Cd printing under Linux (Pixma MG5350)

Hi all,
I've bought a Canon Pixma MG5350 just a few weeks ago.
It works great but this week I've tried to print with the CD-tray.
I have made a nice label using Glabels, and set the printing configuration as followed:
Paper tray: CD tray
Paper size: CD 5-inch
Resolution: 600x600 DPI high cd
Then the printer indicated that I need to push the tray in the slot and press OK. After that it will ask the same thing again, again and again without doing much. I've tried every single adjustment if it comes to inserting the cd-tray but the machine just wont insert it.
Hopefully some of you can give me advise on this one. Probably I am overlooking something but don't know what. Can it be that this feature is not working under Linux? (hope it will)
Operating details:
Kubuntu 13.04 64bit
Printer driver: Canon Pixma MG5300 - CUPS+Gutenprint v5.2.9
Kind regards,
Jurgen

Great, thanks for the quick reply. I will keep this post open for now and at the same time fill in a form on the canon site for Europe. If I understand what is going wrong I will post it here as well.
jurgen

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    *RequiresPageRegion All: True
    *OpenUI *InputSlot: PickOne
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    *DefaultInputSlot: Upper
    *InputSlot Upper: "0 statusdict /setpapertray get exec"
    *InputSlot Lower: "1 statusdict /setpapertray get exec"
    *?InputSlot: "
    save
    [ (Upper) (Lower) ] statusdict /papertray get exec
    (get exec) stopped ( pop pop (Unknown)} if = flush
    restore
    *End
    *CloseUI: *InputSlot
    *OpenUI *ManualFeed: Boolean
    *OrderDependency: 20 AnySetup *ManualFeed
    *DefaultManualFeed: False
    *ManualFeed True: "statusdict /manualfeed true put"
    *ManualFeed False: "statusdict /manualfeed false put"
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    save
    statusdict /manualfeed get {(True)}{(False)}ifelse = flush
    restore
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    *DefaultOutputOrder: Reverse
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    *% This datap462.ppd is provided by fontsolutions.tar
    *DefaultFont: Courier
    *Font ArialMT: Standard "(001.004)" Standard ROM
    *Font Arial-ItalicMT: Standard "(001.004)" Standard ROM
    *Font Arial-BoldMT: Standard "(001.004)" Standard ROM
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    *Font Courier: Standard "(001.004)" Standard ROM
    *Font Courier-Bold: Standard "(001.001)" Standard ROM
    *Font Courier-BoldOblique: Standard "(001.001)" Standard ROM
    *Font Courier-Oblique: Standard "(001.001)" Standard ROM
    *Font Helvetica: Standard "(001.001)" Standard ROM
    *Font Helvetica-Bold: Standard "(001.001)" Standard ROM
    *Font Helvetica-BoldOblique: Standard "(001.001)" Standard ROM
    *Font Helvetica-Oblique: Standard "(001.001)" Standard ROM
    *Font IDAutomationSMICR: Standard "(001.001)" Standard ROM
    *Font Symbol: Special "(001.001)" Special ROM
    *Font Tahoma: Standard "(001.001)" Standard ROM
    *Font Tahoma-Bold: Standard "(001.001)" Standard ROM
    *Font Times-Bold: Standard "(001.001)" Standard ROM
    *Font Times-BoldItalic: Standard "(001.001)" Standard ROM
    *Font Times-Italic: Standard "(001.001)" Standard ROM
    *Font Times-Roman: Standard "(001.001)" Standard ROM
    *Font TimesNewRomanMT: Standard "(001.001)" Standard ROM
