Cd rom not working on mac for elements 11 installation

Purchased elements 11 and my cd rom does not work, all of a sudden. Can I download elements 11 somewhere, and use the serial number on the box?

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

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Hi Vicki,
I would suggest submitting a support case on this for further investigation.
Unfortunately I'm on a PC machine so I cannot confirm on my end. Please reach out to direct support ASAP if the issue is still existing.
- http://helpx.adobe.com/contact.html
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Thanks a lot for your replies and helpful ideas.
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Best regards.

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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
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After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
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skymania wrote:
On window it will give output : success
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Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
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