Cellular Data connection

I Have a AT&T iphone 5G and my 4G and LTE isn't popping up at all. I reseted everything and still nothing. Please help me.

Hi there Trawlexy,
Welcome to Apple Support Communities,
The article linked below provides troubleshooting suggestions that’ll resolve most cellular service issues, like the LTE network issue on your iPhone 5.
iPhone cellular data connection issues - Apple Support
Take care,
-Jason

Similar Messages

  • Lost cellular data connection

    Iphone 4...AT&T...I have been losing my cellular data connection for hours at a time not dependent on location.  Upgrades to 6 last night...AT&T says it appears I am connected...reset network connections, next step full reset...anyone else having this issue?

    Hello Theresa818,
    Thank you for using Apple Support Communities!
    It sounds like the cellular data will not activate for some reason on the iPad.
    I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
    Check for a carrier settings update.
    Update your iPad.
    Toggle the Cellular Data setting off and on under Settings > Cellular Data.
    Restart your iPad.
    Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
    If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
    Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
    Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
    Restore the iPad as new.
    If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
    I know you may have done one or two of the steps here, so you can skip those.
    Take care,
    Sterling

  • Use Mobile Data For: Settings - Why does Settings need a cellular data connection?

    iPhone 5 iOS 8.1
    Settings > Mobile > Use Mobile Data For: Settings
    Just curious, why does the iPhone need this turned on? Why does the settings app need a cellular mobile data connection?
    If you turn it off, you're pestered to turn it on every time you go into settings?

    Because, that's the way Siri works...it needs an Internet connection...requests are sent to Apple's servers. No Internet, no Siri.

  • No cellular data connection

    All of a sudden my cellular connection stopped.  iPhones and other tables on the same Verizon plan work fine.  Rebooting didn't work.  Turning cellular data off and back on didn't work either,  Verizon hold time is so long!  Any ideas appreciated. 

    First take out Sim card in turn off cellular data, next reboot your phone by holding the power button and home button for 4-5 seconds. Once phone has rebooted put sim card back in tray and turn back on cellular data.
                              -Hope this Helps

  • HT1937 my cellular data connection works in one location but not in another

    Why does my iPhone's data connection work at other places but not at work?
    It works sometimes.

    Good question to ask your cell phone provider.. Maybe the material the building is made of is blocking the cellular data signal.

  • Cellular Data Connection after reboot

    I have an Nokia ICON and i've noticed that the phone can take over an hour to login to the cellular data network after a reboot. I can make calls and get texts but I cannot do any data functions for a REALLY long time. I never had this problem when I was on an iPhone on Verizon so I know it's not the carrier (or is it?). Anyone else experiencing really long times to connect to the data network?
    -Patrick

    I will assume that your iPhone was older than the ICON because I would further assume you updated to an ICON from an iPhone, therefore the iPhone was possibly 3G which is not LTE capable. So it is likely that there are LTE issues in your area. Have you called *611 yet to let the tech representative know of your issue? I know things can be frustrating but it is best not to be quick to assume there is a problem with your phone and say that: "I didn't have a problem with my iPhone". The reason I bring that up is because there are already too many people out there that think their platform is the best and at the first sign of issues of another platform just reinforces why their platform is the best. This may not be how you feel, but it best not to even bring your other phone up, because it just adds to issue that keeps people buying iPhones for untrue reasons. People that do this have what is coined: Cognitive Dissonance Denial. I am not saying Windows phone is the best, I actually like Android's OS, but I like the Windows Phone OS's sleekness. But I do believe people need to be a whole lot less harsh on the Windows platform.

  • Firefox 3.6.15 on my Motorola Atrix Desktop system will not connect to cellular data connection.

    I know the data connection is available because the phone browser works. Are there any settings I need to change? It's on the Orange UK network. They have failed to help me (their suggestions don't work)
    It seem the browser can't 'see' the cellular network.

    Have you tried the Easy Link Advisor application that Lynksys offers (free).  It help me set up my network and it's very "User Friendly".  It checks all of your router settings and then will walk you through the process to connect your PC's to the network.  It's a large file, but worth it (for me anyhow) to download, install, and set up my network.  Good luck!
    Sean

  • Iphone 5 cellular data connection problem.

