Cellular data

hi,
i have got an iPad air cellular data,16 GB ram ,
i have problem with my cellular data and i cant connect to net ,when i try to go to any site this message appears :could not activate cellular data network,you are not subscribed to a cellular data service.
it would be great if someone help me in this issue.
thanks

LOL, you have bought the cellular version of iPad Aird, it only means your iPad is able to use the cellular data. However, it doesn't means you have bought the cellular data service, just like your phone. You have to choose a carrier and contact it to activate the cellular data for your iPad. It will charge some bucks. Here is the list of carriers you can contact: iPhone: Wireless carrier support and features - Apple Support. After then, you can read this article for how to turn on cellular data on your iPad: http://www.ehow.com/how_5922529_connect-ipad-carrier.html

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What causes cellular data usage to decrease if last reset has not changed? I reset every pay period cuz I do not have unlimited and was showing 125 mb sent/1.2g received. Now showing 98mb sent/980mb received. Last reset still shows same

I reset my cellular data usage every month at the beginning of my billing period so that I can keep track of how much data I am using thru out the month. I do not have the unlimited data plan and have gone over a few times. It's usually the last couple days of my billing cycle and I am charged $10 for an extra gig which I barely use 10% of before my usage is restarted for new billing cycle. FYI, they do not carry the remainder of the unused gig that you purchase for $10 which I disagree with. But have accepted. Lol Moving on.
I have two questions. One possibly being answered by the other. 1. Is cellular data used when I sync to iTunes on my home computer to load songs onto my iPhone from my iTunes library(songs that already exist)? 2. What causes the cellular data usage readings in iPhone settings/general/usage/cellular usage to decrease if my last reset has not changed? It is close to end of my billing cycle and I have been keeping close eye. Earlier today it read around 180mb sent/1.2gb received. Now it reads 90mb sent/980 mb recieved. My last reset date reads the same as before. I don't know if my sync and music management had anything to do with the decrease but i didn't notice the decrease until after I had connected to iTunes and loaded music. I should also mention that a 700mb app automatically loaded itself to my phone during the sync process. Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage? Guess turned out to be more than two questions but all related. Thanks in advance for any help you can offer me. It is information I find valuable. Sorry for the book long question.

Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage?
1) No.
2) It does provide an estimated usage, but it's not accurate. For accurate determination, you should check the remaining/used MBs from the carrier (most of the carriers provide this service for free).

I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year. I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost".

I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year. I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost". I could swear the last time I used cellular data you would see the signal in the upper left corner and I only see "no service" there, I am in a location where I know I should have service. Is there something I should do to my IPAD? I tried resetting, I tried clearing cookies and history in Safari (after reading a post n these discussions). I don't know what to do next. My IOS version is 6.1.3. I did go into Network from the general tab and I see it says "SIM not provisioned". HELP and Thank you in advance.

Hello Theresa818,
Thank you for using Apple Support Communities!
It sounds like the cellular data will not activate for some reason on the iPad.
I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
Check for a carrier settings update.
Update your iPad.
Toggle the Cellular Data setting off and on under Settings > Cellular Data.
Restart your iPad.
Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPad as new.
If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
I know you may have done one or two of the steps here, so you can skip those.
Take care,
Sterling

Why do I have mysterious cellular data usage (Verizon) every 6 hours on all 3 of my iphone 5's?

