Centro Default Network Connection
I have an Unlocked GSM version of Centro. The SIM I have installed has a default Network connection that Centro some how knows about, and I cannot delete or reconfigure it.
I usually use bluetooth at home as the network connection going via my PC to the Internet, and it is working fine (with centro and previously on Treo 650)
The problem is: when I run blazer it automatically chooses the connection configured by the ISP. This applies also to VersaMail, but not for most other applications (e.g. GoogleMaps)
Question is : Is there a way to be able to choose the connection I want with Blazer and VersaMail.
Post relates to: Treo 650 (Unlocked GSM)
Try this thread:
http://discussions.apple.com/thread.jspa?threadID=446702&tstart=0
It worked for me.
Power Mac G5 Dual 2.0Ghz Mac OS X (10.4.3) 2.5gb Ram
Similar Messages
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No default network connection on system startup
Even though the System Prefs>Network>Show: Airport, is set to "By default, join: Preferred networks" and my home network is the only one listed (with WEP), my MacBook does not connect on startup. On startup I have to manually select my home network. The desktop Airport icon is shaded and the drop menu reports: "Airport ON", "No network selected". Hello? Isn't my home network the "Preferred Network" to be joined by default! I'm missing something here.
I should also add that other networks I've never heard of before show up on the drop menu under the desktop Airport icon.
KuhnenTry this thread:
http://discussions.apple.com/thread.jspa?threadID=446702&tstart=0
It worked for me.
Power Mac G5 Dual 2.0Ghz Mac OS X (10.4.3) 2.5gb Ram -
I am trying to set up bluetooth on the Centro to connect to the internet via my PC's internet.
HotSync over bluetooth works successfully.
Computer specs: Toshiba P205-S6277; Bluetooth Stack v5.10.04 (currently using); Bluetooth Monitor v3.01 (to use Vista's built-in bluetooth)
I think I have narrowed my problem down to 3 things.
(1) Finding Network Access properties (to allow connected devices to access the internet)
(2) Finding Centro's Network Connection Type: PPP
(3) Finding the correct Login Script to use
for (1) I think I've looked everywhere; found nothing on Network Access.
Checked control panel: only Bluetooth Local COM
Right-clicked bluetooth icon > Settings: File transfer, PAN Networking, PAN DHCP server, AV controls. Other bluetooth settings are for file transfer or object push. I don't see anything like this.
I'm stumped on (2). It seems as if palm removed this option under Centro's Advanced network settings .
Nearly all the forums that I read says to choose Connection Type: PPP.
(3) Found 2 scripts that seemed would work. I don't know how it exactly works but it sounds workable.
First script:
Send: CLIENT
Send: CLIENT
Wait for: CLIENTSERVER
End:
Script 1 Connect Log:
=======================================
Connect Log
S: client
S: client
R:
Err: 0x121F <<<netErrUserCancel b/c I canceled it.
Not connected
========================================
I canceled it because the process would stay on "Signing In" then it automatically "Canceled" itself.
Second script:
Send CR:
Delay: 1
Send: CLIENT
Wait For: CLIENTSERVER
End
**UPDATE** I found on this forum (Reply # 3689) that the script is needed only if you are using Palm OS 4 or under. Centro uses Palm OS 5.49121. Can anyone support this?
Even without the script it has problems "Signing In".
I'm currently reading this site and trying out its decribed methods. I will update this thread when I get the results.
I'm using the Centro. And If anyone's been able to successfully connect to the internet on the Centro via a bluetooth connection to the PC WITHOUT 3rd party applications, please share. If not, please share any ideas.
Thanks!
-Eric
Post relates to: Centro (AT&T)
Message Edited by naisanza on 01-01-2009 02:26 PMI've been going at this for days, and have probably exhausted all the proposed solutions on the first 3 pages of various google searches. I'm getting the feeling that Vista users are pretty much SOL for the time being.
For the record, I just tried out a few of the solutions (mRouter & SoftickPPP) on XP and they work perfectly.
Post relates to: Centro (Verizon)
Message Edited by Cogwheel on 02-13-2009 09:45 AM -
What should the"default behavior" be for WiFi network connections?
I Have been able to at least temporarily fix the plethora of problems encountered after downloading Mountain Lion to my 2009 17" MBP just ten days ago. Thanks to the time and effort of so many posters that are much more savvy than me, I successfully executed the steps suggested in many of the posts and with good results. It surely beats running down to the Apple store and being told that I am the only one with a problem.
Okay, I've realized that I don't really know what the default behavior of the WiFi network connection should be?
Specifically:
Should the Wi-Fi drop down in Network always be" looking for networks", even though I am obviously on my Network?