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    *Font TimesNewRoman-BoldItalicMT: Standard "(001.001)" Standard ROM
    *Font TimesNewRoman-ItalicMT: Standard "(001.001)" Standard ROM
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    save
    /str 100 string dup 0 (fonts/) putinterval def
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    FontDirectory { pop == } bind forall flush
    (*) = flush
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    *Message: "%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%"
    *Message: "\FontName\ not found, using Courier"
    *% Status (format: %%[ status: <one of these> ]%% )
    *Status: "idle"
    *Status: "busy"
    *Status: "waiting"
    *Status: "printing"
    *Status: "warming up"
    *Status: "PrinterError: BD check"
    *Status: "PrinterError: Paper jam"
    *Status: "PrinterError: Replace toner bag"
    *Status: "PrinterError: Warming up"
    *Status: "PrinterError: Timing error"
    *Status: "PrinterError: Fuser check"
    *Status: "PrinterError: Cover opened"
    *Status: "PrinterError: Toner empty"
    *Status: "PrinterError: Empty & reset output bin(s)"
    *Status: "PrinterError: Sorter or jogger error"
    *Status: "PrinterError: Scanner check"
    *% Input Sources (format: %%[ status: <stat>; source: <one of these> ]%% )
    *Source: "serial9"
    *Source: "serial25"
    *Source: "AppleTalk"
    *Source: "Centronics"
    *% Printer Error (format: %%[ PrinterError: <one of these> ]%%)
    *PrinterError: "BD check"
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    *PrinterError: "Replace toner bag"
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    *PrinterError: "Empty & reset output bin(s)"
    *PrinterError: "Sorter or jogger error"
    *PrinterError: "Scanner check"
    *%DeviceAdjustMatrix: "[1 0 0 1 0 0]"
    *% Color Separation Information =====================
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    *InkName: ProcessYellow/Process Yellow
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    *ColorSepScreenAngle ProcessBlack.60lpi.300dpi/60 lpi / 300 dpi: "45"
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    *ColorSepScreenFreq ProcessYellow.60lpi.300dpi/60 lpi / 300 dpi: "60"
    *% For 53 lpi / 300 dpi =====================================================
    *ColorSepScreenAngle ProcessBlack.53lpi.300dpi/53 lpi / 300 dpi: "45.0"
    *ColorSepScreenAngle CustomColor.53lpi.300dpi/53 lpi / 300 dpi: "45.0"
    *ColorSepScreenAngle ProcessCyan.53lpi.300dpi/53 lpi / 300 dpi: "71.5651"
    *ColorSepScreenAngle ProcessMagenta.53lpi.300dpi/53 lpi / 300 dpi: "18.4349"
    *ColorSepScreenAngle ProcessYellow.53lpi.300dpi/53 lpi / 300 dpi: "0.0"
    *ColorSepScreenFreq ProcessBlack.53lpi.300dpi/53 lpi / 300 dpi: "53.033"
    *ColorSepScreenFreq CustomColor.53lpi.300dpi/53 lpi / 300 dpi: "53.033"
    *ColorSepScreenFreq ProcessCyan.53lpi.300dpi/53 lpi / 300 dpi: "47.4342"
    *ColorSepScreenFreq ProcessMagenta.53lpi.300dpi/53 lpi / 300 dpi: "47.4342"
    *ColorSepScreenFreq ProcessYellow.53lpi.300dpi/53 lpi / 300 dpi: "50.0"
    *% For "Dataproducts LZR 2665" version 46.2
    *% Produced by "GETapd.ps" version 2.0 edit 47
    *% Converted to meet 4.0 specification
    *% Last Edit Date: Sep 15 1992
    *% The byte count of this file should be exactly 011228 or 011572
    *% depending on the filesystem it resides in.
    *% end of PPD file for Dataproducts LZR 2665

