CDR-03120:  Internal Error - Problem making a repository connection

Hi,
I'm running SCM 9.0.2.7 and get the following error message when I try to View Version History or View Version Events for any file in my workarea. Can anyone suggest a solution?
Thanks,
Rich
Message
CDR-03120: Internal Error - Problem making a repository connection
Cause
An internal Diff or Merge component has been
unable to make a repository connection.
Action
Contact your support representative.

Hi
I have same problem running RON 9.0.4.4
Any ideas ?
Thanks.

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    SSL alert UNEXPECTED_MSG rcvd:                    0
    SSL alert BAD_RECORD_MAC rcvd:                    0
    SSL alert DECRYPTION_FAILED rcvd:                 0
    SSL alert RECORD_OVERFLOW rcvd:                   0
    SSL alert DECOMPRESSION_FAILED rcvd:              0
    SSL alert HANDSHAKE_FAILED rcvd:                  0
    SSL alert NO_CERTIFICATE rcvd:                    0
    SSL alert BAD_CERTIFICATE rcvd:                   0
    SSL alert UNSUPPORTED_CERTIFICATE rcvd:           0
    SSL alert CERTIFICATE_REVOKED rcvd:               0
    SSL alert CERTIFICATE_EXPIRED rcvd:               0
    SSL alert CERTIFICATE_UNKNOWN rcvd:               0
    SSL alert ILLEGAL_PARAMETER rcvd:                 0
    SSL alert UNKNOWN_CA rcvd:                        0
    SSL alert ACCESS_DENIED rcvd:                     0
    SSL alert DECODE_ERROR rcvd:                      0
    SSL alert DECRYPT_ERROR rcvd:                     0
    SSL alert EXPORT_RESTRICTION rcvd:                0
    SSL alert PROTOCOL_VERSION rcvd:                  0
    SSL alert INSUFFICIENT_SECURITY rcvd:             0
    SSL alert INTERNAL_ERROR rcvd:                    0
    SSL alert USER_CANCELED rcvd:                     0
    SSL alert NO_RENEGOTIATION rcvd:                  0
    SSL alert CLOSE_NOTIFY sent:                      0
    SSL alert UNEXPECTED_MSG sent:                    1
    SSL alert BAD_RECORD_MAC sent:                    0
    SSL alert DECRYPTION_FAILED sent:                 0
    SSL alert RECORD_OVERFLOW sent:                   0
    SSL alert DECOMPRESSION_FAILED sent:              0
    SSL alert HANDSHAKE_FAILED sent:                  2
    SSL alert NO_CERTIFICATE sent:                    0
    SSL alert BAD_CERTIFICATE sent:                   0
    SSL alert UNSUPPORTED_CERTIFICATE sent:           0
    SSL alert CERTIFICATE_REVOKED sent:               0
    SSL alert CERTIFICATE_EXPIRED sent:               0
    SSL alert CERTIFICATE_UNKNOWN sent:               0
    SSL alert ILLEGAL_PARAMETER sent:                 0
    SSL alert UNKNOWN_CA sent:                        0
    SSL alert ACCESS_DENIED sent:                     0
    SSL alert DECODE_ERROR sent:                      0
    SSL alert DECRYPT_ERROR sent:                     0
    SSL alert EXPORT_RESTRICTION sent:                0
    SSL alert PROTOCOL_VERSION sent:                  0
    SSL alert INSUFFICIENT_SECURITY sent:             0
    SSL alert INTERNAL_ERROR sent:                   16
    SSL alert USER_CANCELED sent:                     0
    SSL alert NO_RENEGOTIATION sent:                  0
    SSLv2 client hello received:                      0
    SSLv3 client hello received:                      0
    TLSv1 client hello received:                     68
    SSLv3 negotiated protocol:                        0
    TLSv1 negotiated protocol:                       68
    SSLv3 full handshakes:                            0
    SSLv3 resumed handshakes:                         0
    Cipher sslv3_rsa_rc4_128_md5:                     0
    Cipher sslv3_rsa_rc4_128_sha:                     0
    Cipher sslv3_rsa_des_cbc_sha:                     0
    Cipher sslv3_rsa_3des_ede_cbc_sha:                0
    Cipher sslv3_rsa_exp_rc4_40_md5:                  0
    Cipher sslv3_rsa_exp_des40_cbc_sha:               0
    Cipher sslv3_rsa_exp1024_rc4_56_md5:              0
    Cipher sslv3_rsa_exp1024_des_cbc_sha:             0
    Cipher sslv3_rsa_exp1024_rc4_56_sha:              0
