Center channel doesn't work

Hi
I just purchased a CL SBS 580 5.1 speaker system and a SB Audigy SE sound card. The installation of the sound card was uneventful, and sounds do work. Mostly, anyway. I installed it with the 5.1 speaker settings. Then I proceeded to disable my integrated nVidia sound chip on the motherboard that was previously working as my sound device. First thing I noticed was that WinAmp only seems to use the front channels and the subwoofer. I don't know whether this is a bug or a feature. After noticing this I ran a diagnostic on the setup. In the channel test, all other channels sounded fine except the center channel, which was mute. I switched around the right rear and center channels, and discovered that the speaker itself works fine (in the diagnostic, anyway). But the center channel doesn't. No white noise with the 'noise' test, and no female voice with the 'channel' test.
Yes it's plugged in properly into the center channel on the sub, yes it's turned on and yes the volume is at an audible level, both on the speakers themselves and in the sound card volume control.
Here is the diagnostics log:
Creative Diagnostics 4.0 Test Log
Detected device:
Sound Blaster Audigy
Tested device:Sound Blaster Audigy
02/01/2006 06:31:04 PM Drivers Tests Pass
02/01/2006 06:31:07 PM Windows Multimedia Tests Pass
02/01/2006 06:31:08 PM DirectSound Tests Pass
Other info:
AMD XP 2000+
1024 MB DDR 266 MHz RAM
Asus A7N-266 Motherboard
Windows XP Pro SP3
ATI Radeon 9200 SE 128MB video card

Ok, so now I tried to play a DVD movie with my DVD-drive. Before I got this new Audigy sound card and SBS 580 speakers, movies would run almost fine, as in the video and sound would be smooth unless there was a great deal of action occurring, in which case it would be slightly choppy. But now, the video seems to change pace, occasionally stopping entirely for a few seconds, then running again, but slowly, then running normal, then becoming choppy, stopping again, and so on. Also, the sound does the same, sounding almost normal one second and choppy the next. But the biggest deal is the fact that I don't hear any speech! I read somewhere that the center channel handles speech in video playback, and without it I can't hear any talking.
Is the subwoofers center channel broken and should I go get another set with the warranty, or whats the problem?

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