Cell phone "virus" error message

Trying to send a photo from my Samsung SGH-T329 cell phone.
The Eprint server keeps rejecting it as a "virus".
photos from my computer emails work fine.
please help

Hi Larryh41,
Just to check with you, does it happen to all images or that particular image file only.
How about sending other types of document from your cell?
Does it fail with the same message?
Also, perhaps you can try sending using the web based email on your cell?
I am an HP employee
**** Please mark the post that solves your problem as "Accepted Solution" ****

Similar Messages

I started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?

started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?

Any numbers or other details on the mesages given?
Did you try to connect in recovery mode again? iOS: Unable to update or restore
In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues

Using VI Example Basic Serial Write Read to send AT commands to Cell phone modem error 1073807360

I am using the NI Example VI: Basic Serial Write and Read to send AT commands to a Cell phone acting as a Modem. I can send AT commands to this phone using Hyperterm when I select the modem driver by name in the hypert port selection field but not as com 7 which it occupies according to device manager modem properties. The basic serial vi does not show the modem driver as a selection, only ports by comX are shown. I get error 1073807360.

Have you tried to put the name you enter in Hyperterminal in the VISA resource control? If Com 7 doesn't show, you can simply type "COM 7" in the VISA resource control. Or use "ASRL::INSTR 7".
Also, make sure the connection in hyperterminal is closed, before you open the port in LabVIEW.
Hope it helps,
Wiebe.

Trying To Upgrade Phone - Getting Error Message When I Try To Upgrade to Incredible

I'm trying to upgrade to the incredible on the web site and it comes back with an error message. I tried all other phones and I could select them fine.
Thoughts?

OK think I figured it out. says I need to change data plan. If I just get the pre-owned one it doesn't say that. time to call support.

Numerous Norton anti-virus error messages appear whenever I start my iMac.

Whenever I restart my new iMac I get approximately 10 NORTON AntiVirus Error messages which state: "Norton virus Auto-Protect could not continue. Please run Live Update or reinstall Norton Antivirus and Restart (Code: 10)." I've tried all these things and have attempted to uninstall Norton and Symantec products to no avail. In my system preferences under the category OTHER there exists a file called Norton Auto-Protect and Norton Quick Menu which I can't do anything with. How can I stop these messages from appearing every time I start my iMac? Ideally, I'd just like to get rid of Norton and Symantec.

Here is an article with a direct link to their uninstaller:
http://www.macworld.com/article/150466/2010/04/uninstall_norton.html
After you've gotten rid of it, you may want to read this:
http://www.reedcorner.net/thomas/guides/macvirus/

Is there an easy way to toggle between an Apple ID and a cell phone number in Messages?

My son has an iPod but just a regular cell phone. We communicate a lot through texts/Messages but he doesn't always have a wifi connection on his iPod so sometimes, he is only reachable through his cell phone number and other times through his Apple ID. Is there an easy way to select which channel I want to contact him through on Messages?

Hi,
On your Mac in Messages with his conversation in "focus" (the one selected) Click and hold his Name in the "to" Spot and the top right of the right hand pane where the conversation is.
This will become a Drop Down and show you the iMessages (and other accounts he might have) options.
In some cases they may not have been used before and may not have the indicator.
Example
NOTE.
Any phone number will be listed as a potential iMessages ID as well any emails.
In the above example I happen to know that both the emails are Apple IDs (What I don't know is if my wife as linked either to her iPhone Number)
8:21 pm Wednesday; November 5, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Norton Anti Virus Error Message 119

Folks,
My Mom's iMac (turquoise)keeps getting the above error message urging her to hold down the shift key when re-starting. The machine starts up, gets to the Mac 9.2 status, lets the first icon appear at the bottom and then we get that error message again.
I have tried the following:
1) re-starting holding down the space bar;
2) powered up holding the Apple key and "S"
3) powered up holding the Command, Option, "p" and "r" keys
4) pulling the plug and waiting 30 seconds
5) crying, swearing, ******* and moaning
Any help? She just wants to write her history and play games.
Thanks,
Patrick Fegan