    Cipher sslv3_rsa_aes_128_cbc_sha:                 0
    Cipher sslv3_rsa_aes_256_cbc_sha:                 0
    TLSv1 full handshakes:                           33
    TLSv1 resumed handshakes:                         0
    Cipher tlsv1_rsa_rc4_128_md5:                    68
    Cipher tlsv1_rsa_rc4_128_sha:                     0
    Cipher tlsv1_rsa_des_cbc_sha:                     0
    Cipher tlsv1_rsa_3des_ede_cbc_sha:                0
    Cipher tlsv1_rsa_exp_rc4_40_md5:                  0
    Cipher tlsv1_rsa_exp_des40_cbc_sha:               0
    Cipher tlsv1_rsa_exp1024_rc4_56_md5:              0
    Cipher tlsv1_rsa_exp1024_des_cbc_sha:             0
    Cipher tlsv1_rsa_exp1024_rc4_56_sha:              0
    Cipher tlsv1_rsa_aes_128_cbc_sha:                 0
    Cipher tlsv1_rsa_aes_256_cbc_sha:                 0
    Total SSL client authentications:                 0
    Failed SSL client authentications:                0
    SSL authentication cache hits:                    0
    SSL static CRL lookups:                           0
    SSL best effort CRL lookups:                      0
    SSL CRL lookup cache hits:                        0
    SSL revoked certificates:                         0
    Total SSL server authentications:                 0
    Failed SSL server authentications:                0
    Session headers extracted:                        0
    Session headers failed:                           0
    Server cert headers extracted:                    0
    Server cert headers failed:                       0
    Client cert headers extracted:                    0
    Client cert headers failed:                       0
    Headers truncated:                                0
    Redirects due to cert not yet valid:              0
    Redirects due to cert expired:                    0
    Redirects due to unknown issuer cert:             0
    Redirects due to cert revoked:                    0
    Redirects due to no client cert:                  0
    Redirects due to no CRL available:                0
    Redirects due to expired CRL:                     0
    Redirects due to bad cert signature:              0
    Redirects due to other cert error:                0
    Internal error:                                  27
    Handshake FlushRX operations:                     0
    Handshake FlushTX operations:                     0
    Xscale messages rcvd from ME:               1313330
    Xscale messages sent to ME:                 2041768
    Finish msg split across ssl recs:                 0
    Fasttx msg ring full:                             0
    SSL_ME tx msg ring full:                          0
    N2 encrypt_record:                                0
    N2 decrypt_record:                           144433
    N2 random:                                   439915
    N2 handshake_hash:                           878094
    N2 hash:                                          0
    N2 gpop_master:                              291164
    N2 gpop_import_master_secret:                     5
    N2 gpop_pkcs1v15enc:                         144430
    N2 gpop_pkcs1v15enc_crt:                          0
    N2 gpop_finish:                              291140
    N2 gpop_verify:                                   0
    N2 gpop_pkcs1v15dec:                              0
    N2 gpop_pkcs1v15dec_crt:                     146752
    N2 rsa_server_full:                              15
    N2 resume:                                       12
    UXP A:                                        24576
    UXP B:                                            0
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    Printscreen from wireshark attached.
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    Thanks for your reply.
    The problem is not server-related, I have exactly the same situation if I do SSL termination only, with unencrypted connection between ACE and backend servers (another servers, with blank apache installed and listening on 443 port for non-SSL traffic) - generally speaking, it works, but often with these "internal errors" - not suitable for production.
