Cddvdw ts-l633 reading cd but not dvd

after hard drive crash, installed new hard drive. Installed windows 7 home premium. HP cddvdw ts-l633n disk drive will read a cd but not a dvd rw

Optical drives fail that way. There are multiple lasers for multiple functions and one laser can go bad while the others still work. Other than changing the drive, about all you can do is try a DVD laser lens cleaner disk and see if maybe it is just dirt on the lens. If you want to install a replacement drive it is very easy and not very expensive. Post back and we can find the instructions and a good drive at a good price. 

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  • HP Pavilion 15-n031se Notebook PC-HP CDDVDW SU-208CB READ CD BUT NOT READ DVD.

    MY dvd rw drive read cds but not read dvds.it is happen suddenly when i am trying to read an dvd with read error.i am tried every solution recoverd pc to its factory condition but it will not help.could i need to replace this dvd rw drive or it will be fix?

    Hello @ahmadhaseeb31,
    Welcome to the HP Forums, I hope you enjoy your experience! 
    I have read your post on how your notebook is not able to read DVDs, but can read CDs, and I would be happy to assist you in this matter!
    In terms of the type of DVD that can be played on your computer, is it able to read DL (Dual Layered) or SL (Single Layered) discs? Do the DVDs that you have tried on your notebook work on a separate DVD player or another computer? I would also encourage you to post which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
    Cheers!
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • My CD/DVD drive reads CDs but not DVDs

    Hi All
    I have a TSSTcorp CDDVDW TS-L633M DVD drive in my laptop and after about 6 months of use, the drive stopped reading/writing DVDs. It still reads CDs fine and occasionally will read a DVD (completely unprovoked and without warning...!) but is very temperamental and will randomly just stop reading a DVD. Often, the drive will eject and give an error message telling me to insert a disc. I'm not sure what to do.
    I'm running Windows Vista 32-bit. I have tried running the Microsoft Fixit application, which recognises that the drive is failing to read DVDs but offers nothing more helpful than that and doesn't fix anything (despite its name...). I have been reading through a number of different forums and have found a range of advice: replacing the drive, uninstalling and reinstalling the drivers or editing the registry. What should I be doing to fix this problem? Naturally, I'd prefer not to have to replace the drive itself, but if that's the only way...
    Thanks in advance!
    Mangi
    This question was solved.
    View Solution.

    The registry thing only works if the drive is completely AWOL from the system so that it does not appear as a drive in "My Computer"....not your issue. The DVD and the CD use different lasers and it is not uncommon for one to go bad and the other not. You can check the function of the DVD by trying to boot from a bootable DVD. If you cannot the drive is bad and needs to be replaced. If it works sometimes and not others it could just need a good cleaning with a DVD lens cleaner.

  • DVD drive reads CDs but not DVDs

    My DVD drive, CDDVDW TS-L633R, will read CDs, both music and data e.g. Epsom installation disc, but it will not read DVDs, videos or data e.g. MS Office installation disc.  I ran the CD/ DVD diagnosis software - http://support.microsoft.com/kb/314060/?wa=wsignin1.0 and the final message said that the disc (DVD) was not readable. 

    whatisthislife wrote:
    My DVD drive, CDDVDW TS-L633R, will read CDs, both music and data e.g. Epsom installation disc, but it will not read DVDs, videos or data e.g. MS Office installation disc.  I ran the CD/ DVD diagnosis software - http://support.microsoft.com/kb/314060/?wa=wsignin1.0 and the final message said that the disc (DVD) was not readable. 
    Means most likely the laser DVD is dead and the drive needs to be replaced.
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • Reads CDs, but not DVDs

    I just bought iLife '09 for my iMac G5. When I went to put the disc in, it sat in the computer, spinning for a few minutes, until it spit it out. I tried putting in DVD movies too, and it did the same thing, but it always recognizes CD's and blank CD's. What can I do to install my new program?

    Try the follow, since the drive seems to be working to some extent.
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    Please post back, if that does not help.

  • CD drive reads CDs, but not DVDs

    I have an early 2011 Macbook Pro 13. 2.3 GHz i5. I can no longer play DVDs. That goes for movie DVDs and DVDs with software. CDs will work just fine. Both music, data and software CDs. I have reset the SMC and couldn't find any more support. I'm thinking of replacing the whole Superdrive.

    Try cleaning the lens first.  Use a lens cleaning DVD or wrap a fine microfiber cloth (eyeglasses cloth) around a business card.  Carefully insert it into the slot.
    Ciao.

  • DVD Drive issues, plays CDs but not DVD data or regular - Satellite (unknown series type)

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    I am working on this for a client, I do tech repair on craigslist but my laptop hardware expertise is limited most of my experience is with desktops.

    joe7dust wrote:
    I tried to update the firmware but ran into some strange issues. First of all according to google, the drive is manufactured by Panasonic. Toshiba doesn't make their own drives? For this reason I wonder if it is improperly detecting the drive make/model.
    Anyways I downloaded the firmware update for it, version 1.03. It is a MAT**bleep**A UJDA760 (going from memory, model may be slightly diff like UDJA). When I run the firmware update it doesn't detect the drive at all and says it is for a THINKPAD?? Weird...
    Also, if you have a link to a guide for removing this drive I would appreciate it. I want to verify that windows is detecting the model/maker correctly. It is not one of the simple hotswap types, it looks like I have to remove at least the entire bottom of the laptop.
    I am working on this for a client, I do tech repair on craigslist but my laptop hardware expertise is limited most of my experience is with desktops.
    Typically if the optical drive can read CDs but not DVDs (or vice versa), there has been a hardware failure of the DVD or CD circuitry.  Drivers/firmware aren't going to solve the problem, only replacement of the drive.
    Find the correct drive at http://www.sparepartswarehouse.com/
    Find unofficial disassembly instructions at http://www.irisvista.com/

  • CDs work but not DVDs "device failed to calibrate laser power level for med

    Hi
    I've been having a problem with my disc drive.
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    njdesigner wrote:
    Thanks for the advice. I'm going to try the brands you suggested.
    I don't think the drive may be dirty, because wouldn't the CDs not work as well?
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    You can get a cleaning CD from RadioShack and elsewhere. Get the dry one with the small brushes. Works fine on everything but a notebook.

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    Jeffrey Tashman wrote:
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    Hi,
    Sounds like hardware problem, not software. Please clean the lens first, please try:
         https://www.youtube.com/watch?v=fzpHtTU1S7U
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Adobe Reader 9 can't save the old FDA forms. FDA must update their forms.

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  • Have Sony reader 505, ADE doesn't recognize when attached to mac OX 10.6.8. works with reader library but not with ADE

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  • Drive plays CD's but not DVD's

    I have a HP 4520s with a hp CDDVDW TS-L633N, the drive will not play a DVD or a PC DVD Rom Game but will play a CD, I have checked regional settings and checked the drivers and updates, the device manager says the drive is working corectly, the movies and PC DVD Rom game used work in the other computer I tried. Is the drive on it's way out or is there something I have missed? Thanks.

    Hi,
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    Windows 7
    Vista
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    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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