Should the Wi-Fi be connected at all times even when your computer is in sleep mode- or deep sleep mode? There have been so many problems with Wi-Fi dropping off,slow or hanging loads, etc.
I unchecked "ask to join networks, in Network preferences thinking it might stop looking for networks when it doesn't need to because I'm already on mine. I do see my neighbors (four neighbors) in the drop down in Network.
How do you get into Time Capsule's settings, to check speeds, especially ping? What should the ideal settings be?
How do you know if your DHCP license is renewed? I've heard that feature isn't working and may be the culprit to some of the Wi-Fi problems.
I'll look forward to your help in understanding more about this. I've been in the support area a lot lately, I've read plenty of definitions, and explanations of the different options to choose from in Apple's support area, but nowhere have I seen anything that explains what the default behavior should be or perform like.
Thanks, as always.Generally, you don't want to tweak the wifi settings. It pretty much takes care of itself. The caveat to that is, of course, if you're experiencing problems.
The 'looking for networks' behaviour only happens when you log in, wake the mac from sleep OR when you click on the wifi icon. You clicking on it tells the mac "I want to see what networks are available" - so it does a scan for you to check to see if any new networks have appeared since you last clicked on it (or woke/logged in). In short, if you don't want it to look for new networks, don't click on the icon!
Unchecking the 'ask to join networks' option only applies when your mac detects a new network (such as when it wakes) that you haven't already authorised; it'll ask you to confirm whether you want to join it or not. Otherwise, if the network is open it'll join automatically. You should keep this selected if you travel around with your Mac. It's a good idea to know what network you're on before you start plugging in passwords or typing other things into the mac.
There is a utility that you can use for ping and traceroute called 'Network Utility'. Click on the Spotlight icon in the top right of your screen and type "Network' and you should see it at the top of the list. Hit 'return' to open it.
DHCP licences are normally renewed automatically by your router every 24 hours. Again, there's no reason to be messing about with that unless you're experiencing problems.
If you're experiencing wifi dropout, let us know, and we'll make some suggestions, but if you're not, you're best leaving your mac to manage the background processes. It knows what it's doing!
Message was edited by: softwater -
ITunes 10.0.1 "the network connection could not be made"
This was not a problem for me on 10.0. I can no longer update my podcasts because I get this error message
"There was a problem downloading (podcast name) the network connection could not be made"
so first I ran diagnostics for the network connection and it said that it could not make a secure connection to the itunes store. I clicked help and it said to add a rule to the windows firewall (even though one already existed), I did that and now its green but I still get the same error message. Here is the information from the diagnostics.
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
iTunes 10.0.1.22
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 0637C6B672852BC1
Current user is not an administrator.
The current local date and time is 2010-09-28 09:37:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 260M
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.0.1.22 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.2.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {A05144D0-DC62-4367-9AEA-8537EF0D39C9}
Description: Intel(R) 82577LC Gigabit Network Connection
IP Address: none of your business
Subnet Mask: 255.255.255.0
Default Gateway: none of your business
DHCP Enabled: Yes
DHCP Server: none of your business
Lease Obtained: Tue Sep 28 09:02:30 2010
Lease Expires: Thu Sep 30 09:02:30 2010
DNS Servers: none of your business
Adapter Name: {E8E377A7-4E43-4F3C-9BE3-9218319096C5}
Description: VirtualBox Host-Only Ethernet Adapter
IP Address: none of your business
Subnet Mask: 255.255.255.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 09:00:00 1970
Lease Expires: Thu Jan 01 09:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Last successful store access was 2010-09-28 09:34:16.
I modified it slightly because my IP address is not necessary for troubleshooting this issue. is anyone else having the same problem? how can i fix thisDid you get anywhere with this? I'm getting the same error when I try to use Home Sharing. It worked through all the 9.x versions, but with 10.0.1, I can't even home share between two identical MacBooks. I get the above error when I try to copy a song / video / etc. from one library to another.
-
Network Connection Was Refused - PLEASE help me this time...
To be perfectly honest, I'm quite irritated. I want answers. And if there is no answer, I want someone to tell me such. I've posted three times before, twice on someone else's topic, and once on my own. This is my last ditch effort. PLEASE help me. I really enjoy the use of your product, and I don't want to give up on it.
Many people are having issues with their network connection. I know I'm not the only one. Some diagnostics say the connection to iTunes works, but for some reason still won't open the music store. In my case, it says it isn't.
I went to my parents' house this holiday and stole their broadband high speed internet connection, hoping that the new connection might make iTunes work. Nope. So now I'm fresh out of ideas.