    If you want to make platform independent use of fonts, you have to use the family, such as sans serif.
    Arial is owned by monotype (http://monotype.com/). You have to contact them if you wish to redistribute it with your application. They also might have a suitable version that renders nicely under linux.
    Pete

  • Color saturation problem in Acrobat Reader 7.0.9 under Linux

    Hi,
    I'm working with a guy who is producing PDFs of my work with Indesign.
    Using acrobat reader under Linux (version 7.0.1 and also 7.0.9), the colours in these PDFs always appear very saturated. This is a big problem for me because I cannot see with the reference viewer the results of PDFs to be sent to print.
    I tried the same pdf file under OS X & Windows, it appears OK with Acrobat reader. Other free pdf readers under Linux also show the right colours (but not always the transparency ;-).
    Does anybody has an idea to help me?
    @Adobe people: in case you want to test, I drop a copy of my PDF file at: http://cardot.net/files/pdfcolours.pdf (2.24 MB)
    Thanks in advance
    Jean-Christophe Cardot

    We are able to reproduce color saturation problem at our end. We have noted down and will work on this.
    Thanks.

  • Crash (SIGSEGV, SIGILL) of 32bit Hotspot under Linux x86_64 in VMware

    Hello!
    A reproducible crash of these 1.6 32 bit Java VMs is hinderung my application from starting when I want to start it under a x86_64 Linux kernel in VMware (Workstation and ESX):
    - java version "1.6.0_06"
    Java(TM) SE Runtime Environment (build 1.6.0_06-b02)
    Java HotSpot(TM) Client VM (build 10.0-b22, mixed mode, sharing)
    - java version "1.6.0_06"
    Java(TM) SE Runtime Environment (build 1.6.0_06-b02)
    Java HotSpot(TM) Server VM (build 10.0-b22, mixed mode)
    - java version "1.6.0_10-beta"
    Java(TM) SE Runtime Environment (build 1.6.0_10-beta-b23)
    Java HotSpot(TM) Client VM (build 11.0-b11, mixed mode, sharing)
    Tested using there kernels:
    - Linux debian 2.6.18-6-amd64 #1 SMP Sun Feb 10 17:50:19 UTC 2008 x86_64 GNU/Linux
    - Linux openSUSE 2.6.22.5-31-default #1 SMP 2007/09/21 22:29:00 UTC x86_64 x86_64 x86_64 GNU/Linux
    - Linux sles10-sp1-sdm 2.6.16.46-0.12-default #1 Thu May 17 14:00:09 UTC 2007 x86_64 x86_64 x86_64 GNU/Linux
    Sproradic but reproducible JVM (Hotspot) crashes while running a simple garbage collector stress application several times in parallel. hs_err files are generated each time. However, the "Problematic frame" address and library changes every time!
    Examples:
    # Java VM: Java HotSpot(TM) Client VM (10.0-b22 mixed mode, sharing linux-x86)
    # Problematic frame:
    # C [libc.so.6+0xe4c9d] xdr_u_long+0xd
    VM state:not at safepoint (normal execution)
    # Java VM: Java HotSpot(TM) Server VM (10.0-b22 mixed mode linux-x86)
    # Problematic frame:
    # C 0xf7f56acb
    VM state:at safepoint (normal execution)
    # Java VM: Java HotSpot(TM) Server VM (10.0-b22 mixed mode linux-x86)
    # Problematic frame:
    # C [libnss_compat.so.2+0x2e16] nsscompat_getpwnam_r+0x46
    VM state:synchronizing (normal execution)
    The problem only appears using JDK or JRE 1.6 32 bit edition on a Linux 2.6 x86_64 kernel in VMware. Tests using real hardware, using a i686 kernel and using JDK / JRE 1.6 64 bit edition or JDK / JRE 1.5 (32 bit and 64 bit) could not reproduce the crashes.
    Questions:
    - Is there a general stability problem when starting the 32 bit Java VM under Linux 64?
    - Does anybody have similar problems with
    - Java VM 32bit under Linux 64?
    - Java VM in VMware (both ESX and Workstation)?
    Simple stress test application:
    public class GCStress {
    private static Thread[] threads;
    private static java.util.Random random = new java.util.Random();
    private static int maxBytes;
    private static int numThreads;
    public static void main(String[] args) {
    numThreads = Integer.parseInt(args[0]);
    maxBytes = Integer.parseInt(args[1]);
    threads = new Thread[numThreads];
    for (int x = 0; x < numThreads; x++) {
    threads[x] = new Thread(new Allocator(), "Thread_" + x);
    threads[x].start();
    while (true) {
    for (int x = 0; x < numThreads; x++) {
    if (!threads[x].isAlive()) {
    threads[x] = new Thread(new Allocator(), "Thread_r" + x);
    threads[x].start();
    try {
    Thread.sleep(500);
    } catch (InterruptedException e) {
    // ignore
    private static class Allocator implements Runnable {
    public void run() {
    while (true) {
    int tSize = random.nextInt(maxBytes);
    // System.out.println(Thread.currentThread().getName()
    // + " allocating " + tSize / 1024 + "kb");
    byte[] tMemFiller = new byte[tSize];
    try {
    Thread.sleep(random.nextInt(200));
    } catch (InterruptedException e) {
    ; // ignore
    }