I have recently uncovered mysterious cellular usage on three different iPhones. I am a Verizon customer and discovered this by examining the cellular data use logs. What I found are a long series of mysterious data usage logs. I have visited the Genius Bar at my local Apple Store 3 times now to log notes and discuss the issue. It is being escalated.
The characterstics are as follows:
All my family phones have the appropriate IOS and hardware updates (verified by the GeniusBar at my local Apple Store).
This is occuring across three phones, which happen to all be iphone 5. Two are 5 and the other a new 5s. We do have one iphone 4 in the family but the issue (so far as I can tell), is not happening on it.
One iphone 5 has IOS 7, the other IOS 6. The new 5s has of course IOS 7.
Mysterious data use happens even while connected to wifi.
Each mysterious data use log entry is exactly 6 hours apart. For example: 2:18 AM, 8:18 AM, 2:18 PM, 8:18 PM, 2:18 AM ... etc. It cycles AM and PM, same times, for a day to many days until some condition causes it to change (evolve).
The times evolve. One day it could be cycling through at one time series, then it changes to another time sequence and continues until the next condition.
The data usage is anywhere from a few K to many MB. The largest I've seen is over 100 MB.
The logs clearly show these usages are not due to human interaction. It is a program.
If cellular connection is used frequently (by the owner), the pattern is hard to pick out. Luckily, my family member is very good about only using wifi whenever possible, so these mysterious use patterns are easy to pick out.
Verizon allows access to 90 days worth of data logs, so I downloaded and analyzed them. This has been happening for at least 90 days. I have found 298 instances of mysterious use out of 500 total connections to cellular. A total of 3.5 GB of mysterious cellular data has been recorded as used in that 90 days by this phone alone. Only .6 GB of the total cellular data use is legitimate, meaning by the person.
This issue is occuring across three different phones. Two are iPhone 5, and the third is a recently purchased iPhone 5s. The 5s I have not touched beyone the basic startup. I have left it alone on a desk for 3 days, and looking at the logs, the mysterious data use in the same pattern is occuring.
So ... I am speaking to both sides, Verizon and Apple to get answers. Verizon puts their wall up at data usage. It doesn't matter how it is being used, you simply need to pay for it. Yes, the evidence I have gathered is getting closer to someting on Verizon's end.
Before pressing in that direction, I am hoping someone reading this may recognize this issue as a possible iPhone 5 issue ... OR ... you, right now, go look at your data usage logs available through your carrier's web account, and see if you can pick out a pattern of mysterious use. Look especially at the early morning instances when you are most likely sleeping.
I am hoping this is a simple issue that has a quick resolution. I'm looking for the "ooohhh, I see that now ..." But I am starting to think this might be much bigger, but the fact is, most customers rarely or never look at their data usage details, much less discover mysterious use patterns.
The final interesting (maybe frightening part) thing about all this is that I discovered while talking to Verizon ... they do not divulge which direction the data is going. This goes for any use, mysterious or legitimate. Is cellular data coming to your phone, or leaving it? Is something pulling data from your phone? We know that it is possible to build malware apps, but the catch with my issue is that it is also happening on a brand new iphone 5s with nothing downloaded to it.
Thanks for your time

Thanks for the replies. It took a while not hearing anything so thought I was alone. I have done many of the suggestions already. The key here is that it occurs on both phones with apps, and phones still packaged in a box.
A Genius Bar supervisor also checked his Verizon data usage log and found the same 6 hour incremental use. Suprisingly, he did not express much intrigue over that. Maybe he did, but did not show it.
I think the 6 hour incremental usage is the main issue here. I spoke with Verizon (again) and they confirmed that all they do is log exactly when the phone connected to the tower and used data. The time it records is when the usage started. I also found out that the time recorded is GMT.
What is using data, unsolicited, every 6 hours?
Why does it change?
Why does it only happen on the iPhone 5 series and not the 4?
Since no one from Apple seems to be chiming in on this, and I have not received the promised calls from Apple tech support that the Genius Bar staff said I was suppose to receive, it is starting to feel like something is being swept under the rug.
I woke up the other day with another thought ... What application would use such large amounts of data? Well ... music, video, sound and pictures of course. Well ... what would someone set automatically that is of any use to them? hmmm ... video, pictures, sound. Is the iPhone 5 succeptible to snooping? Can an app be buried in the IOS that automatically turns on video and sound recording, and send it somewhere ... every 6 hours? Chilling. I noted that the smallest data usage is during the night when nothing is going on, then it peaks during the day. The Genius Bar tech and I looked at each other when I drew this sine wave graph on the log print outs during an appointment ...

"use cellular data for" apps keep turning back on

ie. go in, slide bar from green to off for facetime, youtube, etc...go out of Cellular, back in, and those apps show green for "use cellular data for".
At first I thought it was an issue with some versions of Angry Birds, as they don't all do this. Then realized facetime, youtube, facebook, etc.. all do this.
Works fine on two other iphones. Running latest ios on 4S
The fact it doesn't do it for all apps is what I find is strange. Thought at first it was an issue with Rovio apps, but then realized even facetime does this.
Thanks

I'd like to know why there is not solution to this. I think I'll just remove all those apps that are turning their 'use cellular' data back on. I only cared because when my kid plays angry birds, my cellular data was being used for videos. Oh well, I guess I'll have to remove apps or get a new data plan.
<Edited by Host>

Can not view cellular data account any more (email address does not match)

On iPad, was originally able to go into Settings > Cellular Data > View Account and view the account info. Now cannot. If try using correct email address and password, get message that account or password are incorrect. If try entering just the email address and clicking "forgot password", get "the email address you entered does not match the email address on file for this device".
But the 3G cellular is still working.
Don't know if related, but this problem began after the reports of the 100,000 iPads/users hack. Leads me to wonder if I got hacked.... or more likely if the system/database that "View Account" normally accesses is offline or being reworked by AT&T.
Any suggestions? Best AT&T contact via Internet? By phone #? By local AT&T store? Via Apple? Use iTunes to reset to factory defaults and start over (risk loss of unlimited plan?)?.
Thanks.