Here is the information I posted on an earlier post below. PLEASE help me answer my question. I'm really missing my iTunes. It's been a long time since I've had it, and there are a bunch of songs I plan to download if I am able to get it back. Thank you so much!
I downloaded the newest version of iTunes, without realizing that there were so many problems with it. The installation went off without a hitch, and it was able to open up my library. However, whenever I try to access the music store, the message "iTunes could not connect to the Music Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again" appeared. I tried redownloading it, but that didn't solve the problem. I got frustrated, and finally was able to download 7.01. That didn't work either. So I downloaded the older version that I used to have. The same error message appeared. NOW I'm mad, because I can't even get the older version back. I want my older version back... I never had a problem with your products before, but right now I'm slowly losing faith. PLEASE help me.
I can't run a diagnostics on my network connection anymore, but I had posted my first diagnostics on the old post, referencing back to when I was still trying to fix the newest version. I'll post the diagnostics below the post.
I have a wireless connection, since I live in an apartment complex right now. I didn't have the same connection type when I first downloaded iTunes a year or more ago, but I was able to work iTunes under this connection before I uploaded.
Please help me. I want my music store back.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 1150
iTunes 7.0.2.16
Current user is an administrator.
Network Adapter Information
Adapter Name: {7BAB081D-F40E-4AF6-97A6-1C8958EEC8C7}
Description: Dell Wireless WLAN 1350 WLAN Mini-PCI Card - Packet Scheduler Miniport
IP Address: 172.17.0.73
Subnet Mask: 255.255.255.0
Default Gateway: 172.17.0.1
DHCP Enabled: Yes
DHCP Server: 172.17.0.1
Lease Obtained: Wed Nov 08 16:19:50 2006
Lease Expires: Thu Nov 09 04:19:50 2006
DNS Servers: 172.17.0.1
24.196.64.39
24.196.64.40
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.this is atleast the third theard i have found on this... SOMEONE AT APPLE PLEASE HELP.. I HAVE THE SAME PROBLEM!!!
-
Hi Everyone, been struggling all day to restore my settings on my ipod, as my little brother has put a restriction password in place and made me not able to get into Safari, iTunes, Camera which I really need. I have tried everything, resetting my proxy settings, turning off the firewall, changing my network location, ran diagnostics. Everything seems fine on that, I post below my results. I also tried restoring from the device, but with the restrictions code in place I can not do so. And everytime I am dowloading the software update before the restore it comes up with 'Make sure your network settings are correct and your network connection is active, or try again later'. I have been using google for ages and am not sure what I have missed.
I am using Windows 7 with an Acer Notebook.
DIAGNOSTICS:
Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
Acer Aspire One 753
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00BCBEE0093E4EF0
Current user is not an administrator.
The current local date and time is 2013-04-05 19:32:36.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {E1CB97AA-CDFF-4C43-8F63-658D7E70A39F}
Description: Intel(R) Centrino(R) Advanced-N 6205
IP Address: 172.16.42.14
Subnet Mask: 255.255.255.0
Default Gateway: 172.16.42.1
DHCP Enabled: Yes
DHCP Server: 172.16.42.1
Lease Obtained: Fri Apr 05 19:01:59 2013
Lease Expires: Fri Apr 05 20:01:59 2013
DNS Servers: 172.16.42.1
Adapter Name: {44D6CC7B-1F1E-4F26-BBB8-18F98A868E2B}
Description: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 11:00:00 1970
Lease Expires: Thu Jan 01 11:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-02-14 17:34:33.
**** Device Connectivity Tests ****
iPodService 11.0.2.26 is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Daniel Pugh's Ipod, iPod touch (4th generation) running firmware version 6.1.3
Serial Number: C3XDN3C5DCP7
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 5.0.1
Serial Number: C38GKQWZDT9Y
**** Device Sync Tests ****
Sync tests completed successfully.
Kindest Regards
Daniel (Puggy858)Hi Diesel vdub,
Did that and I tried again, download stops halfway through and comes up with same message I have already quoted. Wifi Signal is 5/5, network is working, just not letting me download via iTunes. -
I think I’ve fixed it! After trying a bunch of stuff this is what worked for me!
From: http://discussions.apple.com/thread.jspa?messageID=2605647?
(I just copied and pasted the text so the formatting looks goofy...)
life4living2
Posts: 12
From: Great Central Valley of California
Registered: Jun 19, 2006
Re: cant connect to itunes music store
Posted: Jun 19, 2006 7:39 PM in response to: evily
See if this helps in your situation:
OK, all you people all over the world who have been having the same problem as me for weeks, months, a lifetime, here it is! If your warning/error reads "iTunes could not connect to the Music Store. The network connection was refused" and then the BS about checking to make sure your connection is active, well I found something on a forum at Digg.com that with one click WORKED LIKE MAGIC and I'm a happy camper now, rockin to stuff I finally got from the store.
