Cell service working on open box Verizon iPad without setting it up

Bought an open box Verizon iPad 3. Went through set up but not enter an Id or credit card for cell service. But cell service is working, and I can't log into the account with any of my ids. Any thoughts on what's going on?

Hello,
I should be more specific. The iPad does register Cellular Service with multiple dots on the upper left of my main screen. However, there seems to be an internal "disconnect" because apps like Maps and Safari don't recognize or know there is an active cellular connection.
When I go to Settings > Cellular Data and slide the "switch" to "ON" the Enable LTE "switch" becomes available and it "switch" it to "ON" also the Data Roaming "switch" becomes available and I slide it to "ON". Lower on the Cellular Data page are 6 apps in "Use Cellular Data For:" All but FaceTime are "switched" "ON".
Under Safari in the "Use Cellular ...:" is "System Services. Pressing System Services brings up 15 "Services" beginning with "iTunes Accounts" and ending with "Software Updates". All 15 have some amount of usage shown.
Back on the Cellular Data page there is a listing for "SIM PIN". When I touch the right pointing carat two lines appear. The lower one labeled "Change PIN" is greyed out. The upper one labeled SIM PIN has a slide "switch". When I slide the SIM PIN "switch" to the right to turn it "on" a numeric keypad momentarily appears then, a moment later, the screen changes to the main page. Double clicking the Home button reveals Settings remains open.
I have removed the SIM Card several times and cleaned the contacts with a "Q Tip" and Isopropyl alcohol, rubbed the contacts with a Pentel Hi-Polymer eraser and again with Q Tip and Isopropyl alcohol. I have also inserted and ejected the SIM CARD drawer several times attempting to remove any corrosion from the internal contacts. Again, some portion of the iPad knows there is an active Cellular signal but apps fail to register the connection.
Any further thoughts?
Thanks

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We are here to help, on the double Cleopet8088! May I ask what zip code are you in? Also, what iOS version do you have installed on your iPad? If you have voice service with us on a cell phone then are you having the same issue there? As you share the details then we can investigate.
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lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
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Hi evrerybody,
I'm addressing you guys at the forums because I couldn't get a proper support from BestBuy customer service. They referred me to GeekSquad. GeekSquad referred me back to BestBuy customer service...
On 23rd of March I ordered an open-box excellent condition 15" macbook pro from BestBuy.com (Open-Box ID: {removed per forum guidelines}).
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Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Cell service working on open box Verizon iPad without setting it up

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