CD Rom Broken - Want to install ZEN Visio

My CD Rom is broken so naturally I cannot use the installation discs to install my freshly purchased Creative ZEN Vision M MP3 player. Anyone have a link to the software i need to download or any way of helping? I would greatly appreciate it...

crispy32 wrote:
Maybe Creative uses cheapo cd's becuase mine broke too.
I have 9 or 0 Creative software CDs, none of them have 'broke'. They seem to be of similar quality to CDs from Adobe, MicroSoft or Logictech.
I called Customer service who advised me that they do not supply replacement CD's because all the software is available on line - so why does the company supply an installation disk in the first place?
It's a courtesy- not everyone is online, not everyone has high speed Interent access.
I've recently had to perform a system reset on my Dell laptop (running Windows XP)so I had to reload the Zen software. Customer service gave me a list of software apps to download but they wouldn't load because the software couldn't detect the Zen. I was then told to download a Microsoft executable. So now my laptop recogises that I am connecting new hardware and identifies that it's a Zen but it still prompts me to use the installation disk but cannot find the drivers anywhere. I've tried to load the Creative software but it will not load because it cannot detect the Zen.
You can force Windows to look for the drivers manually. Use Browse to direct Windows to look for the drivers at the location where you've saved the downloaded drivers
Are there drivers available onlne?
Yes: top of page on the Creative banner, click Support--> Downloads--> MP3 Players--> Zen, select your model, language and Operating System, chose the drivers or software that you need. Be sure to read the instructions on the pop-up menus for instructions on how to install the updates.
Can anyone suggest anywhere where I can purchase a replacement disk? I have already tried eBay
Maybe someone here will have a copy for you, but really it's not that hard to download from the site.

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CD Rom Broken - Want to install ZEN Visio

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