Now before I print the fix, my previous situation was: I could connect to the Apple store site for products, etc. and could check my account, but I could not connect to the music store at all. In every other way, my internet connectivity was flawless. I tried to solve the problem, shut down every firewall or antivirus program I had, searched forums, fiddled with the registry (and THAT was a stupid move!), reinstalled itunes like HOW MANY TIMES, and even finally got a written email reply from iTunes support when I waah.., waah..., waah..ed long enough and they gave an answer that was WORSE than useless. Months passed. So if the above in total or in part describes you, her it is. It's safe and if it doesn't work, you can put things back the way they were without any problem.
This is the quote from the forum at Digg.com that did it for me:
"figured out the problem thanks to Peter on the badapple forums, in his great assistance:
"In your windows\system32\drivers\etc directory there is a file called hosts. Open it in notepad. You will see a line
127.0.0.1 phobos.apple.com
place a # in front of that line so that it looks like this:
#127.0.0.1 phobos.apple.com
and save the file. your problem should be resolved!"
That's it guys and gals. Also you might be sure that the phobos.apple.com domain is specifically allowed by your firewall/A-V software. Let me know if it helped!
ASUS P4 mothervboard Windows XP A screamer machine
Did this topic solve your issue?
evily
Posts: 2
From: georgia
Registered: Jun 14, 2006
Re: cant connect to itunes music store
Posted: Jun 24, 2006 6:45 PM in response to: life4living2
I followed the changes you suggested exectly but its still not working. I tried adjusting the Firewall again and even turned it completely off, but still it gives me the same message and wont open.
insignia Windows XP
Did this topic solve your issue?
life4living2
Posts: 12
From: Great Central Valley of California
Registered: Jun 19, 2006
Re: cant connect to itunes music store
Posted: Jun 25, 2006 11:37 PM in response to: evily
Evily,
Here's a variation that was on another thread on this topic. See if it helps any:
Posts: 1
From: Seattle
Registered: Jun 23, 2006
Re: "iTunes could not connect to the Music Store"
Posted: Jun 23, 2006 3:48 PM in response to: life4living2 Reply Email
SUCCESS!!! I tried many variations on this and it finally worked. Yes, as life4living says, you have to open the "hosts" file that you can find in C:\WINDOWS\system32\drivers\etc
... use NotePad ...
At the bottom of the file, I found
127.0.0.1 localhost
and nothing about phobos.
AFter many attempts, I changed the end of the HOSTS file to this:
# 127.0.0.1 localhost
# 127.0.0.1 phobos.apple.com
and now iTunes music store and podcasts open up just fine.
Strange. The # character means "this is a comment" - so it's basically the same as removing the line completely.
The address 127.0.0.1 means "my machine" and this address is used by other apps such as Google Desktop. Hatching it out, however, does not adversely affect Google Desktop. So basically you have to hatch out any 127.0.0.1 address in the HOSTS file and then iTunes will work!
Try it...
(I did, also, add phobos.apple.com to my "trusted sites" in Internet Explorer settings, but I don't think this was essential.)
After performing the above I found it only worked once after rebooting. I uninstalled Spybot Search and Destroy because it wouldn’t maintain some of the start up settings and cookies were getting nuked by another program I have in start up (Windows Washer).
Some other threads said to check firewall settings. I have free AVG. I went in and okay’d anything to do with iTunes. I also added the iTunes program to the list of approved processes in the AVG list and it seems iTunes is now working! Hope this helps!It's for windows.
1. Press the Start Button in the (default) bottom
left hand corner.
2. Click on "My Computer".
3. Click on (Default) C:.
4. Find "WINDOWS" and open.
5. Find "system 32" and open.
6. Find "drivers" and open.
7. Find "ect" and open.
8. Find "hosts" and open.
9. For a XP, a popup will open and show options to
open it in.
10. Select "Notepad" or "Word" or what ever you use
for writing a document.
11. At the bottom, if it says "127.0.0.1 localhost"
C&P This Over the 127.0.0.1 localhost:
#127.0.0.1 localhost
#127.0.0.1 phobos.apple.com
If it only has 127.0.0.1 phobos.apple.com, add a "#"
at the beginning.
12. Restart your computer.
Hope that helps!
-Pirate Munkeh
This helped my error! Thanx! -
I have to click on the network connections icon and ask it to refresh before Firefox makes the connection. This never happened with Explorer and I don't remember it happening the first few months with Firefox. Did I foul up my settings somehow? Or add plug-in or extension that is causing this?
