CDR Analysis Reporting Tool

I am attempting to run a report under the selection, User Reports > Bill > Department with detail information. The problem is the report falls back a couple of weeks. I would like to get closer to the present date. Where in the system can I make the adjustment to give me more dates?

Hi -
I haven't investigated any freeware programs that do this, but be sure any application you investigate does NOT install anything on your CUCM servers. If you change your mind on considering a purchased solution, I really like the Avotus call accounting application and have personal experience with its predecessor, MDR SwitchView with CallManager. This is one of those products that exemplify "you get what you pay for". Since I'm throwing my opinion in here, you may also want to consider an application that captures your CUCM CMR traffic data. It can be very useful to gather statistics on:
Quality of Service (QoS) metrics – per individual call
Jitter value for specified endpoints
Latency value for specified endpoints
Number of packets sent, received and lost
Regards, Ginger

Similar Messages

Best CDR Analysis reports for...

I've been asked by a customer to perform a detailed call flow analysys of their Cluster to prove the requirement for voicemail.
What would be the best reports to run to attain this info?
I think alot of calls go to Hunt groups if not answered on the DDI line. And what is the call termination for unanswered calls?

Try this link
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008011b4ac.html

Need assistance in Hyperion Web Analysis Report

Hi All,
I am using HFM with Oracle database as the data source for reports and using Hyperion 931 components.
I have a requirement in Key Performance Indicators reports (KPI)
1) Need to have a custom column of current year Actuals Vs Plan data
2) Need to have a custom column of current year Actuals Vs prior year Actuals data
3) Need to indicate Font colours based on the values derived in columns (1) and (2) - if positive data - green colour
if negative data - red colour
I am trying to replicate this in Web Analysis report, but facing issues on
1)Making this year value dynamic (shd change based on current year or atleast should prompt when we run report)
2) Since i have fixed the report with 2008 and 2007 year, all the formattig made whiel creating the Report goes away, if i try to run the report with different year values like in 2010 and 2009 year (as current and prior year)
3) Also, i have hided some coulumns based on our requirement which also no longer exists if i change the year values (available in coulmns)
Please suggest any comments to resolve these issues, Moreover i am new to Web Analysis reporting tool ,so kindly suggest, if i am not using any of the existing WebAnalysis features to derive my requirement.
Expecting your earliest response.
Thanks,
Siva

Hi Siva,
If you are using the Essbase as a data source then you can achieve these things from using the substitution variable in WA report.
Assume you have a substitution variable in Essbase cube for current year. In WA report in Dimension Browse, right-click a dimension member and select "Substitution Variable”. The Substitution Variable dialog box is displayed. Here select a substitution variable from the list of Essbase substitution variables.
To get the Prior year, again in Dimension Browse, right-click a dimension member and select the "Also select Previous". Here define the prior year that you want to use in your report.
Sorry, I have no idea about the substitution variables in the HFM (It might be that we call the substitution variable with another name in HFM).
Hope it will help you.
Thanks & Regards,
Mohit Jain

Need assistance in Web Analysis Report

Hi All,
I am using HFM as the data source for reports and using Hyperion 931 components.
I have a requirement in Key Performance Indicators reports (KPI)
1) Need to have a custom column of current year Actuals Vs Plan data
2) Need to have a custom column of current year Actuals Vs prior year Actuals data
3) Need to indicate Font colours based on the values derived in columns (1) and (2) - if positive data - green colour
if negative data - red colour
I am trying to replicate this in Web Analysis report, but facing issues on
1)Making this year value dynamic (shd change based on current year or atleast should prompt when we run report)
2) Since i have fixed the report with 2008 and 2007 year, all the formattig made whiel creating the Report goes away, if i try to run the report with different year values like in 2010 and 2009 year (as current and prior year)
3) Also, i have hided some coulumns based on our requirement which also no longer exists if i change the year values (available in coulmns)
Please suggest any comments to resolve these issues, Moreover i am new to Web Analysis reporting tool ,so kindly suggest, if i am not using any of the existing WebAnalysis features to derive my requirement.
Expecting your earlier response.
Thanks,
Siva

Hi Siva,
If you are using the Essbase as a data source then you can achieve these things from using the substitution variable in WA report.
Assume you have a substitution variable in Essbase cube for current year. In WA report in Dimension Browse, right-click a dimension member and select "Substitution Variable”. The Substitution Variable dialog box is displayed. Here select a substitution variable from the list of Essbase substitution variables.
To get the Prior year, again in Dimension Browse, right-click a dimension member and select the "Also select Previous". Here define the prior year that you want to use in your report.
Sorry, I have no idea about the substitution variables in the HFM (It might be that we call the substitution variable with another name in HFM).
Hope it will help you.
Thanks & Regards,
Mohit Jain

CDR analysis and reporting

Hi,
I am using cisco cucm9.1 and am sending monthly billing reports to the individuals using CDR analysis and reporting. one problem i have encountering is internal and emergency calls are also being charged. but i don`t want to calculate any charges on those two, so how can i fix this? please help!!!!!!!!
regards,
Ermias W.