    The program is started like this:
    ./jdk1.6.0_06/bin/java -server -Xms32m -Xmx256m GCStress 500 10485760
    And I run it usually 5 times in parallel. 1 time seems not to be enough (I should test that tonight).
    However, I've tested using several -XX: flags, but nothing really helped! (-XX:+UseParallelGC, -XX:-UseTLAB, -XX:+UseSpinning -XX-UseThreadPriorities, -XX:-UseBiasedLocking, -XX:-UseLargePages)
    About the lib: Every time, the content of hs_err is very different. I've also got
    hs_err_pid6201.log:# Problematic frame:
    hs_err_pid6201.log-# C [libc.so.6+0x5a261] IOwfile_seekoff+0x3b4
    hs_err_pid7116.log:# Problematic frame:
    hs_err_pid7116.log-# C 0x36343238
    hs_err_pid7137.log:# Problematic frame:
    hs_err_pid7137.log-# C 0xf7f17f67
    hs_err_pid7192.log:# Problematic frame:
    hs_err_pid7192.log-# C [libc.so.6+0x9d1ae]
    hs_err_pid7223.log:# Problematic frame:
    hs_err_pid7223.log-# C [libc.so.6+0xfef67] __register_frame_info+0xf
    hs_err_pid7232.log:# Problematic frame:
    hs_err_pid7232.log-# C [libc.so.6+0x109cdc]
    hs_err_pid7239.log:# Problematic frame:
    hs_err_pid7239.log-# C [libc.so.6+0x212b3] __newlocale+0x233
    hs_err_pid8569.log:# Problematic frame:
    hs_err_pid8569.log-# C [libc.so.6+0x562b9] IOgetline_info+0x52
    hs_err_pid8571.log:# Problematic frame:
    hs_err_pid8571.log-# C [libc.so.6+0x2b3] rtldglobal+0x2b3
    hs_err_pid8573.log:# Problematic frame:
    hs_err_pid8573.log-# C [libc.so.6+0x9b2b9]
    hs_err_pid8596.log:# Problematic frame:
    hs_err_pid8596.log-# C [libc.so.6+0x2e2d1]
    hs_err_pid8615.log:# Problematic frame:
    hs_err_pid8615.log-# C 0xf7e462b3
    hs_err_pid8635.log:# Problematic frame:
    hs_err_pid8635.log-# C [libc.so.6+0x9148c] glob64+0x40d
    hs_err_pid8642.log:# Problematic frame:
    hs_err_pid8642.log-# C [libc.so.6+0x722b9]
    hs_err_pid8667.log:# Problematic frame:
    hs_err_pid8667.log-# C [libc.so.6+0x67261]
    hs_err_pid9957.log:# Problematic frame:
    hs_err_pid9957.log-# C [libc.so.6+0xc5265]
    libnss is linked during execution:
    hs_err_pid7192.log:f7d77000-f7d7e000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid7192.log:f7d7e000-f7d80000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid7223.log:f7d6e000-f7d75000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid7223.log:f7d75000-f7d77000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid7232.log:f7db0000-f7db7000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid7232.log:f7db7000-f7db9000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid7239.log:f7dbc000-f7dc3000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid7239.log:f7dc3000-f7dc5000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8569.log:f7d4c000-f7d53000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8569.log:f7d53000-f7d55000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8571.log:f7da2000-f7da9000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8571.log:f7da9000-f7dab000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8573.log:f7d07000-f7d0e000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8573.log:f7d0e000-f7d10000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8596.log:f7d74000-f7d7b000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8596.log:f7d7b000-f7d7d000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8615.log:f7de0000-f7de7000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8615.log:f7de7000-f7de9000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8635.log:f7d27000-f7d2e000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8635.log:f7d2e000-f7d30000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8642.log:f7d30000-f7d37000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8642.log:f7d37000-f7d39000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8667.log:f7d3c000-f7d43000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid8667.log:f7d43000-f7d45000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid9957.log:f7d9a000-f7da1000 r-xp 00000000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    hs_err_pid9957.log:f7da1000-f7da3000 rwxp 00006000 08:01 422025 /emul/ia32-linux/lib/libnss_compat-2.3.6.so
