CD Rom drive not reading data or audio

Hello -
I'm using a Fujitsu N series LifeBook laptop. I'd started having problems with my cd rom drive about 6 or so months ago. It reads dvd discs just fine, but is very "selective" about the audio cds i load. I got a palm pda for christmas and when i tried to load the sync software from the cdrom - the drive wouldn't read it at all. I tested other audio cds and have since found that the drive will no longer read any audio discs. Oddly, it reads dvd movies just fine - launching Windows Media Player as a default. I got in contact with Fujitsu tech support, and after uninstalling/reinstalling the cdrom, found the problem was still there. I was told to contact iTunes support because iTunes might be the culprit - but could only find these forums for help.
Cdrom drive is a TEAC DW-224E-B model. Please help - I'm a nursing student and plan on using the palm pda to store PDR's and Diagnosing guides.
Thank you,
Erick

here is the report generated - and thank you
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
FUJITSU N6010
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: ATI MOBILITY RADEON 9600/9700 Series \ATI MOBILITY RADEON 9600/9700 Series
IDE\DiskFUJITSUMHT2060AT_PL____________________0022___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomTEACDW-224E-B__________________________4.6A___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: TEAC DW-224E-B, Rev 4.6A
Drive is empty.
it says the drive is empty after i've inserted the palm cdrom into the drive

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