Hi,
This forum is for issues with Wireless and IP phones.
You might be better served by moving your question to the Collaboration forums
https://supportforums.cisco.com/community/4691/collaboration-voice-and-video
HTH,
Steve

Ccm4 - cdr analysis and reporting setup plugin install probs

cdr analysis and reporting plug-in installation error message 'could not connect to ccm database'
Any ideas

You may want to search for a document "Cisco CallManager Serviceability Administration Guide" depending on your version for reference.
As for your problem:
you can try to login in the CDR "https://xxx.xxx.xxx.xxx/art/Logon.jsp" using,
username:admin
password:cisco
and assign the CDR administrator rights, afterwhich this initial default account will be disabled.
Hope this will solve your problem.
Note:CDR may be enable by default. You may need to change CDR parameters in order to get your 1st reports.
Gd luck
Cash

CDR analysis and reporting output translation

Is there an easy was to translate CDR data into something easily understood?
I had to pull the to/from call records for a particular extension during a certain month long time frame and parse it by hand in excel to clean it up sorted by date/time so that a non technical staff member could understand it without me translating. Some one suggested Cisco VLT but I don't think it's for this kind of data

I assume you mean you got CDR flat files, VLT is not for that. It's for CUCM traces.
You can use CAR to create reports.
You don't mention version so I'll provide the latest one:
Cisco Unified CDR Analysis and Reporting Administration Guide, Release 8.0(2)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_0_2/car/CAR.html
You can buy a 3rd party billing server that can process the flat files and provide reporting.
Another option would be to write down your own program to do this, field definition is here:
Cisco Call Detail Records Field Descriptions
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_0_2/cdrdef/cdrfdes.html
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk

Reporting tools and SAP BW

Dear Sirs,
We have Business Objects BI 4.0 and SAP BW 7.3.
Actually we are using Web Intelligence and BEx Query to reporting.
We have not Business Layer (Universe) between BW and BO because BO it's not supported to create universe (unx) on BW. So we create document in WEBI using BEx Query.
We want to use Xcelsius (Dashboard Design) 2011 and I was thinking that we can use query from universe to connect with BW (new functionality in version 2011). Can we? Or maybe we should to connect to BW using "Connecttion to SAP BW"?
We want to use Explorer (on iPad and iPhone), but Explorer requires universe (unx).
Is not possible to create universe (unx, because unv is not supported via Explorer) based on SAP BW, is it true?
We should we do, when we want to use Explorer with SAP BW?
Do I understand connection between reporting tools and SAP BW:
Crystal Reports - can I use cubes or BEx queries
Xcelsius - using "Connection to SAP BW"
WEBI - BExqueries or universe (but only UNV - old version).
Explorer - in my opinion is not possible
Analysis for OLAP - drirect to cube in SAP BW
Could you please comment.

Hi
With the current version of the BI 4.0 SP2 BI Platform, one cannot create a universe (.UNX format) against BW using the OLAP connection. However you can create a universe (.UNX format) using the Relational connection (see OSS note: 1656905 - How to create UNX universe based on Business Warehourse InfoCubes). One limitation is the use of hierarchies with the relational connection.
Then you can create the Information spaces based on the universe (.UNX format) that the Explorer can use.
BO Reporting tools:
1. Crystal Reports for Enterprise = you can use the OLAP connection (BICS) directly against the BW InfoCubes or Queries, if queries already exist in the BW system then you can leverage these directly (less time spent recreating the entire query in Crystal)
2. Xcelsius = you can use the BICS or Web Service or Universe to access the data
3. Web Intelligence = you can use the OLAP Connection (BICS)
4. Explorer = you can use a universe (.UNX format) via a Relational Connection
5. Analysis for OLAP = you can use the OLAP connection (BICS) to either a query or InfoCube.
It is hoped that in Feature Pack 3 which will be released later this year, that missing functionalities will be delivered for BI 4.0.
Regards
Derek

BW (BEx) and BOBJ Reporting-Tools

Hi All,
I'm looking for an article or anything, that describes the difference between SAP BW (BEx) and Business Objects- Reporting tools .
which tools is suitable for what purpose?
thanks
brad

