Cds wont import correctly into the itunes Library

Help,
Im trying to add songs into my Father in laws Itunes but for some reason its not importing?.
The cd is recognised through the internet but it seems its only importing about 5% if that.
BACKGROUNF INFO
The pc is my mother in laws & she has her own library & identity on the PC
Am i doing something mega stupid here, please help
Cheers
gallorg

first i would run windows update and make sure everything is up to date. make sure you have the latest version of itunes/quicktime, if so go ahead and reinstall itunes again. if it still doesnt work try a different program to importing the music to your computer (like windows media player, make sure its importing the songs as mp3's, you can find that under the options menu) once thats done then got to itunes and select file<add folder to library then search around where WMP imported the songs

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