    Sample stack trace:
    # An unexpected error has been detected by Java Runtime Environment:
    # SIGSEGV (0xb) at pc=0x67f69b57, pid=9123, tid=3902569360
    # Java VM: Java HotSpot(TM) Server VM (10.0-b22 mixed mode linux-x86)
    # Problematic frame:
    # C 0x67f69b57
    # If you would like to submit a bug report, please visit:
    # http://java.sun.com/webapps/bugreport/crash.jsp
    --------------- T H R E A D ---------------
    Current thread (0x080a4c00): VMThread [stack: 0xe8947000,0xe89c8000] [id=9135]
    siginfo:si_signo=SIGSEGV: si_errno=0, si_code=1 (SEGV_MAPERR), si_addr=0x67f69b57
    Registers:
    EAX=0x67f69b57, EBX=0xf7f62ff4, ECX=0x000e89c6, EDX=0x00000000
    ESP=0xe89c6934, EBP=0xe89c6968, ESI=0x080a4c00, EDI=0x080df118
    EIP=0x67f69b57, CR2=0x67f69b57, EFLAGS=0x00010203
    Top of Stack: (sp=0xe89c6934)
    0xe89c6934: e89c6a10 eabdb800 eaaea220 eabdb838
    0xe89c6944: 0003c586 000023af 0657221a 0805848c
    0xe89c6954: eaaea220 eabdb838 080df0d4 080a4c00
    0xe89c6964: 00000001 e89c6998 064e51cb 080df118
    0xe89c6974: 08058350 e89c6998 0629cb5e 08058450
    0xe89c6984: 0003c586 e89c69d8 f0c719a8 e89c6ae0
    0xe89c6994: 00000001 e89c69b8 064e526c 080df0d4
    0xe89c69a4: 080a4c00 00000000 064f6ddb 080df478
    Instructions: (pc=0x67f69b57)
    0x67f69b47:
    [error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xb]
    Stack: [0xe8947000,0xe89c8000], sp=0xe89c6934, free space=510k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C 0x67f69b57
    V [libjvm.so+0x4e51cb]
    V [libjvm.so+0x4e526c]
    V [libjvm.so+0x4f6cd8]
    V [libjvm.so+0x34c60d]
    V [libjvm.so+0x4dbe4c]
    V [libjvm.so+0x31722e]
    V [libjvm.so+0x5b83cf]
    V [libjvm.so+0x5ba5bb]
    V [libjvm.so+0x55a59d]
    V [libjvm.so+0x322be7]
    V [libjvm.so+0x2ce43b]
    V [libjvm.so+0x3227f7]
    V [libjvm.so+0x294845]
    V [libjvm.so+0x322b8c]
    V [libjvm.so+0x5edede]
    V [libjvm.so+0x5fb0c7]
    V [libjvm.so+0x5fa6dc]
    V [libjvm.so+0x5fa8b1]
    V [libjvm.so+0x5fa48f]
    V [libjvm.so+0x4fe219]
    C [libpthread.so.0+0x5192]
    VM_Operation (0xe371ee1c): GenCollectForAllocation, mode: safepoint, requested by thread 0x08217000
    --------------- P R O C E S S ---------------
    Java Threads: ( => current thread )
    0x082f6400 JavaThread "Thread_528" [_thread_blocked, id=12818, stack(0xddd8a000,0xddddb000)]
    0x080db800 JavaThread "Thread_2" [_thread_blocked, id=9178, stack(0xe8547000,0xe8598000)]
    0x080da400 JavaThread "Thread_1" [_thread_blocked, id=9177, stack(0xe8598000,0xe85e9000)]
    0x080d9800 JavaThread "Thread_0" [_thread_blocked, id=9176, stack(0xe85e9000,0xe863a000)]
    0x080c9800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=9162, stack(0xe86bb000,0xe870c000)]
    0x080c8400 JavaThread "CompilerThread1" daemon [_thread_blocked, id=9155, stack(0xe870c000,0xe878d000)]
    0x080bdc00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=9147, stack(0xe878d000,0xe880e000)]
    0x080bc800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=9146, stack(0xe880e000,0xe885f000)]
    0x080a9000 JavaThread "Finalizer" daemon [_thread_blocked, id=9137, stack(0xe88a5000,0xe88f6000)]
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    SIGQUIT: [libjvm.so+0x4fe410], sa_mask[0]=0x7ffbfeff, sa_flags=0x10000004
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