This isn't mine - it may even be yours - but just in case anyone looks at this thread, here it is
BO vs BEx
Ease of use:
BO - Very user friendly interface, Minimal requirement for MDX code, Some queries take more time in BO analysis, when compared to BEx Analyzer
BEx - Difficult self service reporting and analytics, Being Excel based, it needs extensive VBA or Macro programming for a great UI
Features:
BO - Export functionality (PDF, MSOffice etc), More chart types, Has more advanced features, Design and Preview Tab in the same page, Provides offline capabilities
BEx - Is mostly for SAP only but With integration can access BEx query from BO, Web App Designer is effort intensive, Build and preview are separate views
Support from SAP:
BO - Part of SAP integration roadmap, All current and future dev. in the BI front-end is focused on the SAP BO BI solutions, Crystal Reports is now main reporting tool, replacing BEx Report Designer
BEx - BEx is no longer the strategic direction, BEx product line will be phased out completely by 2016
Compatibility with other data source:
BO - Able to merge data from various sources in the same report, Can connect to any Database, very flexible in design
BEx - Gets data from BI
Implementation effort and ownership cost:
BO - Longer deployment period compared to BEx, Additional server needed, May require additional components setup for BW, May need separate license for Business Objects Enterprise (BOE) platform, BO uses OLEDB for OLAP API via BEx query, may cause an overhead, BW Accelerator may be needed to improve query response time, scalability and visibility.
BEx - Only MS office and BEx client are needed for installation, BEx is bundled with NetWeaver

Error while operating Web analysis report in Workspace

I have created a web analysis report in which i have provided buttons, on the click event of button it must open a link provided.This button is working fine when opened using Web Analysis studio but on running this report in workspace, when i press the button i get this error "This Service is not supported by the HTML client".
Please help.

Have you tried checking the "Design for HTML" from the Edit toolbar to see if you get any error when saving?
Do you have any advanced items on the report, as there are 4 types of differences between Studio and HTML:
- font differences, Workspace (DHTML) uses the WA Server fonts whereas WA Studio client machine fonts.
- Service Buttons are very restricted using Workspace
- Display: Tab selection, Splitter panels, Slider selection do not render in Workspace
- Cannot restrict WA Tools menu in Workspace at all, where you can in the Studio.
For exact details check out the Hyperion Web Analysis Studio User’s Guide from the Doc Library:
http://download.oracle.com/docs/cd/E10530_01/doc/nav/portal_4.htm

SRM Global Spend Analysis Report

Hi Team,
Does anyone have any prior experience creating SRM Global Spend Analysis Report in BI 7.0.
I couldnt find the data source in SRM for Global Spend report, but I have the Infoobjects and cube from BI Content. Can anyone provide a step by step instruction on how to create this report in BI. Do I need to create Custom Datasources?
I am using SRM 5.0 and BI 7.0 with support pack 10.
Thanks
Anita.

Hi
I don't think you need to create custom datasource, as all the information is available in the system.
I have not tried this ever. Here are few details, which might help.
Global Spend Analysis
Accurate spend information helps you to optimize your supply base and, by indicating potential for demand aggregation across business units, enables you to control your procurement cost and negotiate better contracts with your suppliers. Global Spend Analysis now uses mapping information provided by SAP Content Integrator. The category mapping functions of SAP Content Integrator allow you to map products and categories to a standard category hierarchy (or schema). This could be an internal customer-defined schema or an external one, such as eCl@ss or UN/SPSC. Grouped key mapping for partner data delivers information on identical suppliers, which appear under separate IDs in the procurement systems. Both kinds of key mapping information are made available to SAP BW. The consolidated InfoObject technology in SAP BW then enables unified reporting across diverse master data entities in a heterogeneous system landscape, based on the mapping information delivered by the SAP Content Integrator. For mySAP SRM 3.0, the data extraction tools of MDM, which feed the master data into SAP Content Integrator, only support SAP R/3 systems. Therefore, the global spend scenario in combination with SAP Content Integrator only provides an out-of-the-box solution for mySAP SRMs classic scenario.
Refer to few links as well.
http://help.sap.com/saphelp_srm50/helpdata/en/6d/0f343e47fd6b2ee10000000a114084/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/3c/014b03cc304d2ea89d4540dc98b6e3/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/99/4dded1f9e1433a88bd510e631ee335/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/4d/fa243dfe075c59e10000000a114084/frameset.htm
Refer to few OSS notes as well.
956062 SRM 3.0 SP 11 (Stack 07/2006): Release and Information Note
759396 No totals display in report 0SR_FIC01_Q0009
751772 New roles for the purchase analysis as of BI Cont 3.5.2
649491 New roles for BW content for SRM as of BW 3.0B
87080 COMPUTE_INT_PLUS_OVERFLOW in report RSTABL10
624726
Hope this will help.
Please reward full points, incase it suits your requirements.
Regards
- Atul

