Center Rears disappear in headphones (Audigy 2ZS + T7700)

I have an intersting problem: I work in the audio industry, so my troubleshooting knowledge is extensive, but this just doesn't make sense. When I run the speaker settings tool (I'm running my T7700 speaker system as a 5.1 system atm) I can chose channel or noise and each speaker is correctly identified. When I plug my headphones into the T7700 pod and run the same test, the left and right speakers identify correctly, but there is no audio for the center or left rear/right rear. My setting in Windows XP (SP2) are in sync with the Speaker Setting panel (5.1) so I'm really baffled why the center and surround audio is suddenly disappearing. The pod worked perfectly on my last system, and going from speakers to heaphones (by simply plugging into the pod) has never caused a previous issue. It can't be phase cancellation, since the left and right rears are annuciated seperately by the test program.
Again, without the heaphones plugged into the pod, I'm hearing all 5 (well, 6 including the sub) speakers correctly, but when I plug heaphones into the pod, the center and rears cease to work. Starving for advice here.

W2ge,
You may possibly need to re-adjust your analog speaker connectors into the Audigy 2 ZS . The are 7 connections on the Audigy cards, number 1 is your firewire connector and number 7 at the other end is your digital connector. Make sure that your analog speaker connector wires are connected as follow:
connector 2 (next to firewire) - Yellow connector
connector 3                          - Black connector
connector 4                          - Green wire
If these are OK then you may have Creative software set to 5.1 audio but your Windows XP  audio / speaker set to 2.1 or earphone. Run through these steps:
a. goto control panel/sound and audio devices/volume tab
b. Goto Speaker settings at the bottom of the volume tab
C. click on advanced tab and then select "5,1 suround speakers.." in the drop dpwn menu & then click OK twice.
Good luck,
 

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    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe:
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    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 24 January 2006 5:44
    To: Martin
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    (Mod Note: Name Removed)
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    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 8 January 2006 0:3
    To: Martin
    Subject: RE: CLE -
    Dear Martin
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    (Mod Note: Name Removed)
    Creative Customer Support Services
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    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 09:3
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM887805I6636L0KM)
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    (Mod Note: Name Removed)
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    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 04:00
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8875697I6636L0KM)
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    (Mod Note: Name Removed)
    Creative Customer Support Services
    Please do not use this link to submit technical queries
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    Hi
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    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 5 January 2006 08:09
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8868993I6636L0KM)
    Dear Martin
    Thanks for your reply
    Your speakers are fine as you mentioned that there is sound from all the
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    (Mod Note: Name Removed)
    Creative Customer Support Servic
    Original Message Follows:
    Hi
    I am sorry; I should have said the Inspire 5. was model number digital
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    Martin
    If you are having a digital connection, it is normal for only get only
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    Thanks
    Original Message Follows:
    Operating System: Windows XP Professional x64 Edition
    Creative Model Number: SBO 350
    Computer Brand/Model: home made
    Processor/CPU: AMD 64
    Memory: Gig DDR 4
    BIOS Type/Revision: 5. 39
    System Board/Chipset: ASUS A8N-SLI Deluxe
    Detailed Problem Description:
    I have the above Sound card.
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    Message Edited by Daniel-CL on 0-28-2006 :36 PM

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    Message Edited by SoNic2367 on 05-29-2006 04:34 PM

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    Message Edited by BJB on <SPAN class=date_text>08-22-2006 <SPAN class=time_text>09:4 AM
    Message Edited by BJB on 08-22-2006 0:50 AM

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