CD-R 's no longer work, factory CD's play, happened after account set-up?

Hi,
This problem arose after changing the set-up one of our Emac's
I changed it from a single account that we all used, to 4 accounts
with one as the admin account as well. Burned CD's used to play fine on this 1.0 ghz Emac (1GB Ram, 40Gb HD) , (note they
do play on our other Mac's (Emac 1.25ghz)or Imac 800mgz
(all running 10.3.9 OSX) Commercial CD's play fine on the Emac in question, Burned CD's eject when inserted. I ran Tech Tool
, everything passed. Is it a fluke that it happened when
I did the account change or did I not set something up corectly. The computer is under warranty with Apple Care.
My daughter did note it make's noise now when burning cd's
which it did not do before. She copied some photos to a cd-r
(noisy burn) could not play it back on the 1.0 eMac she burned it on but
was able to play the CD-r on our Imac 800mghz . ? bad drive
I noted other similiar issues oin this forum (but I did not note account set up being done then the drive acting up which may be a total coincidental event. We do use brand
name CD-R's and handle them with care and use cases for
our Cd's. Puzzled?

dwwave,
I'm not aware of any OS X system setting or user preference that would distinguish between a commercial (pressed) CD and a burned (dye layer) CD-R. The is a physical difference in that the two types of discs reflect the CD laser LED light slightly differently; commercial pressed discs are in general more reflective. If there's a thin coating of grome or dust on the CD optics, especially the lens, that could account for reading commercial CDs but failing on burned CD-Rs. A pass or two (or three) with a CD lens cleaner kit may suffice to restore operations. If a lens cleaner doesn't help, then by all means contact an Apple Authorized Service Provider since the Mac is under warrenty. If the drive's LED power putput is failing, that would give the same symptoms and no amount of lens cleaning would help; replacement of the drive would then be called for.

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