Here is an article with a direct link to their uninstaller:
http://www.macworld.com/article/150466/2010/04/uninstall_norton.html
After you've gotten rid of it, you may want to read this:
http://www.reedcorner.net/thomas/guides/macvirus/

Recieved an error message -50 when trying to download 5.0 to my iphone

I went to download the new ios 5.0.1 and after tring to process the "back up" on my phone an error message popped up saying error (-50) it couldn't process the "back up" correctly and that I would lose all the content on my phone if i continued.
HELP!

From another post...
Thanks all for trying to help. I decided last night to do a restore of the phone since I was unable to get it pass the error -50. I even followed the steps that were given to me on the apple site for this error. Thankfully the restore went through and all is well. I hope I never have this kind of a problem again with an iphone. Very frustrating.
Here is the link I went to...
http://support.apple.com/kb/TS3694#error50
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

Lumia 800 - Marketplace Error message and code c00...

Hello, I bought my Lumia 800 in NZ less than a week ago. I get an error message when trying to access apps or get recommended updates via Marketplace...
"We're sorry but we can't complete your request at the moment. Try launching Marketplace again. If the problem continues, check back in a little while or try restarting your phone.
Error code: c00cee3b"
I have tried both the suggestions of checking back and restarting phone - this error message and code has been happening for several days.
Any ideas or tips much appreciated.

Hey akb_nz, Welcome to the Nokia Forums!
I suggest that you try and reset your phone and re-sync your windows Live ID to it by performing a master reset, be sure to save a back up of your sensitive data!
If you are still experiencing problems with marketplace and applications, you can find more information regarding windows phone troubleshooting here.
I hope this has helped
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Error message 80004005 and 8004888

I'm having problems with my company emails downloading to my phone. Error messages 80004005 and 8004888 keep popping up. What do these mean, and how do I resolve them?

Never seen those errors before. When you searched Google did you find anything? Did you talk to your companies email group about the errors?

Phone Browser Error

In several applications, I am getting a "Phone Browser Error" message, generally when using 'open' 'save as' or 'search'. I have uninstalled PC Suite and the cable driver, but the message persists. How do I get the thing to go away? I'm guessing that it is something to do with the registry, but I can't find it.

Thanks for looking into it.
PC Suite: I'm not sure now, since I have uninstalled it to try to get this message to go away. It was a version I installed in July or August this year, but is not the newest (November 2006) version.
I have Windows XP Home, Service Pack 2, and have it set to automatic update, so I have all current updates, including all optional updates.
The phone is a 6630.
I use MS Office 2003, and this glitch seems to occur with most if not all of the applications within this package. I'm not sure if it affects other applications. Typically, the error message seems to be triggered when I use the pull-down list to select a drive or folder to save or obtain a file. It also occurs when I search from 'My Computer'.
The message is as follows:
'Some of the application components could not be located. Phone Browser will be unregistered. Please reinstall PC Suite.' I click on 'OK' and the message goes away until the trigger is repeated.

What are these blue cell phones doing in my Safari feed reader?

I opened my RSS feed reader today and all I see are blue cell phones with a message that says, "Ever been travelling and lost your *%% Read more…"
I assume this is some kind of adware and I'd like to get rid of it. Any suggestions? Never had this kind of problem in Firefox on my PC.

Same here.
It did go away when I trashed the plist file, so you may want to try that.
Or maybe not, because now it seems the news reader in Safari is going nuts. It is constantly picking up feeds I've already read and showing them as new. And a couple of the folders will not get rid of the numbers in parenthesis showing how many unread feeds are within it. I have one stuck at (68) with no new feeds within it.
All this is basically making the news reader in Safari worthless. Any good suggestions for an alternative?