    I'm having problem with my cellular data, when it disconnected, it won't reconnect by itself. All I can do is restarting the iphone 5 or reset the network setting. I've tried to change a new SimCard but it seems that didn't work at all. Still having the issue until now. How to fix it? or send it to warranty?. Used this Iphone 5 about 9 months and the problem appear 2 months ago. Need Help!

    What did your carrier have to say about it when you reported the problem to them?

  • Problems with Cellular Data Connection after 6.1.3 upgrade

    Have had nothting but problems after installing this upgrade.  My iPad 3rd generation 4G (Verizon) is continually searching for data service ever since I installed this upgrade.  It has never been able to connect to cellular, but WiFi connectivitity is fine.  Even worse, the iPad now shuts itself down and reboots after just a few minutes of use.  HELP!!! 

    Solved by keeping both buttons for 15 s for turning off and mad recovery from backup.

  • TS3367 what can be done if i want to use facetime over my cellular data connection? i have i phone 4 there must be some soultion to at least get the face time audio

    please help me guys

    No, there is no work around.  Facetime over cellular requires at a minimum an iPhone 4s, and that your carrier support the feature.  Sorry, but the requirements are what they are.
    http://www.apple.com/ios/facetime/

  • IPad 2 can't get a cellular data connection

    Hi,
    Had my iPad 2 for awhile now and just recently I can't get it to recognize the data plan I bought for it. It is an AT&T 16gb Model
    The iPad just has the AT&T signal indicator and nothing else.
    Any help would be appreciated.
    Thanks

    Call ATT customer/technical support.

  • I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year.  I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost".

    I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year.  I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost".  I could swear the last time I used cellular data you would see the signal in the upper left corner and I only see "no service" there, I am in a location where I know I should have service.  Is there something I should do to my IPAD?  I tried resetting, I tried clearing cookies and history in Safari (after reading a post n these discussions).  I don't know what to do next. My IOS version is 6.1.3.  I did go into Network from the general tab and I see it says "SIM not provisioned".    HELP and Thank you in advance.

    Hello Theresa818,
    Thank you for using Apple Support Communities!
    It sounds like the cellular data will not activate for some reason on the iPad.
    I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
    Check for a carrier settings update.
    Update your iPad.
    Toggle the Cellular Data setting off and on under Settings > Cellular Data.
    Restart your iPad.
    Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
    If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
    Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
    Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
    Restore the iPad as new.
    If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
    I know you may have done one or two of the steps here, so you can skip those.
    Take care,
    Sterling

  • I just downloaded the latest OS upgrade and since I can not connect to the internet using my cellular data plan.

    I just downloaded the latest iOS.7 upgrade on my ipad2, and since I can not connect to the internet using my cellular data plan.  I have checked my data plan and it's both current and over 2GB remaining.  However the indicator shows no service, thus would be the best steps to recover.  Thanks much for any support that can be provided.

    Hello Kmart2@3
    Check out the troubleshooting article below to get cellular to start working again. 
    iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
    http://support.apple.com/kb/TS4249
    Regards,
    -Norm G.

  • Why do i have to restart my iphone 4 to connect to cellular data network after moving out of wifi range?

    Whenever I move out of a wifi zone, I expect my iphone to connect to cellular data automatically. But this doesn't happen. I have tried turning flight mode on/off and also tried turning cellular data on / off couple of times, but nothing works.
    I only get the cellular data connection back after I restart my iphone.
    I started having this problem after upgrading to iOS7.
    Any idea how to fix this?

    Hi beingkejo,
    Thanks for visiting Apple Support Communities.
    Toggling Airplane mode and cellular data are good troubleshooting steps. If your iPhone still does not connect to cellular data automatically when Wi-Fi disconnects, I recommend the additional steps in this article:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    All the best,
    Jeremy

  • HT4157 I am trying to use my cellular data on iPad and states connection failed. What do I need to do?

    I am trying to use cellular data and states connection failed. What do I need to do to fix this?
    Thanks

    Hi there April3939,
    You may find the troubleshooting steps in the article below helpful.
    iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
    http://support.apple.com/kb/TS4249
    -Griff W. 

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