CD ROM driver is corrupted. Tried to uninstall and download to install again. Error message says
CD ROM driver may be corrupted. Tried to uninstall on Device Manager and boot up again to re-install. CD ROM comes back up but has a yellow triangle with a 1 in it. CD ROM drive still does not work.
Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now working.
If the drive is not working, from the Start Menu, open the Control Panel and click on Device Manager. Click to open the IDE ATA/ATAPI Controllers. Right click on the first channel and select uninstall. Do not delete drivers if asked. When uninstalled repeat the process for each channel. Also if an ATA controller is listed, right click and uninstall this, again not deleting drivers if asked. Then open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked.
Reboot the PC and let Windows reinstall the devices. Check the drive again.
If it still isn't working, run the automated fixit from Microsoft on the link below again.
Windows 7
Vista
Next, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience
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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
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See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
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Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
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HT1925: Removing and Reinstalling iTunes for Windows XP
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