Cd track list not showing up in itunes

When I insert a CD into the drive, itunes only lists the tracks as "track 1, track 2, track 3," etc. It won't pull up the names of the actual tracks or the artwork for the album. I have tried multiple CD's and also used the get track info option under the "advanced" menu. Nothing seems to work. I can see itunes going to gracenotes to look but it never comes back with anything no matter what CD I have. Any advice?

First off, iTunes won't get the CD artwork under any circumstances. It's not in its job description. ; - )
As far as the track information goes, can you confirm that you're using commercially released CD's, as opposed to "home-made" discs.
iTunes will only get information for the commercially released CD's ... or exact duplicates of the same.

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