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    # show np 1 me-stats -E0
    SSL Server Statistics:
    SSL alert CLOSE_NOTIFY rcvd:                      0
    SSL alert UNEXPECTED_MSG rcvd:                    0
    SSL alert BAD_RECORD_MAC rcvd:                    0
    SSL alert DECRYPTION_FAILED rcvd:                 0
    SSL alert RECORD_OVERFLOW rcvd:                   0
    SSL alert DECOMPRESSION_FAILED rcvd:              0
    SSL alert HANDSHAKE_FAILED rcvd:                  0
    SSL alert NO_CERTIFICATE rcvd:                    0
    SSL alert BAD_CERTIFICATE rcvd:                   0
    SSL alert UNSUPPORTED_CERTIFICATE rcvd:           0
    SSL alert CERTIFICATE_REVOKED rcvd:               0
    SSL alert CERTIFICATE_EXPIRED rcvd:               0
    SSL alert CERTIFICATE_UNKNOWN rcvd:               0
    SSL alert ILLEGAL_PARAMETER rcvd:                 0
    SSL alert UNKNOWN_CA rcvd:                        0
    SSL alert ACCESS_DENIED rcvd:                     0
    SSL alert DECODE_ERROR rcvd:                      0
    SSL alert DECRYPT_ERROR rcvd:                     0
    SSL alert EXPORT_RESTRICTION rcvd:                0
    SSL alert PROTOCOL_VERSION rcvd:                  0
    SSL alert INSUFFICIENT_SECURITY rcvd:             0
    SSL alert INTERNAL_ERROR rcvd:                    0
    SSL alert USER_CANCELED rcvd:                     0
    SSL alert NO_RENEGOTIATION rcvd:                  0
    SSL alert CLOSE_NOTIFY sent:                      0
    SSL alert UNEXPECTED_MSG sent:                    0
    SSL alert BAD_RECORD_MAC sent:                    0
    SSL alert DECRYPTION_FAILED sent:                 0
    SSL alert RECORD_OVERFLOW sent:                   0
    SSL alert DECOMPRESSION_FAILED sent:              0
    SSL alert HANDSHAKE_FAILED sent:                  0
    SSL alert NO_CERTIFICATE sent:                    0
    SSL alert BAD_CERTIFICATE sent:                   0
    SSL alert UNSUPPORTED_CERTIFICATE sent:           0
    SSL alert CERTIFICATE_REVOKED sent:               0
    SSL alert CERTIFICATE_EXPIRED sent:               0
    SSL alert CERTIFICATE_UNKNOWN sent:               0
    SSL alert ILLEGAL_PARAMETER sent:                 0
    SSL alert UNKNOWN_CA sent:                        0
    SSL alert ACCESS_DENIED sent:                     0
    SSL alert DECODE_ERROR sent:                      0
    SSL alert DECRYPT_ERROR sent:                     0
    SSL alert EXPORT_RESTRICTION sent:                0
    SSL alert PROTOCOL_VERSION sent:                  0
    SSL alert INSUFFICIENT_SECURITY sent:             0
    SSL alert INTERNAL_ERROR sent:                    0
    SSL alert USER_CANCELED sent:                     0
    SSL alert NO_RENEGOTIATION sent:                  0
    SSLv2 client hello received:                      0
    SSLv3 client hello received:                      0
    TLSv1 client hello received:                      0
    SSLv3 negotiated protocol:                        0
    TLSv1 negotiated protocol:                        0
    SSLv3 full handshakes:                            0
    SSLv3 resumed handshakes:                         0
    Cipher sslv3_rsa_rc4_128_md5:                     0
    Cipher sslv3_rsa_rc4_128_sha:                     0
    Cipher sslv3_rsa_des_cbc_sha:                     0
    Cipher sslv3_rsa_3des_ede_cbc_sha:                0
    Cipher sslv3_rsa_exp_rc4_40_md5:                  0
    Cipher sslv3_rsa_exp_des40_cbc_sha:               0
    Cipher sslv3_rsa_exp1024_rc4_56_md5:              0
    Cipher sslv3_rsa_exp1024_des_cbc_sha:             0
    Cipher sslv3_rsa_exp1024_rc4_56_sha:              0
    Cipher sslv3_rsa_aes_128_cbc_sha:                 0
    Cipher sslv3_rsa_aes_256_cbc_sha:                 0
    TLSv1 full handshakes:                            0
    TLSv1 resumed handshakes:                         0
    Cipher tlsv1_rsa_rc4_128_md5:                     0
    Cipher tlsv1_rsa_rc4_128_sha:                     0
    Cipher tlsv1_rsa_des_cbc_sha:                     0
    Cipher tlsv1_rsa_3des_ede_cbc_sha:                0
    Cipher tlsv1_rsa_exp_rc4_40_md5:                  0
    Cipher tlsv1_rsa_exp_des40_cbc_sha:               0
    Cipher tlsv1_rsa_exp1024_rc4_56_md5:              0
    Cipher tlsv1_rsa_exp1024_des_cbc_sha:             0
    Cipher tlsv1_rsa_exp1024_rc4_56_sha:              0
    Cipher tlsv1_rsa_aes_128_cbc_sha:                 0
    Cipher tlsv1_rsa_aes_256_cbc_sha:                 0
    Total SSL client authentications:                 0
