wimpy_standalone_flv_player.html

  • I'm trying to place an order for 3 iPhoto Albums, but the system won't take the billing address. I'm in Costa Rica and will send the albums to an address in Miami. Can't find any support live chat for billing issues.

    I'm trying to place an order for 3 iPhoto Albums, but the system won't take the billing address. I'm in Costa Rica and will send the albums to an address in Miami. Can't find any support live chat for billing issues.

    You need to use a credit card with a billing address in the same country as the delivery address.  Since there's no Apple Print Store for Costa Rica I assume you're using the United States print store.  Therefore you'll need a credit card with a billing address in the US.
    OT

  • Mac Mini 2.53 C2 Duo will not take any disc

    Hi all here is my problem… I have a Mac Mini C2 Duo 2.53 that will not take any disc DVD or CD when it is turned on. If I turn it of and put a DVD or CD in the slot it will load on boot and play and read. If I eject the disc and load a new disc with in 5 seconds it will load a new disc if I wait longer than 5 seconds I can't load any form of disc I have to turn off the Mac.
    I have Installed 2 different BD drives and 2 different DVD drives all with the same result. Any ideas would be greatly appreciated.
    Cheers Patrick

    I have installed now 6 different drives all new… all do the same thing I could cry have reset the SMC a few times no luck. The drives work fine in a different Mac Mini just not in this one. Is weird that they all work when the Mini is booting but not afterwards. I don't want an external drive as this defeats me buying an older Mini with internal drive.

Maybe you are looking for