CE10 Converting All reports output as PDF from A4 to US size paper.

I have created a number of reports which on Crystal are set as A4. These are then published to CE10 and set to output as PDF.
When they are previewed in History after being scheduled they appear as US size 11.68 x 8.26 in, and are thus cropped on bottom and righthand side.
Even when I preview the report on the Properties tab they are cropped to US size.
I have looked every where on the CE Admin page but can not see any where that a page size can be set. Is it something to do with how Acrobat has been set up on the CE server? Or have I missed something on the CE configuration.
We did not have a default printer on the server so we added one and that made no difference.
Acrobat is not installed on the server.
It looks like its something to do with the ActiveX conversion as the object is stored as a .cwr file and then ActiveX converts it to PDF, but in doing so changes size to US Paper rather than A4.
It must be somewhere in this code
http://srvcors08/crystal/enterprise10/admin/en/infoobject.cwr?action=-10005&cmd=view&id=603250&iid=617366&WCSID=12809936971026%2D2886740171%3A6401
But as I know nothing about ActiveX I can not see what is happening and even if I did I would not know where to start in changing it!
I know CE10 is no longer supported but there are no plans to upgrade, so other than making all my reports a bit smaller is there a solution to this?
Ian

Hi Ian,
I moved your post to the BusinessObjects Legacy products forum.
Thank you
Don

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Moderator Message: Please use code tags when pasting code snippets. Also paste relevant portions of the code
Edited by: Suhas Saha on Jul 13, 2011 3:05 PM

Dear Alexander,
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In this I am using the FM 'CONVERT_ABAPSPOOLJOB_2_PDF'. I have checked the settings from SPAD that is also same in both servers for particular output device. But the patches are diffrennt in both the servers, the server from which layout is not coming properly having the high level patches in compare to the other server(which is working fine).

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<removed by moderator>
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Moderator message: please post only relevant code parts, your posts must contain less than 5000 characters each to preserve formatting.
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