Cd rom drive not working

my cd rom drive is not working. it will not open with the tray botton or with the eject option. can open with paperclip and put disk in but it dosent turn on or act like there is a disk present. it shows that everything is working properly but always says there is no disk present

See if this Fix It from Microsoft helps
http://support.microsoft.com/mats/cd_dvd_drive_problems
From Device Manager, right click the CD drive then properties, is there any error messages?
You may also update the driver.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

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