CDR not showing internal calls

     I am trying to get a handle on call volume but my CDR records dont seem to be showing any internal call infomation. I am having trouble finding information explaining how to set this up. Any help would be appreciated. I am still using Call Manager 6.1.3

Chris,
           When looking at the CDR in excel I am looking for calls that originate and terminate at a 4 digit internal extension. Maybe I just cant read a CDR record but every call looks like it originates outside our network.

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