    Failed SSL client authentications:                0
    SSL authentication cache hits:                    0
    SSL static CRL lookups:                           0
    SSL best effort CRL lookups:                      0
    SSL CRL lookup cache hits:                        0
    SSL revoked certificates:                         0
    Total SSL server authentications:                 0
    Failed SSL server authentications:                0
    Session headers extracted:                        0
    Session headers failed:                           0
    Server cert headers extracted:                    0
    Server cert headers failed:                       0
    Client cert headers extracted:                    0
    Client cert headers failed:                       0
    Headers truncated:                                0
    Redirects due to cert not yet valid:              0
    Redirects due to cert expired:                    0
    Redirects due to unknown issuer cert:             0
    Redirects due to cert revoked:                    0
    Redirects due to no client cert:                  0
    Redirects due to no CRL available:                0
    Redirects due to expired CRL:                     0
    Redirects due to bad cert signature:              0
    Redirects due to other cert error:                0
    Internal error:                                   0
    SSL Client Statistics:
    SSL alert CLOSE_NOTIFY rcvd:                      0
    SSL alert UNEXPECTED_MSG rcvd:                    0
    SSL alert BAD_RECORD_MAC rcvd:                    0
    SSL alert DECRYPTION_FAILED rcvd:                 0
    SSL alert RECORD_OVERFLOW rcvd:                   0
    SSL alert DECOMPRESSION_FAILED rcvd:              0
    SSL alert HANDSHAKE_FAILED rcvd:                  0
    SSL alert NO_CERTIFICATE rcvd:                    0
    SSL alert BAD_CERTIFICATE rcvd:                   0
    SSL alert UNSUPPORTED_CERTIFICATE rcvd:           0
    SSL alert CERTIFICATE_REVOKED rcvd:               0
    SSL alert CERTIFICATE_EXPIRED rcvd:               0
    SSL alert CERTIFICATE_UNKNOWN rcvd:               0
    SSL alert ILLEGAL_PARAMETER rcvd:                 0
    SSL alert UNKNOWN_CA rcvd:                        0
    SSL alert ACCESS_DENIED rcvd:                     0
    SSL alert DECODE_ERROR rcvd:                      0
    SSL alert DECRYPT_ERROR rcvd:                     0
    SSL alert EXPORT_RESTRICTION rcvd:                0
    SSL alert PROTOCOL_VERSION rcvd:                  0
    SSL alert INSUFFICIENT_SECURITY rcvd:             0
    SSL alert INTERNAL_ERROR rcvd:                    0
    SSL alert USER_CANCELED rcvd:                     0
    SSL alert NO_RENEGOTIATION rcvd:                  0
    SSL alert CLOSE_NOTIFY sent:                      0
    SSL alert UNEXPECTED_MSG sent:                 4108
    SSL alert BAD_RECORD_MAC sent:                    0
    SSL alert DECRYPTION_FAILED sent:                 0
    SSL alert RECORD_OVERFLOW sent:                   0
    SSL alert DECOMPRESSION_FAILED sent:              0
    SSL alert HANDSHAKE_FAILED sent:              63355
    SSL alert NO_CERTIFICATE sent:                    0
    SSL alert BAD_CERTIFICATE sent:                   0
    SSL alert UNSUPPORTED_CERTIFICATE sent:           0
    SSL alert CERTIFICATE_REVOKED sent:               0
    SSL alert CERTIFICATE_EXPIRED sent:               0
    SSL alert CERTIFICATE_UNKNOWN sent:               0
    SSL alert ILLEGAL_PARAMETER sent:                 0
    SSL alert UNKNOWN_CA sent:                        0
    SSL alert ACCESS_DENIED sent:                     0
    SSL alert DECODE_ERROR sent:                      0
    SSL alert DECRYPT_ERROR sent:                     0
    SSL alert EXPORT_RESTRICTION sent:                0
    SSL alert PROTOCOL_VERSION sent:                  0
    SSL alert INSUFFICIENT_SECURITY sent:             0
    SSL alert INTERNAL_ERROR sent:                37662
    SSL alert USER_CANCELED sent:                     0
    SSL alert NO_RENEGOTIATION sent:                  0
    SSLv2 client hello received:                      0
    SSLv3 client hello received:                      0
    TLSv1 client hello received:                      0
    SSLv3 negotiated protocol:                        0
    TLSv1 negotiated protocol:                  4062020
    SSLv3 full handshakes:                            0
    SSLv3 resumed handshakes:                         0
    Cipher sslv3_rsa_rc4_128_md5:                     0
