CD's when inserted pop out

When I insert a cd it pops out. I called tech support and they said it was a hardware issue. After spending 2 hours at the Apple store, they said it was a software issue. They reinstalled Leopard, the updates and the cd/dvd drivers. They tried it with a dvd and iDvd opened and worked perfectly. When I got home, the dvd did work, however a photo, document or music cd does not work. It still pops out when inserted with no message. It makes a small noise that sounds like it is trying to work but after a few seconds it pops out. I checked my system preferences and the cd/dvd is set up correctly. Help! I don't want to make another trip to the Apple store which is 150 miles round trip (eventhough the store is so much fun). Look forward to your input! Thanks

If you have a G4 iMac, then you need to repost over in the Using DVDs and CDs with your iMac (Flat Panel) Forums.
This area is for G5 iMac issues.

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Hello tTitanic,
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iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
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http://support.apple.com/kb/HT1296
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http://support.apple.com/kb/HT1386
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When i input cd's or dvd's they won't stay in the computer it pops out after a few seconds..HELP PLEASE

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Section; Specific Troubleshootng
http://support.apple.com/kb/HT2801
Best.

CD's when inserted pop out

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