Thanks for the replies, I just had the same problem yesterday and it was a misspelled e-mail address, BUT, it did take me three calls to AT&T and more than two and a half hours. The first person didn't even know what I was talking about and gave me a number for iPad support which turned out to be Apple's, so... no help. The second person told me they were there only to solve iPhone problems until I read her your posts, then she tried and tried until the call was cut off (this is AT&T after all). But the third person finally understood, even though it took her almost an hour to get to their iPad support department (she told me it was busy all the time) not before trying with their "technical department" also. I just can't believe that Apple sells millions of these things and AT&T can't supply a direct phone number for this department, or doesn't even train their personnel.

Can't view Cellular Data network on legally unlocked iPhone 3GS

I bought an iphone from Singapore and those phones come as unlock. Now that I am in the States, I was hoping to use my corporate AT&T sim card for data surfing and all. While I am able to make calls, it says that I am not registered for cellular data network. I was able to surf the web using the same SIM on this other HTC phone.
I was hoping to change the APN settings but that appears to be missing. How can I change the settings to that of AT&T?
Thanks!

Do you know the data plan rate your employer is paying for your HTC phone or for whatever phone the data plan is for?
AT&T's enterprise data plan for the iPhone costs $45/mo.
Sounds like you or your employer will need to contact AT&T customer support.

In new iPad 4g, when sim card is not inserted, I can not find the enable 4g tap in the setting-cellular data tap, can some one please tell me if this is normal and if so, then when it appears, thanks

In new iPad 4g, when sim card is not inserted, I can not find the enable 4g tap in the setting-cellular data tap, can some one please tell me if this is normal and if so, then when it appears, thanks

If the SIM is out of your phone, find my phone needs a data connection, so could use wifi - IF in range of a wifi and one that it can join (ie. a known network or one that is wholly open so no login required). Your phone could also simple be turned off, so not findable, or it may have been restored (plugged into iTunes and restored as new) again, making it permanently unfindable. Honestly, for someone stealing an iPhone, this is likely the first thing they do - restore as new and it is theirs forever.
Find my iPhone is tied to the users iCloud account - the find function is part of the iCloud account's services and it communicates with the iCloud servers over a data connection - either wifi or 3G.
Have you set up your iCloud account on your replacement phone, and is it working properly on that phone?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone???

Why does my phone use data with cellular data turned off?

I have problems with my iPhone 5 using data on its own. It usually happens at night, with all the apps closed and plugged in to charge (should be connected to my wifi). Recently, I started turning off my cellular data any time I'm at home out of desperation to save my data. Last night, my phone used 6MB of data with my data off, plugged in. I use My Data Manager to track, it matches up with AT&T's record of my data usage, so I'm pretty sure the app is not wrong. I have the 200MB plan, so I have to be very careful and it's incredibly frustrating to wake up and find 6MB gone when cellular data was turned off. Does anyone know what's going on? I haven't bothered calling Apple or AT&T, I never get anywhere with either one.

I'm not familiar with My Data Manager but from the name I would think it would tell you what app or apps have used the data and that might help narrow down the problem. If it doesn't have that information, you can go to Settings > Cellular > Use Cellular Data For and that shows usage by each app and if you click on System Services in that list it will also give details of that usage. The numbers are since you last reset the statistics (bottom of that screen). With a little time and detective work you may be able to identify the cause.
Also, there have been many discussions on various internet forums of AT&T (and other) reporting of the time of data usage not matching the actual time of the use. The usage numbers over a number of days for example are accurate but usage reported at 2AM may actually be a summary of some types of use that happened the previous day.

How do you turn off cellular data on Ipad Air 2 with IOS 8.1.2

We have three new iPad Air 2s within the family. All have wi-fi capability but we are not needing to suscribe to it at this time, plan to use it on trips away from home. All of them get a popup message every 1-2 hours reminding to select a cellular plan. If it were only asking to select a cellular carrier I would understand, but when you do that it requires you to select a plan and add payment info for it. We are not ready to do that at this time. There is no "off" button on the cellular setting as there is on the iPhone. Is there a way to turn off the constant reminders to add a cellular plan?