    Cipher sslv3_rsa_rc4_128_sha:                     0
    Cipher sslv3_rsa_des_cbc_sha:                     0
    Cipher sslv3_rsa_3des_ede_cbc_sha:                0
    Cipher sslv3_rsa_exp_rc4_40_md5:                  0
    Cipher sslv3_rsa_exp_des40_cbc_sha:               0
    Cipher sslv3_rsa_exp1024_rc4_56_md5:              0
    Cipher sslv3_rsa_exp1024_des_cbc_sha:             0
    Cipher sslv3_rsa_exp1024_rc4_56_sha:              0
    Cipher sslv3_rsa_aes_128_cbc_sha:                 0
    Cipher sslv3_rsa_aes_256_cbc_sha:                 0
    TLSv1 full handshakes:                      4015344
    TLSv1 resumed handshakes:                         0
    Cipher tlsv1_rsa_rc4_128_md5:                     0
    Cipher tlsv1_rsa_rc4_128_sha:                     0
    Cipher tlsv1_rsa_des_cbc_sha:                     0
    Cipher tlsv1_rsa_3des_ede_cbc_sha:                0
    Cipher tlsv1_rsa_exp_rc4_40_md5:                  0
    Cipher tlsv1_rsa_exp_des40_cbc_sha:               0
    Cipher tlsv1_rsa_exp1024_rc4_56_md5:              0
    Cipher tlsv1_rsa_exp1024_des_cbc_sha:             0
    Cipher tlsv1_rsa_exp1024_rc4_56_sha:              0
    Cipher tlsv1_rsa_aes_128_cbc_sha:           4062020
    Cipher tlsv1_rsa_aes_256_cbc_sha:                 0
    Total SSL client authentications:                 0
    Failed SSL client authentications:                0
    SSL authentication cache hits:              4059147
    SSL static CRL lookups:                           0
    SSL best effort CRL lookups:                      0
    SSL CRL lookup cache hits:                        0
    SSL revoked certificates:                         0
    Total SSL server authentications:           4059888
    Failed SSL server authentications:                0
    Session headers extracted:                        0
    Session headers failed:                           0
    Server cert headers extracted:                    0
    Server cert headers failed:                       0
    Client cert headers extracted:                    0
    Client cert headers failed:                       0
    Headers truncated:                                0
    Redirects due to cert not yet valid:              0
    Redirects due to cert expired:                    0
    Redirects due to unknown issuer cert:             0
    Redirects due to cert revoked:                    0
    Redirects due to no client cert:                  0
    Redirects due to no CRL available:                0
    Redirects due to expired CRL:                     0
    Redirects due to bad cert signature:              0
    Redirects due to other cert error:                0
    Internal error:                               20380
    Handshake FlushRX operations:                     0
    Handshake FlushTX operations:                     0
    Xscale messages rcvd from ME:              12092768
    Xscale messages sent to ME:              0x0176adac
    Finish msg split across ssl recs:                 0
    Fasttx msg ring full:                             0
    SSL_ME tx msg ring full:                          0
    N2 encrypt_record:                                0
    N2 decrypt_record:                          4015344
    N2 random:                                  8148797
    N2 handshake_hash:                          4322635
    N2 hash:                                          0
    N2 gpop_master:                             4041700
    N2 gpop_import_master_secret:                     0
    N2 gpop_pkcs1v15enc:                        4041700
    N2 gpop_pkcs1v15enc_crt:                          0
    N2 gpop_finish:                             4031710
    N2 gpop_verify:                                   0
    N2 gpop_pkcs1v15dec:                              0
    N2 gpop_pkcs1v15dec_crt:                          0
    N2 rsa_server_full:                               0
    N2 resume:                                        0
    UXP A:                                        24576
    UXP B:                                            0
    # show np 1 me-stats "-shttp -v"
    HTTP Statistics (Current)
    Unknown msgs received:                            0             0
    Data rx msgs received:                    288293958             4
    TCP proxy rx msgs received:                 9816884             1
    Ack trigger rx msgs received:                     0             0
    TCP event rx msgs received:                52961189             2
    Dest decision tx msgs received:            55155089             1
