Central cache purge
I'm on a Imac using the latest CS CC. Bridge won't load and says to purge central cache. Stalls and have to command option escape to get out. Please help?
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!
Similar Messages
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Bridge error message tells me to purge central cache. Where is "Cache Preferences" to do so?
Bridge error message: Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation. WHERE IS THE CACHE PREFERENCEs?
Edit > Preferences > Cache > Purge Cache
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When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a stalled/locked program. I have tried restarting my machine multiple times and tried reconfiguring how the cache is managed. Do you have anyone who could walk me through each step to correct this problem which just started two days ago. I have owned this program for at least a year now...
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I am having trouble with the cache in bridge. When i open I get a message saying bridge has encountered a problem reading the cache try purging in the central cache to correct the situation. I did that but now when I try to get to the folders where my photos are stored bridge never gets to where I can work. The message appears "building criteria" and I get an endless loop on the lower left panel. How do I correct?
You correct it by leaving Bridge alone until it finishes rebuilding its cache, overnight if necessary.
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When opening Bridge (CS6) I get the following message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I tried and after selecting purge cache it does not allow me to select OK. Also Bridge keeps saying "Building Criteria" with the spinning wheel and nothing happens. I tried uninstalling and reinstalling to no avail. Please help:)
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
My bridge is not working normally and keep given me this message : bridge encountered a problem and is unable to read the cache . Please try purging the central cache in cache preferences to correct the situation
And did you then actually purge the cache?
Please realize that you have given ZERO details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
When opening Bridge I get this message: Bridge encountered a problem and is unable to read the cash. Please try purging the central cache in the cache preferences to correct this problem. I did this and still get this same message.Also now when deleting images they don't delete till I close and reopen Bridge. What can i do to fix this problem?
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I have purged the cache several times and adjusted settings with no change. I also downloaded the entire suite and installed. Do I need to uninstall all of the programs before installing the suite? There is not an option to install only Bridge from the install package.
Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
Our Bridge has been acting very strange. It keeps giving a dialog box of "Bridge encountered a problem and is unable to read the cache. ... purge central cache" For one, I can't find the central cache and two, I've purged the cache in bridge. Shouldn't that help? There's just all kinds of weird stuff going on. I suppose it does have something to do with the central cache, so maybe someone can tell me where to find it.
When I use the burn/dodge tool sometimes it drags and staggers and takes forever to complete whatever I'm burning/dodging. When I try to delete an image from the dock, it won't disappear but it won't display either.
Any help would be appreciated.The Central Cache is the Bridge Cache.
It's referred as the Central Cache to differentiate it from the individual folder's cache or even the individual image cache. -
Purging the central cache in Bridge
When opening Bridge I am getting the message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct situation."
I have a system of very extensive labels in Bridge and it would be a major problem for me to lose the labels. My question is, if I select in preferences "Purge Cache", will this affect the labels and ratings in my files?
I also found where I can hold the Option key on Mac when starting Bridge. It appears this gives options to "Reset Preferences" and/or "Purge Entire Thumbnail Cache". If I select "Purge Entire Thumbnail Cache" but NOT "Reset Preferences" will this result in purging the cache but not affect my labels?
From my research it definitaly appears I need to avoid resetting preferences while purging thumbnails. On the forum it states:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Bridge CC 6.0.1.6
OSX 10.8.5Like I stated earlier Mac's seem to have more problems with cache than win sys.
Try this
Quit Bridge, from user library (NOT system and root library) preferences folder find and delete the Bridge5.plist file manual. Do this also in same user library caches folder (Caches/Adobe/Bridge CS6) and inhere find and the folder called 'cache' and drag it to the trash.
restart Bridge holding down option key and choose reset preferences, then try again.
Here is doc on resetting pref. http://helpx.adobe.com/bridge/kb/resetting-bridge-preferences-using-command.html
From posts I have read lables can just dissapear for no reason. You do have backups don't you?
Have never heard from anyone that they have lost labels with resetting prefernces. -
What happens if I purge the central cache in Bridge?
I am getting a window that says Bridge has encountered a problem, unable to read the central cache and that I should try to purge the central cache. So what happens? I do photography and have lots of photo files with associated previews. What are the ramifications if I purge this cache?
Welcome to the Apple community.
Apps are not included in your back up anyway. However you mustn't stop a restore in the middle. You must let it finish. -
Why do I get an error message about 'purging the central cache' everytime I open Bridge?
Whenever I open Bridge I get an error message about the cache not being able to be read and that I should try purging the central cache in Cache Preferences.
I've looked at the Cache Preferences and purged the cache as it suggested, but this message comes up every time I open Bridge. Any help gratefully received.
Cheers,
CathieYour central cache file seems corrupted and you ave to delete this manual. Regarding your screenshot you seem to be on a Mac.
Per OSX 10.7 the user library is hidden, if you don't have your user library in view use menu go in Finder with option key to reveal this library.
Quit Bridge, go to your user library (user (your username) / library / Caches/ Adobe/ Bridge CSxx (your version) and inhere are a plug in file and a folder called Cache.
Drag both files outside of the library (preferable to the trash) and restart Bridge. This creates both deleted files again but the cache folder is empty and you need to recache your files again (takes a bit of time) but then you should be OK. -
Purging central cache consequences
I have a problem brige cannot read the cache and I am told to purge the central cache, I want to know the consequences of this.
AideenIt does what it says, it purge the central cache. You can also manual delete it from your system, the path is shown in Bridge preferences Cache section.
When you restart Bridge it creates a new but empty cache meaning it has to build your thumbs and previews again. No more, no less. This can take some time depending on amount of files, file size and the power of your system.
If you want all files cached again the easiest way is to quit as many apps as possible and in Bridge select the main folder holding your files and subfolders.
Use menu view / show items from subfolders. This will cache all the files in your main folder automatically. But as said, it can take a bit of time, I often let it run overnight and have a fresh start in the morning -
Purging the Central Cache problem
Bridge in CS4 is giving me this message to purge the central cache in cache preferences. I've read several postings about this issue but am finding the information vague or conflicting. It seems I do not want to use the purge option in preferences. And I haven't read too many postings that mention deleting what's in the cache. If I don't delete it, how do I get around this error message? And if I do delete it, does it damage my raw files in anyway? And if I'm not using the purge option, from where do I delete them? Any insights will be greatly appreciated!!
SusanBearing in mind that the cache is only storing stuff to aid the display in Bridge, ie thumbnail and preview data, you can reduce its size by reducing the things that Bridge caches automatically when you navigate to a folder.
You can also reduce the maximum cache size in preferences and elect not to keep 100% previews in cache.
The best thing you can do is to read this Knowledge Base article (if you haven't already) it's all in there!
http://kb2.adobe.com/cps/405/kb405357.html
The bit about thumbnail quality is important. -
Bridge purge central cache problem
I keep getting an error message saying bridge encountered a problem and i should purge the central cache in cache preferences. I'm not sure if I'm doing it right but it's not working and continues with this error message every time I open it. Any suggestions?
Any suggestions?
Try posting on the Bridge Forum.
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