Palm Pre crazy symptoms: "phone offline", will not charge battery, will not start, error message "an error has occured that cannot be resolved"

This is a long description of a series of problems with my new Palm Pre. You may wish to search the text to find your specific issue(s). There is no solution in my post. Look for possible answers in the responses to come.
I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone worked great. Last night I plugged in the phone and updated the OS. After completion, I selected "Done" and went to bed.
- First Series of Issues: "Phone Offline", will not charge battery -
In upper lefthand corner of the phone there is the message "phone offline". Although the phone has been charging all night it reads "26% battery". I called the general Sprint tech support number and we tried the following things:
1) Restart phone (press and hold power button, then select "turn off". after power down, press and hold power button to power on.)
2) Reset the phone (several different ways - call tech support so that you do this correctly)
The individual at Sprint then sent me to another tech support person, presumably 2nd tier.
- Second Series of Issues: Error message "an error has occured that cannot be resolved" -
Sprint tech support person #2 also had me restart and reset the phone in a number of ways. In her words "we've tried every palm pre trick I know" and each time the phone was unresponsive. Often we received the error message "phone is offline". We did a full erase and after that the phone would no longer restart. At this point the error message came up saying "an error has occured that cannot be resolved" which referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky background with a semitransparent box over it with white text.
Sprint tech support person #2 then connected me with Palm support and the dance continued. Again we tried a whole bunch of resetting and restarting and erasing options. Palm support instructed me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. While that was happening he had me hold the "volume up" button and plug the phone into the charger. This caused a USB symbol to appear on the phone. When the file was complete I received an error message that the file couldn't run. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He then transferred me to another Palm support person who works with Mac users.
Palms tech support person #2 then informed me that I should have selected the "mac" download option on www.palm.com/rom. I verbally walked her through the whole series of webpages, telling her that it says that you need Windows (version whatever) or Mac (version whatever) but that at no time was there an option to download a different WebOS Doctor for different operating systems. After some more discussion she told me she would have to have someone call me back tomorrow.
- Third Series of Issues: phone stuck on USB symbol -
So at the moment the phone is completely useless. Not fantastic. I booted up the mac in Windows 7 and downloaded WebOS Doc and received the same error. I also ran Windows Vista virtually and received the same error. Later this afternoon I'm heading into work to try the same thing on Windows XP.
In the meantime, I got onto this forum and located a thread that provided a direct link to the necessary file:
palm.cdnetworks.net/staging/rom/webosdoctorp100ewwsprint.jar
After downloading that file, which I realized could totally be a virus, I was able to get WebOS Doc working on my computer. It required that I recharge the phone completely before beginning and now it's on the screen that says "Don't disconnect your phone" and the file is at 3% complete. Only... it's been at 3% complete for almost 30 minutes.
I am hoping that Palm will follow up with me tomorrow, but I'm leaving at 7am on a business trip and would love to have the thing working. Any suggestions are welcome, even if you can just tell me how to get the think disconnected safely before my flight tomorrow. I don't fancy getting through security with my phone wired to my laptop.
Thanks.
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide

What's with the error message on my new phone?

I just bought my phone yesterday, and when I call out or try to set up vm, I get an error message that says: Your cell number is not active or invalid. Error message 136070-1 (Garbled on the message, but I think that's it.) I really don't want to have to go back to the store. Any help out there?

Good Morning GTLasse,
If you are repeatedly being asked to log into iCloud, first verify the Apple ID and password you use for iCloud is correct. Then sign out of your iCloud account on the iPhone and sign back in.
Frequently asked questions about Apple ID - Apple Support
http://support.apple.com/en-us/HT204161
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
If you're repeatedly asked to sign in to iCloud using two-step verification - Apple Support
http://support.apple.com/en-us/HT203067
To resolve this issue, sign out of iCloud, then sign back in:
Tap Settings > iCloud > Sign Out.
Enter your Apple ID and password to sign in again.
Last Modified: Dec 17, 2014
Have a good day!
- Judy

Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What does this mean? I have had this phone for over a year..

Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??

I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck!

Cell phone "virus" error message

Similar Messages

Maybe you are looking for