Every now and then, you should run these programs<BR><BR>
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Losing network connection and NIC acts weird from warm/hot weather/temperatures?
Hello.
Is there a known issue on MSI P43 NEO3-F (MSI-7514) motherboards' onboard RealTek RTL8168C (P)/8111C(P) PCI-E Gigabit Ethernet NIC network disconnecting and acting weird during warm/hot weather?
I noticed lately and back on 1/11/2009 night when weather got warm/hot (e.g., my room can get over 85F degrees, but lately it has been 80F degrees), my network would lose its connection. See http://img9.imageshack.us/img9/5580/screenshots.gif for a few SpeedFan's sensor readings when the incidents occurred. I have never seen this happen when the weather is cooler (60-70F degrees in my room).
I also think this only happens if I am using the PC lightly (nothing intensive) like watching fullscreen videos (video overlay), surfing the Web, etc. I don't see any errors or evidences that it happens when idled (e.g., asleep or out). Uptime doesn't seem to matter since I have seen days to 3.5 hours.
I tried upgrading network driver twice (e.g., Realtek_XP_5714_0219 from
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false ...), disabling Kerio Personal Firewall v2.1.5 (XP's disabled already), releasing and renewing IP address (works, but still no network -- can't even ping my router!), unplugging and replugging the cat5 cable (do see the network port lights on), touching the network jack and hardware inside and outside of the case (not hot), trying another cat5 cable and a network port on a switch instead router's), changing from "Minimal Power Management" to full power (no underclocking/slowing down when idled), etc.
During the disconnections, I tried:
C:\>tracert 192.168.0.1
Tracing route to 192.168.0.1 over a maximum of 30 hops
1 * * * Request timed out.
2 * * * Request timed out.
3 * * ^C
IPCONFIG.EXE /ALL when having network problems:
Windows IP Configuration
Host Name . . . . . . . . . . . . : FOOBAR
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter VMware Network Adapter VMnet8:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.134.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Ethernet adapter VMware Network Adapter VMnet1:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.80.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Ethernet adapter HDTV Tuner 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TechniSat DVB-PC TV Star PCI #3
Physical Address. . . . . . . . . : 00-D0-D7-30-19-C1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 169.254.178.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 169.254.178.1
Lease Obtained. . . . . . . . . . : Saturday, February 28, 2009 6:55:04 PM
Lease Expires . . . . . . . . . . : Monday, July 13, 2009 11:28:08 PM
Ethernet adapter HDTV Tuner 1:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TechniSat DVB-PC TV Star PCI
Physical Address. . . . . . . . . : 00-D0-D7-30-1A-1D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 169.254.178.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 169.254.178.1
Lease Obtained. . . . . . . . . . : Saturday, February 28, 2009 6:55:21 PM
Lease Expires . . . . . . . . . . : Monday, July 13, 2009 11:28:25 PM
Ethernet adapter Local Area Connection 15:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
Physical Address. . . . . . . . . : 00-21-85-1A-C6-72
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.82
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
4.2.2.1
I checked Windows XP Pro. SP3's event logs and noticed these during the disconnections:
Event logs showed:
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 2/28/2009
Time: 6:42:23 PM
User: N/A
Computer: FOOBAR
Description:
The system detected that network adapter \DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to the network, and has initiated normal operation over the network adapter.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 69 10 00 40 ....i..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
Event Type: Information
Event Source: BROWSER
Event Category: None
Event ID: 8033
Date: 2/28/2009
Time: 6:47:22 PM
User: N/A
Computer: FOOBAR
Description:
The browser has forced an election on network \Device\NetBT_Tcpip_{89F40100-0D8D-4C33-A32D-3D91CAEB3FBD} because a master browser was stopped.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 3/1/2009
Time: 6:19:08 AM
User: N/A
Computer: FOOBAR
Description:
The system detected that network adapter \DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to the network, and has initiated normal operation over the network adapter.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 69 10 00 40 ....i..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4201
Date: 3/1/2009
Time: 6:19:20 AM
User: N/A
Computer: FOOBAR
Description:
The system detected that network adapter \DEVICE\TCPIP_{51FDDE0F-0935-416E-8FE0-3E1A50847D41} was connected to the network, and has initiated normal operation over the network adapter.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 69 10 00 40 ....i..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
I also noticed the disconnections usually start with red X icon in my taskbar with its bubble and then later the long disconnection even though no red X (1 GB and connected). If I were to disconnect the cat5 cable from NIC, then it wouldn't even detect it is missing the cable!