There is no option to not sign up for the data plan. I just returned from the Apple Genius Bar and my genius said the only way to stop the message now is to remove the SIM card, but be sure to keep it in a safe place for when I want to activate Cellular. The change from the older iPads is that the pre-installed SIM is a generic one that will work with ATT, TMobile and Verizon. In the past you selected your carrier when you purchased the iPad and their dedicated SIM card was installed. I really dislike this solution, especially keeping up with the itsy bitsy SIM card and having it readily available when I need it. I did try a temporary solution mentioned in another thread to tell Siri to turn off Cellular Data. She will do it, but it resets when you reboot the iPad. That is preferable to me than removing and keeping up with the SIM card.

Wont let me get cellular data, why?

I bought the cellular data for my ipad but it told me it failed to connect and it asks me for my sim pin number but when i try to go to my att account it says it doesnt exist but when i have wifi i check on my ipad and it says that i did pay and that i do have an account i dont know what to do it wont let me get the cellular data

I read something like this recently but can't remember the solution - however, if I recall correctly, it's something that needs to be straightened out with ATT.. sorry couldn't be more helpful.

When I try to disable cellular data in the settings for my apps it will toggle fine, but once I exit and go back in to the cellular settings its back on again all by itself.

I have had a problem with my iphone 4s for some time now but I have just been so busy to try and fix it. When I try to disable cellular data in the settings for my apps it will toggle fine, but once I exit and go back in to the cellular settings its back on again all by itself. However, even though it says the data is on, I can’t use the data when I don’t have wifi. I tried restoring my phone a few times and the last time I did that, it wouldn’t turn my service on so I had to talk with a Verizon agent for a long time trying to fix it and finally they simply sent me another phone. I thought hey new phone, this part will be fixed. However, I got my service to work but it’s still the same problem with the cellular data. I have just left it alone and not worried about it, but it’s still not fixed and thought I could ask on here if anyone had any ideas. It has something to do with the apps actually installed on the iphone. Apps like the mail, safari, settings, itunes apps, etc. All my other apps turn on and off just fine. Does anyone have any ideas?

Read the User's Guide... it covers how to backup and sync the device as designed.

Cellular Data and Wifi Problem

Hi Guys. I wonder if you can advise?
I have an iPhone 4S on a monthly contract with an unlimited cellular data plan. The phone is set to Settings-General-Cellular-On= Cellular Data On, Enable 3G On, Data Roaming On. Also, Settings-Wi-Fi On-Ask To Join Networks.
My phone finds and connects to my home network when I come back to the house but when I'm out it will not connect to any other Wifi network. I have tried all of the resets and stuff but no good. When I try to connect to a new network the Login page comes up but no details and then the remote server times out. If I go to Safari and try to access a web page I just get the pop up asking me to join a Wifi Network and when I do an error popup shows saying that the network is unavailable.
Messing around with the phone I have found that if I turn off Cellular Data (web, 3G, email push using wifi only) I can access other networks but, of course, have no 3G cellular data service unless I am in a wifi hotspot.
Is there a way to make the phone switch to cellular data on 3G when out of range of wifi and back again?
Anyway, if anyone can advise it would be appreciated.
Regards
Paul

UPDATE:
Turning off Cellular Data at a local wifi spot (not used before) didn't work this time. However, turning off Cellular and going into Settings-General-Reset-Reset Network Settings then acquiring the wifi network did. I could then turn Cellular Data back on and use the wifi spot.
Will try at another hotspot soon to see if the phone will automatically ask to join the network and allow me to do so without doing the above, as I don't want to be re-inputting other network passwords etc over and over again.

IMessage is using cellular data over WiFi?

Hi,
Today I've noticed that even if I'm connected to a WiFi, when I'm sending/receiving an iMessage, the cellular data usage statistic is increasing with a couple of KBs.
I don't understand...wasn't supposed that an iMessage will use the wifi network when it is available?
Regards,
Bogdan

see this discussion http://discussions.apple.com/message/16497626#16497626

Problem with cellular data on ipad mini

The problem is that I cannot turn off cellular data for some apps. Earlier I was turning on/off cellular data for each app. Now its turning on cellular data for apps by himself.

If you go to Settings->Cellular Data you can turn off the cellular functionality of your iPad there.
Regards,
Steve

Cellular data

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