    LB dest decision tx msgs received:                0             0
    Close tx msgs received:                    83942817             0
    Inspect allow tx msgs received:                   0             0
    Inspect drop tx msgs received:                    0             0
    DRAM blocks read:                         577612022            16
    Buffers dropped:                            2702255             0
    Regex states read:                         38438408            25
    Unproxy cancellations:                            0             0
    Redundant closes:                           2990271             0
    Internal errors:                                  0             0
    Conn mismatch errors:                       2748628             0
    Exception with close:                             6             0
    Dest errors:                                      1             0
    Total Packet count (Tx  & Rx):            490169937             8
    Stop regex:                                      12             0
    (Context 5 Statistics)
    Parse result LB msgs sent:                   121180             0
    Drop: LB queue full:                              0             0
    Parse result Inspect msgs sent:                   0             0
    Drop: Inspect queue full:                         0             0
    TCP data msgs sent:                           96215             0
    TCP queue full:                                   0             0
    SSL data msgs sent:                          516306             0
    SSL queue full:                                   0             0
    TCP fin msgs sent:                              939             0
    TCP rst msgs sent:                              147             0
    SSL fin msgs sent:                           102907             0
    SSL rst msgs sent:                            38548             0
    Bounced fin msgs sent:                         1481             0
    Bounced rst msgs sent:                            2             0
    Unproxy msgs sent:                            25333             0
    Drain msgs sent:                             113966             0
    Reuse msgs sent:                               2304             0
    Particles read:                             1448314             0
    HTTP requests:                               121688             0
    Reproxied requests:                           17680             0
    Headers inserted:                              3825             0
    Headers removed:                                 51             0
    Headers rewritten:                                0             0
    HTTP redirects:                                   0             0
    HTTP chunks:                                  42154             0
    Unproxy conns:                                25325             0
    Pipelined requests:                               0             0
    Pipeline flushes:                                 0             0
    Whitespace appends:                               0             0
    Response entries recycled:                    24493             0
    Second pass parsing:                              0             0
    Vserver mismatch errors:                          5             0
    Analysis errors:                                  0             0
    Static parse errors:                             20             0
    Max parselen errors:                              0             0
    Resource errors:                                 75             0
    Invalid path errors:                              0             0
    Bad HTTP version errors:                          0             0
    Header insert errors:                            75             0
    Header rewrite errors:                            0             0
    Invalid policy errors:                            0             0
    Invalid rserver errors:                           0             0
    Recycled requests:                                0             0
    SSL header insert success:                        0             0
    SSL header insert errors:                         0             0
    SSL spoof header deleted:                         0             0
    Drop: RST pipelined request:                      0             0
    There's nothing in ACE logs.
    Forgot to mention - we are running ACE in one-arm mode, but I don't believe it makes a difference.

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