The only way to fix this was to reboot (best way and last longer) OR disable network connection and re-enable it (Windows XP's Network Connections) or the NIC itself (Device Manager), but that doesn't always last long (maybe a minute). Example of my pings right after disabling and re-enabling NIC:
C:\>ping 192.168.0.1 -t
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Request timed out.
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
Request timed out.
Request timed out.
Reply from 192.168.0.1: bytes=32 time<1ms TTL=150
MSINFO32 in case it helps (seems OK to me, but I am not a hardware expert):
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x000003C0-0x000003DF Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
I/O Port 0x000003C0-0x000003DF ATI Radeon HD 4800 Series
IRQ 21 Intel(R) ICH10 Family USB Universal Host Controller - 3A38
IRQ 21 OHCI Compliant IEEE 1394 Host Controller
IRQ 21 TechniSat DVB-PC TV Star PCI
IRQ 23 Intel(R) ICH10 Family USB Universal Host Controller - 3A34
IRQ 23 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
I/O Port 0x0000B000-0x0000BFFF Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
I/O Port 0x0000B000-0x0000BFFF ATI Radeon HD 4800 Series
IRQ 16 Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
IRQ 16 ATI Radeon HD 4800 Series
IRQ 16 Intel(R) ICH10 Family USB Universal Host Controller - 3A37
IRQ 16 Standard Dual Channel PCI IDE Controller
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
IRQ 16 ASUS TV880 Video Capture (NTSC)
IRQ 17 Microsoft UAA Bus Driver for High Definition Audio
IRQ 17 Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
IRQ 17 Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
Memory Address 0xD0000000-0xDFFFFFFF Intel(R) 4 Series Chipset PCI Express Root Port -
2E21
Memory Address 0xD0000000-0xDFFFFFFF ATI Radeon HD 4800 Series
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A36
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A39
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A35
IRQ 19 Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
IRQ 19 Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
Memory Address 0xA0000-0xBFFFF ATI Radeon HD 4800 Series
Memory Address 0xFED90000-0xFED93FFF System board
Memory Address 0xFED90000-0xFED93FFF System board
I/O Port 0x000003B0-0x000003BB Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
I/O Port 0x000003B0-0x000003BB ATI Radeon HD 4800 Series
[IRQs]
Resource Device Status
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 16 Intel(R) 4 Series Chipset PCI Express Root Port - 2E21 OK
IRQ 16 ATI Radeon HD 4800 Series OK
IRQ 16 Intel(R) ICH10 Family USB Universal Host Controller - 3A37 OK
IRQ 16 Standard Dual Channel PCI IDE Controller OK
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42 OK
IRQ 16 Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A OK
IRQ 16 ASUS TV880 Video Capture (NTSC) OK
IRQ 17 Microsoft UAA Bus Driver for High Definition Audio OK
IRQ 17 Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40 OK
IRQ 17 Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC OK
IRQ 21 Intel(R) ICH10 Family USB Universal Host Controller - 3A38 OK
IRQ 21 OHCI Compliant IEEE 1394 Host Controller OK
IRQ 21 TechniSat DVB-PC TV Star PCI OK
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A39 OK
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A35 OK
IRQ 19 Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20 OK
IRQ 19 Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26 OK
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C OK
IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A36 OK
IRQ 23 Intel(R) ICH10 Family USB Universal Host Controller - 3A34 OK
IRQ 23 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A OK
IRQ 20 Creative SB Audigy 2 ZS (WDM) OK
IRQ 22 TechniSat DVB-PC TV Star PCI #3 OK
IRQ 0 System timer OK
IRQ 8 System CMOS/real time clock OK
IRQ 13 Numeric data processor OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 12 Microsoft PS/2 Mouse OK
IRQ 14 Intel(R) ICH10 Family SMBus Controller - 3A30 OK
My detailed computer configurations can be found here: http://alpha.zimage.com/~ant/antfarm/about/computers.txt (primary computer).
Thank you in advance.Quote from: NovJoe on 02-March-09, 23:10:05
Force your NIC to run at 100Mbps full duplex and see how it goes.
Check your router / switch ports as well as cables.
I will try 100 Mbps if it happens again. So far, it hasn't occurred after installing the driver supplied by MSI's Web site and not RealTek's Web site. The room temperatures even got warmer like 83F degrees.
As for router and switch, what am I checking for? Other computers didn't have any problems. As for cat5 cables, I already tried another one like I said in my original post. -
I am suddenly getting "the network connection could not be made"
I am getting the error message "the network connection could not be made" and am online without any problems. Itunes etc been fine until a week ago and now can't get it to connect to the net - can someone help me with what to do!
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dimension 5100
iTunes 7.7.0.43
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.0.33
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 84F27A17068673F2
Current user is an administrator.
