Cd-rom/burner/dvd missing for L355-s7831

Ive tried to burn cds and also put in dvd's but it says please connect a burner. My cd-rom.burner/dvd is missing. How do I get this back. Ive only had this laptop for 3 1/2 mths now.. Please HELP!!

Satellite L355-S7831
My cd-rom.burner/dvd is missing.
If it's missing in Windows Explorer, see this document.
   CD / DVD drive missing from 'My Computer' (Windows Explorer)
-Jerry

Similar Messages

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    Hello akabeav,
    It sounds like iTunes and other components need to be re installed as well. The instructions are different depending on the version of Windows you are using.
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    http://support.apple.com/kb/ht1925
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  • Having Major issues trying to burn DVD's.

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    I think you can solve your problem very simply.
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  • Audio from one clip plays in preview, not on burned DVD

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    I keep getting the message that my registry settings are missing for importing and burning cd's and dvd's.  Why?
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    Thanks Bengt W for your attention to this matter.  So much appreciated.  And thanks for putting me right on the aim of forums (new to this).  Although, you may regret asking for more information.  I've added everything I can below.
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    Open iDVD and ‘create new project’
    Select ‘favourite’ theme that I have set up forall my work dvd’s (this has been used successfully many times and I’ve triedwithout using the favourite them).
    Add 2 submenus for each group of clips
    Select submenu  - drag and drop between 3 – 6 clips in each of the twosubmenus
    Change title colours on clips
    Dragand drop image into drop zones where required
    In‘map’ view I check for any yellow warnings before burning to disc
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    Change images in drop zones
    Start whole process again even from importingfrom camera again
    Two other completely different computers (iMacand MacBook) with iDVD
    Go to apple shop and use their computers to doin iDVD
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    Use a clip that I already have that did notoriginate from my camera
    Turn computer off and restart
    New hard drive
    New optical lense (thing)
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    Other technical stuff that I don't understand but you may:
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    iDVD version 7.1.1
    HardwareOverview:
      Model Name: iMac
      Model Identifier: iMac11,1
      Processor Name: Intel Core i7
      Processor Speed: 2.8 GHz
      Number Of Processors: 1
      Total Number Of Cores: 4
      L2 Cache (per core): 256 KB
      L3 Cache: 8 MB
      Memory: 4GB
      Processor Interconnect Speed: 4.8 GT/s
      Boot ROM Version: IM111.0034.B02
    SMC Version (system):            1.54f36
    OPTIARCDVD RW AD-5680H:
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      Interconnect:    ATAPI
      Burn Support:   Yes (AppleShipping Drive)
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      Reads DVD:    Yes
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      Media: Toshow the available burn speeds, insert a disc and choose View > Refresh
    If you can solve this you are better than the 'apple geeks' in the shop and the service technicians in the service centre (and of course me but that's no achievement). 
    Eagerly awaiting your reply.
    Jayne

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    Driver files needed for the following Sony dvd/cd rom drive:  "dvd-rom  ddu 1615". 
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    Hello Denise,
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    Thank you for your post.

  • HT1567 I keep getting a pop up window saying that whatever is needed for itunes to burn a CD for me is missing.  How do I get it without having my entire library erased?

    I keep getting a pop up window saying that whatever is needed for itunes to burn a CD for me is missing.  How do I get it without having my entire library erased?

    Hello,
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    Hewlett-Packard 310-1126
    iTunes 11.0.1.12
    QuickTime not available
    FairPlay 2.2.32
    Apple Application Support 2.3.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
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    Apple Mobile Device Driver 1.63.0.0
    Bonjour 3.0.0.10 (333.10)
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    Current user is not an administrator.
    The current local date and time is 2013-01-31 18:45:45.
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    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
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    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.0.1.12 (x64) is currently running.
    iTunesHelper 11.0.1.12 is currently running.
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    LowerFilters: PxHlpa64 (2.0.0.0),
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    IDVD - in preview all is good...burning dvd the music cuts out 2 times in 4 songs...i have turned off all other programs, sleep and energy mode for battery...multiple tries... same result ...help

    Hi
    No audio on DVD disc.
    Most common origin.
    1. Imported audio from iTunes.
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    • Use this in Your movie project
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    Before burning the DVD.
    • Do a DiskImage (File menu and down)
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