FR and Web Analysis reports will not run in workspace

I have configured both FR and Web Analysis and then re-configured workspace to pick them up. 'Reporting and Analysis shows up in my foundation metadata under workspace. All my related ports are enabled.
Database connection manager, import financial reporting reports, preferences financial reporting, tools/link to web analysis, do not appear in workspace.
get 'required application context analyzer is missing. please contact your adminstrator.' error when try to run a web analysis or financial reporting report from workspace.
Web analysis as a client with reports is working fine.
Financial reporting allows me to create a database connection, create a report, pdf preview from the client but web preview breaks with generic page not found error.
Any suggestions would be most appreciated.

Hi,
You can use panel while creating reports and put all the graphs on it .
Panels color can be changed.
Thanks
Yashwant

Basis of reporting tools

HI
If we use crystal reports as reporting tool,In business organisation we don't use any other reporting tool like web intelligence,live office,desktop intelligence etc.
On what basis organisation select there reporting tool from business objects for there business purpose?
If they use one reporting tool namely xcelsius, they won't use crystal reports?
IF they use only one why is so?
If organisation use multiple reporting tool then what is the need and scenarios ,where we prefer to use on what basis ?
Thanks in advance

hi
each reporting tool has its own features
Eg
webi --   Powerful on-line adhoc query and reporting
                if you want to use web based reporting you can use
               For Interactive Analysis purpose
Deski--- you can use offline even though the system is not connected to repository
              where as webi not
x celsius--it is nothing but a dashboard.after creating xcesius dashboard even layman also can
                 understand with the pictorial presentation
                 especially for those business users who doesnt have time to analyse the data
                 By viewing simple picture they can get results
         Eg the country map shows the no of population
              in each state with color representation
               or through pie diagram
live office :- is also kind of reporting with additional benefits of using Microsoft office
               (means a webi report requirest some additional of ms office functionality.For this requirement
                you can import in live office and use additioanlly)
crystal reports: generally used for complex reporting or for highly formatted reports
thanks

Best java reporting tool

hi,
I'm developing client/server application and need to use reporting tool i have analysed several reporting tools(crystal report,jreport,
espress report,jfree report,rreport,inet soft's style report,Formula One e.Report Engine etc.) but coluld n't come to the conclusion which one to use?
Espress report is flexible,good but it's expensive.
Can anybody suggest good reporting tool?
thanx in advance.
jmos

By the way, i already found the reason why i always get null when i create new Designer (path, catalog).
This is what the log said:
---------------------------------start of log---------------------------
Error: Sorry, your evaluation copy of JReport has expired.
Please contact Jinfonet Software at [email protected] to extend your evaluation.
Error: jet.universe.exception.FMLFileException: c:\JReport\tutorial.fml. Formula file save error
     at jet.universe.JetUUniverse.$58(jet/universe/JetUUniverse)
     at jet.universe.JetUUniverse.Save(jet/universe/JetUUniverse)
     at jet.api.Designer.exit(jet/api/Designer)
     at TestDesignInvoice.create(TestDesignInvoice.java:581)
     at TestDesignInvoice.main(TestDesignInvoice.java:608)
----------------------------------end of log----------------------------
It's really strange since my evaluation copy of JReport should be expired on Sept 21, 2003 :(
I've already sent e-mail to jinfonet, but no reply yet :(

Versions of Hyperion Interactive Reporting tool

Hi,
Can anyone tell me what is the lowest verison of Hyperion Interactive Reporting tool and the latest version. I need this for my analysis.
I searched for it , I was able to find Hyperion 11 is the latest one and Hyperion 6 was the lowest as far I searched.
Do anyone know exactly which is the lowest and highest version of Hyperion Interactive Reporting tool ?
Thanks in Advance..

http://en.wikipedia.org/wiki/Brio_Technology
Hope this gives you a little history lesson on the product. I have only started working with Brio 8.1.3 (now Interactive Reporting) since 2006. I have seen documents for version 6.x, and I heard version 7.x was a horrible product and short-lived.
Interactive Reporting Studio (the client version) has not really changed much since version 8.x. The drivers to connect to various ODBC have been added with introduction of 32-bit and 64-bit O/S.
I am a big fan of Brio, but it's not a commonly use tool.

CDR Analysis Reporting Tool

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