The current local date and time is 2008-07-20 17:53:01.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {FA357741-DCC2-4994-B232-D8FB3AB95C51}
Description: GlobeSpan USB ADSL LAN Modem - Packet Scheduler Miniport
IP Address: 169.254.205.203
Subnet Mask: 255.255.0.0
Default Gateway: 169.254.205.203
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Sun Jul 20 08:03:53 2008
Lease Expires: Tue Jan 19 03:14:07 2038
DNS Servers:
Adapter Name: {294C775D-3EBF-4C83-9FC4-B8AF44B2A5F3}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {073C330F-5F60-45A9-A866-E576CAA4A8F7}
Description: WAN (PPP/SLIP) Interface
IP Address: 92.4.72.142
Subnet Mask: 255.255.255.255
Default Gateway: 92.4.72.142
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers: 92.31.241.20
92.31.241.20
92.31.241.21
Adapter Name: {AB8D5AB8-67B8-4A81-846F-A0ABA0CC542D}
Description: WAN (PPP/SLIP) Interface
IP Address: 172.200.129.209
Subnet Mask: 255.255.255.255
Default Gateway:
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers: 205.188.146.145
205.188.146.145
Active Connection: dialbb 2
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be made.
Last successful store access was 2008-07-06 17:03:11.
Here's what I got. I cleared down DNS as it told me to do but still not working. -
Mac Mini *half* loses all network connections
Cheers folks, new one on me. I have a Mac Mini 2.26Ghz Core 2 Duo. It's running a fully-updated 10.6.8. It's connected via ethernet to an Airport Extreme which is extending an 802.11N network from another Airport Extreme elsewhere which is connected to the router. The network is set with IPv6 *off* and is configured to run over Ethernet normally (this is because a wired-only NAS is connected to the same Airport Extreme as the Mini).
Here's the symptom, and it's an odd one for me: Every couple of days, the entirety of the Mac OS X layer (not the BSD layer) will lose network connectivity. More specifically:
No web browser will work ('Not connected to the Internet').
Home Sharing, served on this Mini, will cease to be visible from elsewhere in the house (AppleTVs lose it).
No internal services can be reached by name, either DNS or BonJour.
The App Store says 'can't connect.'
iTunes will say it can't connect to the ITMS.
This is true on Ethernet *or* on Airport (the Mini usually runs on ethernet alone with AirPort off; bringing up Airport once this has occurred doesn't seem to help anything).
Running the Airport Utility, it sees *no devices* (there are 4 on this network)
BUT!
If I go into the Terminal, I can not only get clear network traffic anywhere I want at the TCP layer, DNS seems to work as well. So the following is true also:
'ping cisco.com' (or any valid DNS name) works fine - resolves DNS, pings.
'traceroute cisco.com' works fine - resolves DNS, traceroutes out across the internet, no problems.
'ping <IP address of NAS>' - works fine.
'dig <name>' - works fine.
pinging the gateway (the router airport) works fine.
Also:
Other Macs in the house (on wired OR wireless, connected to any of the AirPorts including the same one as the Mini) work fine.
Other Macs can see the NAS connected to that same AirPort fine.
iOS devices in the house connected to any AirPort work fine.
netstat -r shows what look to be proper routes - i.e. the default gateway is the router address (10.0.1.1) and the route to 10.0.1.1 is shown to be the MAC address of the router's Ethernet interface (anyway, as I mentioned above, network stuff from the shell works fine<!?!??!
Steps tried:
Turning off ipv6 - nope.
Applying all firmware/software updates (OS X 10.6.8) - nope.
Tried manually setting DNS to Google public DNS servers - nope. Those work fine, and are still set when the network drops out, and then don't work, nor does setting new DNS servers in the Network prefpane.
Logging out/back in - nope.
Restarting the computer: YES. This works, all three times this has happened (all this week). Serious PITA.
I tried going through the system log, but I don't see anything notable that changes or is logged when the network connection drops.
Every time the connection has stopped working, the computer *has* slept at some point since it was last known working, but if I sleep the computer manually, everything seems fine.
.....waaaaaaaah! Help, this one is making me crazy. :-) Thanks. I'm terminal-savvy, and fairly OS X savvy.I still have this issue. About every one hour - two days the DNS layer will stop working and only a restart will fix it.
Killing mDNSResponder only resolves the issue sometimes and even then for a few seconds.
