CD ROM NOT WORKING

I have an ASUS computer and my CD ROM device will not run. The device is an ATAPI DVD A DH24ACSH SAT A CD-ROM. I get a Code 19 which states that the configuration information (in the registry) is incomplete or damaged. Is it the driver
with details as follows: C:\WINDOWS\system32\drivers\cdrom.sys, C:\WINDOWS\system32\ the problem? I have a 64bit system. How should I go about repairing the device? JWF

Hi Joseph,
You may follow the article below to troubleshoot CD ROM issue:
Your CD or DVD drive is not recognized by Windows or other programs
Follow the resolution mentioned in the article above and see if issue could be solved.
Further, you may also try to contact the manufacturer and see if they could offer any further assistance.
Best regards
Michael Shao
TechNet Community Support

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Hans
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Hi!
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Bye

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Go to Solution.

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Hp dv6 2001-au DVD ROM not working

My DVD RW drive shows blank dvds but it cannot read any cd or dvd. is it damaged?
This question was solved.
View Solution.

Hi,
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Windows 7 32bit
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

DVD Rom not working

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Message Edited by cjc2 on 11-28-2009 07:38 PM

CD ROM NOT WORKING

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