I have now found and created the following bash script, to see if this will be a more reliable non-restart fix that killing mDNSResponder in the terminal:
#!/bin/bash
#Script to unload and reload mDNS as it is a bit crappy
sudo launchctl unload /System/Library/LaunchDaemons/com.apple.mDNSResponder.plist
echo "mDNS unloaded"
sleep 5
sudo launchctl load /System/Library/LaunchDaemons/com.apple.mDNSResponder.plist
echo "mDNS loaded"
sleep 5
echo "Hopefully you can get on with browsing again"
I saved the above as mdns_reload.command, and then in Terminal ran "chmod u+x mdns_reload.command". This makes the script executable.
The next time the problem occurs I am going to test how good this script is as a resolution.
The second time the problem occurs I am going to try the following, from a different thread from 2011:
I don't know if anyone will be helped by this, but the Macbook problems connecting to the internet are directly related to DNS issues. I discovered this after an upgrade to the OS X Lion preview.
The symptoms are as follows: a macbook (pro, mini, etc) can get an IP address from a DHCP server on any given network, but can not connect to the internet, even though other computers on the same network have no issues. If this sounds familiar, read on.
The problem is not related to 3rd party products, routers, Airport settings, locations or public vs private DNS servers, and you don't need to reset SMC or PRAM.
You will need to use terminal and you DO NOT want to use disk utility to repair permissions.
The most direct way to fix this is to copy the com.apple.mDNSResponder.plist and com.apple.mDNSResponderHelper.plist files from an internet connected Mac into your /System/Library/LaunchDaemons directory.
(You should know that it probably doesn't matter what version of OS X you have or the other Mac has, you just need the files.)
Next you will need to change ownership of the files just copied (ex: chown root:wheel /System/Library/LaunchDaemons/com.apple.mDNSResponder.plist and chown root:wheel /System/Library/LaunchDaemons/com.apple.mDNSResponderHelper.plist)
Then, you will need to set correct permissions (ex: chmod -R 755 /System/Library/LaunchDaemons/com.apple.mDNSResponder.plist and chmod -R 755 /System/Library/LaunchDaemons/com.apple.mDNSResponder.plist)
The last thing you'll want to do is to verify that the ownership of the files copied is set to system (and maybe wheel) using "Get Info." (Conversely, you can use ls -l /System/Library/LaunchDaemons/com.apple.mDNSResponder.plist to verify owner and permissions.)
You should not have to restart to connect immediately to the internet. -
I followed instructions and did the apple diagnostics test. all is great. but still can't connect to store for itunes match update
test results:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. OptiPlex 740 Enhanced
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013A4940C94B410
Current user is an administrator.
The current local date and time is 2012-08-31 13:45:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro NVS 210S
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: b6a928898d4b66af3e0514c8306d304a
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {9FFBFD41-4DF8-415F-9A43-38F1968B5161}
Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
IP Address: 192.168.80.151
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.80.1
DHCP Enabled: Yes
DHCP Server: 192.168.80.25
Lease Obtained: Wed Aug 29 16:31:46 2012
Lease Expires: Wed Sep 05 16:31:46 2012
DNS Servers: 192.168.80.20
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-08-31 13:30:55.PS: I also went into Internet Explorer...
Selected Tools, selected Internet options, then selected Advanced Tab
Then I looked for the security section and made sure that SSL 2.0 was selected.
I was still unable to access iTunes Store. -
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
VoiceOver Kit 1.4 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0025AAF8089EC380
Current user is not an administrator.
The current local date and time is 2011-05-15 21:05:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: dc0c6f739bfede483c8983f10e41784f
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {588EB1BD-8374-43B1-B687-C47C33764298}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun May 15 20:23:07 2011
Lease Expires: Mon May 16 20:23:07 2011
DNS Servers: 192.168.1.1
Adapter Name: {1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-04-30 21:01:11.Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir -
Network connection error with itunes
My husband and I have tried for two days now to login to the itunes store to buy more music. It says "itunes could not connect to the itunes store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again." Is anyone else getting this message? We already updated itunes and we are able to connect to the internet. Any help would be appreciated.
I have been having the same issues for several days. I feel like I have tried eveything and can't get it resolved. Here are my diagnositcs. Any help would be greatly appreciated!!!!
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Dell Inc. Inspiron 1520
iTunes 8.2.1.6
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.2.2
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 4B6A6B0637288700
Current user is not an administrator.
The current local date and time is 2009-09-08 18:35:47.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {7ADEB39E-42B9-43E4-A094-08D219FBDAEB}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {326D42F8-2AC9-444F-A3E0-ADC3EC583612}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Sep 08 17:53:41 2009
Lease Expires: Wed Sep 09 17:53:41 2009
DNS Servers: 68.87.64.150
68.87.64.150
68.87.75.198
Adapter Name: {D6A1165E-A41E-47BD-A267-83C77380D3C3}
Description: Broadcom 440x 10/100 Integrated Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-09-08 18:29:50.
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